So I was living in an apartment that didn't have a washer/dryer and I've used JetXpress Laundry for…read moreall my laundry needs. When I was traveling around the U.S. (and then some) for security conferences and security site reviews, I would drop off 20-30+ lbs of laundry, sometimes really sweaty workout t-shirts, clothes that could almost walk by itself and more than occasions, a few pairs of 5.11 pants that were so caked in mud that I thought they were completely trashed, but fear not... These instances were no challenge for the staff at JetXpress Laundry. Just like the sign says at the door, two minutes to drop off laundry and two minutes to pick it up again. The turnarounds were never an issue, and sometimes when I knew I might have to jet out someplace, and didn't take care of my laundry, they were able to wash and fold it often within the same day. The staff is always friendly and would challenge my Rosetta Stone Spanish skills while I was dropping off laundry and picking it up again. An added plus is that they accept credit and debit cards unlike some of the other drop-off laundry locations around Elgin and Dundee. You wouldn't go wrong bringing your laundry to JetXpress, just look at all the other five-star reviews and see why!

Good afternoon, I want to report this girl, I think her name is Olivia, she spends her time on her…read morecell phone, she doesn't pay attention to the customers, I went to wash clothes today Sunday and there were a lot of people, I left my clothes washing and she came back to dry them and I left and she continued folding those clothes and she was on her cell phone, on the other hand the other girl is an excellent girl, very attentive to the customers and she is doing her job alone, while the other one is on her cell phone, please people like that do not hire her because she has no interest in her job.

Flor and her sister always keep the place so clean and friendly. They treat my 14 month old…read moredaughter like she's their family. I love it

Washers wash fine I like that you are able to pay with your phone both washers and dryers, they…read moredryers are really bad they take 3-5 quarters each quarter is 8 minutes no one's is here if you have questions their is a phone in which you can call someone not sure if it's operational place is clean.

Went here to use dryers, since my dryer was broken. Incredible place, super nice and very helpful…read morestaff! Clean areas with many washers and dryers! Drying down in approximatley 20 minutes. Would highly recommend Wash Smart Laurdry in West Chicago!

I liked how quiet this place was, not a ton of people were there which surprised me because it's a…read morereally clean facility with all different sized washers and dryers

The staff has always been friendly and the laundry area is well maintained. New machines have been…read moreinstalled since my last visit.

This laundromat has the best drop off service I've encountered, cost is average , it is kept clean…read more, friendly staff and convenient hours .

I love this place. I wash my bedding and rugs here. Prices are good and dryer actually dry better…read morethan most laundromats

Decently clean laundromat. Very big inside. Telemundo on the TV's. We've come here when the washers…read morenot working at home.

This laundromat is a laundromat. I chose to come here instead of others because their website says…read morethey have free wifi. There are zero signs posted containing information about wifi; any network that could potentially be for this laundromat is password protected. Please don't advertise wifi if it isn't actually accessible. I was hoping to get some work done but now I am just staring at my laundry and counting down the minutes in frustration. Additionally, I'm thankful I had some quarters in my car. Washing machines take cards but it seems dryers only take quarters.

If I could give zero stars I would. Not only do they not list any pricing on the website, I call to…read moreget information, the number is disconnected. Someone texted me asking what I needed and I simply said how much are your machines? Sounds simple right? This person, whoever they were proceeded to banter with me back and forth asking my name like that makes a difference to the pricing, and when I said that my name is unimportant can you just give me pricing? They told me no, you need to come by. Sorry, but when I have a house full of laundry to wash I'm not driving place to place to "check out the machines" I want to wash and dry my crap and go home. I told this person that it was bad business and they should have just given pricing it was a simple question, they shot back with "well now you know." do not go to this laundromat, it's either teenagers running this place, or someone that just hates money and a potential customer that would've spent probably $40 doing laundry. Very very unprofessional.

Needed to wash some Cuddle duds Comforters and my washer is not large enough. Found this laundry…read moreclose to home. Now washers and dryers use refillable laundry cards instead of money. The attendant was great! Very helpful, and laundry was immaculate. Washers and dryers are spotless also! If you have to do laundry, this is definitely the place. Drop off service available too!

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Continue'd to give this place a shot and shame on me! Machines are trash! Every other week one or…read morethe other is breaking down. Machines don't complete the wash and leave the clothes soaking we and the assistants speak no English but refuse to pay you back for faulty machines. I said the last time was the last time but this is it. This place should be shut down.

$3.00 machines, $4.00 machines and the very best part..FREE DRY! The $3.00 machines take longer to…read morewash but my experience was pretty good. Have change or dollars too!