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    JW Cleaning

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - JW Cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    4 More Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Post-construction cleaning

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    6 years ago

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    Walkiria A.

    thank you very much .!! and we are glad that you like our work;)

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    Brite Maid Services - Grease splatters still on my stovetop. They did not wipe this down.

    Brite Maid Services

    (118 reviews)

    I bought a Groupon because my condo desperately needed a cleaning. The cleaning was okay, but I…read moreprobably won't use them again. Scheduled a day and time about 2 weeks in advance. Though I knew I would be working from home I asked them to contact me 20 minutes before they would be arriving. We scheduled a 9-11 am arrival time. They called at 8:35 and indicated they would arrive in 20 minutes. I went downstairs as my building requires me to let them in, plus needed to show them where to park. I went downstairs at 8:55 and they weren't there. In fact I waited downstairs until 9:30 and called the number they called me from and it went right to voicemail. Ok, left them a message that I was going back upstairs and to call when they were closer. I found out they were in traffic due to construction. I think they should have called to tell me that. It was a workday for me! Anyway they arrived and hardly spoke English and I don't speak much Spanish. Recommend to the company that they send someone who at least has some basic knowledge of the English language so its not hard to explain things to them. Trying to tell them where to park was like pulling teeth. I knew what to expect as after I purchased the Groupon I went to their website. i could see that they upcharged for many things. Ok, well, I opted not to get any of the extras as all i really needed was some vacuuming, dusting, and basic cleaning. The cleaning part was the only reason for the 2 stars as they actually did a pretty good job there. But one of the ladies, her phone kept ringing and she'd pick it up and go into another room and talk on the phone. This happened multiple times and frankly I was getting sick of it since she was there to clean and I was trying to work. One call, okay, maybe two if it was an emergency, but more than that is just ridiculous. Again, send someone who has at least a basic grasp on the English language. Not likely to book again.

    NIGHTMARE According…read moreto their site the following is included: All ceiling fans and their wings are wiped down, as long as they are no more than 8 feet off the ground ALL 4 OF MY FANS WENT UNTOUCHED. Dust down and wipe all furniture LAMPS STILL DUSTY Shower glass and inside still dirty Bathtub still dirty Exposed baseboards, exposed middle trim, and exposed window sills to be dusted down. NONE OF MY BASEBOARDS WERE CLEAN NONE OF THE BELOW WAS DONE Restroom faucets, dispensers, countertops, handles, tubs, toilet seats, floors Phones, keyboards, mouse devices, remote / gaming controls & high frequency touched areas Wall Light switches Kitchen handles, door knobs, keypads, wall light switches, general countertops Handrails Cabinet knobs Sweep and mop all floors MY BATHROOM FLOORS WE'RE NOT MOPPED The experience continues to escalate. The ladies arrive exclaiming loudly they don't do ceiling fans because they're too short. They requested a stool from me, although your website advertises all ceiling fans will be cleaned if under 8 feet. I also showed the baseboards which is also advertised as cleaned, they said they don't do it. My children are attending school virtually and they're bickering with me. Then speaking Spanish loudly on face time. Disrupting my home. The worst customer service. I was pointing things out and one cleaner said "lady I have more houses to go to. I cleaned it already!" Was her response after I showed I could get everything spotted up myself with a Lysol wipe. They laughed in my face and said bye. After slamming my door! They claim to have left their Jacket and was banging on my door. Then called the police because of their carelessness. There is no such items here. Theor website says the following and I don't have any liability to your employers either. They need to vacate the premises. " Access Liability Customers who opt to provide Brite-Maid-Services with an agreed upon location for access to their domicile accept full liability for any events or circumstances that lead to theft or loss of their key. A customer who chooses to leave your key or the door unlocked understands and accepts that Brite-Maids are not responsible for theft, loss, or misplacement of any objects." Mind you the NO SHOWED yesterday. My appointment was yesterday

    JW Cleaning - homecleaning - Updated May 2026

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