I love being able to leave great reviews for auto repair shops. These guys are awesome. After…read moresub-par experiences with other shops working on German cars, came here and was so impressed. Knowledge, price and communication throughout the process was great in addition to their office dog who is a free and friendly upgrade to any situation. New brakes and rotors on the Audi were done perfectly!

I needed emissions done for this year, and I found a great deal on Groupon! I was a little nervous…read moreto come to a new car shop I've never been to, as in the past I've had some less than desirable experiences. Everything was quick, simple, and to the point. Fast forward to I cannot find my emissions paper. I called MULTIPLE times to ask if they could reprint it or what I needed to do. Called someone more educated in the subject, and they said it would be on file with the state. Okay, cool! I'll just register my car then! It would not pull up. It was like I never had any emissions done. A week or so goes by, and I finally get ahold of a woman at the business. She tells me the test was only good for a week. A week???? When I looked it up online, it told me tests are good generally for a couple months. I'm unsure of the actual validity of this, but if this test was truly only good for a week, I wish they would have informed me so I wasn't out so much money. I got a deal, sure, but I ended up having to pay WAY more to have it done somewhere else. I ended up finding a wonderful shop near me, so I'll stick with this new business. Just disappointed in the whole experience. The lack of communication needs to be addressed, that could have solved problems on everyones end.

Haven't been to a mini dealer since I bought my 2007 mini brand new…read more Nice show room with some cool inventory to see. I made my appointment which was very easy and had several follow up texts and emails to confirm my 8:15 apt. I brought my mini in for a recall that was done. After inspection it was determined that new rear brake pads & rotors were needed. Got that done. My mini was returned to me cleaned. Thank you!

I have never been more impressed and satisfied with the service received from an auto dealership in…read moremy life. The team at MINI of Murray are the BEST! i failed to have my brakes replaced before going on the MTTS 2024. One let into the trip, my brake replacement notification came on. I quickly spoke with the roadside guys and they checked my front brakes. they needed to be replaced. The liaison for the team called and scheduled me in at the MINI of Murray, our next stop on the Rally. when I arrived, they had the parts available and were expecting me. My brakes were repaired and car washed

I'm blessed to know an honest shop, and right here in Layton. Jeremy and the good mechanics at…read more"Rides" have always treated me, my family, friends and others I've referred to them, with fairness and compassion for their vehicle issues. The Mechanics at "Rides" solve problems! And, they're the BEST!

Jeremy and team are awesome! I won't take my cars to anyone else. Honest and dependable. Never had…read morea bad experience. Great work without being over priced. If you need a mechanic. B & R Rides will not disappoint. Thanks Jeremy and team for keeping my cars running. I highly recommend.

Been taking every car I ever owned here and always received excellent service and advice. Left Utah…read moretwice, moved to Seattle and Arizona and came back and this was always my spot when I came back. Now I live an hour away but still respect their advice when having car issues.

We were passing through on our vacation and were caught in a flooded highway and got throughly…read moreswamped and our truck went into limp mode we barely made it to our hotel and once we shut it off the truck was inoperable. We called Jarad and he got us in that afternoon. And we were back on the road by 4:00. Can't say enough good things about the crew over there!!! exceptional customer service from letting me know the status to getting us up and running in record time. THANKS TO YOU ALL

I'll never go anywhere else. I've had auto experience for 15 years now and Steve's does the best…read morewith cars. They make sure everything gets done how you want it and better. Super courteous staff, all very very friendly people. Truly go it of their way to make your experience the best. Great pricing. Absolutely beats everyone in the valley. I will go here for future oil changes and any repairs I need. Came here to get the window in my Lexus fixed. Long story short, I needed a whole new window with all the works and they did it for me within 3 hours which included a window chase-down from one end of the valley to the other. Should have cost well into the $1000's but paid significantly less than that . They work with you and your budget and again, I love em. Madie is super helpful and very very resourceful. All the guys in the team will not disappoint.

AVOID AT ALL COSTS!!…read more I had taken my previous vehicles to the location in Utah county, and was happy with the service so after moving to SLC when my truck needed work I went to the Salt Lake location. I parked my manual transmission truck in their parking lot, and with an old E-brake, left the car in gear to prevent it from rolling. Upon walking outside a tech followed me out and got in the truck to check mileage. She started the car without checking it was in gear, and floored it directly into the wall of their shop. Instead of stopping, she kept her foot on the gas to the point that she did a burn out with the rear tires. This caused damage to the front bumper of my truck. The manager of the shop called me after the incident to discuss resolution. He offered to either pay for a new bumper, or discount the service by the cost of a bumper. The requested service came out to $3200 before the damage to the bumper. No offer of discounted labor beyond the cost of the bumper. They called a few days later saying they had identified a faulty wheel bearing and quoted over $1,100 to replace. When I told them I'd like to get another quote from a competitor, then the manager offered to do discounted labor on the wheel bearing alone. (Mind you they already were working on an upper control arm on the same side). When again I requested to wait and get another quote he then offered free labor on the wheel bearing alone. Ready to put it to bed I agreed. When I went to retrieve my truck today it was covered in a dried on tacky substance that was not there on drop off. When I asked what it was one of the techs let me know that they had noticed a few weeks ago they had a leaky water heater, and they had decided to leave the truck parked directly under it for days on end. Not a new issue, but a known issue and that I was the lucky customer who got their vehicle parked directly below. Unfortunately this was brought to my attention after I just forked over $4,000. In my experience here's what you can expect from Steve's Automotive Specialists on 2300 E. They will let front desk workers with no understanding of vehicles drive and operate your car in a radically unsafe manner, even post massive mistake they will look to up-charge you at every opportunity, and to top it all off they will treat your property like garbage. This shop charges top tier prices, and gives a horrific customer experience. What a joke! How a shop like this stays open conducting their business this way is shocking. I'd pay double to go to someone else next time.

This is the 4th time I have gone here for an oil change. It doesn't matter how many cars are there,…read moreI have never waited more than 15 minutes! They are insanely quick and efficient! I have recommended them to everyone I know.

This place is spot on with everything they do here. The service is amazing and they are quick and…read moreefficient. They don't price gouge you. I have been using them now for a minute and they all take care of you. You might have to wait a minute because they do get busy, but they will take care of you. Service was great. I am the fella who gave the shop a small token of my appreciation.

After my prior car buying experience was not the best at a Utah dealership (a three-letter acronym…read morethat will not be named), I was going in jaded and very guarded. I started the search process thru Cars.com found a couple cars I was interested in and reached out to the respective sales reps. Shelby reached out promptly to ask a few questions and set up an appointment. I met Shelby at the dealership where she asked a few more detailed questions and listened intently before I took a test drive. I liked the car, but there was another on the lot that I had marked to test drive. Shelby asked if I had seen that it had been a minor accident, which I had missed during my review of the online details. She suggested a few other options, but they didn't fit what I was looking for. I explained I had another car I was test driving that day, with more in days coming. Near the end of this visit the sales manager, Ray, introduced himself and offered his help if there was something that I needed and Shelby was unavailable. During the week Shelby reached out to see how test driving was going. She was inquisitive and offering her expertise without any high-pressure sales technique. Not once did I hear anything like "I have another interested party." or "This price is special and won't last." to encourage a hastied decision. After testing driving the other vehicles, I reached out to Shelby to check if the car I liked was still available, and if so that I would like to move forward with the purchase. To ensure reliability and condition of what I was about to purchase, I asked that they allow me to do a pre-purchase inspection at an independent service shop - which was no issue. While we waited for the final documentation prep Shelby mentioned snacks, beverages, and food they had available then escorted me to their STI Cafe where they have fresh-made sandwiches and baked goods, fruit cups, yogurt, along with an assortment of candy. During midday hours you can get a full lunch. Much to my surprise this was complements when purchasing a car. It'd be a lie to say I wasn't very suspicious - again, based on my prior experience at another dealer. The seating area was bright and clean with a few semi-private nooks with tables, open high and low seating areas, plus a kids play area with a car to examine and a mini drag race ramp. The wait was a little bit long and Shelby checked in with me a few times during. None of it felt phony or fake, just surprising in a good way. When everything was ready I met with John in finance to complete the transaction. He confirmed all necessary details then an assortment of warranty and maintenance packages were offered with suggestions and no real pressure. Descriptions of differences between various offerings and how that changes out-of-pocket expenses in the event. No pressure, but rather a discussion. While car buying is always a little stressful, I didn't feel like I was pressured from Shelby or anyone I worked with to buy this or add that. As a female, I did my research and let Shelby know what I was interested in and she listened. She talked with me and not at or down to me. I wouldn't hesitate to work with Shelby again strictly for how she handled every interaction. If you're in the market to buy a car, I would suggest Mark Miller Midtown Subaru. Ask for Shelby.

I brought my Subaru Forester to Mark Miller Subaru Midtown for their Beat the Heat A/C special…read morebecause my air conditioning was working intermittently. They found the refrigerant was low, recharged the system, checked for leaks, replaced two O-rings, and sent me on my way. Unfortunately, after the repair, the A/C would only stay cold for about 15-20 minutes before blowing warm air again. I brought it back six days later, and they determined that the A/C compressor was failing after it heated up. Because this required another diagnosis, there was initially going to be a $120 diagnostic fee. I explained that I felt this was related to the original issue I had brought the vehicle in for, and Brad Schatz took the time to listen to my concerns. He agreed to waive the second diagnostic fee, which I thought was a fair resolution. No one likes having unexpected car problems, but what stood out to me was how Brad handled the situation. He treated me respectfully, listened to my concerns, and worked with me to make things right. That's the kind of customer service that earns my trust, and it's why I'm happy to leave a five-star review.

Spent $150 on a small issue, told me it was fixed but he made it actually worse after checking it…read moreout a second time. Told me he couldn't figure it out and refused to give any money back. Horrible customer service, he purposefully makes you feel less than him and scams you.

Rich is the best I've ever had work on my vehicles. Honest, thorough, reliable and much more. He…read morehas worked on several classics for me and is 100% knowledgeable. You will not find a better price on exhaust work as well.