I am in absolute awe at how wonderful this place is, particularly the service we received from Laura and Emma. It was a last-minute and unexpected need to board Luna while we took the day to ski in the mountains for our vacation from Texas. I called a day ahead to see what was needed and if they could take Luna for daycare the next day. Laura was unbelievably sweet, friendly, and helpful. After signing up and uploading documents, I called back to confirm Luna's reservation. There was no answer but Laura had warned that it would get busy for about 15 minutes or so, so I didn't leave a voicemail and just figured I'd try again in a little bit. However, Laura called me back within 15 minutes and got everything set up. We dropped Luna off the next morning and we were welcomed warmly by Laura, who answered all of our questions and was tremendously sweet with our Luna. While skiing, I had a very bad accident and we called to explain what happened in case we were late to get her. Thankfully we were able to add a friend to pick her up without any problems and Luna was picked up safely. What really left us speechless was the generosity and sympathy that Emma provided us with my accident and last minute changes - she heavily discounted our rate and reassured us that Luna was one of the most well-behaved and sweetest dogs they'd had all day. I HIGHLY recommend this place - they care for your four-legged furry kids as their own, provide a report card with pictures of their day, and it's probably the most generous business I've ever interacted with. THANK YOU K-9 CASTLE! We will definitely be back when we vacation in Denver again and bring our Luna. read more