1. Kaizen Auto Works

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Wentzville, MO

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Kaizen Auto Works

5.0 (2 reviews)
Closed • Closed
Updated 3 months ago

Services - Kaizen Auto Works

Routine automotive maintenance

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20 days ago

Helpful 1
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23 days ago

They were friendly, quick to get me scheduled and had a superb system to notify me when vehicle was ready!

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Dan's Foreign Auto Repair

Dan's Foreign Auto Repair

(21 reviews)

The best, hands down!…read more We take all our vehicles (3) there. Quick in/out service and fair pricing. We've had basic services ( brakes, new alternator, etc). As well as a couple " mystery noises" remedied over the years.

Owner: "Your car is taking up space on my rack and it is slowing us down." - After asking about the…read morestatus of the repair/wrong part they ordered." I remember taking my Infiniti here for a replacement alternator. They said they 'should' have one in within a day or so and would call me. Several days went by with no word and I called them - The female (owner's daughter I think) said she would check on it and call me back. I never got a callback. The next day I call back in and she said she would have to check on it. I told her I would wait on the phone. She said that it had to be ordered and could take a week or more and that she would call me. Two weeks later, the part comes in, they install it but cannot wire it up because it was THE WRONG PART! Again they need to order the part. Another week goes by and I still have no update and no car. So I call once again and get to speak to the owner. Not only does he not apologize for the delay or ordering the wrong part, but when I ask for ETA, he gets snippy with me saying that my car is taking up rack space in his garage and that it is slowing them down/costing them business. I'll tell you what, jerky... if you hadn't ordered the wrong part, that would not happen. If calls were returned and I was kept up to date, I would not have had to babysit. Not to mention a month of car rental for me because of your mistakes. The experience with this local business was a gigantic dumpster fire.

Midas

Midas

(32 reviews)

The employees at this location are absolutely wonderful. I took my Mustang in to get an alignment…read moreand they were very honest and did not try to take my money for something that was not wrong.. I would highly recommend this place to anybody who would like an honest mechanic

My car failed its safety inspection elsewhere due to leaks at both exhaust flanges near the…read moremuffler. I brought it to Midas because they offer free evaluations, and I was curious what they would find. The outside looked unkempt and run-down. The manager greeted me when I walked in and was friendly. He got the car right in. The other place wanted $1400 to replace the mufflers, flanges, and pipes all the way back to the catalytic converters. The waiting area was filthy. One of the mechanics came in from the shop, walking slowly, spent some time in the bathroom, came out, looked at the vending machine, and went back into the shop. About a minute later, the same guy slowly walked back in again, looked at the vending machine again, and walked back out. He did this 3 times! I didn't get the impression that he was eager to do much work. As the car was getting ready to be lifted up, I went to the bay just to thank the man for looking at it. He didn't even reply. The manager looked at me and said, "Well, you don't have to sit there and watch him. Just kidding." I was sure he was not, and equally sure that I had not planned on watching the man work, even though this is my own vehicle. The manager seemed short and inconvenienced by me the rest of the time. The mechanic looked it over and showed me that the exhaust flange was leaking. I noticed the other one was leaking as well, and he said, "Oh, yeah. That one is bad, too, I guess." I asked him if he could cut the flanges out and weld in a pipe on each side, and he quickly said, "No, we don't do that." He seemed very shaky and nervous. I mentioned to the manager that I remember that they used to do exhaust work, and he said, "We still do." He said that they could do it, but was amazed that it failed for that. I looked up the Missouri code, which clearly states that it would be rejected if the flange is leaking. I gave him my number, and he was to call me later and let me know when it could be done. That call never came in. The next morning, I took it to Car-X, and they said that they would be happy to cut out the flanges and weld in a pipe in their places. This store was much cleaner and better organized. They also put paper down on the driver's side carpet so it wouldn't get dirty, which the other place failed to do. I'm very sorry to have inconvenienced Midas by thanking them for looking at my car and asking them if they could fix it. Needless to say, I won't go back there and would steer others away as well. If someone says they are going to do something, they need to follow through.

H & S Tire & Auto Center - AAA  Approved Auto Service

H & S Tire & Auto Center

(11 reviews)

I took my car in for the AAA Free Inspection. H & S was great. Helpful and friendly. I was very…read moreimpressed. The service was fast and the waiting area was comfortable. They took the time to answer my questions which were not related to my visit. I will definitely use them from now on for oil changes, repairs and tires. Mary Lou

I took my car here for a safety and emission inspection. I am a little torn on the review type due…read moreto my experience, so I will list a "good and Bad." The Good: - They were able to get me in quickly. Many places hem and haw about inspections, but I didn't get that impression here. - They have a phone/tablet charging stain in the waiting area. Pretty neat touch, but the cords do not extend, so forget about plugging in your device from the couch. The Not-so-Good - Parking? Forget about it. I have never gotten a decent spot, and usually have to park across the street at the railroad tracks. They have a VERY small parking lot that has been full each time I was there. - My inspection failed because of a leak at the muffler exhaust flanges. Another shop inspector told me that he would never have failed me for this. I looked at the State requirements, and it seems it would, in fact, fail because of the flange leaks. - Here is what I REALLY didn't like. In order to fix this, they wanted to replace the resonators, pipes, and mufflers at nearly $1400. When I asked if the flanges could simply be cut out and a new pipe welded in place, the guy actually LAUGHED at me and said that is not something they would be able to do. Let me be frank... I work on my own cars and am VERY good at recognizing BS when I hear it. His laughter made me feel like I asked a stupid question. At least, it was an attempt at that, maybe. I am extremely well-qualified. After he laughed at me, it changed my impression of this shop... permanently. I am livid about this, and that other people may be prone to not questioning them. - What did I do instead? For a few dollars, I cut out the flanges and welded in pipes. Right... I said, "a few dollars." Not $1400. After the repairs, I brought my car back, and it passed inspection just fine. I had an opportunity to listen to some interactions while I was waiting. I am guessing a "manager" was in the lobby and on the phone while the other worker was trying to talk to customers. It was almost impossible because the manager was being so cocky and loud. I did not like that, either, because it gave the impression of cockiness and rudeness. Would I take my vehicles back here? NO... NO, NO, NO! Laughing at my question is NOT a good response. $1400 for replacing exhaust, resonators (etc.) that DID NOT need it vs. a simple fix I did myself left a permanent negative impression about this business. Making me feel like an idiot was not cool. It left me wondering how many other people fall into this trap and blindly hand out money. FOLKS... Ask questions... Get second opinions! Don't settle for the first answer, and NEVER allow someone to laugh at you and make it sound impossible. I'm sorry guys - No blank check today.

Poage Chevrolet - Thank you Larry for your continued business. Numbers worked - Randy Wells. Delivered - Cory Johnson Thank you for  choosing Poage Chevrolet!

Poage Chevrolet

(36 reviews)

When I purchased my GMC new it 2018 it came with two years free service, I forgot about this so…read morewhen a dealer in Troy charged me I didn't question. My next service due I visited Poage and when it came to pay they said no charge, they even explained that the other dealer charged not only me but billed GMC for the freebee as well. Lesson learned, I now know who to use for service, and who not too. They gave me a short notice appointment, respected my time and my money. I was in and out, then to top it off the follow up letter from the manager was a nice personal touch. Poage is my new dealer!

Service department is horrible. Recently had a very disappointing experience with Poage Chevrolet…read more Customer service provided by the service department advisor, Tom. While having my Tahoe literally all day, from 6am to at least 3pm with zero communications I finally called them to be told "I don't know" when asked the status of my vehicle. Furthermore, Tom said he hadn't received the analysis report from the mechanic. Well maybe Tom, you should have at least taken the time to contact them for you paying costumer, but instead he said "I DON'T KNOW" WTF?! We rely on having two vehicles!!! It wasn't until the following late morning Tom called me and again seemed soooo disgruntled and miserable. Like he absolutely hates his job! Or maybe talking to costumers! Either way they did NOT do the work, we took our vehicle elsewhere. As we will plan on doing in the future. Tom, you need to probably find a different job with zero interaction with people.

Kaizen Auto Works - autorepair - Updated October 2026

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