My first visit with Dr. Cho January 11,2024 I was late to my appointment due to transportation…read morecompany . My insurance company was so nice to explain the situation to Dr. Cho's office when arriving I was seen within 5 minutes. I was so Blessed with the staff very friendly! I was escorted to the room and waited 3 minutes and he arrived Dr.Cho was so caring he took the time to walk me through 2 choices I needed to make .He is such a kind ,gentle, true person I am able to trust what he needs to do .I'm very Blessed to have him to care for my health. Thank you Dr. Bao Pham for referring me here! Another Great Doctor!!!

I understand having a backlog of patients but when you are waiting over an hour from your scheduled…read moreappointment and having the staff say "sorry doc is double booked", that's not an acceptable excuse. Then they take you into an exam room and you wait another hour, just ridiculous. We're young and can handle waiting but you have kupuna waiting the same amount of time. Simply unprofessional.

Original appt was cancelled by voice mail. Case manager Melanie called me back and corrected the…read moreerror and made an appointment on same day. Cant wait for my son to see Dr. O'Donnell to get his ear problems solved! ;)

Amazing doctor. Very hard to get appt because he's always booked up. He's awesome though! Very…read moreinformative, very patient when I ask all the dumb questions. He's great with kids. He put tubes in my daughter ears born with a cleft palate and just put in tubes for my son who was battling ear infections. He never down plays and is very sensitive with everything going on going on when the babies have to go under anesthesia!

I would highly recommend Dr. Stoddard! Very knowledgeable and he offers a lot of options rather…read morethan prescribe medication or insist on surgery. I had a stuck nose which I couldn't breathe out of for over a year due to a deviated septum- the first ENT I went to told me "surgery or nothing". Dr. Stoddard gave me options and soon after I was breathing normally again without the use of medicine or surgery! I have referred a few other family members to him and they all agree that he is a great ENT.

I am so grateful to have found Dr. Stoddard. I suffered from an acute infection and required…read moreemergency treatment. Dr. Stoddard and his staff expedited my treatment and maximized a long term plan of treatment. His recommendations for vestibular therapy were outstanding, as well. His bedside manner matches his superb expertise. His response to any of my questions or needs is impressively fast. He is simply a great doctor and true healer. If you need advanced ENT care, then I highly recommend Dr. Stoddard and Crew!

Fantastic care from Dr. Chen! His bedside manner is top notch!…read more Referred to him due to hearing loss caused by an infection. He squeezed me in to his already tight schedule, cleaned my ears out & scheduled a follow up a week later. State of the art instruments at this location allow the patients to see what's happening in their ears. I've had ongoing ENT issues my whole life & will definitely keep this guy on speed dial for the next time those nasty cooties appear.

Voice message says don't leave a message because it is not being monitored but then it asks you to…read moreleave a message. Not a good service.

Office closed 12/2023 No longer seeing ent patients…read more Was excellent ent doctor Used to specialize in ent cancer surgery

I had the strangest thing happen to me last year…read more........... I had just come back from a trip from Maui last November, and when I was in my office the following day doing some paperwork........... All of a sudden it felt like someone turned off the volume in my right ear..........or like I had "water in my ear". After a few days, my hearing didn't go back to normal, so I went & visited my regular doctor. My regular doc checked my ears, & offered to send me to an Ears Nose Throat = (ENT) doc., but at that time I really thought my hearing would clear, so I declined. After this went on for about a month, I realized I maybe in trouble, and went back to my doc & took up the offer to see a ENT doc. This is where Dr. Alfred Lui comes into the picture............. Let me tell you something about Dr. Lui, he is a very knowledgeable doctor, kind, caring, & very personable. After seeing me, he sent me to an Audiologist where they gave me a hearing test............ Results: Left ear 100%, Right ear 60%!!!! Whaaaaaaaat????? You mean I lost 40% of my hearing in my right ear??? AIYAH!!!! How can be????? So Dr. Lui breaks it down for me............ he tells me - 1/3, 1/3, & 1/3 in restoring my hearing, and I will tell you later on what he did to me as far as treatment.......... So it goes...........the first 1/3, if I had seen him within 10 days of my hearing loss, "garans ball-barans" he would have restored my hearing 100%. As time passes............the longer is goes without it being treated, the second 1/3 is that I would have some of my hearing restored, but not all. And finally the last 1/3, is that you would be $hit outta luck, and be permanently deaf in that ear. Treatment - So this is what Dr. Lui prescribes to me............. He tells me I will have to do surgery, where he will stick a needle in my ear & shoot a Mega-Dose of steroids into my ear (3 separate times)! Then he tells me that I would need to take oral steroids for two weeks on top of that. I was okay about taking the oral steroids, but having a needle shoved into my ear.........I kinda cringed about that, but sometimes you hafta do what cha' gotta do, no? Of course I have to give myself the best chance of restoring my hearing, so I did "man up", & took the hit in my ear! The Aftermath of the Treatment - After I took the last shot in the ear, I had to take an MRI to see what was going on in my head. Then two weeks later I found myself in the doc's office for a follow up. I took another hearing test, then when I went in for a consultation with Dr. Lui. The results............. MRI was okay..........nothing growing in my head. And if you remembered what Dr. Lui said earlier about the - "1/3, 1/3, & 1/3"? Well, I fell in the last "1/3" meaning I was just $hit outta luck after the treatment..........upon taking the hearing test again, my right ear was still at 60%! Shucks! Well, everything happens for a reason.........sometimes no can help, just gotta roll with it. I can still hear conversation on the right side, but not as good as before. Dr. Lui said I didn't need a hearing aid, but at some point as I get older, there is a possibility that I will need a hearing aid as when you get older, sometimes your hearing will naturally get worst as you age. Unfortunately hearing aids are not covered by insurance, and Dr. Lui mention the best hearing aid out right now involved surgery where they implant something behind the ear & the cost was $10,000.00! YIKES! Hopefully technology will get better, and I am hoping the cost will drop by the time I will need a hearing aid, but until then............ If you talk to Bruddah Fran, "garans ball-barens" if you talk to me on da left side..........I gonna catch everything you say. If you talk to me on my right side.........'eh, I might catch 1/2 of what you say, depending on the ambient noise around the conversation. Aiyah! Lol!

I don't like leaving bad reviews but sometimes it's a need to help others decide better…read more I had some hearing issues last year. After getting referred here by my pcp and was told my one ear was completely plugged. Dr Lee may or may not be the one seeing you as his PA Au does majority of the "simple" stuff while Dr Lee us doing the bigger and perhaps surgery etc. Let me say I been here Multiple times within a 7 month period and seen Dr Lee maybe twice. Not knowing anything and a little worried I agree to mostly whatever they recommend as I'm trusting them as professionals. 1st visit was consultation and send home to take antibiotic ear drops. 2nd visit, wax removal using micro vac. PA au and another apprentice did work on me. After I felt better but later that night loud ringing and bad bad vertigo symptoms. Went really bad for months with constant spinning feeling, nausea even when laying down. 3rd visit issues I'm having with the vertigo (my research indicated my sensitivity to the noise from the vac sucking). Get sent to do a MRI. 4th visit, results and get send scheduled for more testing. 5th visit, balance and heading test 6th visit, only getting told results from previous visit. 7th visit check up and cleaning again. BTW each visit is a "specialist" copay charge. They make you come in for a appt to tell you your results! Yeah with my constant visits i didn't know about and the huge bill afterwards. Balance test was a joke that cost couple hundred almost a grand all to tell me I have balance issues, yes I know that's what you're there to help me figure out. But only said you got balance issues from the test and to try these at home maneuvers.

This "doctor" will not care or listen to your concerns. His assistant Larry is the best and his…read moreonly saving grace. After the first visit I was like oh maybe it was just a bad day. But no, this dude is a literal f****** asshole. He hovers by the door and you can tell he just wants to get out as soon as possible. FIRST VISIT: He seems to enjoy you being in pain. I just wanted to know if it was safe to use vaseline or another special ointment in my nose for a cut but he was like "i need to cauterize it". I was like that bad? Only for me to find out AFTER it was just large blood vessels he was not a fan of. The cauterization of the nose process was so painful but he just kept going and did not even warn me that it was going to be so painful. He didnt even tell me how to take care of it after! Guess why? Guy was standing by the door telling me to get out ASAP. He didnt even look at where the cut was or address it. SECOND VISIT: I went in for my throat but he takes out the equipment to check my ears and nose just to include it in my bill?? My dentist said he felt a hard lump in my throat and to get it checked out. I tell him this and he just looks inside and shrugs his shoulders saying he doesnt see anything. I HAD TO TELL HIM TO FEEL FOR IT. Only then is he like oh maybe get a CT scan. Like hello? You tell me, am i the doctor here? So dismissive and so unprofessional. I ain't paying a dime to this loser.

I had a nose bleed problem and was referred to Dr, Susan Tan. I went to a specialist a few years…read moreprior, but the nosebleeds returned and the last doctor had retired. After the first visit she scheduled me for a follow up exam. I ended up seeing her for 4 visits before my problem was controlled. I appreciate her persistence in making sure my problem got solved. I would definitely return to see her if my condition returns. Thank you Dr. Tan.

Dr. Susan Tan is an exceptional Otolaryngologist and perhaps the best MD and surgeon on the island!…read moreShe is very knowledgeable, skilled, patient and moreover, demonstrates superior patient bedside manners! So pleased to have had Dr. Tan assist me with my medical needs and the procedure went smoothly and as planned! Further, her office staff is extremely patient, polite, professional and accommodating of patient requests. I highly recommend Dr. Susan Tan for anyone in need of otolaryngology procedures.

I went in with eustacian tube disfunction. I walked out with clear ears and was able to breath…read morebetter than I did as a teen. Thank you so much. I would recommend Dr Bo Pang to friends and family.

Dr. Bo Pang was very professional during the whole process: assessment, recommendation, procedure,…read morefollow up. She was so friendly as well. She did the Vivaer procedure on me and I healed within a month. I can breathe so well now . I am thankful for the service provided by Dr. Bo Pang and the team.

Amazing experience with a thoughtful and insightful physician! Dr. Wong agreed to see my…read moreinternational visitor for an emergency. We had called many clinics and specialists before calling him and were rejected. He was thorough with his questioning that encompassed past, present, and future situations. Through the answers, he made his assessment and explained treatments, procedures, and outcomes. So thorough! I wish all physicians were like Dr. Wong, taking time to really understand the person and their illness/situation instead of what would be best for the insurance and drug companies. We are grateful for Dr. Wong's time, expert treatment, and kindness. Mahalo!

Dr. Wong is one of the most kind and caring doctors I've ever worked with. Obviously no one goes to…read morethe doctor, especially an ear, nose, throat specialist, when they are feeling good. But Dr. Wong made my visits and my illness so manageable because he was so kind. He worked with me on every aspect of my treatment and diagnosis and I will always be grateful towards him. Absolutely wonderful doctor.

ENT doctor located in the Saint Francis hospital area. You can schedule an appointment easily with…read morethe receptionist and fit your schedule. There are plenty of parking, but make sure you get validation. The doctor goes straight to the point in diagnosing your problem. He takes notes and does not waste time. Very quick visit for me. Overall he is a good ENT doctor, and I was referred to him from my original ENT doctor who retired.

They take good care of my 86 year old dad who speaks very limited English. It means a lot when I…read moream out of state. Dr Tam and his specialists spent nearly two hours conducting thorough check on my dad's right ear. The proposed solution gives him hope for the first time in over thirty years. Kathy at the front is especially patient and warm. Her message is clear, detail and comforting. Some people born with the gift of communicating, or she just genuinely cares, something I see less and less of nowadays. Thank you guys.