This was my 2nd time at this location since they have been open. First time was a tire censor this…read moretime a small screw in my tire. Both times repairs were made immediately and both times there was NO Charge. The service was friendly and I recommend this location for your tire needs.

I was pleasantly surprised when my tire was fixed at no charge at Discount Tire yesterday. I was…read morepleasantly greeted and I asked if I needed an appointment. I was told no. I told the young man that my tire was leaking based on the alert on my dashboard. He offered me a seat and went about checking the tires. He said they would find the problem and let me know. A little later he advised that my tire had a metal shard in it and they were able to fix it. I asked the cost and he said, "No charge." If they are able to fix the tire, they don't charge; they only ask that you patronize them the next time you need tires. I was escorted to my car which was delivered near the entrance and drove home completely satisfied with this encounter. What a great business model.

Once upon a time we were traveling on I-70 from Utah in attempt to get to South Carolina when…read moresuddenly our car stopped working. Luckily, I used Yelp to find a reputable towing company and called it while we were stranded in bumper-to-bumper traffic that was lurching. With five-star reviews I found this shop. So on we went -- an unanticipated stop. The staff was friendly, knowledgable and kind. They even recommended a BBQ which was certainly divine. A few hours later we had our keys back in hand And were on our way back to the Southern land. I couldn't believe the competency and skill of this repair shop I forever will Be indebted for being so quick. They knew what it took to make our car tick. I HIGHLY recommend this shop to anyone both local or traveling or to everyone. Their reviews don't lie Nor do I.

This place is just the best. Fixes issues relatively easy and charges what should be charged. We…read morebring our vehicles here when something needs to get fixed right the first time. Franchise shops will have you spend $1000s on what they "think" is the problem. When you should have brought em here in the first place.

I went in oil the staff was friendly and very patient while receiving non-stop phone calls, as…read morewell as people waiting in line. After I left, my engine light came on, so I turned right back around and brought my car back in. I wasn't saying that they did anything, but they went above and beyond! They worked on my car for about 35 minutes trying to find the issue, which they did and they fixed it at no charge. I will definitely be coming back to this location.

With a new- to-me vehicle, it was time for an inspection to renew my plates. That always brings…read moreanxiety to me. But Dobbs handled it well. I called and made an appointment. I was told if I waited it would be 2 hours. They were done well before that. They were fast, friendly and helpful. I also inquired about new tires as I knew I would need them soon. They presented me with 4 great options with a variety of price ranges and warranties, but assured me all 4 would be great for the money. I appreciated their transparency and guidance. When I'm ready, I will go back to this location for a set of tires. Car done and pulled up to the door. Great service and friendly staff. I can't say I had that experience at other locations so shout out to the Wentzville location!

I took my car in for the AAA Free Inspection. H & S was great. Helpful and friendly. I was very…read moreimpressed. The service was fast and the waiting area was comfortable. They took the time to answer my questions which were not related to my visit. I will definitely use them from now on for oil changes, repairs and tires. Mary Lou

I took my car here for a safety and emission inspection. I am a little torn on the review type due…read moreto my experience, so I will list a "good and Bad." The Good: - They were able to get me in quickly. Many places hem and haw about inspections, but I didn't get that impression here. - They have a phone/tablet charging stain in the waiting area. Pretty neat touch, but the cords do not extend, so forget about plugging in your device from the couch. The Not-so-Good - Parking? Forget about it. I have never gotten a decent spot, and usually have to park across the street at the railroad tracks. They have a VERY small parking lot that has been full each time I was there. - My inspection failed because of a leak at the muffler exhaust flanges. Another shop inspector told me that he would never have failed me for this. I looked at the State requirements, and it seems it would, in fact, fail because of the flange leaks. - Here is what I REALLY didn't like. In order to fix this, they wanted to replace the resonators, pipes, and mufflers at nearly $1400. When I asked if the flanges could simply be cut out and a new pipe welded in place, the guy actually LAUGHED at me and said that is not something they would be able to do. Let me be frank... I work on my own cars and am VERY good at recognizing BS when I hear it. His laughter made me feel like I asked a stupid question. At least, it was an attempt at that, maybe. I am extremely well-qualified. After he laughed at me, it changed my impression of this shop... permanently. I am livid about this, and that other people may be prone to not questioning them. - What did I do instead? For a few dollars, I cut out the flanges and welded in pipes. Right... I said, "a few dollars." Not $1400. After the repairs, I brought my car back, and it passed inspection just fine. I had an opportunity to listen to some interactions while I was waiting. I am guessing a "manager" was in the lobby and on the phone while the other worker was trying to talk to customers. It was almost impossible because the manager was being so cocky and loud. I did not like that, either, because it gave the impression of cockiness and rudeness. Would I take my vehicles back here? NO... NO, NO, NO! Laughing at my question is NOT a good response. $1400 for replacing exhaust, resonators (etc.) that DID NOT need it vs. a simple fix I did myself left a permanent negative impression about this business. Making me feel like an idiot was not cool. It left me wondering how many other people fall into this trap and blindly hand out money. FOLKS... Ask questions... Get second opinions! Don't settle for the first answer, and NEVER allow someone to laugh at you and make it sound impossible. I'm sorry guys - No blank check today.

We were driving from GA to KS . Through all the snow and what not . Our tire has popped . We…read moreluckily made it off the exit and pulled into Walmart . Had an hour before they open then they didn't have our size , called everywhere and no luck . James from Zisser had one but we had to wait for his vendor to drop it off . I mean we kinda didn't have a choice . Thought Walmart could patch our tires and make it out that way but it was unpatchable . James had it delivered to us for Walmart to put it on . Most shops would just be like sorry can't do that . If you wanna pick it up and bring it over there , cool . But he had someone drop it off so Walmart can put it on for us . Our trip went from a 12.5 hour drive to 24.5 hour . Spent 3 hours behind a car wreck and 6 hours getting our car done . The rest way because of heavy snow . But anyways , we appreciate James for saving our holiday . It was so stressful and he really went out of his way to help us . I'm so thankful there's still real good people and that was more than customer service because it's not his responsibility to go above and beyond like he did .

Brought motorcycle in for inspection. They said it passed but couldn't produce the paperwork…read morebecause they didn't have a 2023 sticker. Charged me for an odometer statement instead I didn't need and held the bike until paid. A very simple process made difficult with no result.

We ordered my son's birthday cake from this location. The ordering and pick up was super easy! Our…read moreguests loved the flavor and it was super cheap in comparison to other bakeries!

I am extremely disappointed with the repeated failures and lack of accountability from this Sam's…read moreClub location. Over the past several orders, my deliveries have either arrived incomplete, significantly delayed, or not delivered at all -- yet payments are processed immediately every single time. Even more concerning, refunds are either delayed or never properly addressed, leaving customers to chase answers for issues that should never happen repeatedly. Today was the final straw. I placed another order that was never delivered, and when I attempted to contact the store around 6 PM to get an update, no one answered the phone. The pattern here is impossible to ignore: poor communication, unreliable service, missing items, and a complete lack of customer support when problems occur. A membership service should provide convenience and reliability. Instead, this location has consistently created frustration, wasted time, and financial inconvenience. At this point, I will be canceling my membership because I can no longer justify paying for a service that repeatedly fails to meet even basic expectations. I will also be sharing my experience across multiple review platforms and Sam's Club pages so that current and future customers are fully aware of the ongoing service issues at this location. No customer should have to repeatedly deal with missing orders, unresolved refunds, and nonexistent customer service after their payment has already been taken.

When ever I go to Fred's I ALWAYS get great service . And I…read moream a retired service writer of 30 years they treat me the way I treated my customers . They are the BEST!!!!!!!

Can't say enough about my positive experience at Fred's. While traveling I asked someone for a…read morenearby old school repair store in Fred's was recommended. I was having a leaky tire problem and they filled everything up checked it didn't see any leaks and didn't charge me anything and sent me on my way. It reminds me of the type of place that I go to for repairs back home. I have to emphasize they were busy and didn't have to help me in the way they did but they chose to could have very easily told me sorry we have no time. If I live nearby in the area I certainly would not hesitate to use our services based on my experience there.

The customer service is excellent. I had a nail in my tire & they fixed it quickly &, because I…read morehave the warranty, there was no charge. They go out of their way to be helpful. I feel they take good care of my car.

Went there to get a tire repaired from a nail and replaced on my vehicle. I had to use the spare…read moretire to get there . Easy to get an appointment, the person who checked me in was very nice. The tire was patched and replaced. Ok, good My issue is that there seemed to be total disregard for my vehicle. When I got back in to leave, the steering wheel was absolutely filthy, caked with dirt. Yes, auto mechanics hands get dirty, but I've never seen anything like that. The compartment in the back of my vehicle where the tire tools are stored was left completely open, the lid kind of thrown into the back of my car instead of just putting the lid on. Then the cover for the hole where the tool is inserted to lower the spare was missing. I went back in and they did eventually find it after about 10 minutes of looking. I am glad the tire was fixed but just seems like they should be more careful with the vehicle.

They have always done well for me. Always friendly and fair and able to get me in on a timely matterread more

Mike has always taken care of my 2019 Mustang GT. Reasonable prices, quality work and on time…read morecompletion. What's not to like? Plus, the entire crew is fun to work with!

The employees at this location are absolutely wonderful. I took my Mustang in to get an alignment…read moreand they were very honest and did not try to take my money for something that was not wrong.. I would highly recommend this place to anybody who would like an honest mechanic

My car failed its safety inspection elsewhere due to leaks at both exhaust flanges near the…read moremuffler. I brought it to Midas because they offer free evaluations, and I was curious what they would find. The outside looked unkempt and run-down. The manager greeted me when I walked in and was friendly. He got the car right in. The other place wanted $1400 to replace the mufflers, flanges, and pipes all the way back to the catalytic converters. The waiting area was filthy. One of the mechanics came in from the shop, walking slowly, spent some time in the bathroom, came out, looked at the vending machine, and went back into the shop. About a minute later, the same guy slowly walked back in again, looked at the vending machine again, and walked back out. He did this 3 times! I didn't get the impression that he was eager to do much work. As the car was getting ready to be lifted up, I went to the bay just to thank the man for looking at it. He didn't even reply. The manager looked at me and said, "Well, you don't have to sit there and watch him. Just kidding." I was sure he was not, and equally sure that I had not planned on watching the man work, even though this is my own vehicle. The manager seemed short and inconvenienced by me the rest of the time. The mechanic looked it over and showed me that the exhaust flange was leaking. I noticed the other one was leaking as well, and he said, "Oh, yeah. That one is bad, too, I guess." I asked him if he could cut the flanges out and weld in a pipe on each side, and he quickly said, "No, we don't do that." He seemed very shaky and nervous. I mentioned to the manager that I remember that they used to do exhaust work, and he said, "We still do." He said that they could do it, but was amazed that it failed for that. I looked up the Missouri code, which clearly states that it would be rejected if the flange is leaking. I gave him my number, and he was to call me later and let me know when it could be done. That call never came in. The next morning, I took it to Car-X, and they said that they would be happy to cut out the flanges and weld in a pipe in their places. This store was much cleaner and better organized. They also put paper down on the driver's side carpet so it wouldn't get dirty, which the other place failed to do. I'm very sorry to have inconvenienced Midas by thanking them for looking at my car and asking them if they could fix it. Needless to say, I won't go back there and would steer others away as well. If someone says they are going to do something, they need to follow through.