I've been coming here for a long long time with my family, the place is amazing. I think every time I go in there it keeps getting better and better. They have this amazing Warm Cookie Dough Topping and so many fresh topping. The 50's theme is also very comfortable and fun. They have been making these changes to the shop for years! They have some of the hardest working people you will find there. Last time I went these two girls were awesome so much personality and really knew what they were doing. If you go anywhere else for an Ice Cream the prices are basically the same. Anywhere you go prices are high nowadays people, dont even get me started on the movie theaters. ITS 2017 what do you expect. But if you are looking for a quality shop this is the place to be!! read more

Great little shop in Marblehead that serves Richardson's ice cream, which in my opinion makes the best black raspberry ice cream. I agree that the shop smells like cleaning chemicals and that they are pretty pricey (over $5 for a kiddie size, even though it's a good size), but it's a solid option for good ice cream downtown. read more

Terry's Old Fashion Ice Cream Shop - Kiddie size black raspberry ice cream - Ice Cream & Frozen Yogurt Near Me - Marblehead, Massachusetts

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I read lost of reviews that this places smells strongly of cleaning chemicals, that is indeed true. It was the first thing we noticed as soon as we walked in. I have been here once before at least 5 years ago, and was finally back in the area and was looking forward to the warm cookie dough topping on my ice cream. I was so happy to see that they still have it! I got a small mint oreo topped with the warm cookie dough, it was very messy and you got to be prepared to eat it quickly as the cookie dough melts the ice cream. It was for sure a sugar rush but worth all the while. read more

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Yummy ice cream, quick service, and fun theme. Lots of soft serve flavors to choose from.

I got 3 kiddie soft serve in a dish and it was $21 total. I have no idea how it totaled that much since the board said $4.15 each. The man took my card and didn't show me tax or tip so I am still confused how it became that expensive. read more

I only give Terry's three stars, but my daughter would give Terry's 10 stars. Personally, I find the pungent smell of cleaning products, overwhelming. my daughter, however, says the ice cream is great, the claw machines are fun, and the workers are nice. read more

They make an awesome shake and frappe. The ice cream they get is also the best. Would definitely recommend if are in the area.

WAY overpriced. Try Treadwells for the same Richardson's ice at half the price with wice the selection. Worth the drive!!!

Sometimes not enough staff but they work hard to get to everyone quickly! Delicious ice cream tho! We drive pretty far past other shops to go here. read more

Great ice cream place lots of flavors. Great toppings, good choice I highly recommend this place.

Watch out for the owner he is a know scammer who has over charged me and my friends multiple times. The cookie dough and ice cream are great but I refuse to go there until that weird worker/owner is gone! read more

They need to wash the utensils they use. There were at least two others flavors in my small cup of strawberry. The one in the picture appears to be a mint chocolate read more

Terry's Old Fashion Ice Cream Shop - . - Ice Cream & Frozen Yogurt Near Me - Marblehead, Massachusetts

Honestly this is some of the best ice cream I have had in years, there is an actual taste - a complexity a nice old school awesome natural flavor in their ice cream. Kind service - a nice retro atmosphere and Friday night karaoke. Support this local business, my wife and I enjoyed the trip down from Salem to check them out and will be regulars here! read more

Terry's Old Fashion Ice Cream Shop - a hand holding a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - Marblehead, Massachusetts

me and my friends love terrys. so so many options, vibes are immaculate. ice cream is always delicious. the juke box in the corner actually works which i was very excited to discover read more

Terry's Old Fashion Ice Cream Shop - soft serve twist - Ice Cream & Frozen Yogurt Near Me - Marblehead, Massachusetts

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The ice cream is so good! Service is the best! The people there are so nice, owner too! Ambiance is good.

Reliably delicious ice cream, always open, staffed mostly by young kids in town - these terrible reviews are obviously posted deliberately by the same person to reduce an otherwise good rating. read more

The icecream is VERY overprice, but pretty good. The melted cookie dough is the best topping I have ever had. I would go here again, but honestly just for an order of only cookie dough. read more

The first time we went, the vanilla soft serve was out. We decided to wait until the next day. On the first try, the smell of the cleaning product was overwhelming and cling to our clothes. On the second trip, the smell was less pungent, but when I tasted the Oreos mixed into my razzle, they tasted like the cleaning product. HORRIBLE. I was gagging. Never again. read more

I got a scoop of coffee and peppermint stick for waffle cone! It was decadently delicious!!! customer service was excellent! The lady was super nice and very helpful! We cannot wait to come back! read more

Definitely give Terrys a shot. I've never had a bad experience there. The warm cookie dough is a MUST TRY. I'm a harsh critic and I still love going to Terrys everytime I come visit the area. read more

This used to be a great place. The owner was always there. HOWEVER, when management stops paying attention, the quality goes down. While the ice cream is still good, the restaurant is dirty, they are constantly out of supplies (covers for take home) and the staff can be rude. Time for a wake up call. read more

I've been meaning to get to this review for a while. I went in with my best friend and i've come a couple times with him before, the owner was there the first couple times and he is super friendly. My review is not directed towards him, he is the reason they get one extra star! The employees are shit. The last time I walked in with my friend, he knew one that has been there for a while, maybe in her late twenties, she was very friendly to him and even a bit flirtatious. He ordered a small for himself and the ice cream went well over his cup, it was the size of a small at Treadwells or Richardson's. I stood forward to order separately and I got a very cold stare and not even a hello. I ordered a small for myself and my mother and I got two tiny scoops of ice cream for the price of $4.00, I could have gone to a different shop or gotten a tub at stop and shop for the same $8.00 I spent there. I was nothing but kind and full of smiles for these girls. The second girl was not as harsh, she seemed new and followed the older girl's footsteps. Jealously is an ugly trait. I understand it exists, but please tell your employees to not assume people's roles to one another and to not get in their feelings about things. Many friends of mine go here and I have a couple good memories here, too bad they'll now be associated with this experience. read more

1. Very good milkshakes 2. Not very good service 3. Not kid-friendly language or attitude from the guy 4. Nice young lady read more

I've only had one thing here - vanilla ice cream with the melted chocolate chip cookie topping. Amazing!!! The best thing I've ever eaten!

Ok you grumps - Terry's is DELICIOUS. Maybe they don't cater to your self important ideals , but the ice cream is good, toppings GREAT (GET the melted cookie dough!) and service efficient if not simpering. It's an ice cream place. Get over yourselves. Enjoy it!! read more

It's like the same person giving one star with each rating! The only way this place is anything less than five stars is if you didn't get any ice cream or yogurt. Our first time (of many) was on a Friday night. We heard some music playing in the background and thought nothing of it until we saw this little girl singing her little heart out! Karaoke night! Hard to compete with Treadwell's, but love to support the fun, local business! read more

The ice cream, frappes, etc are quite tasty. Service is good. Fun inviting atmosphere. However, there is always a very strong over-powering pungent odor of cleaning supplies, which has been the case for the 20 years we've lived in Marblehead; at the old location on School St and even more so at current location. Totally ruins everything good about the place. After years of not going there, my daughter persuaded me to get ice cream, and sure enough, the extreme pungent smell of cleaning supplies still remains. Our ice cream was good, but until Terry's addresses the terrible smell of cleaning products, I won't be back. read more

This review has nothing to do with Covid. Terry's had adequate staff when I arrived for an ice cream. Why I'm giving them a poor review is due to two things. 1. Their advertised posted prices were not what they charged for their product. Price was much higher. Don't give me the excuse that the owner hasn't updated things yet. That's blatant misrepresentation of pricing. 2. There were no signs or notices that they were going to add a surcharge for using a credit card! Hey Terry you just lost a regular customer on that BS. read more

Love this ice cream shop! The ice cream is delicious, and I've had only good interactions with the employees. They're open later than everything else in Marblehead, so that's refreshing. There are tons of flavors to choose from, so something for everyone. The warm cookie dough topping is a must try. I thought it was a good price for the amount of ice cream we got, so I'm not sure why the other reviews keep mentioning that it's too expensive. ‍ read more

This place has the rudest employees, and is so overpriced. The seating area is so gross. I will never go back here. There is enough ice cream places around. Horrible service! read more

This place gets a zero! The old man that works here is so rude and disgusting. First the child I babysit dropped her ice cream and he made me pay for a second. Rude. Then he had an adult swim show on where they were talking about sex. I told him the show was inappropriate for children and he said that's how we teach kids things yelling at me. Then he said why don't you teach your kids how to clean up after themselves and throw the ice cream up away that they left on the table. Mind you it was the empty ice cream cup that had fallen prior. I've never been more disrespected in my life by someone. What a disgusting pig! Never would go here unless you want your kids to be watching such a show. read more

Never eat here. Overpriced and rude employees. Insulted me and didn't apologize. Corey should be fired and also they don't honor coupons sent via phone. Very rude and disrespectful. read more

Love this place, been going since I was little. The staff is always friendly and the ice cream is great.

Ice cream is good but very overpriced and the service is terrible. One kid working with a line of customers and a woman behind the counter basically doing nothing but ringing up a few sales. Terrible way to run a business. I won't be back for a while. read more

Forget the negative reviews, you're not going there for therapy. The product is great and yeah it costs some money but the portions are good and the other places in town are the same price with smaller potions. Great selection and quality. Lots of topping choices - yes the cookie dough one is amazing. Best ice cream shop in town. read more

Nothing quite beats getting melted cookie dough on top of your ice cream! This topping is always fresh because it is SO popular, every time I go in they're always making more. The staff is usually friendly and the portions are great! Definitely a local favorite, worth the stop! read more

Service is slow. Waited 10 minutes to find out the soft serve machine was out of orde, been there 4 times since and it's still out of order. How about a sign saying you don't have soft serve. Not a good way to do business. read more

Place is really adorable ice creams are tiny and way overpriced nothing special at all will not be back

We have been coming to Terry's Ice cream over this past winter for Ice cream and Large Coffee Ice cream Frappes We started to come for the Frappes after my husband was hospitalized and was craving Ice cream Frappes. He absolutely loves them. And we are both addicted to the delicious Ice cream especially the Strawberry with real fruit and Butter crunch and Black raspberry. Delicious ice cream and always great friendly service from Mario and Terry in particular! We Love Love Love Terrys and so do the kids who are always there ordering their favorite Ice cream treats! read more

Terry's terribly disappointing! No Friday night karaoke, rude servers and lack of ingredients add up to an awful experience. Skip it!!!