Great shop with great folks. My wife and I both come here. They've also got a sense of humor and…read moredidn't mind fixing a repair job that I tried unsuccessfully on my own first. I'll be back.

From the owner: We offer the best tire brands--at the lowest tire prices in town…read more. Whatever you drive new, used, domestic, or import car, light truck, or SUV for routine service, factory scheduled, or preventive maintenance, and complex diagnostic repairs, count on the expert ASE-certified technicians at Premier Auto Service to do the job right!Our advanced computer and internal diagnostics are the next level of diagnostics that ensure PREMIER technicians will only fix what needs fixing. Many transmission problems start in the computer system of today's highly technical, computer-controlled vehicles, your transmission receives the wrong signals from your vehicle's computer system.

Let me tell you, when I got off of the exit and my sweet little car started chug-uh-lugging like a…read morediesel truck, I was embarrassed and worried I wouldn't make it off the ramp. Cue Scott, our hero service manager and his league of champions. They weren't rude when I called to beg for help on a busy Saturday morning, they let me chill with their cool giant plants in the lobby, and got my eroding exhaust situation fixed with ZERO tears from me (which is saying something, because I'm anxiety ridden like a salmon swimming upstream). That was a long sentence. Anyway, these guys saved my ass, and I wish I could high five them all. I won't, because of COVID. But I will say thank you x500,000,000 from this weary car owner. I would be crying on the side of the highway without you!

I am a long time customer of Dobbs (20+ years) and historically very happy with the service…read moreprovided. My recent visits have been terrible. Today was the final straw and I will no longer use Dobbs and especially the Lake St Louis location. On June 3rd I brought in my car for the A/C not working and could never get the store manager to give me a quote -- the car also needs new struts. After 3 weeks of waiting, 5 calls by me with no return call and 2 visits to the store, the store manager (Brian) would never call back or have the courtesy to give me any details. The only response from other technicians at the store is that they are short staffed. Unfortunately a 20 year relationship is now over thanks to such poor customer service. Sorry to see such a good brand diminish in value.

This is a really good local mechanic. I take my 2003 Cobra here for general service/maintenance…read morethat I can't do at home. The owner is a fellow Cobra owner and one of the mechanics is certified to work on the cars specifically. That makes me feel better about letting them work on the car. The prices are reasonable and consistent with anywhere else. They'll also give me a ride home and pick me up if I request it, but I also live fairly close by so that might not be available if you live further away. Overall satisfied the handful I've times I've used them this year.

The manager was able to squeeze in my auto emissions and inspection at the last minute, on a…read moreSaturday at the end of the month. I also had them service the air conditioning system. All this was done on a Saturday morning at a reasonable price. thank you.

Christmas Day 2025. Our 2010 Nissan Altima on way to family celebration went into loss power and…read moreshaking left highway to be picked up and brought home by family member. Not feeling lucky and not knowing shops in Lake Saint Louis area day after holiday made several calls early when Jason answered and was able to respond with thorough look at car finding problems with loss of power and shaking.I was well informed of issues and even made aware of safety issues that needed to be addressed before work was performed. Jasons customer relation was 5 star! Car was fixed and running in no time.I really appreciate that Jason had such Quick response yet took time to explain work to be performed.I will recommend Jason to friends and family !

Took my car in for AC repair. 2014 Honda Pilot with 185k miles. Hard to spend a lot on a $7500…read morecar. Jason took it in at 11am and called me at 2pm. He had located and repaired a valve leak, recovered and replaced the Freon, an now I can drive my Pilot for another summer without adding Freon every 3-4 days. All for under $500. Honda dealers quoted $450-500 just to do the full diagnosis, and evacuate the system. I would recommend Jason to my friends and family.

The customer service is excellent. I had a nail in my tire & they fixed it quickly &, because I…read morehave the warranty, there was no charge. They go out of their way to be helpful. I feel they take good care of my car.

Went there to get a tire repaired from a nail and replaced on my vehicle. I had to use the spare…read moretire to get there . Easy to get an appointment, the person who checked me in was very nice. The tire was patched and replaced. Ok, good My issue is that there seemed to be total disregard for my vehicle. When I got back in to leave, the steering wheel was absolutely filthy, caked with dirt. Yes, auto mechanics hands get dirty, but I've never seen anything like that. The compartment in the back of my vehicle where the tire tools are stored was left completely open, the lid kind of thrown into the back of my car instead of just putting the lid on. Then the cover for the hole where the tool is inserted to lower the spare was missing. I went back in and they did eventually find it after about 10 minutes of looking. I am glad the tire was fixed but just seems like they should be more careful with the vehicle.

I think that lens auto is the most honest repair shop I have ever been to. I am a very easy…read morecustomer to take advantage of because I do not know the very first thing about automobiles. On top of that - I can be very annoying with my anxiety, because as many know, car repairs cause immense financial stress, especially for a young adult like myself just coming into financial health. They will NEVER do a repair that doesn't need to me done, or upsell you without consent. This should be baseline, but I've experienced this so many other places, especially in Kirksville. The price of replacing my radiator had me feeling physically sick for days because I had no idea if it would total my car or not. They worked around the budget that I had said to find the most workable price for me, and then when my transmission shot in my car 2 weeks later, they found a way to connect a minor transmission repair to my radiator and gave it to me for free. Saving me, what could have been, 100-1k at other stores. Their customer service is off the charts, very knowledgeable and professional. I will continue to bring my car here for the coming years.

I have found Lens automotive to be very honest and helpful with the care of my families cars. Since…read morebeing recommended to them 8 years ago I go to no other even for tires I stopped using Costco. They are great.

Just about 6 years into owning my car and it was time to get new tires. I was so skeptical to go…read moresince I had never heard of anyone personal go to discount tire. They would go to dobbs or another chain because it's well known but I saw this place had a 5 star rating and I was like okay let's give it a go. I did my research for the type of tires I should get. Earlier this winter I was sliding over ice and was convinced I needed to get an SUV until everyone around me said no I just need new tires lol So I found all weather tires and even opted for something highly rated that's more expensive but popular because it gave me peace of mind to know they were a solid choice. The men who I interacted with were so nice and educated me. I made an appt online and then they called me because they could get me in earlier (which I was so grateful for!!) I did have a prior appt and they said I could swing by whenever and they would finish before close so I could come by to pick it up. Knock on wood it's been great so far! Should be good for the next 6 years. I'll probably have a new car by then but hoping I won't have any trouble! I did opt for the warranty so shouldn't be any $$ with their no questions asked policy so again, great peace of mind.

The Experience I have been waiting for!…read more Researched the tire I wanted and saw was for sale at Discount Tire. My old place did not. Stopped in and their Bridgeton location had in stock. So they shipped,same day to Lake STL, and was cheaper than anywhere else. I came back 3 hours later and they installed the 4 tires in about 30 minutes. They cleaned/shined the tires. Ran an alignment test. -I did not need an alignment. -My old place always charged me. Place is really clean and friendly. Aiden, my sales guy, was awesome!! Super friendly and found me discounts. I'll be back with my other vehicles! Freddy's is next door. You can eat ice cream and watch them install your tires in 30 minutes. It's perfect!

We've been taking everything automotive to Ted over here since around 2011 and I gotta say, you…read morewill not find a better mechanic. He and his guys are as honest as the day is long, they will not sell you something you don't need and they'll even try to help you find ways to, not necessarily by pass things to be done, but the most economic way to go about your repairs. Dollar for dollar, they are hands down the best repair facility I have ever found, but especially in the area!

Great work at a fair price. Very happy with the diagnostic and work they did. I recommend them if…read moreyou got a car issue, particularly transmission.

Been here multiple times and each time the staff has been very courteous, attentive, and above…read moreboard. The most recent was a safety and emissions test and I dropped the car off last thing on Friday. By Monday at 8:30, it was ready to go with flying colors. These guys have fixed tires, had open ended inspections that resulted in no problems, and more over the last two years. I'll definitely be back!

I had an appointment for an inspection for my vehicles. This is the same shop that inspected my…read morevehicles two years ago. I won't go into a lot of detail but I would not recommend this shop to anyone. Basically they are failing vehicles to profit.