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Juujbox Storage

5.0 (8 reviews)
Closed 7:00 am - 7:00 pm

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Photo of Trea H.
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2 years ago

Helpful 2
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5 months ago

We got the boxes on time. The boxes themselves were good. No issues with pick up either. I highly recommend.

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7 months ago

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2 years ago

Helpful 1
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11 months ago

Easy communication through emails, showed up at the exact appointment time for drop off and pick up! Will definitely use the service again

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2 years ago

Helpful 1
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Photo of Mike C.
119
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2 years ago

Helpful 1
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Photo of DK A.
353
4
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3 years ago

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Ali M.

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Extra Space Storage - Keypad

Extra Space Storage

(33 reviews)

Sorrento Valley, Miramar

We stored our furniture at Extra Space Storage in San Diego for about four months while we were…read moreaway for the summer. When we came back, we found the floor completely soaked with water, and many of our belongings were badly damaged -- including three mattresses, their toppers, waterproof covers, storage bags, and several household appliances and furniture pieces. The total loss was over $8,000. The water clearly came from the facility itself, seeping through the side and back walls of the storage unit. We have clear photo evidence showing large water marks in front of the unit, which means the flooding was visible for some time but completely ignored by management. When we first reported the issue, the on-site manager admitted that they did not even know what was behind their facility, which shows a serious lack of inspection and maintenance. Later, when we discussed the damage and requested compensation, the district manager got involved -- but he refused to take any responsibility or offer any compensation or refund. Although we had insurance, it only covered $2,000, far below our actual losses. The facility refused to refund the four months of storage rent, even though the unit was clearly unsafe and caused extensive damage. This was a truly disappointing and frustrating experience. We trusted Extra Space Storage to keep our belongings safe, but due to their negligence, lack of facility maintenance, and poor management accountability, we suffered major losses. I strongly recommend anyone considering this location to think twice and inspect your unit regularly.

Great experience. Reserved online and finished in store so I could check out the place before…read morefinalizing. Pat helped me through the process, answered questions, offered options and showed me around. The process was clear, well thought out and I knew exactly what to do. The place is clean and maintained and I feel satisfied leaving my property here until I need it. Highly recommend.

Juujbox Storage - selfstorage - Updated May 2026

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