I understand having a backlog of patients but when you are waiting over an hour from your scheduled…read moreappointment and having the staff say "sorry doc is double booked", that's not an acceptable excuse. Then they take you into an exam room and you wait another hour, just ridiculous. We're young and can handle waiting but you have kupuna waiting the same amount of time. Simply unprofessional.

Dr. Chow should not be allowed to practice medicine. He talked me into a surgery I did not need…read morewhen I was a young adult. My condition did not require surgery, but he convinced me otherwise--and it made things so much worse. Now, I have to deal with my ear popping out hundreds of times a day. I can't even speak or hear normally anymore because certain movements make it pop out. I used to love music, but now I hate it because it reminds me of this surgery. I get so upset--I can't even sing anymore. NEVER GO HERE. This was the worst decision of my life.

Original appt was cancelled by voice mail. Case manager Melanie called me back and corrected the…read moreerror and made an appointment on same day. Cant wait for my son to see Dr. O'Donnell to get his ear problems solved! ;)

Amazing doctor. Very hard to get appt because he's always booked up. He's awesome though! Very…read moreinformative, very patient when I ask all the dumb questions. He's great with kids. He put tubes in my daughter ears born with a cleft palate and just put in tubes for my son who was battling ear infections. He never down plays and is very sensitive with everything going on going on when the babies have to go under anesthesia!

I would highly recommend Dr. Stoddard! Very knowledgeable and he offers a lot of options rather…read morethan prescribe medication or insist on surgery. I had a stuck nose which I couldn't breathe out of for over a year due to a deviated septum- the first ENT I went to told me "surgery or nothing". Dr. Stoddard gave me options and soon after I was breathing normally again without the use of medicine or surgery! I have referred a few other family members to him and they all agree that he is a great ENT.

I am so grateful to have found Dr. Stoddard. I suffered from an acute infection and required…read moreemergency treatment. Dr. Stoddard and his staff expedited my treatment and maximized a long term plan of treatment. His recommendations for vestibular therapy were outstanding, as well. His bedside manner matches his superb expertise. His response to any of my questions or needs is impressively fast. He is simply a great doctor and true healer. If you need advanced ENT care, then I highly recommend Dr. Stoddard and Crew!

Cannot get appointment. Office not helpfully, offered no alternative…read more Does not perform as expected.

The people that assigned on the front desk are bunch of karens , they get attitude, they even talk…read morefast no consideration for their deaf patients... I suggest that they should have text/chat option to communicate their deaf patients on the phone , so that it will be easier for the deaf patients to communicate to them..Bunch of inconsiderate karens..

He must've retired & unable to locate him. He is not listed anywhere. He was an excellent ENT…read moredoctor.

Office closed 12/2023 No longer seeing ent patients…read more Was excellent ent doctor Used to specialize in ent cancer surgery

This came out of my ear after James Lee and another doctor at this group both told me I had zero…read moreearwax. They looked in my ear for a few seconds, said you have nothing to take out, ordered a hearing test. I knew they were wrong but they are proud yet inept. I pushed back to James Lee saying I feel earwax in there when I push on my side and I can't hear. He said verbatim "why would I lie to you?". I didn't have an answer because I didn't think he was lying. I just thought he missed it. And he did. Big time. There is an ENT shortage on the island, but that's not an excuse to be dismissive and too proud to listen and check again. This "doctor" is really really bad and also really rude. Only go here as a last resort.

This "doctor" will not care or listen to your concerns. His assistant Larry is the best and his…read moreonly saving grace. After the first visit I was like oh maybe it was just a bad day. But no, this dude is a literal f****** asshole. He hovers by the door and you can tell he just wants to get out as soon as possible. FIRST VISIT: He seems to enjoy you being in pain. I just wanted to know if it was safe to use vaseline or another special ointment in my nose for a cut but he was like "i need to cauterize it". I was like that bad? Only for me to find out AFTER it was just large blood vessels he was not a fan of. The cauterization of the nose process was so painful but he just kept going and did not even warn me that it was going to be so painful. He didnt even tell me how to take care of it after! Guess why? Guy was standing by the door telling me to get out ASAP. He didnt even look at where the cut was or address it. SECOND VISIT: I went in for my throat but he takes out the equipment to check my ears and nose just to include it in my bill?? My dentist said he felt a hard lump in my throat and to get it checked out. I tell him this and he just looks inside and shrugs his shoulders saying he doesnt see anything. I HAD TO TELL HIM TO FEEL FOR IT. Only then is he like oh maybe get a CT scan. Like hello? You tell me, am i the doctor here? So dismissive and so unprofessional. I ain't paying a dime to this loser.

I had a nose bleed problem and was referred to Dr, Susan Tan. I went to a specialist a few years…read moreprior, but the nosebleeds returned and the last doctor had retired. After the first visit she scheduled me for a follow up exam. I ended up seeing her for 4 visits before my problem was controlled. I appreciate her persistence in making sure my problem got solved. I would definitely return to see her if my condition returns. Thank you Dr. Tan.

Dr. Susan Tan is an exceptional Otolaryngologist and perhaps the best MD and surgeon on the island!…read moreShe is very knowledgeable, skilled, patient and moreover, demonstrates superior patient bedside manners! So pleased to have had Dr. Tan assist me with my medical needs and the procedure went smoothly and as planned! Further, her office staff is extremely patient, polite, professional and accommodating of patient requests. I highly recommend Dr. Susan Tan for anyone in need of otolaryngology procedures.

I went in with eustacian tube disfunction. I walked out with clear ears and was able to breath…read morebetter than I did as a teen. Thank you so much. I would recommend Dr Bo Pang to friends and family.

Dr. Bo Pang was very professional during the whole process: assessment, recommendation, procedure,…read morefollow up. She was so friendly as well. She did the Vivaer procedure on me and I healed within a month. I can breathe so well now . I am thankful for the service provided by Dr. Bo Pang and the team.

It's so nice to finally find a Doctor Who is kind, compassionate, listens well, and has great…read moreadvice. I really am very happy with Dr. Wong.

Amazing experience with a thoughtful and insightful physician! Dr. Wong agreed to see my…read moreinternational visitor for an emergency. We had called many clinics and specialists before calling him and were rejected. He was thorough with his questioning that encompassed past, present, and future situations. Through the answers, he made his assessment and explained treatments, procedures, and outcomes. So thorough! I wish all physicians were like Dr. Wong, taking time to really understand the person and their illness/situation instead of what would be best for the insurance and drug companies. We are grateful for Dr. Wong's time, expert treatment, and kindness. Mahalo!

ENT doctor located in the Saint Francis hospital area. You can schedule an appointment easily with…read morethe receptionist and fit your schedule. There are plenty of parking, but make sure you get validation. The doctor goes straight to the point in diagnosing your problem. He takes notes and does not waste time. Very quick visit for me. Overall he is a good ENT doctor, and I was referred to him from my original ENT doctor who retired.

Dr Tam is a very good physician. Highly effective and extremely efficient. His administrative…read moreassistant is very friendly and knowledgeable. If you're having problems with your ears, nose, or throat go see Dr Tam. He'll take good care of you.