Great service, great price, AMAZING trade in offer…read more There was no hours of haggling price. The service is great. I would recommend CARMAX for purchasing and selling vehicles, especially this location.

We had an appointment and walked in to meet with the rep, didn't even introduce himself, didn't…read moreknow our names, knew nothing about the appointment. Long story very short, they lowballed us on the car we wanted to sell. Offered $3500. We went to KIA dealership and they ended up giving us more than DOUBLE - $8000. We also had the intention of purchasing a kia telluride. It was $36k for 17k miles. Well also at KIA, we ended up purchasing the same exact model and body for the exact same price, but BRAND new, zero miles. Don't waste your time, such a rip off!!

I highly recommend Carl Black Chevrolet service department. I had driven to Nashville from Texas…read moreand my vehicle started acting strange when making tight turns. Jimmy and the team were able to work me in solve my problem. This gave me great peace of mind for the 12 hour drive home. Great staff that care about helping people.

DO NOT GO HERE! They will charge you an insane amount just to look at your car and they will ship…read moreyou vehicle off as an abandoned vehicle without any warning whatsoever. They will also try to sell you a severely marked up unreliable truck on your way out the door in the most inappropriate way possible.

I wouldn't send my worst enemy to this store. They literally don't want to sell cars. I bought a…read morecpo 2015 Durango from them years ago when Matt Horn was the GM. I've had it serviced at the store numerous times. I consider David Beasley, the service manager, a friend. (He owns 34 pairs of Jordan's). I tried everything to buy a new (to me) vehicle from them while I was getting my oil changed a few weeks ago. They acted like they thought I was joking. I went and bought another car from another dealership and then came back to try to sell them the Durango that I bought from them. I took it to them on Friday February 20th to see if they'd purchase it. After all, I get emails and mailers from them all the time saying they want to buy my Durango. Well, the used car manager took a look at it and then proceeds to have the salesman tell me it's not something they'd be interested in purchasing. Fast forward to today. Carvana just picked up my Durango and brought a check with them. Easiest experience ever!

Very disappointing experience with the service department at Freeland Chrysler Dodge Jeep RAM in…read moreAntioch. Our 2022 RAM ProMaster City was brought in due to a transmission issue. The dealership diagnosed a leaking transmission cooler and told us the repair was not covered under warranty, so we paid about $1,900 out of pocket to replace it. However, the same transmission vibration and shifting issue remained when we picked up the vehicle. When we returned the vehicle, we were told that the transmission had internal damage caused by fluid loss from the cooler leak and that the entire transmission now needed to be replaced for over $9,000. To make matters worse, our original service contact stopped responding and later left the dealership. Communication only resumed after we opened a corporate complaint with Stellantis. Meanwhile, our vehicle sat at the dealership for over two months without repair, which significantly impacted our business operations. We also opened a corporate case with Stellantis. Unfortunately, Stellantis simply relied on the dealership's explanation and also denied warranty coverage without clearly explaining what actually caused the cooler leak. The dealership acknowledged that the cooler leak caused the transmission damage, yet they still refused warranty coverage. At one point they suggested possible "impact damage," but no documentation or evidence supporting that claim was ever provided. Meanwhile, our vehicle sat at the dealership for over two months without repair, causing significant disruption to our business operations. This entire situation could likely have been avoided if the initial transmission cooler failure had been properly handled under the powertrain warranty. Customers should carefully review warranty coverage and repair documentation before agreeing to repairs here.

Joe Semmes took outstanding care of me in the purchase of new truck! Quick and efficient, got me in…read moreand out!

Raleigh Wiser really helped me out. He had tons of knowledge helping me get started with my new…read moretruck. I would highly recommend Vehicles Nashville if you or anyone you know are looking for a car!

Horrifically scummy dealership. Our unprofessional salesman Matt misled us on the out the door…read moreprice and frankly acted like he didn't care. He was lugging around a giant vape in his hand the entire time we were checking out the car and doing paperwork. Do yourself a favor and DO NOT BUY A CAR HERE. This was my first ever time buying a car and these guys completely ruined what was supposed to be a special day because no one was able to effectively do their job.

I brought my car in at 9:30 a.m. and was told they would "get to it " that day. By closing time my…read morecar hadn't been touched. The next morning I was told I needed a new battery and a serpentine belt. Eventually, i was able to pick up my car 45 minutes before closing. I know it doesn't take a whole day to put in a battery and a belt. I understand that there are other cars that need to be worked on, but they should have said they couldn't work on my car the first day... or even the second day. I'm so disappointed. I thought they were better than that. They have been in business a long time. By now they should know how long it takes to fix each vehicle. (Cost$666)

I recently attempted to purchase a truck from out of state through C.R. at University Motors in…read moreNashville, TN. After confirming the price--including TTL and a $699 dealer doc fee--I provided my state's DMV contact information to help facilitate the out-of-state process. I was told C.R. needed to check with their title office, and that I'd receive answers ASAP early in the week. Instead, I received vague updates and was left waiting with no follow-up. It wasn't until Thursday morning, when I reached out myself, that I was finally informed the truck had been sold to a relative of the owner. Up until that point, I had no idea the deal had even fallen through. CR mentioned they don't take deposits and operate in good faith as a small-town dealership that values transparent deals. I accepted that at face value, trusted we were working toward a sale, and let them know I was fully approved by my lender and ready to move forward the moment title confirmation came through. I understand that "business is business," but the lack of communication, transparency, and basic professionalism made this a very disappointing experience. I cannot recommend doing business with a dealership that doesn't back up its word or respect a customer's time and trust.

My husband was looking into buying a truck. He normally does it craigslist style but we were having…read morea hard time finding anything good. We saw a truck that they had online that we really liked so we came by and met with Tod and he was super helpful! We ended up purchasing that truck for a great price and we're so happy with the service that we had a friend buy his new car there and went to get my new car from them as well. Do keep in mind when you shop with them they're cars do not stay on the lot for long! If you like it I definitely recommend getting it that day because it will mostly likely be gone by tomorrow. Wonderful staff and a great selection of cars, we will definitely be recommending them to anybody who is car shop. P.S. They do offer tax exception for active duty military members (I'm not sure if that's a state thing or if only certain dealerships offer it)

The shop was able to get me in same day to replace stuck thermostat. Mechanic clearly explained…read morethe options to reduce cost and did not hesitate to listen to my suggestions. They were able to finish ahead of schedule and get me on my way. They offer military discount which I appreciate!

I didn't have an appointment, I just walked in on a Saturday morning and Mr. Marshall and his wife…read morewere very kind and they said that they will start working on it for me immediately. I was pleasantly surprised with the efficiency and reasonable prices. Thank you again Mr. Marshall, and of course I will be back.

We took our Lexus RX350 in for a full synthetic oil and transmission flush and fill service. We…read morewere treated very well and the gentlemen treated my wife with respect and professionalism, she was very happy with all the guys customer service and detailed communication. I highly recommend this Hendersonville local business, they just earned all of our automotive business from here on out. Fantastic job with our vehicle and excellent price point.

By far the most untrustworthy mechanics around the area. Two thousand dollar total for a radiator…read more They must charge 400 an hour for labor.

Our experience with the purchase and trade in at this dealer has been absolutely terrible. First of…read moreall, they didn't have the title for the vehicle we purchased and didn't bother to acquire it from the auction until I called to follow up a month after the purchase. As for our trade in, they never paid it off even after three months due to some ignorant mistakes on their part, again only being resolved after I called over and over pressuring them to get this done. Every answer I got felt like a lie or excuse and suddenly was resolved by the end of the business day when I dropped the friendly and forgiving demeanor. My credit score went down due to having two active car loans and my reimbursement from my previous lender for the difference in the current payoff and payoff check will not include THREE WHOLE MONTHS of accrued interest. I had to jump through hoops not to be fined by the state for not insuring a car I didn't have and I had to call and hold their hands through every step of this trade in. Very unprofessional, incompetent, and dishonest group of folks, so if you buy from them be prepared to do everything yourself until all your ducks are in a row...

Name of Sales Rep: James (Jamie) Date agreement signed for…read morepurchase of car: 5/23/24. Date car delivered to my residence: 5/29/24. Vehicle: 2008 Lexus LS 460 L 4dr Sedan Prior to purchasing the vehicle the car fax was provided to me and I asked validating questions about vehicle directly to Jamie. Upon receiving the car it was immediately noted by me that vehicle displayed the following issues: all 4 vehicle rims were not what were advertised on Car Guru's listing and not what was agreed upon. Rear tires were bald and had zero tread on them on. Vehicle was leaking oil on my driveway. I called Jamie the next business day to state concerns and was directed by him to take vehicle to a repair shop to have it completely inspected. Repair shop provided list of all safety issues that would need to be addressed asap: Horn not working, torn windshield wipers, front sway bar bushings needed, front/rear air shocks needed, 4 tires needed (rear bald - front has balding on edges), transmission slipping, front rear facing ball joints torn, oil filter housing cracked causing oil leak, engine timing cover leaking oil. Needs new tires and alignment. After sharing these issues with Jamie his response was that any labor needed on the vehicle was my responsibility and that "Midas could not be trusted and their business model is to scare and overcharge". He suggested I shop around for the repairs. The issues must all be addressed in order for vehicle to pass PA state inspection - which I informed Jamie would be needed upon my receiving the car. Jamie knowingly sent me an UNSAFE vehicle and NEVER disclosed any of these SAFETY issues. I did not agree to purchase a vehicle in this condition. As of 6/11/24 the vehicle is completely inoperable and has been issued a preliminary diagnosis of a failed fuel pressure sensor. I am making monthly payments ($346/mo.) and the car is not safe and not operable.

Hands down best car buying experience! Great selection. It's…read morea little different with them not having all the vehicles on the lot, but still a great experience nevertheless

Defective Van; Refused to Honor Warranty…read more I purchased a 2015 Dodge ProMaster from Wholesale Inc for ~$31,116.76 on March 30, 2019. I was given a 30 day warranty on the van. The van was defective. While traveling for 60 minutes on the interstate, the van lost power and had a max of 30mph. Multiple check engine lights appeared on the dashboard. On April 22, 2019 at 10:06am, I texted Breanne Carver of Wholesale Inc that the van was defective. Her response was to make a claim on the Wholesale INC 30 day warranty, but they do not fix anything on site. She advised me to take the van into the Dodge Dealership to start the warranty process. I did. The van has been in the shop since April 22 (103 days and counting). On June 18 at 3:37pm, I texted Breanne Carver to make a claim on the warranty. She did not respond. On June 18 at 4:31pm, I texted Jamie Sniderhan to make a claim on the warranty. He denied my claim. I reminded him that I started the claim with Wholesale Inc within the 30 day warranty. He has not responded. I want them to honor their warranty and correct the damages that they have inflicted. I want to be made whole as if we never did business together; specifically, remove 5 hard inquiries from my Equifax credit score. Buyback the van from me, paying off the loan to the bank that financed it. Reimburse me the interest and payments made on the van.