Friendly, great and quick service! Didn't try to overcharge me either! Would definitely go back!read more

Whitney was referred to us by another mechanic since they do auto body work, and specifically can…read morehelp with the car door that won't open all of a sudden. They have been great so far -- very friendly, honest, communicative, and working to help. These are the kind of people you feel comfortable doing business with. The part that's broken on our car door is $800 from the dealer, and they shared some Amazon links for the same product for $35. They've told us if we get that and bring it in, they'll do the service work for a reasonable fee. Appreciate them working with us on it, and while we still have to finalize everything, I feel comfortable dishing out a great review for them as it's been a big win. Will update if anything changes!

This is a great place. They touched up my car while I waited…read more The scratch is completely out. The Lady Karen is awesome

They were wonderful! I had several door dings on my suburban and a sharp dent in the back of my…read moresuburban... they fixed all of them! Can't even tell I had any dings. They were efficient and kind, too. Helped me out with other things I had questions about. The guys went above and beyond! Highly recommended. Will be taking my husbands truck in for work after the holidays! Thank you Dr. Dent!

Truly impressed with Pirrello. My car still had the 60 day tag on it when a deer decided to run…read moreinto the side of it. I was heartbroken. Our insurance didn't cover Eveland Brothers so we called Pirrello. They were honest in stating that it would be quite some time before they could get to it but given the make of the car we were happy to wait for them. We were surprised when it was done almost a month earlier than anticipated. We called weekly and Vito was so kind to always gives us the updates. They had to order parts from Italy then they went through Aristocrat so it was not an easy process. They even handled any pushbacks from our insurance so that everything was exactly like new. I was very happy to see it completed and perfect again. We will always work with Pirrello if need this type of service again.

This place is great. I went to Eveland Brothers for some minor repairs on my Porsche 911, and they…read moregave me an estimate of $4,700. So I went to Pirrello and they did the same work, along with a few things - and an amazing job at that - and the bill was $3,400. And at Eve land, they gave me attitude, while here, they were as likable as can be and just generally awesome. I would highly recommend!

Great old fashioned service. They work on all cars at a fair price. I will continue taking all our…read morecars to Mark Mazza

I only trust a few shops in all of Kansas City and the team at Mark Mazza are one of them. Yes…read morethey are friendly, yes they have good communication, but what's really important is they understand European sports cars and how to fix them properly and honestly. They have earned my repeat business.

They didn't do a bad job, but not a good job either. I felt that they were just in a hurry to get…read moremy car out of there. I would have rather they were honest with me and said they were overwhelmed with work at this time. Towed a car in there and towed it out. They changed the oil and the gas cap. I paid for it and towed my car to another shop that I know is thorough. I just had to wait a week to get an appointment, which fine because I can't drive it anyway. Exact Performance wanted to change out the timing belt, but I'm not sure that would have fixed it. The car was having issues that didn't quite align with timing chain problems. It was a waste of time. Spend your money elsewhere.

Super Bowl weekend, a large nail pierced my tire and I had the pleasure of riding around on a spare…read moreuntil last Friday. I hate going to auto repair shops, especially the Acura dealership. I was definitely taking a chance with Exact and here is my experience: First Impressions: My brother recommended Exact when I was shopping around for brake repair a couple years ago. The shop is located on Johnson Drive, next to a new car wash. We dropped my car off right around 8:30. The shop is easy to miss if you aren't paying attention. Dillon was very welcoming and he confirmed what services I needed. The shop was nice and clean and Dillon was very organized. Communication: I appreciated the phone call before any service was done to my car. They allowed us time to decide what we wanted to do before continuing and Dillon was very understanding. He wasn't pushy like the dealerships and I didn't feel pressured to make any decisions. The price is nice: I did not get tires, as they were more expensive than I thought, but for an oil change and front brakes, my bill was a little over $200. Their prices on timing belt replacement and other maintenance work was way cheaper than the Acura dealership, which is impressive. Overall: I will be back. The pricing alone was it for me. Acura quoted me well over a grand for maintenance work, new tires, and brakes on my car. Dillon's prices were half of that, which I can handle. They do specialize in imports, so keep that in mind. The only down side was their tire prices, which are about the same amount as the dealer. I also appreciated the customer service and how genuine Dillon was.

I brought my Hyundai in to this shop after my car began stalling and showing multiple engine codes…read more From the start, everything was running smoothly. What I was told would be two day repair for my timing chain turned into a month-long experience with my car sitting in the shop. Communication was inconsistent at times, and I often felt in the dark about what was really happening. The shop initially quoted me around $2,600, then revised it to $4100 and offered a $800 discount. The total ended up at $3,908. During the repair, I was told that my dowel pin had broken in the camshaft, which required additional work. I receive a text message saying my car was ready for pickup. I came paid my balance in full. Less than a hundred feet of leaving out the parking lot my check engine light was back on and problem still existed. Im thankful I caught it in time because it was a Friday and they are closed on weekends. So it would have been my word against there's when it came time with correcting the problem. When I arrived for pickup today, the shop stated they waived an additional $800 fee for a solenoid recalibration/replacement that was directly related to the timing chain work they had just performed. I feel strongly that this should have been included in the original service and not presented as an "extra" charge after I had already paid. To their credit, I really appreciated the friendliness of the two administrative assistants, who went above and beyond to help me. They provided me with a shuttle ride home when I dropped off my car, even paid for me an Uber to pick up the loaner vehicle, and made sure I had a loaner car for the month while mine was being repaired. Those accommodations meant a lot during a very long process. The shop also test drove my car for 40+ minutes before releasing it, and the check engine light has not come back on yet. I appreciate that they ultimately covered the $800 charge, but overall the experience left me questioning trust, timelines, and transparency. If you use this shop, know that while they will work with you and provide support, you'll need to ask a lot of questions, push back on extra fees, and keep good records. The repair seems to be holding for now, but the process was much more difficult and drawn out than it should have been.

They quoted me $22,000 on my VW Tiguan. Another shop fixed my car for 3K..... Mind you they didn't…read morewant to even open up the hood of my vehicle charging 156.00 for a computer test that auto zone runs for free!! I ended up getting everything taken care of for less than 3k ELSEWHERE! If you have a foreign car just go elsewhere where because in their words "there's no point in breaking down your engine to identify the issue we're just gonna replace it all." The absolute worst place in all of Kansas City to get an estimate/quote or any work done at all whatsoever! I had my vehicle moved the same day it was dropped off, there's no way any of these other 735 comments are serious as EVERYone I know has had the same dealings with this place - and they emailed and sent a letter requesting I post this so here it is! Dog crap of a service ship plain and simple!!!!!

Absolutely amazing customer service. You may not WANT to hear what is wrong with your vehicle but…read moreit will be completely honest and prioritized on what HAS to be done but what can realistically can wait. They always make sure you are taken care of and making it home safely

Excellent service! My van broke downhill late Monday night. I had it towed Tuesday morning and Bob…read morefixed it within a few hours. The water pump and belt pulley went out together, so it was pricey! But the price was fair and the same-day-service was incredible. I'm grateful that we've found a permanent, reputable shop for our cars!

Cody and his people always give me great quality at a good value prices. They really seem to care…read moreabout customers

I have a 2008 Jeep wrangler, it has sat for four years. Prior to parking (in Kentucky) I had…read moreexperienced the Jeep Death Wobble. (IYKYK) and thought the new tires I had put on it in Texas had resolved it. We moved to Kansas City and brought the jeep with us on a car hauler. When I unloaded it and started home, guess what was back?! We found Howard Automotive on line and took it there for the "wobble" and some fixing up. They repaired the jeep, within $9 of the estimate and three days sooner than we were told. Great job, great service, great team!