I come here every year and it's amazing. The chocolate is high quality, and the staff are always so welcoming and help with all the choices available. Had to come on here and support. Even though it was busy I had to take my time, and they helped walk me through everything. See you all next year! read more

The perfect dessert for a hot day, and it is hot today in Salem. I actually wish I had asked for more info about this chocolate shop. The chocolate here tasted different to me. It had a stronger chocolate flavor and was not overly sweet. It's funny I was thinking about it when I tasted it. But didn't ask for more information about it. The store is cute. They have a counter with chocolate-dipped fruit and other things. They had cookies and brownies. They had another window that you could get milkshakes from. You could watch them do it. I had a vanilla been ice-cream with a salty brownie. It was WOW. The service was good. She gave me options and recommendations. The staff was friendly and helpful. This was a good find. read more

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We loved this artisan chocolate shop and cafe! Although there is a small selection, we were blown away by the flavors! Everything is homemade to include their chocolate sauce. The chocolate sauce is mildly bitter, but so creamy and yummy! The brownie slapped, 10 out of 10. I'm always skeptical to order brownies at ice cream shops because they almost always taste artificial, but this was amazing and worth it! The chocolate chip wafer slapped, baked extremely thin and crispy. Omg, so good! The chocolate ice cream was also amazing, 10 out of 10!! It tasted like a fudgsicle and had the texture of a fudgsicle! Side note, the unisex bathroom was pristinely cleaned and spacious with places to hang clothing/purses. read more

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Great house-made chocolate. Had the small 3 oz Chili Elixer. It is made with red hatch chilis. So yummy and warm and spicy goes well with the dark chocolate. They use Almond milk (not a fan), but it was still excellent read more

Kakawa Chocolate House - Chili elixir - Chocolatiers & Shops Near Me - Salem, Massachusetts

Kakawa Chocolate House delivers on intense, complex bites. The chocolate-dipped chile is the highlight, spicy heat balanced by rich dark chocolate. The candied lemons and oranges strips bring sharp, zesty contrast, and the sage, goat-cheese truffle had earthy, savory notes that play surprisingly well with chocolate. read more

Kakawa Chocolate House - assorted chocolates - Chocolatiers & Shops Near Me - Salem, Massachusetts

Kakawa was a fun stop! Pricey, but that was to be expected. $30 for two 3oz drinking chocolates and 4 truffles. The sipping chocolate was very fun and I liked that it was all almond milk based. They had many different flavors but we ended up with one classic with whipped cream and one Marie Antoinette which was very floral and yummy! You could sample any before you commit which I really appreciated. We got 3oz cups which definitely felt like enough because the drinking chocolate is so rich. We also got a small box of chocolate which fit 4 truffles. We got a goat cheese, top hat, horchata, and Earl Grey. All good & clearly high quality. The two young ladies working were very friendly and helpful. The decor was cute and there was seating available inside, but Essex Street is very interesting so we opted to take our drinks to go and walk outside. I would love to come back when it's warmer and try the brownie sundae! read more

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This is one of my favorite chocolate shops ever! The chocolate covered fruit was phenomenal. I wanted to get more as soon as I had my first bite, great texture, amazing flavor, 10 out of 10. The goat cheese truffle was even more impressive, with rich umami and herbal notes, a truly unique experience. I'll be back! read more

Kakawa Chocolate House - Goat Cheese and Sage Truffle...amazing!! - Chocolatiers & Shops Near Me - Salem, Massachusetts

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This place rocks! Upon entering the charming store front, you are greeted with a colorful Interior. On the left are shelves with various mixes to take home. There is a service counter ahead on the left side. Within the lit glass counter are delectable gourmet chocolate treats. In the rear is a window for viewing a real-time chockatier. A member of our party has serious food allergies, and the folks here took good care of us. Ask for Heather, she's a gem. Don't miss this place - it's awesome! read more

Kakawa Chocolate House - Box of a dozen chocolates, cup of hot American Cocoa and bag of other goodies. - Chocolatiers & Shops Near Me - Salem, Massachusetts

This was actually my favorite stop on Essex street, and completely unexpected. My kids saw the name chocolate house so of course we had to stop in. We ordered delicious hot chocolate that tasted like a candy bar made into a drink. I tried the Mexican hot chocolate and it had hints of spice. What goes great with hot chocolate? More chocolate. Tried an array of truffles and all were hand crafted creative concoctions. The space is pretty tight, but they worked to get people through the line quickly. I was reading about the store and they actually started in New Mexico. If on Essex street this is a great stop for a break from the commotion. read more

Kakawa Chocolate House - Chocolatiers & Shops Near Me - Salem, Massachusetts

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We had a delicious modern Mexican hot chocolate, 74% chocolate, cinnamon & almonds with almond milk, whip cream top. Great service & small town ambiance in americas witch town Salem, MA. read more

Kakawa Chocolate House - Modern Mexican hot chocolate - Chocolatiers & Shops Near Me - Salem, Massachusetts

Went here on an extremely cold day and they had perfect hot beverages. There are several chocolate drink blends (almost all with almond milk) that you can get as is or mixed with coffee. I for a mocha that was rich and creamy and then for more caffeine and warmth, a coffee (brewed fresh). We shared a salted caramel brownie and a flourless chocolate cake and they were so rich we couldn't finish either. Staff was very friendly and plenty of seating. The prices were a bit high but I would go back to try new things. read more

Unfortunately, I can't speak to the quality of the chocolate but I did have a salted caramel milkshake. The shake was quite tasty but not a thick shake by any means, which I'd much prefer. The shop was lovely and clean and the staff seemed knowledgeable and was very kind. Those I am traveling with did seem to enjoy the chocolate they purchased. read more

Kakawa Chocolate House - Salted caramel milkshake - Chocolatiers & Shops Near Me - Salem, Massachusetts

Cute little place on Essex pedestrian street in Salem. Good hot chocolate served by sweet ladies in a very cute cafe. We were able to enjoy our delicious cannolis that we transported from mikes in Boston with our nice hot chocolate. Lovely cafe with lovely servers. Their ice cream looks delish but we sadly did not have time. Highly recommend read more

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So overpriced and the guy that took my order was a dick. He was annoyed for whatever reason when I said I wanted a coffee;coffee sucked, $7 for a tiny shitty cold brew that I had to force down. Anyways won't be back. read more

This café is right in the heart of the downtown pedestrian mall. They specialize in drinking chocolate elixirs, which are sweet, energizing, and addictive. My favorite is the Italian citrus elixir--it has a perfectly balanced flavor that keeps it from being too heavy. They also sell truffles, some baked goods, and some other treats too. The staff knows a lot and explains the drinks if you've never had one before so you know what to expect. It's usually full of people but not insanely crowded, and there's a little bit of seating inside. They also sell my favorite brownie on the planet. It's rich, dense, and super fudgy. I'm glad they sell mixes for their drinks online since I live pretty far. It's a really good spot to stop for a breather while you've been running around trying to see it all. read more

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Been going back every year since my review because it's that good. I'm glad and sad that I don't live close by because I'd be broke and fat! I got a chocolate soda which was one of the best drinks I've ever had and a lavender caramel. My daughters got the drinking chocolate, not sure which version but they loved it. I'll be back next year! read more

Kakawa Chocolate House - Chocolate soda and 2 hot chocolates! - Chocolatiers & Shops Near Me - Salem, Massachusetts

Came in on 7/17 -- absolutely phenomenal service. All three girls working were so kind and helpful, and genuinely seemed excited about the products. Our drinks and treats were also delicious -- homemade strawberry lemonade was a surprise hit! read more

Decided to stop in this chocolate shop while I was in the area and they definitely have a lot of good candy and chocolate which is always good. They were out of some of there normal items I guess since October is super busy for them but we tried several items and they were all really good , would definitely stop by here again if I was in the area. read more

There are bathrooms. Unisex single stall/room. No parking during October. I would not recommend. Hot chocolates were not that great. I was expecting one of those thick Parisian hot chocolates with real chocolate and spiced chocolate etc. I got the chai, Mayan, American, Jeffersonian, and chili. To try them all. The whipped cream was the best part. Servers are not helpful. There is a glass case that you can't see from the line and although they ask your order before you can see that case you have to get back in line to order anything in the case. Overpriced and not great spiced chocolate. Like I could have lived without this and I LOVE chocolate. All the chocolate shown here costed me 47$ my two small size hot chocolates costed 17.50$. They do not do flights during October. So my sister and I both got two small size chocolates to taste them all. I'm telling you we are obsessed with chocolate and we both were like yeah we could've lived without it. Not great. Which is a big deal for us to say. The whipped cream was the only good part. read more

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Went in October when Salem was crazy busy but the shop handled the amount of people well. Very authentic Mexican chocolate house. The hot chocolate was delicious. I had a prickly pear chocolate square and *chefs kiss*. Limited seating. Toilets available. Located off the main road and had cool windows. Could look into the kitchen. read more

I visited Kakawa during the heart of Halloween season! I just popped in to take a gander b/c I love chocolate. I bought a handful of truffles & a brownie for my friends & I to nosh on....the chocolate was delicious! Plus the customer service was AMAZING!!!! Carol was fabulous at the register! The owner was amazing as well. He heard me make a comment as I threw out my full cup of coffee that it was bad and he made me one on the house! The kicker? The bad coffee was bought from another establishment. read more

I first came across this place while visiting PEM. The hot chocolate samples weren't really my thing one used almond milk (not my preference), and the other was way too herbal. That said, the caramels tasted fresh and the brownies were really good. I would go back for a brookie. It's definitely on the pricey side. The sipping chocolate might've been better if I'd ordered it with regular milk instead of trying a sample. Overall, it's expensive, but at least the quality is decent. read more

I'm not a coffee drinker but I saw people walking around with fruity looking drinks and needed one! I got the frozen lemon berry drink. It was refreshing and helped me cool down on a hot day. read more

Great place to stop in and try a new chocolate experience. We all tried their hot chocolate and the y were all so decadent. Our favorite was the one with a little spice (menu changes) but the real MVP were the truffles. Definitely try a few flavors that appeal to you (because it's a personal preference) and you won't be disappointed. Remember this isn't your overly sweet chocolate shop. The ladies were so kind to give recommendations and help us have a great experience. It's a pretty long and narrow shop-- more seating would be nice but standing wasn't the end of the world. read more

Cute chocolate shop in the tourist shopping area, we stopped in for a snack and my kids inhaled their chocolate and wanted more. Nice and clean and staff was super friendly. read more

Tried the flight, two of them came cold. The Girls behind the counter were pretty young and didn't seem to fully understand the flavors or how to serve things. When I asked what size is the flight cups they showed me some 3x bigger, when in reality the cups were pretty small. I would suggest picking a safe option and getting the 3oz cup. I also tried some of the candies and they were mediocre at best. *This visit happened in mid September* read more

Kakawa Chocolate House - Flight - Chocolatiers & Shops Near Me - Salem, Massachusetts

I visited in October so it was busy. The line was definitely worth it. The workers were so funny & nice even though they had a non-stop line. The chocolate was absolutely divine. I wish I could remember what flavor truffles I got but whatever it was, was too good. I also got a cute solid milk chocolate bat. Great place! Will definitely be back the next time I'm in Salem. read more

Kakawa Chocolate House - Chocolatiers & Shops Near Me - Salem, Massachusetts

Bought a large and was only served a small in a to-go cup when I did not ask for that. No beautiful blue cup and saucer for me! I was going to say something but the server snapped at me, "What's your problem?" Left me so sad. read more

My husband and I recently visited this incredible chocolate house on our most recent trip to Salem. This is a MUST visit!! Chocolate lovers or not, you will enjoy the wonderful sipping chocolate and candies that they create. We tried a few of the sipping chocolate and feel in the with the one mixed with orange blossom honey, I think it was called the Marie Antoinette. The staff are very friendly and helpful too! read more

Coming to this chocolate shop is a " must do" when visiting Salem! Their truffles are delicious, and their hot chocolates are unique, rich and extremely tasty! read more

Kakawa Chocolate House - Chocolate Chai Bagged Elixir - Chocolatiers & Shops Near Me - Salem, Massachusetts

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How did I never review this place? Came here last October two days in a row, driving from Providence, Rhode Island both times. Ordered the Mexicali hot chocolate and a goat cheese and sage truffle. The truffle was so good and I couldn't stop thinking about it. My husband and I got up early, drove to Salem. Parked in the parking garage before 9 AM and when we walked over to the chocolate shop, they weren't open yet. When we came back an hour later, they were all sold out of the goat cheese truffle! So sad. We ended up getting another hot chocolate, a bag of toffee, 2 passion fruit truffles and a lime, mango, ginger Day of the Dead truffle. (I didn't enjoy the day of the dead flavored truffle. Bleh.) I looked on their website and I don't see where I can purchase only goat cheese truffle rather than a sampler, so I'll have to call ahead next time and place an order. Because October is a busy time to go, the lines can become extremely long and even more so for the line to the bathroom. read more

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10 stars!! Fast service with a smile, clean and amazing product. Their chocolate is so good!! Love the toffee and the chili dark chocolate. We can't wait to try more read more

Went in for a cup of hot cocoa on a chilly night in Salem. The staff was welcoming and friendly. You can order either to go or dine in. They have several unique flavors and they let you try samples for free. While the flavor of my drink was excellent, charging $8 for a 6 oz cup with whipped cream is insane. They did have some bakery options but I was feeling ripped off so decided not to get anything. read more

They sell homemade chocolate soda and iced dark chocolate beverages. What else needs to be said? Ok. They also sell ice cream, milkshakes, and every kind of chocolate truffle you can think of. Heavenly. read more

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OMG... BEST HOT CHOCOLATE I've EVER had in my life (phone did NOT eat first LOL). So thick and perfect consistency. I'm not a big hot choc person either like I wouldn't get it at Dunkin or Starbucks but the Kakawa hot choc was literally life changing. This was by farrrr the highlight of my Salem trip as well, I'm going back again this weekend and told my friend to prioritize this shop. Literally a hidden gem! You can tell it's good as well because there are tons of people waiting inside/in line. The shop itself is also cute. read more

Kakawa Chocolate House - Inside the store - Chocolatiers & Shops Near Me - Salem, Massachusetts

Loved this spot and the experience! We stopped in on a cool night before a walking tour. We got 2 hot chocolate flights - who knew there was such a thing! They had 8 flavors so we got to try all of them and we of course got whipped cream. They were delicious! My favorite was the Jeffersonian and my bf liked the Mayan. After our flights we got individual drinks to go. Great experience and I highly recommend it but it is not cheap. Between our flights and drinks it was about $50. Definitely a special treat! read more

Kakawa Chocolate House - Chocolatiers & Shops Near Me - Salem, Massachusetts

Stopped by on a rainy evening to try some hot chocolate. The ladies working the counter were very friendly & patient. Decent selection of chocolate truffles & treats. Hot chocolate was just okay. While I can appreciate the ambition for variety, some of them missed the mark. Some we really loved. I would say the flight is overpriced. Medium sized seating area in a welcoming environment. read more

Kakawa Chocolate House - Chocolatiers & Shops Near Me - Salem, Massachusetts

I was expecting the hot chocolate to be good and it was not. It was a huge disappointment. I also purchased one of the chocolates in their case that had a very strange flavor. It was like an old musty cardboard, and it just did not work. The girls at the register/counter were helpful and let me try multiple kinds of hot chocolate, but it just tasted so weird. read more

Kakawa Chocolate House - Chocolatiers & Shops Near Me - Salem, Massachusetts

Stopped by to get hot chocolate on a chilly weekday evening, visiting Salem in October (please emotionally prep for this). Cute little store! And though it was quite busy, the line went quickly. We got the chocolate chai and the Mayan chocolate. They were pretty good and you can definitely taste the spices but that made the drinks itself a little grainy. That being said, was still very cozy and added to the experience. A little touristy but honestly, if you're going to Salem in October, gotta lean into it! read more

Service was great and the drinking chocolate was great with the whipped topping! Cute presentation as well!! Definitely recommend if you want a sweet treat! read more

Kakawa Chocolate House - Chocolatiers & Shops Near Me - Salem, Massachusetts

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