1. CollisionWorks

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Sayreville, NJ

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CollisionWorks

5.0 (4 reviews)
Open • 9:00 am - 5:00 pm

Services - CollisionWorks

Auto exhaust customization

Auto interior customization

Auto upholstery customization

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Payless Car Sales of south amboy - Blue Mazda CX-5

Payless Car Sales of south amboy

(52 reviews)

Do I recommend this place? Can't say I do. Here's what I witnessed there yesterday while trying to…read moreget some customer service issues addressed. An elderly woman is there with her son. A saleswoman is getting pushy with the woman. Woman wants time to think, saleswoman pulls out all the aggressive techniques, pushing her to sign immediately. Another couple was also waiting around for a customer service issue. (If you have a customer service issue you spend a lot of time waiting. Because that's not where they make money. So they just let you sit around all day waiting.) The husband expresses some support, telling the salesperson to back off and let the woman think if she wants. Immediately, another man, apparently a Payless employee, jumps up and starts lambasting both men to stop harassing the saleswoman! (It was pretty clear that the only person harassing was the saleswoman! Until this guy jumped up anyway.) The son and husband both affirm their position, and this Payless employee gets into the husband's face, asking if he wants to take it outside and settle the matter there! I couldn't believe what I was seeing. Neither could the saleswoman, fwiw. She was astonished too. Apparently this was outside the aggressive sales playbook. Anyway, the husband managed to diffuse the situation and the aggressive employee went outside himself. My customer service issue was not satisfactorily resolved. Neither was the other couples. So, all I can say is, be careful going here. You'll get pushed into something you regret and then neglected when it doesn't work.

I came to this dealership to check out a 2018 Mazda CX-5 in blue after booking an appointment. I…read morearrived and was greeted about 10 minutes later by the salesperson, Dylan Cabral. He seemed polite, which I took as a good sign--turns out, I was wrong. The vehicle was listed at $10,633. During the test drive, the car started smoking. The salesperson claimed it was because the head gasket had been replaced and there was leftover oil residue, which honestly made me laugh. A good mechanic would've cleaned up properly after finishing that kind of work. Then we sat down to go over the numbers. Somehow, the $10,633 car turned into over $17,000. One of the biggest fees? A "destination/delivery fee." When I asked why, I was told it was because "the car had to be delivered to the dealership." So, I'm paying a hefty fee for... gas? This is a hefty fee that typically only applies to new cars--maybe I missed something and this was secretly a new car? Because the amount of scratches and interior wear said otherwise. On top of that, they added a "package" costing over $6,000 on a car barely worth ten. Let's go over this scam of a package: 30-Day Buyback: A week or two should already be standard, especially when the car starts smoking on the test drive. Powertrain Warranty: Reasonable, but considering the dishonesty I'd already seen, I wouldn't trust their mechanic to touch anything. Nitro Tires + Warranty: Completely unnecessary. 1 Year of Free Oil Changes: My own mechanic offers that for $29 with premium oil. Door Edge Guards + VIN Etching: You can buy these online for cheap. Ceramic Coating: Laughable, given how rough the car looked. $99/hr Maintenance & Labor: Not a deal--most shops already charge that, and I get free diagnostics locally. Even after all this nonsense, the best they could "do" was $12,000--and that still didn't include taxes or documentation fees. For a car that smoked, had visible damage, and no inspection? Unreal. Instead of doing the right thing, they tried to sell me the car anyway, lied about fees, and played games with my credit card as a pressure tactic. Nice try, Dylan Cabral, but those tactics don't work on me. You saw I had a baby with me and that I was on a budget, and still tried to take advantage. That's just low. If you had been honest from the start, skipped the bogus fees, and taken accountability for the car's condition, maybe I would've made a purchase. But instead, you wasted my time and insulted my intelligence. The way this dealership operates is dishonest, manipulative, and completely unprofessional. Edit: Also, we had to freaking see the car smoking to know you guys had repaired the head gasket? That's a serious repair, not something you shouldn't mention when trying to sell an overpriced piece of junk. That's instantly $1,500 off due to perceived risk. My advice, don't do business with these people, you'll regret it.

Ray Catena Auto Group - Range Rover Plug In Hybrid Luxury Electric Vehicle

Ray Catena Auto Group

(87 reviews)

Tom Cola went above and beyond to get me the best deal on my CLE convertible. I was shopping for…read moremonths. Ricky Kwan was also instrumental. I would recommend Tom to anyone looking to purchase a Mercedes new or certified pre owned. He is genuine and I knew I could trust him. He went above and beyond to get me the best deal and give me the best honest advice. It was nice to feel that i could trust the person selling me my car. That is not always easy when buying a car. He get 5 stars all the way!!!

I strongly advise servicing your vehicle at a different dealership. The Ray Catena Edison location…read morefalls far short of the standard you expect from Mercedes-Benz. The communication here is nonexistent. It is nearly impossible to reach a live person, and calls usually end in a voicemail black hole. Worse, the incompetence in the service department turned a standard 1-2 day job into a 4-day ordeal. My advisor failed to process a simple rim warranty claim on time, then waited until 2:30 PM the following day to update me. He offered unprofessional excuses about "skipping lunch" and being on hold, only for me to find out he was calling the wrong warranty company entirely. I had to personally call my original dealer, get the correct contact info, and do his job for him to get the claim started. When I brought these failures to the Service Manager, he was combative and defensive rather than apologetic, making excuses for every point I raised. This location lacks accountability and basic organizational skills. Do not waste your time here.

CollisionWorks - bodyshops - Updated November 2026

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