I am from out of town (hey Chicagoland is a big place). My husband and I needed to do laundry after…read moreweeks of camping. I googled and was then recommended this laundromat. It is bright, clean, quiet, and staffed. They do have several sizes of machines ranging in price from $3.75 to 11.00 wash. (11 is like a Ferris wheel!) drying is .75 per 13 minutes. Dryers are hot and 13-20 mins is good to go even for towels. Carts are readily available. Clean floor if you drop something. Everyone has access to folding area. Bathrooms are clean but need a swipe from an attendant. Vending machines available and reasonably priced. Tv is on low if you're interested, background music is low. Chickens play area. Several walls of washers and dryers. I got 10 loads done in 2 hours! Spendy ok, but have you ever hand washed 10 loads... let's weigh the options here. Detergent is available, bleach, oxi clean, and even laundry bags... all for a small price. Also have drop off service. It is credit card or add dollars to a swipe. My cc didn't like the 10+ authorizations. Definitely a non creepy, bright light, reasonably busy on a Saturday laundromat. Would recommend.

Everything clean laundry is actually very clean and the people that work there are very helpful…read more Highly recommend this laundromat

So I was living in an apartment that didn't have a washer/dryer and I've used JetXpress Laundry for…read moreall my laundry needs. When I was traveling around the U.S. (and then some) for security conferences and security site reviews, I would drop off 20-30+ lbs of laundry, sometimes really sweaty workout t-shirts, clothes that could almost walk by itself and more than occasions, a few pairs of 5.11 pants that were so caked in mud that I thought they were completely trashed, but fear not... These instances were no challenge for the staff at JetXpress Laundry. Just like the sign says at the door, two minutes to drop off laundry and two minutes to pick it up again. The turnarounds were never an issue, and sometimes when I knew I might have to jet out someplace, and didn't take care of my laundry, they were able to wash and fold it often within the same day. The staff is always friendly and would challenge my Rosetta Stone Spanish skills while I was dropping off laundry and picking it up again. An added plus is that they accept credit and debit cards unlike some of the other drop-off laundry locations around Elgin and Dundee. You wouldn't go wrong bringing your laundry to JetXpress, just look at all the other five-star reviews and see why!

Good afternoon, I want to report this girl, I think her name is Olivia, she spends her time on her…read morecell phone, she doesn't pay attention to the customers, I went to wash clothes today Sunday and there were a lot of people, I left my clothes washing and she came back to dry them and I left and she continued folding those clothes and she was on her cell phone, on the other hand the other girl is an excellent girl, very attentive to the customers and she is doing her job alone, while the other one is on her cell phone, please people like that do not hire her because she has no interest in her job.

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Friendly service! Clean and good machines. This laundromat takes cash and card for payment. They…read morehave self service machines and drop off service.

Great place to come do laundry! The 75¢ dryer is thee best!!!! Super quick and effective.read more

Quite a few washing machines and dryers are out of operation. The credit card option to use the…read moremachines had been down for at least 3 weeks now . The attendant is quick to speak and slow to listen, very rude.

Flor and her sister always keep the place so clean and friendly. They treat my 14 month old…read moredaughter like she's their family. I love it

Terrible. Garbage always left on the floor, everywhere…read more Overflowing garbage cans. Never an attendant around. A third of the machines broken with no out of order signs. When you find out the hard way a machine is broke after it takes your money, the auto phone there which is suppose to offer you a refund option always says "can't leave a message because the mailbox is full". What a racket! Stay away.

It was a nasty scary place to come to before new management. Now it's clean and safe with good…read morepeople all around.

First impressions.... -The business was very disorganized…read morewith groups of cloths scattered all over behind the counter, on the counter and in the customer area. This made me nervous about them losing my shirts. -The employee was not welcoming or appreciative when I announced I was a new customer. -Price: 9 mens dress shirts @ $1.30 each. Personally, I'm gonna try out a different cleaners.

The best cleaners period. My shirts are always perfectly done. Hand pressed!! Do not be fooled…read moreby the appearance. The work is done right.

Fast pace. Always great with customers. Knows how to do the job of your preference. I've been…read morecoming here for a while now because I get my items hemmed to fit me because I am short and I've never been anywhere else because of the value and service they put into my clothing on how I want them to look like.

It was fast, I asked for my suit to be pressed and dry cleaned for the next day and they had it…read moredone. Easy to conversation and caring,

Love coming here for tailoring and dry cleaning! Sung is so friendly and gets everything done super…read morequickly. I trust bringing my nicest items to her. Highly recommend!

I actually look forward to picking up and dropping off my clothes here! It's certainly the most…read morebeautiful cleaners I've ever seen, and the atmosphere is welcoming and charming. The service is above and beyond, prices are great and Sung is the friendliest and most cheerful person you'll ever meet. Our family gets all of our alterations here. I honestly can't imagine going anywhere else.

They ruined my white dress shirt by writing inside of it with a black sharpie marker. I would like…read morea full replacement for my shirt. Not sure why someone thought that was a good idea. The shirt is ruined. Then to add insult to injury. The lady told me it's my fault for not telling them to NOT write my name. They offered to take out the name if I paid an additional fee. Then she told me the dry cleaning that I originally paid for was only a washing. She admitted that when you pay for next day dry cleaning they only wash it and charge you for dry cleaning. Crazy. SCAMMERS!!!

Excellent service! We really needed some pants tailored for an emergency, and they were able to do…read moresame day service. Also did not charge a ton of money! Very affordable tailor with quality work. Highly recommend!