My fancypants retro-looking Northstar fridge broke over the weekend. Although it seems like we just purchased it a few years ago, it's about 10 years old. Replacing is just not an option, as we overspent on it in the first place.
First thing Monday morning, I called APED for a repairman recommendation, and they gave me 3 names. K-2 was the first on the list, and Eugene answered. He said he could come over right away to take a look.
I couldn't remember who made the fancypants fridge insides, but Eugene was not only able to find out, he got a model number and a serial number, AND figured out how to get the thing apart without breaking it, in very short order. Sadly, the part that was broken was not in stock and had to be ordered. Eugene estimated it would be ready Wednesday morning.
Then on Tuesday morning, Eugene called and said the part was in (!) and asked if it was a convenient time to come over and replace it. It was, so he did, and now my fridge is full of cold beer again. The angels rejoice!
I won't hesitate to call K-2 Refrigeration the next time my fridge goes on the blink (and there will be a next time, we all know that, right?).
Awesome service at a very reasonable price. read more