So I was living in an apartment that didn't have a washer/dryer and I've used JetXpress Laundry for…read moreall my laundry needs. When I was traveling around the U.S. (and then some) for security conferences and security site reviews, I would drop off 20-30+ lbs of laundry, sometimes really sweaty workout t-shirts, clothes that could almost walk by itself and more than occasions, a few pairs of 5.11 pants that were so caked in mud that I thought they were completely trashed, but fear not... These instances were no challenge for the staff at JetXpress Laundry. Just like the sign says at the door, two minutes to drop off laundry and two minutes to pick it up again. The turnarounds were never an issue, and sometimes when I knew I might have to jet out someplace, and didn't take care of my laundry, they were able to wash and fold it often within the same day. The staff is always friendly and would challenge my Rosetta Stone Spanish skills while I was dropping off laundry and picking it up again. An added plus is that they accept credit and debit cards unlike some of the other drop-off laundry locations around Elgin and Dundee. You wouldn't go wrong bringing your laundry to JetXpress, just look at all the other five-star reviews and see why!

Good afternoon, I want to report this girl, I think her name is Olivia, she spends her time on her…read morecell phone, she doesn't pay attention to the customers, I went to wash clothes today Sunday and there were a lot of people, I left my clothes washing and she came back to dry them and I left and she continued folding those clothes and she was on her cell phone, on the other hand the other girl is an excellent girl, very attentive to the customers and she is doing her job alone, while the other one is on her cell phone, please people like that do not hire her because she has no interest in her job.

This laundromat was very clean. Large washer and dryers worked great for the comforters and…read moreblankets that I was cleaning. I will go back again for specialty pieces. Parking was easy and close. Linda G

I am from out of town (hey Chicagoland is a big place). My husband and I needed to do laundry after…read moreweeks of camping. I googled and was then recommended this laundromat. It is bright, clean, quiet, and staffed. They do have several sizes of machines ranging in price from $3.75 to 11.00 wash. (11 is like a Ferris wheel!) drying is .75 per 13 minutes. Dryers are hot and 13-20 mins is good to go even for towels. Carts are readily available. Clean floor if you drop something. Everyone has access to folding area. Bathrooms are clean but need a swipe from an attendant. Vending machines available and reasonably priced. Tv is on low if you're interested, background music is low. Chickens play area. Several walls of washers and dryers. I got 10 loads done in 2 hours! Spendy ok, but have you ever hand washed 10 loads... let's weigh the options here. Detergent is available, bleach, oxi clean, and even laundry bags... all for a small price. Also have drop off service. It is credit card or add dollars to a swipe. My cc didn't like the 10+ authorizations. Definitely a non creepy, bright light, reasonably busy on a Saturday laundromat. Would recommend.

This laundromat is the worst place I've been in. I wanted to try a new place and this isn't it…read more Most of the machines are broken down and trying to find a working dryer is impossible and if you do find one that claims to work, good luck on it drying. Go down the street to laundry King or I'll just stay in Elgin where the machines may be a little more but at least they work properly. Save your time and money, go somewhere else. Even the Fox river would be a better place to wash.

Horrible laundry mat. They open at 7am and there is never anyone in the office to assist with…read moremachine issues or to open the bathroom for customers. I am currently in a situation where the coin machine snatched a $10 dollar bill and did not distribute my coins so I could wash. Called the owner at 8:56 am and had to leave a voice mail. Called again at 10:15 and the man said he would be back in an hour because he needed to check the security footage. It is currently 12:00 pm and I have not received a return phone call or a solution. Also most of the dryers and washers in the establishment are out of order and often do not operate properly. If you come to this Landry mat out of convenience due to its location just go a little further because the customer service and quality of machines is terrible at this "coin laundry"

This place needs a scrubbing! For a place where laundry gets done - yuck! Floors, machines, sink…read moreand bathroom. There was an attendant, she did as little as possible. You pay to wash and the dry is free - lots of broken or not working dryers. Unbelievably the place was busy. Would be much better with a little attention! Probably won't go back!!

Needed to wash some Cuddle duds Comforters and my washer is not large enough. Found this laundry…read moreclose to home. Now washers and dryers use refillable laundry cards instead of money. The attendant was great! Very helpful, and laundry was immaculate. Washers and dryers are spotless also! If you have to do laundry, this is definitely the place. Drop off service available too!

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Place was clean. It had a dollar to quarter exchange machine. The dryer and washer machines are in…read moredifference sizes. I downloaded the app and you can also pay that way as well. I would double check the machine before use for any leftover bleach or soap that can be sitting at the top where you insert the soap. I seen several that had some left over from previous load so I just went to a clean machine. The parking is also available and very accessible!

Neat. Clean. Clear instructions. This facility wasn't crowded. Easy in. Easy out. Good location…read more Plenty of parking.

The staff has always been friendly and the laundry area is well maintained. New machines have been…read moreinstalled since my last visit.

This laundromat has the best drop off service I've encountered, cost is average , it is kept clean…read more, friendly staff and convenient hours .

It was a nasty scary place to come to before new management. Now it's clean and safe with good…read morepeople all around.

Continue'd to give this place a shot and shame on me! Machines are trash! Every other week one or…read morethe other is breaking down. Machines don't complete the wash and leave the clothes soaking we and the assistants speak no English but refuse to pay you back for faulty machines. I said the last time was the last time but this is it. This place should be shut down.

$3.00 machines, $4.00 machines and the very best part..FREE DRY! The $3.00 machines take longer to…read morewash but my experience was pretty good. Have change or dollars too!

If I could score this dump ZERO STARS I would. Absolutely the worst laundromat I have ever seen…read more The place is filthy and a bunch of machines were broken. I even got yelled at in Spanish for something about the dryer. Totally rude. I'll never ever be back.

Zero customer service from the attendant who barely spoke barely spoke English and raises her voice…read morethat's not the way to talk to people. It's also a bit pricey compare to blue kangaroo which is only half a mile from this laundromat. I will not be coming back here and blue kangaroo can keep My businesses