Did have a very good experience with this vendor David, the owner, is a stand up guy I did trust him on a deal .and he came through as promised AAA customer services, Would keep going to them for my cars needs read more

Absolutely great product!  Excellent quality product as well - strong gauge risers. Clear, accurate, easy to follow instructions. Easy to install - took me 55 minutes from the time I opened the box until the last socket turn. Now my wife won't complain about the seat being too low. Best, and fastest customer service from David that I have received from any vendor. I will do business with David if I ever need his product(s) again. read more

Incredible customer service, quick shipping, and the best supply of parts for your K5. I'll be sending all my business to these guys. Keep up the great work! read more

Terrible business. Bought some light bulbs a year ago or so. They failed within 3 months. These are 120-140$ listed on their website by the way. Can find the same ones on amazon for 30$. They arent any different. Owner called me out of spite when I asked for my money back, he decided to harass me as professional business owners do. When I had asked for a repair he told me to send it in for a replacement, but I had to pay shipping. What a load of deceit. I would be paying for shipping the bulbs back every time they failed which is likely to be often. Owner is a scam artist do NOT fall for his tricks. read more

ZERO STARS based on customer service alone. My product was sent to the correct street address, but the wrong city. David has accused me of photoshopping emails from his business. I always use PayPal and NEVER have to enter an address when using PayPal as a go between. David is rude and delusional. His ways of thinking just don't make any sense. If you send one email with an issue, he will blow up your phone regardless of the time. He was SCREAMING so loud that my husband could hear everything he was saying cross the room. This man should not have any contact with human beings. Save yourself the trouble, and buy from another company. His prices are marked up massively. I reordered the exact item that he charged me $20 for ONE from Amazon for $8 for TWO!! I will never see that $20 again, but it's okay, because David obviously needs it more than me. read more

K5 Optima Store - Don't let the OUR fool you, it's just him. - Auto Parts & Supplies Near Me - Moorpark, California

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Great company especially during the covid shut down they were and are very responsive and my 13 kia optima exhaust was just what I needed I got the Burger motor sports plug and play chip and full system too Bell mouth down pipe and the quick power pipe and mufflers and wow what a performance difference from CP-E...thanks Guys I really appreciate the great service read more

This is my second order from K5OptimaStore.com and I have to say that they offer products for both the regular consumer and enthusiast at low price. I've been very pleased with the quality of their products as well as the communication. Customer service from K5OptimaStore is first-class! Thank you! Items ordered so far: Remote Key Fob, Badges for both my wifes Optima and my father-in-laws Sportage. read more

I will never spend my money were i am not RESPECTED!!!!!!! He surely knows more than KIA i am just going to show my email exchange; me; i have a 2015 kia optma and my manual says i use a H11B bulb your cree head lights states i need H11 Dave Hello Roderick, I'm not sure where you are getting confused here. If you would like to order the product for your 2015 Optima, you need to order H11 or H7. We have been doing this for nearly 10 years now and specialize in these vehicles and I can promise you regardless of what your owners manual says, the 2015 Kia Optima uses an H7 headlight bulb for the low beam, or H11. If you would like to know for sure, please remove one of the low beam headlight bulbs and the size will be marked right on the bulb itself. Thank you, David ME First of all i can care less about the amount of time that you have been doing this, maybe you need some more work on your customer service, you come off as a smart ASS. Then do your research like getting owner manuals of the new model year and do you think i would not take the word of the maker of the car. I have to say thanks because i will NEVER buy anything or suggest anyone buy from your company. Dave Wow, absolutely unbelievable response. I'm sorry that you can care less about the amount of time that I've been doing this that gives us the experience to know that the manufacturer lists the wrong information in the owners manual and has done so for many years. I was going to type out a response on the same level as the one you sent me, but decided it's not worth it. There's too much craziness happening in the world today, good luck on your search finding what you're looking for, be safe out there and have a good day. P.S. when you determine that your vehicle does not use an H11B bulb size, maybe you'll find it within yourself to apologize and reach back out, but most likely not. David read more

David and the rest of the team over at K5OptimaStore are some of the best. Customer service is top notch: whether it's questions before you buy, as you order, or tech/warranty support after your purchase, rest assured, the fine folks at the K5OptimaStore have your back. Look forward to doing business with again soon! read more

Heard about this website through youtube, gave it a try in placing a order one time, expecting the items to come in a least two weeks (because that's how it works right? When you want something like tomorrow lol), well let me tell you, first I placed a order, then I get an email from the company THANKING me for my very first purchase and let me tell you, this made me feel important, I mean someone has acknowledged that I have became a customer of their business..where do they do this at?? I was satisfied with the email, and then the same day, i get a notification stating that my items has shipped...WHAT!!!!!??!! It's my lucky day, I say to myself..well my items came in shipment in like three days I was blown away!! Never in my life have I ever received car parts that darn fast. So, a week goes by and I have decided to make another purchase, the same exact thing happened, got a thank you email for being a returning customer and my package is already on my door step, three days later!! Mannnn, this company is amazing, so amazing that I just HAD to let them know how good of a job and business that they are conducting, I sent them an email expressing my thankfulness. Good deed deserves to be noticed Thank you K5optimastore Joyce read more

Ordered the standard logo for my telluride and it looked so good that I got for my optima too! Quick delivery and relatively easy installation! read more

K5 Optima Store - Auto Parts & Supplies Near Me - Moorpark, California

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David is absolutely helpful! Best customer service received from anyone in a really long time. Very cool, very sweet. I was looking for replacement glass for my side-view mirror. Though he didn't sell it, he was trying greatly to help me find somewhere I may be able to find it, and offered useful suggestions. If he cannot help you with exactly what you need, he does what he can to give you the best advice and help anyway. Definitely recommend giving him a call for all your auto needs. read more

Great store! David is the man. There was a huge demand for 3.0 K Badges and I was walked through the entire thing and really appreciate the solid communication. Got the badges in 2 days ago and they were put on my Optima immediately. If you need stuff for your Kia, look no further. Going to purchase some coilovers from this store and will update my next review Check out the photos! read more

K5 Optima Store - 3.0 K Badge on the rear - Auto Parts & Supplies Near Me - Moorpark, California

I ordered all black carbon emblems for my k5 & not only did they come way faster than expected, David emailed me, an actual person emailed me thanking me and letting me know other things they have for options on my vehicle. Customer service is a solid 12/10 and the emblems are perfect. Will be ordering again!! read more

Hands down the best customer service of any automotive parts company I've worked with. I order parts for all of my cars and I wish they were all Kia's so I could source parts from K5. The owner himself will sometimes help out. Where else can you get that?! read more

So I reported "Dave" to the BBB over a $90 refund..after reading some reviews here i noticed striking similarities as it pertains to the arrogance of this kia sticker salesman..he attempted to be pontificating ..condescending and belittling just because i asked for a LINK to the return policy.....heres the exchange "I already replied to the first email you sent regarding this. Why is there no link or someone can request a refund? Because why would there be a link for that, you request a refund through email and we provide you with the steps on what needs to be done to return the product." "There's no need to be rude, usually a person does not email us to return a product if it was purchased an authorized on their card, so I wasn't expecting that. I apologize that we don't have an EASY link to click on". -Dave @kiastickerstore ...the "Easy link was actually pertaining to the link i asked for for the REFUND POLICY!....he goes on to mock me by insinuating that i actually purchased the stickers and just didn't want them anymore so i made up a story to make him feel more comfortable returning my money he was obligated to return Either way...meanwhile in REALITY I dont/never owned or want a kia and the person who used my information is also being charged..true story..this guy Dave clearly thinks too highly of his stickers..43 years old woth probably thousands of online purchases..this is the WORSE experience ever read more

Not even sure where to start with this review. Technically i have waited about 55 days to post "THE WORST ONLINE BUYING EXPERIENCE IVE EVER HAD" I'll try to give the short version. (IE: 63 day process) Issues started when i received this item from k5optima store in the mail. A bit later than expected, but no problem i was just really exited to see if a strut tower bar would help my stability after reading about it online. After purchasing this item it was delivered DAMAGED! Which is unfortunate, but does happen...even to highly wrapped extremely strong strut bars apparently...? this is where i have an issue, website says worry free exchanges - it took two weeks and about 10 photo's of installation attempts to prove the item arrived damaged. Response from David (apparently the owner of the k5optimastore himself) saying that with this situation they have to open an investigation with the mail courier, figure out how this got damaged and what not, who to blame and who will reimburse who kinda thing, totally standard to figure things out, i get that...but all before i can be issued a replacement. however i did not wait 18 days after paying full price for this item (which is only a 20 minute install) to: 1. Receive it damaged. 2. Have to prove it wasn't the item i purchased. 3. have to wait who knows how long for an investigation. 4. receive this high and mighty business owners attitude Which you can all see in every single response he has made to these reviews..condescending , arrogant, take your pick honestly he reminded me of a dirty cop. and to say i couldn't wait for our interactions to stop is an understatement. He literally jerked me around as long as he could without looking bad, called my personal phone number at pretty bad timing i might add, which online businesses do that...so i simply asked that we skip to the solution of either sending me out a new Bar, or sending me my money back. simple right? He refused to do this and downright ignored many of my questions for confirmations or tracking numbers. a month and a half after he argued and yelled on the phone about this and refused to send a new bar he emails me saying he believes i waited long enough and even though the investigation has no results and also no proof it was ever put through!? he is going to JUST SEND ME OUT A NEW BAR!? The same solution i had been asking for since the item arrived damaged. even if i believed it was bad customer service this guy was so prideful he couldn't take the one road i laid out for the easiest way through this situation knowing he was gonna lose the customer anyway so whatever lets just make this customer wait right? Remember how long I waited to post all this? Full transparency the facts are: full $ Amount taken 01/07 item received 03/10 which doesn't seem too bad when reading it, but solely because of David and the way he wouldn't listen to better customer service advice and the general way he handled things in an already unfortunate situation, not to mention purposely prolonging that situation, is why i obviously will not be shopping with his stores ever again. how was it prolonged you ask? at exactly 60 days i was too frustrated and forced to open a dispute with my bank, and then POOF! next day David Emailed me that the item is not only been on the way for a week it is set to be delivered today...day 61...and i got it the next day. read more

Combative owner, call me after 10 pm to tell me I was wrong and that he was not going to help me. A portion of a product I ordered arrived damaged and I tried to fix the damage but were unsuccessful. No resolution offered, but a discount on a future purchase. When I asked for a replacement he became argumentative. I stated I would have to contest a portion of the charge if he wasn't going to help me he pretty much said good luck then hung up. Not professional at all. Think twice before doing business here. read more

Bought a roof spoiler that stated "2011-2015 Kia Optima Roof Spoiler- Designed to fit perfectly using supplied 3M Automotive grade adhesive tape - Looks original and flows perfectly with your Optima's existing body lines". What I was sent wasn't what was in their pictures and did not come close to matching body lines (over a 1/2 inch off in some places). I emailed them and was told that aftermarket parts don't fit perfectly even though their ad stated otherwise. I would have settled for just a "close" fit. David (represents himself as the owner) told me I had too much attention to detail and then mentioned the positive reviews. Those positive reviews he mentioned are from another spoiler they used to sell, not the cheap junk he sent me. They also do not allow negative reviews to show up about the product, as I left one and it never showed up. In short they misrepresent their products, hide negative feedback, send you garbage, then charge you a 25% return fee. Not a bad scam if you can get away with it. This used to be a reputable company but not anymore. Avoid at all costs. read more

It's Friday 8-11-17 drove out to this store about 50 miles for me store supposed to open at 1030am I waited around till 1130am and nobody showed up...now I'm driving home empty handed wthI'll update when I get some service hopefully with a discount Update: So Dave called me just as soon as I left power outage of some sort misunderstanding but nice awesome response time, on my way back review stars climbing fast! Update 2: was helped by David and am completely satisfied now very very knowledgeable dude and u can tell he is really passionate about his work thanks bro! read more

Ordered many parts from this store and I have to say that this store has never failed to impress me. Very fast shipping and exceptional customer service! This store is the store for all your Kia needs! read more

K5 Optima Store - Exhaust and emblem purchased from k5 store - Auto Parts & Supplies Near Me - Moorpark, California

David at K5 is exceedingly honest and the second half is that he knows his stuff. His products, for performance and for looks make it hard to resist buying them, and his products are 99% a cut above. An Audi desihner named Peter Schreyer designed the looks of the car, it was a knock Out. So was his sister the Hyundai Sonata. So, just like in America there is platform sharing, but Davids "shop" has been about mostly the Optima version. read more

I don't ordinarily give out 5 stars very easily but this is one instance in which I absolutely must. I love LEDs and modding my car and the K5 Optima store sells exactly what I love at a good price for a quality product. So far I've ordered a 3.0 K emblem and I received it fast and it was very professionally shipped. It fit just as advertised and it has a really cool carbon fiber trim on it as well. I plan on ordering the 25 Watt CREE LED reverse bulbs next. They are also being sold at a decent price for such a high quality custom product. You cannot find this bulb anywhere else! I highly recommend checking out this store if you have an Optima and an itching to modify it. read more

I found out about the K5 Optima Store through the optima forums and all i can say about David and his store is wow! I have purchased numerous items from his store and i am very pleased with how fast i received the items and how the products work. He has pretty much anything you can ask for when your looking to mod your K5 and if he doesn't have it he's more than happy to go out of his way to find the product you are looking for. All of the items he sells are at a fair price and he has sales every now and again which makes it hard not to buy anything from him lol. The greatest thing about K5 Optima Store is the customer service, 10/10 for sure! He responds to emails very promptly and if theres ever a problem with an item you have purchased, he's right there to make sure everything gets fixed and is in order. I am so glad i found out about K5 Optima Store and will definetly recommend them to anyone looking to make their ride just a little bit sweeter. =) Thanks David! Hope to see at the next meet!...whenever that is..lol Cody (k5turbo) read more

- Injen intake - HKS BOV - Auto-folding Mirrors on Lock - 3.0k Red Wine Badges (whole car) I can see the title now, "True Customer Service: A Story About Building a Die-Hard and Loyal Customer Base, How? By Doing Things the Right Way and Then Still Going Beyond that By Doing More Things than Just Things the Right Way. The That Guy David from California from the K5 Optima Store Story." I'm singing the same tune that everyone else is singing, but sometimes it takes one more confession for someone reading this to get it. Look, the customer service is so amazing, that I'm too nervous to even post my experience for fear of jealousy and mutiny by K5OS brethren faithful. I've never heard of people here or on other forums say they hadn't heard from him, or the turnaround is too slow. Never. Not once. Order one or two things if you're apprehensive, that's all it takes - you'll never shop for things that are available through K5OS, through anyone else. Never again. read more

For anyone skeptical about buying parts from this store, don't be. After purchasing the items from his online store I got a call from David a day after, explaining to me that my mailing address was incorrect. The great customer service alongside fast shipping makes this a great store to buy from. read more

Just bought a couple of emblems for my dad's optima and I have to say that they fit like a glove and they are high end quality. I will definitely be coming back to David for my gf's forte emblems. Great customer service and great website. Thanks a lot david you're the man! read more

K5 Optima Store - Auto Parts & Supplies Near Me - Moorpark, California

I've purchased my 50W LED reverse lights, my Carbon Fiber License Plate Frame, a CP-E midpipe (with high flow catalytic converter and resonator), a set of The Retrofit Source RGB Angel Eyes and Demon Eyes (with control modules), a pair of STi-R Clear Lenses, a Throttle Body Spacer, as well as the (now discontinued) 50/50 Switchback Under Eyeline DRLs. My reverse lights are still bright as ever! My license plate frame has held up great in the California heat, the midpipe sounds AMAZING (I have it paired with a Magnaflow Catback exhaust), and the headlight upgrades all look great and function beautifully! I have met the owner, David, on a few occasions and he has always been a very open and well mannered businessman. He takes the time to hear what his customer is asking for and even will put the extra effort in to call back after business hours if youre having a problem. I personally had issues with my car that were COMPLETELY unrelated to his business (a bad ECU from a dealer), and he spent about and hour and half on the phone with me trying his best to help me troubleshoot exactly what was wrong with it since the used car dealer was basically hanging me out to dry as it was something they couldn't diagnose. Admittedly, you can find a few of these products $3-$10 cheaper elsewhere sometimes, but with free US shipping (which 90% of the time will balance out or beat the total cost as most other shippers will charge for shipping), the fact that K5OS warranties every product sold, and the level of customer service I've experienced with my own purchases....i will definitely be making almost all, if not all, my future purchases here for parts for my 2012 Optima SX. Not to mention, any product you see elsewhere, the store can most likely get you the same product/brand for the same price if not cheaper...plus free shipping! Edit: Apologies for the extra long review, I've been buying from this store since the middle of last year but never got around to posting up a review. read more

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I have ordered multiple products from this company without issue. One of my items (less than $40) failed in less than 3 months. After speaking with the owner for 45 minutes he refused to replace this item. After comparing me to a terrorist and a child with a temper tantrum he still refused to stand behind his product. Do your research before ordering from this company. read more

Great customer service. The owner was happy to answer my questions and shipped my purchase out to me that day. They even did follow up to make sure everything was good and I was satisfied with my purchase. read more

K5 Optima Store - Emblems look great on my K900 - Auto Parts & Supplies Near Me - Moorpark, California

David is the man! Awesome customer service, quick response time on any questions. Have purchased multiple items from here and they never disappoint! Quality stuff for fantastic prices! read more

I ordered at set of emblems from K5 for my 2015 Kia Cadenza. After I placed the order I realized that I ordered the wrong style. I emailed K5 and told them about the miss order. David from K5 emailed me back within minutes and fixed the problem just as fast. They shipped them off and I received them the next day. The emblems are OEM quality like it states on their website. Thank you David and the K5 team for such a great customer experience. read more

I am bummed out to have to post this, but I need to be honest as I always am. I purchased white emblems from here for my kia.. they were super easy to install and a bit over priced if you ask me. But either way, the shipping was outstanding. Within a month, the emblems turned yellow so I emailed David to tell him my issue. He was super kind and apologetic regarding the situation and told me to purchase new emblems and I would get reimbursed. That is exactly what I did, However I wasnt fully reimbursed which upset me. I emailed him and he came off kind of rude and a little belittling towards me explaining why I still had to pay a portion for the new emblems. Either way, I wasn't mad at the old emblems turning colors however I would expect to get new emblems totally free of charge considering it wasn't my fault. He will reply to this post explaining the situation I'm sure but I still feel like I shouldn't have to pay a dime for new emblems. Again to be fair..shipping is great and fast..he is usually nice but not when you question him. I found the same quality emblems on other sites such as ebay.. wayyyy cheaper. But I like supporting little local shops..but I hate being disrespected. Sorry david.. next time be nice and fair to your costumers. read more

Hello All! I highly recommend K5 optima store. I have ordered several items from David and they are perfect. I've never had any issues with the products or David. He provides exceptional customer service to all his customers. I have a Kia Sportage and he has guided me to the parts I'm asking for even though I do not know the name of these parts. I'm not car savvy so emailing David and explaining to him what I need and he will reply with a link for what I am looking for. Very good prices and shipping is fast! read more

I just bought a 2015 Kia Optima SXL and wanted a few things to dress it up even more. I found the K5 Optima Store. I really liked the selection that they had online. Before I was ready to order I called and talked with David and he was great and answered all my questions. I work with purchasing at my job and work with a lot of vendors and I know a good one from a bad one and they are for sure a great one. David and the K5 Optima Store are awesome! Eric read more

I have no regrets ordering from K5 Optima Store. The customer service (especially David) is very professional and very helpful. I reached out to K5OS before making my online purchase because I needed to ensure that the part I was ordering would arrive in a certain time frame. David responded to my email the same day and within a short period of time. Confirmed the shipping so I placed my order. When I thought there was a few hiccups in the shipping, David remained in contact with me and answered all my questions and to my surprise, the part arrived on time as promised. Although they specialize in Optima's, they stock items for different Kia models. Looking forward to doing business with them again. You don't find to many professional businesses likes this very often who actually care about their customers. Great experience. Great service. Great product! You won't be disappointed buying from them. read more

Easily the most responsive and dedicated customer service I've ever experienced. If you call or email k5 during business hours, you will absolutely get an almost immediate response. No waiting days or even hours to speak to someone as confused as you are either. You talk the owner David every time. He's just as excited to get your vehicle working how you envisioned it as you are. I've even emailed David to talk about potential mods to my vehicle in which k5 won't even make a sale and they still are passionate and enthusiastic about you getting what you want! My purchases with k5 for my 2013 Optima sx turbo: (you have to get #3 if you're serious about horsepower and torque) 1. Complete led interior kit. Plug and play. Easy install. Makes the vehicle look very clean and classy. No more dull yellow. Now vibrant white interior and license plate lights. 2. Matching HID fog lights, low beams, and turn signal switchback Leds. You have to checkout switchbacks. These stay white like your headlights and fogs and then only when you turn, the one turning goes yellow, then back to nice vivid white. They come with added feature of looking super sharp as running lights. Now my entire front end is matching white. 3. This is the kicker and complete game changer for me. The lap3 uncle chip tune. This is almost a joke when it comes to installation. Literally 2 plugs under the hood, no tools but a few zip ties to keep wires tied up. Add in another 15 minutes to install the recommended spark plugs and you now have anywhere from a 35-50 horsepower increase (depending on the octane level of gas you use) I drove an infiniti g35 before my optima. I never ever thought in my wildest dreams that I'd go from a 6 cylinder to a 4 and actually gain horsepower and torque. This mod will put you back in your seat like you're driving a rear wheel drive 3.5 liter. No jokes about it. With traction control ON I've chirped my 3 first gears numerous times now. This is an absolute game changer and be careful in traffic with it because the car can surprise you with it's power. No I'm not kidding. David from k5 recently stayed on the phone with me for about a half and hour to get my led switchbacks working. He knew the problem and helped me step by step to get it done. I'm very impressed and look forward to doing business with David and K5 again soon! read more

BUYERS BEWARE! If you are an overseas buyer, please think again before making a purchase from this store. After firstly my parcel arriving over a month later, the country they had put on the label was Austria, not Australia. I was given badges that due to manufacturing issues became faulty with use, through a complaint to David, I was told to purchase a new set of badges and send the original badges back for a full refund. This was odd to me to have to purchase more before I was refunded/replaced for faulty goods, but none the less went with David's request. I was told that no shipping label would be sent out and I would have to fork out the return shipping of $30 AUD! The new set that arrived turned faulty within a small window, so on complaint to David, after much haggling, he agreed to send me yet another replacement set out and I to pay the return shipping on the faulty items. (Again, terrible business). After him receiving the badges, he then emails me stating it is my fault the badges he had so many complaints on and had to change the manufacturer with, are faulty. I have received no refund on the badges and am out of pocket for overseas shipping and badges! Owning two KIA Optima Platinums, I will never do business here again, and recommend if you are in the market for KIA badges, please look on ebay and elsewhere. I received some from a Korean store on ebay and have had no issues with them and they were only a fifth of what David is charging on his K5 website. I wish I had known this before all these dealings. Be aware he is a small, one man band (I was told this after I asked to go higher and speak to a Manager) so should you have any issues you are dealing with one person, who's stubbornness and argumentative nature is not suited to dealings with customers. In response to David's response, I was sent one replacement, I bought the other 2 badge sets in question, on the agreeance that I would return the set and have it reimbursed! (which has never happened). Also inverted commas generally imply words said by a person. Quote unquote. Never have I ever told K5 they would be sorry, nor reverted to bribery to obtain what was promised to me in writing. My refund. My review is truly based on the experience and dealings I received, as, I am hoping is the majority of reviews on YELP, and if my experience can make one person take their business elsewhere, (ebay people!) I will feel somewhat reimbursed! read more

DEFINITELY DO NOT RECOMMEND! The owner/drop-shipper, David is extremely rude and combative! I purchased over $400 in LED headlights. When I realized the mistake I had made, I decided to return them. After I sent them back he called me wanting to know why I sent everything back and became very argumentative, kept interrupting me, and would not give me the chance to speak. He talked down on me as if I was in the wrong and said the headlights were missing parts when I know for a fact they were not. At first, he refused any kind of refund because he said he could not re-sell them in the condition I sent them back in. Long story short, I was able to get SOME of my money back. This man is just drop-shipping his items and jacking up the prices for a profit. GO ANYWHERE ELSE BUT HERE. read more

Best online customer service I've ever received! Shipping was free and very fast, I had my order within two days. I received a note from David thanking me for my order, and then an email when it shipped, went out for delivery, and when the delivery was completed. We will definitely be ordering from K5Optima again! read more