We had a horrible experience trying to get a service dog for my autistic son. Victoria chose a Chesapeake Bay retriever, from her chosen breeder, which I have now spoken with 5 trainers &/or breeders that have all been completely shocked by that choice. She tested the dog herself based on our task needs & claimed a female "won by a landslide." Training started in September 2022 and go home date was continually pushed back. We are now left with no dog and a loss of over $15,000. After a year of no communication of major issues in the dogs training, she claimed our dog was run over by a shopping cart when I tried to confirm our dogs go home date. She could not provide evidence the "incident" happened, such as time and location so I could try to get video evidence. She also did not have the dog seen by a vet after. She then failed our dog due the this "incident" claiming it caused fear & behavioral issues. Failure was never discussed as a possibility nor was there anything in her contract about it. She did waive our remaining balance after "failing" the dog. She then forced us to make a choice of signing the dog over or taking it as a pet while also offering us a credit toward a new dog chosen by her, for more money than our remaining balance and less tasks than the first dog. If we didn't choose in 2 days she said we would have to start paying boarding fees. We were forced to make a quick decision & made the difficult choice to sign the dog over because I could not have the dog around my autistic son. We then received an email claiming we canceled the contract. Contract was null and void in my eyes when a she did not uphold her contract, by delivering us a service dog trained in task work, for the agreed upon price, in the agreed upon time frame. She also claimed she never agreed to our task work, which I have evidence she never disputed it and it was discussed multiple times through texts. She will not return any of our money and claimed what she had been paid was fair. We only had about $1,000 left in training and we never saw any completed tasks other than the dog in a down/stay and the dog in its "place" but nothing that could support my son's needs. read more