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    K Mason

    5.0 (1 review)
    Open Open 24 hours

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    Response quality

    Excellent

    Services - K Mason

    Junk vehicle removal

    Winch-out service

    Vehicle towing

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    10 months ago

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    Need A Lift Auto

    Need A Lift Auto

    (2 reviews)

    If u get a tow from here (tow truck driver was very nice btw) DO NOT get ur car serviced here…read more Communication was terrible. My tire rod broke so I called a tow. They suggested I get it towed to their shop which I agreed too. They told me they will look at it, and give me a price before doing anything. It took two days for me to get a price or an update about my car even after asking multiple times. I asked multiple times for a price BEFORE working on my car they literally said they did the work anyway I have text messages showing me asking for them to not do anything work until I get a price which then the lady on the phone said "we already fixed it and THEN gave me a price ... which then they held my keys hostage because I was $5 short on payment, Because they wanted to upcharge me for using a card. I was yelled at by two different people. I stood outside their business for 30 minutes while they ignored me like children. The lady on the phone hung up on me multiple times. The guy at the shop told me "fuck u" I left literally shaking. I will never call this number again and I'll advise others not to do so or u might get ur car held hostage like I did. Like I said communication was trash, customer service was terrible. As far as getting ur vehicle serviced. But the tow truck man was nice

    I had a flat that came off the rim, and the tire shop that does my work gave me Need-A-Lift's…read morenumber for the tow. Not only were they there within 10 minutes of my call, Mike was cool and reassuring that I didn't completely destroy the tire while trying to get it to an air pump, and Vanessa got me the receipt in short order. Absolutely give them a shout for your towing needs

    K Mason - towing - Updated May 2026

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