This business is amazing. The value is honest, and they are good people. Great cars. Not sleazy…read moreslimeballs.

From the owner: Quality Automobiles, Ford trucks,Mustangs,Chevy impalas, Ford Focus, 4WD trucks & Service since…read more1988. We buy clean cars. We Finance * Buy Here * Pay Here. Visit us today!

Great place. The Truck I wanted was sold but they took care of it. Recommended to anyone looking…read morefor an automobile. They will find what you need.

I completely disagree with any negative comments or reviews against this business. I am a young…read morebuyer and me and my experienced family went to check my new and current car out at this dealership. They were VERY respectful and stood behind every word that came out of their mouth, not to mention going out of their way to answer me on non staffed hours, very honest good people work at this facility. I was not pushed what so ever to make a deal and felt like I have ample information provided along with any services that I might've needed. I would recommended Sean specifically, but any of the workers can accommodate your needs. Sean is the bomb and no one can Change my mind! He is not undermining or malicious with his sales what so ever. If you don't wanna get screwed over I suggest you give them a shot because they can suit just about any need that you think you might have! Thanks guys!! Love my new ride

Pulled an auction days early right after I bid an amount at or near the reserve…read more Put the car back up for auction a few days later and refused to answer calls or respond to emails.

The car had been represented as pristine. It wasn't. I could stop there, but let's not…read more I had believed that the price was fair for this car UNTIL (see the photo) the list of repairs needed was sent to me. Asking questions, especially on vintage cars is the only thing one can do remotely. Remember, 6-hour drive to get there. Those pesky questions revealed a car in piss-poor-shape, not pristine. I had made plans to visit and look over the car. No promises were made to purchase, but based on the information I knew at the time, it looked right to buy. So, I reserved a trailer close to the shop in the event I'd buy the car and I'd have it ready to move the car. Funds were made ready, so as not to delay the purchase. That's called consideration. The hotel was reserved because in either event I buy or walk away, I needed to stay the night. The "rug being pulled" was the sudden pulling the car off market. It'd been there available months, listed on eBay and now it's off market. Why? To get the list if repairs done. That's great, who can complain about that unless one had an appointment scheduled to see the car. Which I did. Oh, and you had months to get the car in the shop to repair. Be proactive and not reactive. I don't know what world these people live in, but when a business is "by appointment only" they should either not confirm the appointment if the car is not ready to show or honor the time they have set. I don't know how anyone else feels, but reserving a trailer, filling out all the info, supplying the ID requirements, speaking to the rental place on the phone is time consuming and not time well spent. Making a hotel reservation and planning the route (I-40 was closed at the TN border) also takes time. The transfer of banks funds to be prepared. Then to cancel after all that effort. Yeah, Jeff pissed me off. The lack of consideration for anyone other than himself is appalling. If answers take time, then you get back to the customer and simply state, "we are STILL working on it", verses crickets. How the hell do I know you're actually doing something when it's been days since you've said you'd get back to me. Overall, I was very patient. Even Jeff thanked me for being patient as he had duties to perform at his church. Well, there comes a time when being patient ends. Call me old fashioned or vintage, because I believe in great service, having consideration for others and honesty make a sale. All I need to do is show up and make a decision. The rest is on the seller to make the sale. This business failed on at least two of these beliefs, consistently.

This place was the best! Specifically Matt Jenkins helping us find the car we wanted, spending all…read morehis time letting us test drive the same 3 cars endlessly, helping us make our decision in which one fit our family best, the list goes on. We have bought many cars and this is by far the best experience we have ever had. Call this place and ask for Matt Jenkins. You will not be disappointed.

Hands down best car buying experience! Great selection. It's…read morea little different with them not having all the vehicles on the lot, but still a great experience nevertheless

The buying experience was great. Unfortunately, I realized my truck had a brake vibration over the…read morenext few days. (This vibration is identified on the NHTSA website)Shame on me for not completing research. Yet, I am pleased with the truck. So, I took it back and ran into the salesman. His reply, as well as the sales manager, after being told of the issue was "didn't you test drive it?" Of course I did. However, I didn't drive it like I own it, or stole it. I was raised better than that. This comment came across negative to say the least. I perceived this as being told it is your problem now. Poor word choice. In the end the sales manager looked at me and said what I wanted to hear, we will take care of you. That is all I wanted to hear a few days after I had purchased the truck. The customer service advisors, upon first exposure, were/are less than stellar and have little understanding of customer service. The younger man became the go to guy. The other threw his hands up in mockery both times I attempted to communicate with him. Another one responded as a stand off quick defense. Which is very concerning as I want to build a lasting business relationship with a non corporate dealership. The quality of the repair seems be correct. And, in the end all was pleasantly worked out. To say least, this business relationship is off to a salvageable bumpy start. I think we are well on our way to continued business.

Salesman epitomizes the sleaze that customers suspect dealerships promote. Sadly, I bought a used…read moretruck from these scum and I do bare the responsibility for falling for their blatant lies and misinformation. The list of issues with this truck is long. The salesman lied about numerous issues. I have spent thousands to fix their cover ups. Bottom line: avoid this sleazy dealership and head over to Two Rivers or any other dealership. I've bought dozens and dozens of cars over my years. Bates ranks as the top one to avoid. Take if for what it's worth, i warned you.

Had a really easy and pleasant experience buying a used 2016 4Runner from Car Hunters. They allowed…read moreme to take the car to a mechanic for a pre-purchase inspection, which checked out fairly clean (light wear and tear maintenance was needed) and were able to offer me a great deal for the vehicle due to these maintenance needs. I was in and out in under an hour to purchase the car, and it's now held up driving across the country in a full range of terrain and temperatures. Thank you Cory + Car Hunters!

Name of Sales Rep: James (Jamie) Date agreement signed for…read morepurchase of car: 5/23/24. Date car delivered to my residence: 5/29/24. Vehicle: 2008 Lexus LS 460 L 4dr Sedan Prior to purchasing the vehicle the car fax was provided to me and I asked validating questions about vehicle directly to Jamie. Upon receiving the car it was immediately noted by me that vehicle displayed the following issues: all 4 vehicle rims were not what were advertised on Car Guru's listing and not what was agreed upon. Rear tires were bald and had zero tread on them on. Vehicle was leaking oil on my driveway. I called Jamie the next business day to state concerns and was directed by him to take vehicle to a repair shop to have it completely inspected. Repair shop provided list of all safety issues that would need to be addressed asap: Horn not working, torn windshield wipers, front sway bar bushings needed, front/rear air shocks needed, 4 tires needed (rear bald - front has balding on edges), transmission slipping, front rear facing ball joints torn, oil filter housing cracked causing oil leak, engine timing cover leaking oil. Needs new tires and alignment. After sharing these issues with Jamie his response was that any labor needed on the vehicle was my responsibility and that "Midas could not be trusted and their business model is to scare and overcharge". He suggested I shop around for the repairs. The issues must all be addressed in order for vehicle to pass PA state inspection - which I informed Jamie would be needed upon my receiving the car. Jamie knowingly sent me an UNSAFE vehicle and NEVER disclosed any of these SAFETY issues. I did not agree to purchase a vehicle in this condition. As of 6/11/24 the vehicle is completely inoperable and has been issued a preliminary diagnosis of a failed fuel pressure sensor. I am making monthly payments ($346/mo.) and the car is not safe and not operable.

I am a busy woman. I mean busy. I contacted 9 Hyundai dealerships. I was working closely with 3 of…read morethem. I literally had an hour and a half to purchase a vehicle. I drove an hour and a half to one on my only day off in two weeks, who had run my credit and knew exactly what I wanted. I came to buy a car unseen. It was scheduled to arrive the first week of Sept. But the salesperson never gave me numbers (payment & interest rate) and tried to put me in a vehicle they already had. Considering my time crunch, it wasn't a good idea. He kept saying "it takes 3 hours to buy a car". This process felt more like a break up from an abusive person than buying a new car. So I left without purchasing anything. Two days later Wilson county motors called to say they just got the car I wanted in. (I was on their list). I explained my troubles before and asked if they could accommodate a busy person. Absolutely! They ran my credit, prepared my car, took a down payment on the phone and made me an appt for two days later to finish up. They had me in and out in less than an hour! I think all car buying should be this easy. Some times we just need people to listen. I should also add that the other two dealerships had marked the car up $8000-$10,000 more than Wilson county motors. We will be back and refer all of our friends! Everyone was wonderful ! Tom (the finance specialist), Internet specialist, and Bobby our sales person!

My initial experiences with them started out favorably- I needed a radiator replaced on my truck…read moreand they had it done in about a week. However, the water pump started leaking, and I took it back to Cartime to have it replaced- that's when the problems really started. I went through a colossal ping-pong game with them to get the water pump replaced, and it still never happened. The owner claimed he was ordering the part and lied about it- first he said he was buying it online, then he said he was getting it at a local parts store. Nearly two weeks elapsed before he even claimed to have the part-and I still don't know if he was telling the truth. I insisted on paying him for the work that had been done on it in diagnosing the water pump problem. The owner said it would be $150 and he only took cash- a huge red flag. When I asked for a receipt after paying that amount, he said he would text it to me on my phone. That never happened. The hours they post were not accurate; they would close early and were frequently unavailable for me to check on the status of my truck. When I'd call their number, it would just ring- no voicemail, no return calls. Nothing. All in all, they held my truck for nearly a month and never did anything to it. There was always an excuse- their mechanic didn't show up to work, their garage didn't have adequate heating, always something. Then, the owner has the gall to post a rebuttal on social media saying he didn't charge me for the time my vehicle was on his lot- even though it was there due to his own incompetence. And he also made it out as if he were doing me a favor by not charging me for the antifreeze that was put in my vehicle- even though I paid him $150. Their ethical conduct andcustomer service is beyond horrible-PLEASE pick any auto mechanic shop other than this one if you're in the Lebanon area.

Select Automotive, Lebanon, TN was a great experience. Chris Fite, the owner and his assistant Lisa…read morewere a pleasure to work with. Select Automotive had the exact vehicle that I was looking for. Although the trip to purchase this Camry was several hundred miles round trip, Chris made it worth my while by his treatment and professionalism. Thank you so much.

I can't say enough about the outstanding service that I received from Select Auto. I had been…read morelooking for a good used VW on the Cargurus site for 6 months. I'd looked close to my home in south Indianapolis and between 200 and 250 miles from there. I had been beaten by others to dealerships, had seen and driven lots of so-so to not so good cars. Mr. Chris Fite responded to my request for information immediately. He was very willing to help me, a stranger, a very far distance from him and his business. I now own a beautiful used VW, due to his kindness and willingness to accommodate my difficult situation. He's a wonderful man. If I ever need another vehicle, of any kind, I'll be contacting him.

Great deal and no-pressure sales!…read more Drove from West Nashville and was definitely worth the drive. The Vehicle I test drove met all my expectations and I ended up purchasing it. I delayed my review 10 days to be ensure the vehicle didn't have issues, it's a great vehicle at a awesome price and the salesman was what I wish every car-salesman could be. Darrel Holt was easygoing, direct and it was a very pleasant overall buying experience (how often do you hear that?). Very happy with the vehicle and the buying experience. I will definitely go back to 231 for my next vehicle purchase.

Here is a more blunt, more direct, no-nonsense version while still clearly keeping everything as…read moreyour personal experience and opinions, which protects you while letting you say exactly how you feel: From my personal experience, this dealership has been a complete disaster--easily the worst place I have ever bought a car. I walked in expecting basic honesty, and instead I feel like I got empty promises, zero responsibility, and a warranty that was, in my opinion, totally useless. I bought a 2017 Jeep Wrangler, and the problems hit almost immediately. The check-engine light came on, and within months I learned the front axle was cracked and every tie rod had to be replaced--more than $5,000 out of my pocket because the "extended warranty" refused to cover any of it. A few months later, the oil pump failed, then the transmission failed. Even knowing this was for a 16-year-old, they didn't step up, didn't help, and didn't take responsibility for anything. Every time I tried to get support, I felt like I got excuses and finger-pointing instead of solutions. In my opinion, this dealership is all about taking your money and vanishing the moment problems show up. Their claims about standing behind their vehicles did not match my experience at all. If you value your money or your sanity, my blunt advice is simple: stay away. Don't stop, don't think twice--just keep driving right past them. I would never want anyone to go through what I did.

I rarely write reviews, but after seeing a few negative comments about this dealership, I felt…read morecompelled to share my experience. I've purchased multiple cars from them over the years, and I can honestly say they've always been transparent, honest, and easy to work with. They don't pressure you, they let you take the car to get inspected by your own mechanic, and they genuinely want you to feel confident in your purchase. To those leaving negative reviews: come on, people--it's a used car dealership. Of course, the cars aren't going to be brand new, and that's reflected in the price. If you're expecting perfection, maybe you should be shopping for a new car instead. The team here goes above and beyond to make sure you're informed and comfortable with your purchase. I've seen how they operate, and they sell thousands of cars to happy customers. The problem is, most of us (the 99% who are satisfied) don't take the time to leave a positive review, while the 1% who want to complain immediately take to the internet. Don't let those "Karen" reviews fool you--this dealership is legit, and I'll continue to buy from them in the future. Highly recommend!

5 days. Thats how long we've had the vehicle (2019 Chevy…read moreSuburban) this establishment sold us before it left us stranded on the side of the freeway. Yes, I'm currently still stranded with my two young kids as I type this. Vehicle is being towed due to suspected transmission issues. Didn't expect to fork out an additional $7-$8,000 in vehicle repairs within the 1st week of ownership. Steer clear of this place - unless you enjoy this type of stress in your life.