I brought my Honda Accord to Britland for services related to damage from debris due to a Jeep…read moreLiberty striking a power pole and mailbox in front of my house and damaging my parked car. Britland listed what needed to be done on the estimate, and then failed to complete it. It was also listed on the final bill. State Farm has already paid for the incomplete work. When I went to pick up the vehicle and saw the repairs, I immediately asked why its not done. They then brought the estimator out for me to speak to for the first time. I thought the estimator was someone else in the front office at first, since they were the only people I had spoken to at the shop, prior to picking up the vehicle. The Estimator, Randal Aguilar, refused to let me speak, and kept insisting not to interrupt him when I tried to explain that the information he was reading is not true/correct or relevant because it didn't mention the Honda. He then became combative, hostile, and threatening. He threatened to not discuss the work, and was trying to convince me that I was in a collision. His demeanor was extremely malevolent and I felt like he wanted to attack me. I think I would have remembered If I was in a collision though. He did not believe me until I showed him the photographic evidence and police report, which Britland Autobody already had from when I dropped off the vehicle. The front desk even understood that my car was stationary, but the estimator couldn't understand the plain English in the information that the Front Desk had provided. They even admitted they don't understand why Randal thinks I was in a collision, when their info says otherwise. I showed him the estimate that he was reading stated the description was regarding a Jeep Liberty, with no mention of a Honda Accord. I asked, "So where is the description for the Honda Accord, then, since you say it was in a collision? Why does it say the Jeep was in a collision?" It was like watching a light bulb flicker on and off in his head, before finally getting constant. I could see the confusion in his eyes, but instead of addressing the situation, he insisted its my responsibility and acted aggressively defensive. When he was finally able to understand that he read the report incorrectly, he attempted to apologize insincerely as if it was my fault that he had the wrong information. He accused me of not providing evidence to anyone, which is untrue. He would no longer help me whatsoever. Randal refused to admit responsibility and insisted it was up to me if I wanted him to fix the issue by calling State Farm, who already 100% approved the repairs. The Estimator wanted me to believe that he had spoken to State Farm and that he was unable to complete the repairs because they told him he couldn't. He said that my car had struck a pole on the side, and not the rear. He refused to allow me to leave the vehicle on their property in order to satisfy the request of finishing the work, essentially forcing me to take it to prevent cost from being towed. Basically, the Estimator refused to do his job. When I asked for him to get the correct information, he tried to tell me that he already spoke to State Farm representative, and that the repairs were denied "because of the side of the car that I struck the pole with." He even tried to say that State Farm thought I was in the collision, so I know for fact that he did not speak with them. Even after explaining everything to him, and informing him with updated information, he is sticking to the story of how my car was in a collision, thus State Farm said they don't want me to bring the car back to this shop. summary: The shop refused to accommodate me any further after work was not completed satisfactorily. Britland will only let me speak to the estimator, Randal Aguilar, even after I complained about his scary behavior. Randal knows that he made a mistake and wants to cover his responsibility by acting like its completely done and can not be repaired further, unless directed by the insurance company to continue. He already billed the insurance company for the work that wasn't done, and the insurance company has already stated many times that the damage is to be covered, as long as it doesn't surpass the vehicle value/cost ratio, which it has not. Do not bring your car here unless you want to be threatened and made to feel uncomfortable for wanting adequate work.

My car was flooded and the insurance was willing to total the car, but I wanted to salvage the car…read more Britland's representative (Greg) understood my concern and worked diligently to save the car. The car was immaculate when I got it back and due to the insurance claim, the work is guaranteed for a long as I own the car. I was extremely happy with the work and especially the customer service and communication from Greg.

I couldn't be more pleased with this company. Marcus took extraordinary care of my car and you can…read morenever tell it had been touched. He also fixed an issue I had with the trunk latch that I assumed would never work. He spent 2 hours on my car, it was a toughie, but it was worth every cent. He was extremely diligent and I would highly recommend Dent Mechanix to anyone, would give 10 stars if I could! Wayne D.

Doug of Dent Mechanix NJ is amazing! I had a small ding on my 2023 Lucid which annoyed the heck out…read moreof me. He provided an estimate and took the car when it was convenient for me. Took less than a day and the final cost was below the estimate. I cannot tell where the ding was. I highly recommend Doug for PDR needs! He does magic!

Giffords quality continues. My 2018 Ford Explorer hood had bubbling in the paint starting to happen…read moreso sent it off to Giffords to be repaired and repainted and they did a great job with a fair price. My family and I have used Giffords for years and always happy with their work.

We brought in our 2000 Porsche 911 for dent, ding and scratch repair and paint for the passenger…read moreside. The price was reasonable and the the job quality was first rate. The car looks great.

Had my car hit by a deer with damage to the fender, door, and especially the quarter panel. I'm the…read moretype who really enjoys detailing my car, and I typically keep it in immaculate condition. Frankly, I'm probably so picky that I would hate to have me as a customer. I had a local paintless dent repair guy recommend Foreign Specialities, swearing they are the best body shop in NJ. He also advised me not to be thrown off by the name as they work on all makes of cars (including domestics). In the end, I couldn't be more impressed with the work Foreign Specialities did! Despite being a difficult repair that required (as I understood it) cutting and welding a new quarter panel (since it's part of the unibody), removing the rear window, replacing the door, and doing paintless dent repair on the fender, the repair is absolutely flawless. Even knowing where everything was repaired, I can't see a single imperfection, and the paint color and blending is impeccable. It's truly like it never happened. I'd say it's more of a restoration than a repair. Doug was also a pleasure to deal with and took the time to answer all my questions. Can't recommend this shop enough!

Foreign Specialties has been doing the body work on our cars for the past 15 years. Simply put,…read morethey are the best shop around. Equally important are the people. Larry, Doug and their staff are extremely knowledgeable and great to work with! They are the only people who will do body work on my show cars. Your wasting you time and money going anywhere else.

If i can give Showcase Auto Body Shop a 10 out of 10, I would. This place is made up of a team of…read moreamazing people. Everyone greets you with a smile. Thats great customer service that you feel so at ease. And they charge their customers with a good honest price. I am so impressed because being a victim of being over charged because I am female with little knowledge of cars, when i saw my bill, it was far cheaper than the estimate they gave me, that is honesty. And awesome work they did on my car, almost back to its old self . If anyone needs an auto body service, i will look no further. This is the best in Hillsborough. Thank you Stan and the rest of your crew !

It's very rare these days to find an honest body shop. All other places were trying to make it seem…read morelike I needed a new drivers door and there were no other options. At showcase they gave me multiple options and were actually able to manipulate the dent in my door so it sat flush. This shop is extremely trustworthy and I highly recommended them.

Professional. Quality work. No hassles. They have an agreement with Enterprise to dropp off your…read morerental at the body shop.

I have used this body shop twice. They are absolutely the Best! Very friendly, they keep you…read moreinformed & it feels like family! Both times I picked up my vehicles and you could never figure out where the damage was if you didn't know otherwise. I highly recommend this business!!

Gary and crew at Ideal Auto Body have worked on multiple vehicles of ours over the years. From…read moreminor scratches, trunk struts and latches to replacing the door panel on my Infiniti that had been broken into, Ideal did a great job and always goes the extra mile. This past week Ideal performed some minor work on my Infiniti but when I went to pick it up, I discovered the car was cleaned and the headlight glass had been buffed clear. Wow! They've been very good to my wife and I.

I just picked up my car today from Britland in Green Brook and I cannot begin to describe how…read moreamazing the vehicle looked. Not only did they fix the damage on the car, but they also went above and beyond to address some tire rim scratches not in original plan. Also the price was very reasonable, less expensive than two other body shops I got quotes from. I would highly recommend this body shop, well organized and great work.

Start to finish, their communication was wonderful. They finished our truck earlier than quoted,…read moreand it looks amazing! Worked with Louis and Stephanie.

Danny and team did a great job repairing my Jeep Grand Cherokee fender bender back to looking like…read morenew! The price was very reasonable and the quality was perfect. The process to get the quote was fast and easy, and the work was also finished in the time promised. I'd gladly work with them again and I recommend you to also.

I had some rust repaired on my truck and some other panels repainted because they looked worn as…read moreit's a 14 year old truck. I dealt with Danny and he was a straight up guy. Honest and have me a great deal for what I had to get done. The truck looks brand new and quality of work was superb. I highly recommend this shop