I have been a customer since they were at their previous location across Bellaire. They know my…read morephone number by heart! When my son needed his eagle scout patches on last minute, no problem. Prom dress needed a nip and tuck...done. Our family is family and we love that about Stars. The staff is attentive and professional. They provide VIP service every time.

Same day service advertised if in by 9am out by 4, but there's a fee for this and often it's not…read moreready in time. When they tell you the date it will be ready they assume you know they mean that day *after* 4pm. The usually turn around time is if in by 9am it's ready two business days later after 4pm, and an extra day if dropped off after 9.

This place never fails me. My clothes and suits look brand new every time. Love it! Great service…read moreand very reliable. I show up to work looking sharp every time!

I hate giving this place a bad review because the owner is a super nice guy, we even had a…read moreconversation that morning when I dropped off my clothes. If it wasn't for the friendly service, I would have gave it one star. So I dropped off my boyfriend white lab coat, it had an iron stain, the owner said he could get it off and it would be ready by the end of the day. My boyfriend dad went to pick it up at he end of the day and the lab coat still had the stain! The owner apologize because the staff or him forgot to remove it. He said it would be ready by tomorrow morning...come to tomorrow morning, boyfriend picked up the lab coat and the stain was still there! He apologize and said he'll do it for free next time. We are not ever coming back here. I don't mind someone telling me they can't take it off that's fine, but to tell me you can do something and you're not able to do it twice...that's something I do not like and respect. If you would to bring normal clothes here, it should be fine, but if you want to remove stain and whatnot...I don't think it's the best place.

Very friendly staff, and the clothes look amazing. The price is definitely not $2.50 as the name…read moresays but if you want a simple dry clean for your work trousers or blazers definitely the place for it.

What a great idea! Pay for your laundry when you drop it off. Guaranteed to pick it up, right?…read more They also accept metal hangers for recycling. Another great idea.

They damaged my suit and told me it wasn't them that done it.They would not take responsibility…read morefor the damages. They have done this more than once to me over the years. Horrible customer service and everyone that I've dealt with are very arrogant. I kept going back because they were close to where I live and they were cheap. " you know the old saying you get what you pay for ". On 1-18-2025 I drop my black suit off to be cleaned for my wife's grandmother's funeral. I went to pick it up the next day it wasn't ready, so I go back the next day it wasn't ready, I went the next day which was Friday they told the machine was down. I asked them why didn't they tell me that on Thursday day I could taken it some where else. Needless to say the lady said it wasn't her problem that the machine was down. Anyway I didn't get to wear that suit to the funeral. I didn't get my suit until Monday and they didn't offer a discount for the inconvenience. Live and learn. That is the last time they'll see me....

This place is a bit pricey, to me. I've paid $3 less than the $17 and change they charged me for…read morefour shirts and four pants. The little old lady, who is typically there when I drop off my clothes, is always busy doing something on her phone and just sits at the desk and looks up at me, as if I interrupted her. I have to say, "I'm here to drop some clothes off, " before she will even move towards the register. Also, there are always clothes piled up on the counters. Wouldn't they be gone if she wasn't typing away on her phone? Just sayin'. I just moved to thus area and am looking for a cleaners that is cheaper than this one and has better service. The clothes are done pretty good, but I've paid less for better.

I've been using them for a long time and they have changed ownership the last year or so... And I…read morethink the service is just as good! They have my name written on the ticket before I can get in the door! Very nice and humbled family.

Clothes dropped off 4/20/26. Guaranteed to be ready 4/21/26 by 2pm. Clothes are not ready 4/22/26…read morewhen I go to pick them up. Guy can't find my suits so I walk behind the counter as I am on my way to the airport. 2/3 of my items were pressed and the other not and Guy couldn't find them until I went back there and stated searching the rack. Save yourself the stress and delays that will be experienced by going to this cleaner. Additionally, they wanted to charge me the full amount of 3 items for the 2 that were completed. Ridiculous poor quality and service. Extremely disappointed.

This is the only place I will take my dry cleaning, mainly because it's the only place I know of…read morethat doesn't require payment up front. I don't believe in paying before I see the finished product. I want to make sure they've done a good job. Yes, it costs a little bit more not to pay up front, but to me it's worth it. They do a great job and are very friendly. When I picked up my dry cleaning yesterday, I was on a phone call, so I stayed in the car for a few minutes. The lady working inside saw me and when I came in, she already had my clothes waiting for me. I appreciate service like that. I've been coming here for years and I will keep on patronizing this business. I highly recommend them!

Great service! Customer service is great and made me feel very welcome upon my first visit. I was…read moreoriginally priced $25 for 1 garment at the Tide Cleaners down the street, and here it was around $12. Pricing is great for the service! I will be back!

They do a beautiful job on my husband's shirts and pants, but I took a dress of mine to be dry…read morecleaned which had been dry cleaned at my old dry cleaners several times before. It came back very faded. I mentioned it to the receptionist and she said she would tell the owner to check the machine. No offer of compensation cleaning. (They have a sign that states they are not responsible for fading.) The main lady that waits on me never smiles and has poor customer service training. She often speak so low I have to ask her to repeat herself. She is very helpful at the drive thru and never seems to mind, which is a plus. Sometimes I think the prices are a little high on some things, but they do a good job on most things, if you don't mind the sour disposition of the receptionist, I would recommend giving them a try. My husband's shirts have never been pressed and hung so beautifully.

1/5 -- Very Disappointing First Experience…read more Unfortunately, my first experience with Elite Dry Cleaners on Kingsland Blvd was extremely disappointing. I dropped off several items on Friday and was told they would be ready for pickup Monday. When I picked them up, I immediately noticed that there were still stains on every item. Some of the clothes even still had visible food stains on them. For a professional dry-cleaning service, I expected much better results. Honestly, it looked like my clothes had simply been washed and hung to dry rather than professionally cleaned. To make matters worse, some of my clothes came back shrunk. The customer service made the experience even worse. The employee had a bad attitude when I brought up my concerns, and the owner's attitude was even worse. Instead of trying to make things right or showing concern about the condition of my clothes, I felt like my concerns were treated as an inconvenience. All in all, this was a terrible first experience. I brought my clothes here expecting professional cleaning and good customer service, and unfortunately I received neither. Based on my experience, I would recommend trying another dry cleaner in the area.

Needed my go-to black dress cleaned for a funeral. They did an excellent job. Thank you!!read more

Nice and Clean area very friendly management, I came to get my iPhone XR screen replacement ( my…read morework phone ) not only did they take care my phone, I was able to drop my clothes for alterations and dry cleaning, the prices and quality are great!, quick little detour from my commute.