Gary and crew at Ideal Auto Body have worked on multiple vehicles of ours over the years. From…read moreminor scratches, trunk struts and latches to replacing the door panel on my Infiniti that had been broken into, Ideal did a great job and always goes the extra mile. This past week Ideal performed some minor work on my Infiniti but when I went to pick it up, I discovered the car was cleaned and the headlight glass had been buffed clear. Wow! They've been very good to my wife and I.

Had to get my car fixed and decided on K&L in Somerville. Overall good experience and would…read morerecommend. They were very thorough during the inspection and handled everything with the insurance which was nice. Overall did a good job with my car, my only issue was that when I went to pick it up, there were a few minor things that were missed so I had to leave my car and pick it up another day. Better attention to detail when delivering a final product would have made this a 5-star experience. But when I did point out the minor things, the team at K&L were apologetic and fixed it right away. Thank you!

Great service.. body work done beautifully and on time. Kept me informed at all times. Highly…read morerecommend

I brought my Honda Accord to Britland for services related to damage from debris due to a Jeep…read moreLiberty striking a power pole and mailbox in front of my house and damaging my parked car. Britland listed what needed to be done on the estimate, and then failed to complete it. It was also listed on the final bill. State Farm has already paid for the incomplete work. When I went to pick up the vehicle and saw the repairs, I immediately asked why its not done. They then brought the estimator out for me to speak to for the first time. I thought the estimator was someone else in the front office at first, since they were the only people I had spoken to at the shop, prior to picking up the vehicle. The Estimator, Randal Aguilar, refused to let me speak, and kept insisting not to interrupt him when I tried to explain that the information he was reading is not true/correct or relevant because it didn't mention the Honda. He then became combative, hostile, and threatening. He threatened to not discuss the work, and was trying to convince me that I was in a collision. His demeanor was extremely malevolent and I felt like he wanted to attack me. I think I would have remembered If I was in a collision though. He did not believe me until I showed him the photographic evidence and police report, which Britland Autobody already had from when I dropped off the vehicle. The front desk even understood that my car was stationary, but the estimator couldn't understand the plain English in the information that the Front Desk had provided. They even admitted they don't understand why Randal thinks I was in a collision, when their info says otherwise. I showed him the estimate that he was reading stated the description was regarding a Jeep Liberty, with no mention of a Honda Accord. I asked, "So where is the description for the Honda Accord, then, since you say it was in a collision? Why does it say the Jeep was in a collision?" It was like watching a light bulb flicker on and off in his head, before finally getting constant. I could see the confusion in his eyes, but instead of addressing the situation, he insisted its my responsibility and acted aggressively defensive. When he was finally able to understand that he read the report incorrectly, he attempted to apologize insincerely as if it was my fault that he had the wrong information. He accused me of not providing evidence to anyone, which is untrue. He would no longer help me whatsoever. Randal refused to admit responsibility and insisted it was up to me if I wanted him to fix the issue by calling State Farm, who already 100% approved the repairs. The Estimator wanted me to believe that he had spoken to State Farm and that he was unable to complete the repairs because they told him he couldn't. He said that my car had struck a pole on the side, and not the rear. He refused to allow me to leave the vehicle on their property in order to satisfy the request of finishing the work, essentially forcing me to take it to prevent cost from being towed. Basically, the Estimator refused to do his job. When I asked for him to get the correct information, he tried to tell me that he already spoke to State Farm representative, and that the repairs were denied "because of the side of the car that I struck the pole with." He even tried to say that State Farm thought I was in the collision, so I know for fact that he did not speak with them. Even after explaining everything to him, and informing him with updated information, he is sticking to the story of how my car was in a collision, thus State Farm said they don't want me to bring the car back to this shop. summary: The shop refused to accommodate me any further after work was not completed satisfactorily. Britland will only let me speak to the estimator, Randal Aguilar, even after I complained about his scary behavior. Randal knows that he made a mistake and wants to cover his responsibility by acting like its completely done and can not be repaired further, unless directed by the insurance company to continue. He already billed the insurance company for the work that wasn't done, and the insurance company has already stated many times that the damage is to be covered, as long as it doesn't surpass the vehicle value/cost ratio, which it has not. Do not bring your car here unless you want to be threatened and made to feel uncomfortable for wanting adequate work.

My car was flooded and the insurance was willing to total the car, but I wanted to salvage the car…read more Britland's representative (Greg) understood my concern and worked diligently to save the car. The car was immaculate when I got it back and due to the insurance claim, the work is guaranteed for a long as I own the car. I was extremely happy with the work and especially the customer service and communication from Greg.

I had a very successful interaction with PA Dent. My repair was done on time, under estimate, and…read morelooked great. The work was top-notch, and the owner was very friendly. If I ever need his services again, I will be a repeat customer.

Had an issue with a dent in my trunk lid. Bill fully explained what I should expect as the outcome…read more He exceeded my expectations. The job was great.

Excellent service. Got a better price than expected, in a shorter time than expected!read more

Do NOT COME HERE! Porfavor no vengan aquí!…read more Horrible service! This place is a total scam. The owner sells himself to be an amazing auto shop and the vehicle will be ready over the weekend, I have over a month and a half waiting for parts. He simply wanted to cash the Progressive check. It's been ridiculous. I had to rent a car for a week for work as he said my vehicle would be ready during the week. Went to check on the car it was never worked on as the pieces didn't arrive. I paid 1K out of pocket for nothing. It's been 3.5 weeks and haven't heard of the pieces arrived, ETA, nothing but he sure is enjoying that money. Do not come here at all! Do yourself a favor and read the reviews! His staff don't know what they are doing either! Believe the reviews! Do not bring your vehicle to this place!

Tammy is fantastic. She knows her business inside and out and gave me a great price. The work…read moreitself was seamless, you can't even tell the car had any rust on it. It looks like brand new. Thank you to everyone there

I brought my car in as a recommendation from a friend. I was truly impressed from the I walked…read more Was greeted by Tammy the owner of the repair facility. She walked out with me and went over the damages to my she stated that she could have the car done within two weeks. She would order the parts and let me know when they came in. I would drop off my car once the ports came in and she make sure that the repairs were completed in time. After I off my car, she told me it would be approximately two weeks. To my surprise, the car was done and only seven business days. I went over to the shop to pick it up and couldn't even tell that my car was ever in an accident. True workmanship at its best. I was introduced to Val who completed the repairs on my car. I wanted to meet him so I could thank him and give him a tip. I would say if you're ever of having your car repaired by Body Shop Edison collision in is your place! Thank you all again for the great work

Danny and team did a great job repairing my Jeep Grand Cherokee fender bender back to looking like…read morenew! The price was very reasonable and the quality was perfect. The process to get the quote was fast and easy, and the work was also finished in the time promised. I'd gladly work with them again and I recommend you to also.

I had some rust repaired on my truck and some other panels repainted because they looked worn as…read moreit's a 14 year old truck. I dealt with Danny and he was a straight up guy. Honest and have me a great deal for what I had to get done. The truck looks brand new and quality of work was superb. I highly recommend this shop

this is the "go to" place !! we all need an auto maintenance facility that does it all!!…read morephenomenal body work and repairs!! best prices i've seen with quality work! ask for blaze and it gets done! i was in the toyota business for years and i'm familiar with automobiles!! jerry s is top sh elf !! charles sutter. jackson

Blaze is an awesome mechanic and the reason I have returned here for two issues with my car…read more Both issues that I have had with my SUV were fixed within two days. Amazing turn around time and fair pricing. I'm glad I made the right decision in trusting them to get my car fixed and I will absolutely be returning (although hopefully no time soon haha)