So I was living in an apartment that didn't have a washer/dryer and I've used JetXpress Laundry for…read moreall my laundry needs. When I was traveling around the U.S. (and then some) for security conferences and security site reviews, I would drop off 20-30+ lbs of laundry, sometimes really sweaty workout t-shirts, clothes that could almost walk by itself and more than occasions, a few pairs of 5.11 pants that were so caked in mud that I thought they were completely trashed, but fear not... These instances were no challenge for the staff at JetXpress Laundry. Just like the sign says at the door, two minutes to drop off laundry and two minutes to pick it up again. The turnarounds were never an issue, and sometimes when I knew I might have to jet out someplace, and didn't take care of my laundry, they were able to wash and fold it often within the same day. The staff is always friendly and would challenge my Rosetta Stone Spanish skills while I was dropping off laundry and picking it up again. An added plus is that they accept credit and debit cards unlike some of the other drop-off laundry locations around Elgin and Dundee. You wouldn't go wrong bringing your laundry to JetXpress, just look at all the other five-star reviews and see why!

Good afternoon, I want to report this girl, I think her name is Olivia, she spends her time on her…read morecell phone, she doesn't pay attention to the customers, I went to wash clothes today Sunday and there were a lot of people, I left my clothes washing and she came back to dry them and I left and she continued folding those clothes and she was on her cell phone, on the other hand the other girl is an excellent girl, very attentive to the customers and she is doing her job alone, while the other one is on her cell phone, please people like that do not hire her because she has no interest in her job.

Needed to wash some Cuddle duds Comforters and my washer is not large enough. Found this laundry…read moreclose to home. Now washers and dryers use refillable laundry cards instead of money. The attendant was great! Very helpful, and laundry was immaculate. Washers and dryers are spotless also! If you have to do laundry, this is definitely the place. Drop off service available too!

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Great place to come do laundry! The 75¢ dryer is thee best!!!! Super quick and effective.read more

Quite a few washing machines and dryers are out of operation. The credit card option to use the…read moremachines had been down for at least 3 weeks now . The attendant is quick to speak and slow to listen, very rude.

Flor and her sister always keep the place so clean and friendly. They treat my 14 month old…read moredaughter like she's their family. I love it

Washers wash fine I like that you are able to pay with your phone both washers and dryers, they…read moredryers are really bad they take 3-5 quarters each quarter is 8 minutes no one's is here if you have questions their is a phone in which you can call someone not sure if it's operational place is clean.

It was a nasty scary place to come to before new management. Now it's clean and safe with good…read morepeople all around.

First impressions.... -The business was very disorganized…read morewith groups of cloths scattered all over behind the counter, on the counter and in the customer area. This made me nervous about them losing my shirts. -The employee was not welcoming or appreciative when I announced I was a new customer. -Price: 9 mens dress shirts @ $1.30 each. Personally, I'm gonna try out a different cleaners.

The best cleaners period. My shirts are always perfectly done. Hand pressed!! Do not be fooled…read moreby the appearance. The work is done right.

Fast pace. Always great with customers. Knows how to do the job of your preference. I've been…read morecoming here for a while now because I get my items hemmed to fit me because I am short and I've never been anywhere else because of the value and service they put into my clothing on how I want them to look like.

It was fast, I asked for my suit to be pressed and dry cleaned for the next day and they had it…read moredone. Easy to conversation and caring,

Love coming here for tailoring and dry cleaning! Sung is so friendly and gets everything done super…read morequickly. I trust bringing my nicest items to her. Highly recommend!

I actually look forward to picking up and dropping off my clothes here! It's certainly the most…read morebeautiful cleaners I've ever seen, and the atmosphere is welcoming and charming. The service is above and beyond, prices are great and Sung is the friendliest and most cheerful person you'll ever meet. Our family gets all of our alterations here. I honestly can't imagine going anywhere else.