1. Smart Choice HVAC

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Palos Hills, IL

Smart Choice HVAC

3.9 (7 reviews)
Open • 8:00 am - 6:00 AM (Next day)

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Polar Heating and Air Conditioning

Polar Heating and Air Conditioning

(106 reviews)

I requested a quote for a furnace replacement online and received a call shortly after. They…read morearrived on time and gave me quotes on 2 units. Both prices seamed fair and they gave me multiple discounts. Jerry was the tech that came here. He was very personable and gave me a lot of info about the furnaces and the warranties for each.He spoke very highly of his company and pointed out their strong spots. Unfortunately I didn't purchase a furnace from Polar because the didn't offer the brands I was interested in. when I need a new AC I'll be calling them again.

90 year old dad called because his heat was not working correctly. An HVAC Tech came to clean and…read morediagnose the issue. Upon his "very thorough" investigation and after cleaning he reported that the furnace was unable to be fixed and needed to be replaced. Claims the burners would not work correctly whatever that means. Offered up a replacement furnace for $5K. Dad needs heat because after all he is 90. I set up an additional service provider as anyone would to get a competitive price and additional opinion. After their review they concluded that Polar's tech did a very poor job of cleaning and even worse job diagnosing the issue. It needed a thermostat...a G D thermostat and not a new furnace. Well the new company replaced the thermostat and all is well. Except for the epic miss for a seasoned veteran HVAC tech from Polar....one that should not occur. Makes me wonder if he was trying to take advantage of my 90 year old veteran father. That could never happen could it??? Seems odd though. This just reinforces my belief that there are very few service providers that can be trusted. Beware and stay clear of this hot mess of a company.

Chicago Sewer Experts - Scratches

Chicago Sewer Experts

(140 reviews)

Great job!! Mickey was fast and excellent quality work. Due…read moreto the flooding rains I had water and drain was clogged, but he came and fixed it. Thank you and will use them again.

DO NOT HIRE, WE LITERALLY COULD'VE DIED! We hired people to remove and install a new water heater…read morein November 2023 and they scratched and dented up our floor very badly (see a few pics I attached which are worse in person than they look in the pics); which we only saw after the installer left. They are deep and very obvious/noticeable scratches that cannot be fixed without fixing the entire floor in the house, as it's all the same wood and style. I emailed them, called more than 3 times leaving a voicemail and messages with whomever answered the phone. I was told they would let the manager know, but I never received a response from anyone. At that point I figured it wasn't worth it. Then, fast forward to a few weeks, (now 2.5 years later), we find out we had a gas leak. The People's Gas repairmen came quickly and said they were shocked at how loosely the pipes for the water heater were put together! He showed me how he didn't even need a tool to take them apart! In two small twists the pipes were off! So apparently, for 2.5 years, we have had a gas leak and didn't know and are very lucky to be alive at this point. We have a child and have many family members and friends over! We are appalled! So, not only did this company permanently destroy our floor and act extremely unprofessional by totally ignoring us, but they almost killed us due to their negligence! Literally ANY company would be a better choice.

Smart Choice HVAC - hvac - Updated October 2026

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