Cancel

    Open app

    Search

    JW Alterations and Apparel

    5.0 (1 review)
    Closed 10:30 am - 5:00 pm

    Services - JW Alterations and Apparel

    Clothing reproduction

    Custom tailoring

    JW Alterations and Apparel Photos

    You might also consider

    Recommended Reviews - JW Alterations and Apparel

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Esther K.
    14
    34
    13

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - JW Alterations and Apparel

    Verify this business for free

    People searched for Sewing & Alterations 390 times last month within 15 miles of this business.

    Verify this business

    Theresa's Alterations

    Theresa's Alterations

    3.4
    (49 reviews)

    I've been taking clothing here for 10 years and have never had any issues. I do sometimes feel the…read morepricing is a bit steep but it's worth it to me to have the work done professionally.

    I was highly disappointed with my experience at Theresa's Alterations…read more I brought in a bridesmaid dress to be shortened and have the zipper repaired. I was given a pickup date and told that if it was finished early, they would call to let me know. When I arrived on the scheduled pickup date (which was also listed on my receipt), my dress hadn't even been started. It took the staff about 15 minutes to locate it, and once they did, they immediately apologized. They offered to have it completed the following day and said they would give me a discount for the inconvenience. I completely understood that mistakes happen and appreciated the apology. They asked if I could return the next day, but because I had to work, I told them I would pick it up the day after instead. When I returned two days later, the dress was finished. After trying it on, I went to the front desk and asked about the discount we had discussed. The employee laughed and said, "We don't do discounts here. Who would have told you that?" I pointed to the woman I had spoken with previously, who I believe is Theresa. Theresa then told me I had shown up two days late to pick up my dress and that she doesn't give discounts. I reminded her that when I came on the original pickup date, my dress had been misplaced, the alterations hadn't even been started, and she had personally offered me a discount because of the situation. She denied that conversation ever took place. What was most disappointing wasn't the initial mistake--it was the lack of accountability afterward. I understand that errors happen, but standing behind your word and making things right is what good customer service is all about. Unfortunately, that didn't happen here, and because of this experience, I won't be returning and cannot recommend Theresa's Alterations to my friends or family.

    JW Alterations and Apparel - sewingalterations - Updated August 2026

    Loading...
    Loading...
    Loading...