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JW Auto Care

4.5 (125 reviews)
Open 7:00 am - 5:30 pm

Services - JW Auto Care

Auto diagnosis or inspection

Auto maintenance

Oil changes

11 More Services

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

JW Auto Care Photos

Recommended Reviews - JW Auto Care

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Why are they charging me $340 or 2 hours of labor for 20 mins of actually work?  I was ripped off.
Steve C.

RIPOFF!! Avoid this mechanic shop!!! They will overcharge on labor and charge you miscellaneous shop fees. In April of 2023, the power seats on my Chevy Suburban were failing. So I searched Yelp and found this shop based off of the five star reviews. I dropped off the vehicle and within a day or so I would told the following: the switch that controls the power seat function was faulty. The employee told he had order a replacement and he said "it will be one hour of labor for the install of the new switch." for one switch/seat. Where I was raised, if someone tells you one hour of labor, it will take one hour of labor. Fast forward: I only had them fix one seat (not both). I paid $468.68. $339.66 for labor and the rest was "parts", tax, etc. Fast forward a few days later: I could afford to pay to fix the second seat so I did it myself. I bought the power seat switch online. I went to install it and it only took me 6 minutes!!!!! No special tools. No calibration. Just take off the old one and plug in the new one. Why did this shop charge me $169.83 for one hour of labor for something that took me 6 minutes to do? Obviously, I was ripped off. Further scrutiny of my invoice receipt showed I was charged another $169.83 for "troubleshooting". Also, the power seat switch they charged me $106.85 for, I paid $22 for online. I am sure the owner will have a clever response to this. Maybe he will say "we charge based on a labor guide and predetermined rate" for different types of fixes. Here is my response: don't take money from hard working people. At the end of the day, charge customers a fair price for fair work. I work two jobs and am trying to provide for my family. Mr. Welker, stop overcharging your customers on labor, and parts markup and miscellaneous "shop" fees that I didn't authorize.

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8 days ago

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6 days ago

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11 days ago

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2 months ago

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1 year ago

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6 months ago

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2 years ago

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3 years ago

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9 months ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

Always great and trustworthy service! my go-to guys for everything from routine maintenance to sudden emergencies.

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3 years ago

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4 years ago

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5 years ago

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2 years ago

Great family business and fair. The customer service is awesome. I would definitely be bringing my cars back.

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2 years ago

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4 years ago

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4 years ago

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5 years ago

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2 years ago

Business owner information

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Johnny W.

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6 years ago

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Ask the Community - JW Auto Care

Do you have anyone who specializes in Honda repair/maintenance?

Good morning Kiki. Thank you for taking the time for looking us up on Yelp and thinking of JW Auto Care for your repair & maintenance needs. We have ASE certified Technicians certified in all areas of repair & maintenance. We do not necessarily… Read more

Do they sell used tires?

Good morning Melissa and thank you for looking us up on yelp. Unfortunately we do not sell used tires, only new. Please let us know if there's anything else we can help you with. Thank you again.

View All 3 Questions

Review Highlights - JW Auto Care

The communication and patience I received from Johnny through multiple phone calls was great!

Mentioned in 20 reviews

Read more highlights

Midas - Waiting area with TV

Midas

(259 reviews)

Hesitant to make this review because frankly, I want to keep their great services to myself!…read more Signs that you've found a great, honest car place: - able to offer a deal on some things but don't give you a deadline to decide to pressure you, a great value for the quality of service offered - offers warranty on select services - even if you're not super knowledgeable about cars, they still take the time to show you exactly what they're seeing that needs to be fixed, not all service places offer that transparency - they're thorough, checks everything and checks Carfax to make sure that everything is up to date - even when they were busy, they were able to do a big fix for me and my suspension in a timely manner and my car has been driving smoothly ever since - If you need to stay while, they've got popcorn, soda, water, coffee, electrical outlets to charge your devices and a clean bathroom Most importantly, Alex, the manager and his staff members were great. They treated my little 2005 car as if it was their family member's car and they fixed it for longevity. I'm incredibly grateful for their honesty, transparency, quality of service and time.

TERRIBLE SHOP. Come here if you want to destroy your car and get your mileage changed. Went in for…read morean oil change and they drained my oil then never put new oil in. They then proceeded to say that it's not their problem since it wasn't during there shift. Also caught them changing the numbers on my mileage during oil changes and denied it after proof was shown. I wouldn't wish this service on my worst enemy. Simply just go to a different shop, this one needs to get shut down. If you've "I've been doing this longer than you've been alive" - John. if that's the case put oil in my car like you're payed too because engines don't work without oil Mr. mechanic.

JW Auto Care - autorepair - Updated May 2026

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