great service - clean and professional !…read more they came on time and were quick to replace the water heater!

Tyler and Ron were very knowledgeable and friendly when here installing a new toilet. They were…read moresuper helpful in answering my questions and was a great experience. I highly recommend them both. Rhonda K.

We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

Mike was great and the install of the pump we needed was efficient and professional! I would…read morerecommend Pure CLimate for all HVAC needs.

Reliable & honest service! Have used them for years and always satisfied with their serviceread more

Yesterday morning on a 98 degree day, our AC stopped working. We contacted Lyle from Lisle, and…read moreRobert was at our house within an hour or so. Which was amazing since we have been in a long heat wave, and I am sure they have been very busy fixing many AC units. He diagnosed the 2 problems that caused our AC to fail. He had to get new parts, and was back by noon today to fix the 2 issues. We now having a working air conditioner! They were very personable, professional, experienced and knowledgeable about finding out what caused our AC to stop working. We highly recommend this company!!

Called shortly after 8AM during a heat advisory and was able to get service that afternoon. Ron was…read moreprofessional and knowledgeable and kept me informed of progress along the way. Oh, and my AC is working now!

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

Alex was professional and gave some really good advice for maintaining my HVAC. Highly recommendread more

I called Astera Service on Friday (10/23) requesting an appointment for service for a Miele…read moredishwasher. This company set an appointment for Monday 10/26. I was impressed from the beginning with the person who set the appointment, and the service was completed a short time ago. This company has earned an outstanding reputation with great 5-Star reviews, and I am now a very satisfied customer because their Technician whose name is Ali, truly did a great job servicing my Miele dishwasher. He resolved our problem, and this company services Miele products along with Sub-Zero, and I will use them for any future appliance service that may be needed I happen to be the Founder of Creative Mirror & Shower, a family business I started 55 years ago, and I know what it takes to be a leader in our industry, and Astera Service has what it takes to be a leader in their field.

He seemed nice but We lost communication or something. We…read morecontacted him about a bathroom exhaust fan and we never finished our conversation.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

Great people to deal with. They gave me great advice as to my heating and cooling needs. Very…read moreprofessional in their installation and I could not be happier with the result. I would highly recommend them.

We used Krope and Son previously at our home in Lisle for annual tune-ups and again in our new home…read morein Naperville, including maintenance on our boiler system. Betty is always kind and helpful on the phone. Tim (the owner) and his son provided a fair quote for a heat pump and installed it last summer. Unfortunately, after it was installed, it stopped working approximately six different times and follow-up visits were needed. Water dripped onto our ceiling from the drain pan, and I had to have it professionally repaired. They finally got the system working. Did I mention this happened in the middle of the summer with a newborn? I decided to let the cost of the ceiling repair go, as I felt bad for them working on the system in the heat. In the fall, we decided to use another local HVAC company moving forward. They pointed out that Krope and Son hadn't installed the correct filter size, and had instead jammed an incorrect size into the new system. Now, one year later, it's been discovered that the drain pan was actually broken and siliconed together. I called Tim to ask why they did it this way, and he completely lost his temper, spoke down to me, and used the time to badmouth his competitor. Boy, am I glad I never filled out the sheets he had asking for recommendations to neighbors and friends. Guess they've lost our business for good.

Harmonic Heating and Air Conditioning is the BEST!!! Our AC…read moredied and after another company told us that our unit could not be repaired and had to be replaced ($6,000), we contacted Harmonic for a second opinion. Daniel the service technician opened the unit up and tested everything. He took the time to explain what he was doing and why. He discovered a bare wire that had been chewed (possibly by a mouse) and was touching the metal housing which tripped the circuit breaker. Daniel replaced the wire and the unit is working perfectly. The honesty and integrity of this company is refreshing. We will not hesitate to use them again and recommend them to all our friends.

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Great service and consistent quality. We used them for servicing our 20 yr old furnace/AC and…read morerecently upgraded to new, modern efficient units.

Always on time; fair pricing, friendly and excellent service. Tech Hugo did a great job cleaning…read moreand adjusting my system.