Great service, great price, AMAZING trade in offer…read more There was no hours of haggling price. The service is great. I would recommend CARMAX for purchasing and selling vehicles, especially this location.

When you are on site, the staff are friendly and helpful. The wait times are terrible sadly in all…read moredepartments. The information that is quoted is never correct. Waiting 2 hours for an oil change is too long. Additionally. Getting an appointment over the phone for maintenance services is impossible. The phones ring and nobody picks them up. 3 stars because the wait times need to improve in the showroom, finance and the service department.

This is the second vehicle that I purchased from Carl Black Chevrolet…read more I enjoyed dealing with Tristan Moreno. I told him my budget he worked with me I advice anyway was looking to purchase a vehicle go with Carl Black Chevrolet s for Tristan Moreno

Came in with a check engine light on - Over a year later - Over $20k gone - Still have the same…read morecheck engine light on...

Wonderful service and very competitive pricing of repairs and accessories. Best dealership in…read moreMiddle Tennessee

I wouldn't send my worst enemy to this store. They literally don't want to sell cars. I bought a…read morecpo 2015 Durango from them years ago when Matt Horn was the GM. I've had it serviced at the store numerous times. I consider David Beasley, the service manager, a friend. (He owns 34 pairs of Jordan's). I tried everything to buy a new (to me) vehicle from them while I was getting my oil changed a few weeks ago. They acted like they thought I was joking. I went and bought another car from another dealership and then came back to try to sell them the Durango that I bought from them. I took it to them on Friday February 20th to see if they'd purchase it. After all, I get emails and mailers from them all the time saying they want to buy my Durango. Well, the used car manager took a look at it and then proceeds to have the salesman tell me it's not something they'd be interested in purchasing. Fast forward to today. Carvana just picked up my Durango and brought a check with them. Easiest experience ever!

We visited this used car dealership to look at a car we saw listed on cars.com. My son is turning…read more16 soon and he really liked the listing. This dealership has lots of good reviews, so we decided to go check it out. As soon as we entered we noticed they had a good inventory of good looking vehicles. We were immediately greeted and were looking at and test driving the car within 10 minutes. We were never pressured and the service was top notch. We did purchase the vehicle and the whole transaction was smooth and fast! My husband felt like they were trustworthy and my son is excited about his first car!

Great experience at Vehicles Nashville. Very smooth process purchasing a used vehicle. Robert and…read moreRaleigh were very transparent and worked to get me a good deal.

UPDATE: So I wrecked my Beamer. :( However, I went back to see my buddies at CarSmart and…read morethis time, they hooked me up with an even nicer car - again, after I told them EXACTLY what I wanted- I am now driving a 2008 Mercedes C230, 6 speed, black, BADASS, and just under $400 a month with a full extended warranty until 100K miles. Thanks again, CarSmart! (Hopefully I won't crash "Miss Daisy").

I purchased a Volvo XC60 from CarSmart.Net after being assured the vehicle had "no issues." That…read moreturned out to be completely untrue. Shortly after delivery, I discovered the steering wheel controls didn't work, multiple dashboard warnings appeared, the AC and heated seat didn't work, the car still shook while driving, and the "repaired" windshield crack was still visible. I paid for an independent inspection, which confirmed repairs were needed. I was told a faulty module could cause many of the electrical issues and advised to wait until it was replaced before reporting additional problems. It fixed nothing. Later, salesman Shawn Bowers blamed me for not reporting issues sooner, despite me following the guidance I was given. Since purchasing the vehicle, I've spent an additional $3,768.41 out of pocket, even after partial reimbursement from the dealership. Most recently, I had to replace the battery because the car is now stalling and revving at idle. Communication has been terrible. Shawn was extremely difficult to reach and constantly had excuses. He promised to call me back about helping with repairs and never did. This experience has caused my family major stress and financial burden. Based on my experience, I would strongly caution anyone against buying from CarSmart.Net.

My husband was looking into buying a truck. He normally does it craigslist style but we were having…read morea hard time finding anything good. We saw a truck that they had online that we really liked so we came by and met with Tod and he was super helpful! We ended up purchasing that truck for a great price and we're so happy with the service that we had a friend buy his new car there and went to get my new car from them as well. Do keep in mind when you shop with them they're cars do not stay on the lot for long! If you like it I definitely recommend getting it that day because it will mostly likely be gone by tomorrow. Wonderful staff and a great selection of cars, we will definitely be recommending them to anybody who is car shop. P.S. They do offer tax exception for active duty military members (I'm not sure if that's a state thing or if only certain dealerships offer it)

I recently attempted to purchase a truck from out of state through C.R. at University Motors in…read moreNashville, TN. After confirming the price--including TTL and a $699 dealer doc fee--I provided my state's DMV contact information to help facilitate the out-of-state process. I was told C.R. needed to check with their title office, and that I'd receive answers ASAP early in the week. Instead, I received vague updates and was left waiting with no follow-up. It wasn't until Thursday morning, when I reached out myself, that I was finally informed the truck had been sold to a relative of the owner. Up until that point, I had no idea the deal had even fallen through. CR mentioned they don't take deposits and operate in good faith as a small-town dealership that values transparent deals. I accepted that at face value, trusted we were working toward a sale, and let them know I was fully approved by my lender and ready to move forward the moment title confirmation came through. I understand that "business is business," but the lack of communication, transparency, and basic professionalism made this a very disappointing experience. I cannot recommend doing business with a dealership that doesn't back up its word or respect a customer's time and trust.

I didn't have an appointment, I just walked in on a Saturday morning and Mr. Marshall and his wife…read morewere very kind and they said that they will start working on it for me immediately. I was pleasantly surprised with the efficiency and reasonable prices. Thank you again Mr. Marshall, and of course I will be back.

The shop was able to get me in same day to replace stuck thermostat. Mechanic clearly explained…read morethe options to reduce cost and did not hesitate to listen to my suggestions. They were able to finish ahead of schedule and get me on my way. They offer military discount which I appreciate!

This shop is awesome, they are fast and reliable, they took great care of me and my suvread more

I brought my vehicle in and the AC wasn't working. They charged me $1600 for the hose. And then 3…read moreweeks later the condenser needs replaced. Obviously there was a small Crack in the condenser that turned into a leak. They wanted another $1000 for condenser repair. This place doesn't care about you. Period.

Had a really easy and pleasant experience buying a used 2016 4Runner from Car Hunters. They allowed…read moreme to take the car to a mechanic for a pre-purchase inspection, which checked out fairly clean (light wear and tear maintenance was needed) and were able to offer me a great deal for the vehicle due to these maintenance needs. I was in and out in under an hour to purchase the car, and it's now held up driving across the country in a full range of terrain and temperatures. Thank you Cory + Car Hunters!

Name of Sales Rep: James (Jamie) Date agreement signed for…read morepurchase of car: 5/23/24. Date car delivered to my residence: 5/29/24. Vehicle: 2008 Lexus LS 460 L 4dr Sedan Prior to purchasing the vehicle the car fax was provided to me and I asked validating questions about vehicle directly to Jamie. Upon receiving the car it was immediately noted by me that vehicle displayed the following issues: all 4 vehicle rims were not what were advertised on Car Guru's listing and not what was agreed upon. Rear tires were bald and had zero tread on them on. Vehicle was leaking oil on my driveway. I called Jamie the next business day to state concerns and was directed by him to take vehicle to a repair shop to have it completely inspected. Repair shop provided list of all safety issues that would need to be addressed asap: Horn not working, torn windshield wipers, front sway bar bushings needed, front/rear air shocks needed, 4 tires needed (rear bald - front has balding on edges), transmission slipping, front rear facing ball joints torn, oil filter housing cracked causing oil leak, engine timing cover leaking oil. Needs new tires and alignment. After sharing these issues with Jamie his response was that any labor needed on the vehicle was my responsibility and that "Midas could not be trusted and their business model is to scare and overcharge". He suggested I shop around for the repairs. The issues must all be addressed in order for vehicle to pass PA state inspection - which I informed Jamie would be needed upon my receiving the car. Jamie knowingly sent me an UNSAFE vehicle and NEVER disclosed any of these SAFETY issues. I did not agree to purchase a vehicle in this condition. As of 6/11/24 the vehicle is completely inoperable and has been issued a preliminary diagnosis of a failed fuel pressure sensor. I am making monthly payments ($346/mo.) and the car is not safe and not operable.

This place was the best! Specifically Matt Jenkins helping us find the car we wanted, spending all…read morehis time letting us test drive the same 3 cars endlessly, helping us make our decision in which one fit our family best, the list goes on. We have bought many cars and this is by far the best experience we have ever had. Call this place and ask for Matt Jenkins. You will not be disappointed.

Hands down best car buying experience! Great selection. It's…read morea little different with them not having all the vehicles on the lot, but still a great experience nevertheless