I had them come out to fix my air conditioner during that hottest week ever in July. My air went out the night before. I booked a time online for the following day. They came out for that specified time. We have 3 dogs. I have AFIB and my daughter-in-law is pregnant. Thank God the technician fixed it. All the parts necessary to do the job were on his truck. Such a relief. And the price was right. They send out lots of coupons too. I highly recommend Just In Time. read more

Triple Play of great service. First, it was Kyle and Clayton (sp?)...out to flush a water heater and inspect a water hammer issue. Divide and conquer: Clayton handled the flush...no problems there, while Kyle tackled the water hammer, which speculated might be the result of a faucet cartridge I improperly installed. But he checked everything...water feed under the sink and even pipes in the basement (which he snugged since it looked like one of them was loose). Then it was back to the sink and the faucet cartridge. The good news? I hadn't muffed the installation! I just looked like the part was a lemon. Better news? He had the part on hand. Even better news? Both projects cost less than expected, even without using a discount card I had forgotten was taped to the fridge. In. Out. Done and done, but not before they did a thorough check for leaks. They were followed by Josh who talked me through the wide variety of furnaces they offer. Not a cheap investment, and he knows it, which is why he patiently went through all the options. I now know more about what goes into heating a home thanks to him. All three of them...courteous, professional and efficient. Thanks. A great way to start the week. read more

Anthony, Nathan and Clayton were here today to install a tankless water heater, water softener and a reverse osmosis system. They also put in shut off valves in the kitchen and bathroom. They were very clean, professional, punctual, worked well together. They were friendly and informative. Anthony showed us how everything worked. Told us to call if we need anything! Thank you!!! read more

They sell you furnace/AC system with 10-year warranty, but they don't register the warranty as 10 yrs from manufacture, so they don't honor their warranty when you have another contractor come and replace the part. Come to find out they never filed paperwork with manufacturer to honor 10-yr warranty, so manufacturer shows you only have a 5-yr warranty. Won't reimburse you either for that part under warranty. Wonder how many other customers think they have a 10-year warranty on parts, but Just in Time heating never properly filed the warranty with distributor/manufacturer? There is only one distributor that handles local area for parts, so all contractors use same distributor. Furnace heat exchangers and compressors should have a 20 or 30 yr warranty after talking with other contractors, but Just in Time heating offers 10 years. Any contractor can do warranty work if the part is warranted. Reason another contractor did the work is, Just in Time heating charges are double, they say a part is not under warranty when it should be under warranty, want to tell you other parts are bad but when you have another contractor come out for second opinion, that contractor says that part is working just fine. Charged $180.00 to replace a 5-amp fuse that cost pennies to replace on the furnace, took maybe 5 mins to remove cover and replace fuse then put cover back on. Just in Time Heating always tries to sell more than what is actually needed. Charges to come out and look, charges for installation fees, charges for part that should be under warranty, Wont honor the warranty. Do NOT do business with Just In Time Heating from Sandwich, IL. read more

After being a customer for over 13 years they refused to do business with us any longer because I was able to get a quote for a new furnace at less than half the price because of the business I'm in. From $20k to $7k. I guess I'm only a valued customer if I'm paying the BIG bucks. We also had a problem with them making a repair without prior cost authorization. There are better companies out there. Stay away from this one unless you don't care about throwing money away. read more

Tuesday - had no heat, came & looked at furnace then furnace it came back on by itself workman left, did no repairs - But yet he emailed 2 estimates - Better if burners cleaned - Peace of Mind+Blower Cage Cleaned - Fixed Nothing, but Signed husband up for their Red Cape Program $300 + $29 Wed - Popping = misfiring of burners - Different Technician came back for free - cleaned burners $175 didn't mention cleaning blower cage said gas valve needed to be replaced $600 = TOTAL of $1,000 after 10% Red Cape discount = 2 consecutive days , 2 different technicians, 2 different diagnostic decisions, = Which is a Ton of money to Most People These Days & Most importantly Did NOT fix problem Buyer Beware We Recommend Malley - Earlville Best Thursday- Furnace blowing nonstop cold, burners not firing Called Malley from Earlville came out within the hour-faster, 1visit, fixed it in less than an hour - more efficient, put in 5 new burners - more knowledgeable / effective - did what needed to be done ( no more) & more reasonably priced 5 stars plus Only $500 on a holiday = 1/2 the price Hooray It is a Happy New Year with Malley read more

Had a toilet that was clogged and not flushing properly. Got their flyer in the mail with a discount. Charged me $132 for the service and it still wasn't fixed. But made sure to quote me $3k for 3 toilets that Home Depot charged for less than a quarter of the price. Scam Likely read more

I needed a bathroom sink worked on. Work was done on schedule and price was reasonable.

After having a lot of plumbing work done, I found I had been double charged for 1 item. The said they would credit it back, then tried to credit back less than I paid. The following day, a hose bib they installed would not close, spewing water all over my patio. Then I found out they lied about the 25 month financing (turned out to be 12 month). Their brochure showed the finance company offering 25 months interest free. Later the finance company (Service Finance) informed me they do not even offer a 25 month option. Used to know and like the owner, but will never use this company again. Horrible experience! read more

Excellent professional quality work every time! Thank you Just In Time, for coming to my rescue helping tape up my little gas leak!

Just in time has been just wonderful to us, as we've located back to Sandwich, IL from California. As a result, I have opted to entrust Just in time to manage the maintenance of our home (purchasing a package). They offer a variety of services ranging from Plumbing to HVAC. They are very fair with pricing and offer some payment plans, making their services reachable and affordable for the hardworking folk. They have a very dedicated office staff (Amber, Gen, Alysse, and each and every one of them), who are always very communicative, accommodating, honest, and kind. Their technicians and field staff are wonderful too! Each and every person that has entered my home from this company has been very well trained, knowledgeable, able to explain options, trustworthy, and kind. Anthony (Tony) just in times main plumber has completed significant work for us, he's been wonderful to work with, even quickly diagnosing and correcting a water softener issue which had been caused by another vendor (who went to wrong house), with minimal charges of replacing salt. Again, without hesitation, I highly recommend Just in time for your home needs! We will continue to support this growing business as their loyal customers, in return for the wonderful treatment and deliverables we have received! It's important as a community and surrounding communities that we support our small businesses, as this brings local necessary services and creates jobs for our very talented pool of trades workers! Marni K, Local resident. read more

the worst company I ever dealt with. the techs have no clue what they are doing. The tech always try to up sale every time . Big time rip off read more

Had my furnace and air conditioner inspected and Mike Abens did a fantastic job. He was very thorough.

Just wanted to say how impressed I was with Donovan and Matt from Just In Time HVAC company. They came to my house to look at my water heater. Within a minute they diagnosed my problem, then they explained different options that would fit my needs and my budget. They made it very easy, and after they explained the ease of it, I went for a tankless water heater. They set up an appointment, relit my pilot light, and even noticed that I was having trouble with my furnace exhaust pipe, as it was nearly had no rise to it, which he explained could cause carbon monoxide issues. He brought new pipe when he came to do the main job, which I might add they fixed as part of the overall job for free! Donovan was always looking to make sure his new work and my existing work would be safe and efficient. He noticed my intake gas pipe was only hand tight, he fixed that. He was always working, spotting, and figuring out what was the best for each spot, while Matt used his youth and strength to effortlessly lift everything up and down from the truck to my basement and back. Overall an amazing job, with a price point over a thousand dollars less than other quotes. If you have a heating or air issue, I would highly recommend you call JustInTime first and have them out. Well worth the time, well worth your money. Charles Rhoades The photos below show what they found in my existing furnace exhaust pipes, which the replaced as well, thank you! read more

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Nate replaced my sister-in-law's water heater and according to her he was very professional and explained how it works. I was satisfied with the cost. read more

Great friendly service. Explained everything the entire time he was here. Ask for Dutch. read more

Just In Time - Heating & Air Conditioning/HVAC Near Me - Sandwich, Illinois

T.J. did our annual AC maintenance. He cleaned the outside unit and check to make sure our AC was working at peak performance levels. He provided friendly and professional service. read more

They came out to change a part on our furnace for 160$...a few days later the furnace quit working and the repair man told me it was a crack in the heat exchanger. This would be a 2700$ fix.... I had another company look for the "so called" crack and they couldn't find it. Restarted the furnace and has been working fine since. Trying to sell us something we didn't need.... Won't go back to them in the future. read more

I had my furnace stop working at 10:30 pm last winter. They were the closest and the only ones answering the phone at the time. They told me it would be $100 just to show up but they would credit that toward the repair if I chose to have them fix it. They replaced a part, that I found out the next day was a $145 part and took only 30 min to install, and then charged me $550 for the repair. I checked the next day with two other reputable companies and they both told me that the repair, even at that time of night, would have been around $400 - $420. Armed with that info, I called these guys and asked why so high of a cost with them and if they were willing to refund the higher charge down to the $400 - $420 range. They said no and started attacking me about the fact that I cussed when told the cost of the repair charge. Sorry, but that's usually what happens when it's -8° outside with a windchill of -38° and some repair guy is saying 'well, just pay me the $100 service call fee and call someone else!' and the temp in the house is already down to 47°. They were very rude about the entire situation and very overpriced. Too bad they didn't educate their repairman to assess the situation and realize that my furnace is old and that it would soon be in need of replacement. Had they done that, he could have given me a great price and made me happy knowing that by doing that, I would be calling them right now since I'm in the market for a complete replacement of my furnace and AC. Just by ripping me off the extra $150, they're now losing thousands because I would never dream of calling them now!! There's no character in holding someone's wallet hostage in the middle of the night with extreme cold temps outside knowing that, no matter what, you're getting $100 just for showing up. If they would have just been fair in the pricing, I would be asking them to come out and quote me a price on the replacement of my furnace and AC. Instead, I'm using one of their competitors. read more

Just in time installed our new front door and storm door. Irv and Jordan did an excellent job! After the door was finished they explained everything I needed to care and operate my storm and front door. They were very knowledgeable and took great care installing both doors. Great customer service from both of these guys!!! Wonder job! Thanks again Just in time for a job well done! Lynn Martinelli read more

Rude to a potential customer. I wasn't even given the opportunity to come inside before I had a rude girl come out reprimand me for being parked for literally 2 minutes. Disgusting threatening to tow someone after such a ridiculous amount of time. Maybe wait for somebody to be parked for five minutes before threatening them. read more

A repairman named Troy came out to service my dryer ventilation and when the problem was revealed to be more intense than originally thought he spent most of a day here installing my new ventilation and fixing my dryer so my house doesn't burn down lol. The guy was friendly and courteous the entire time, he explained what and why he was doing and even with the extra work done the final charge was not much more than was originally quoted to me. HIGHLY RECCOMEND! read more

These guys are great. We recently bought a house had them come in and inspect two HVAC units and clean all the duct work. Pricing was very competitive with other quotes and they did great work. We've signed up for a maintenance agreement with them and they've been nothing but great. read more

A repairman named Troy came to my house on Easter to fix my furnance. Troy was prompt & professional. Thanks for your excellent service!

Great Guy, he knew what was wrong with AC unit very quickly, Good Company, highly recommended, very professional. read more

We had Just in Time service our central air unit using a certificate won at a business fair. The technician, whose name was Guy, was extremely professional. He answered all of my questions and made me feel like the service would have been a strong value even if it hadn't been complimentary. He was not pushy and explained things in a manner I could understand. I will use the company again and will ask for Guy. read more

Last year, we had them clean the ducts, which was ok. While they were out, we had them also check the coils. They found cracks in the furnace, so we decided to use them for a new furnace. What a fiasco. On the appointed day, they did not show up. Apparently, a staff meeting had been called and no one notified the customers. Should have cancelled the whole thing then but they had my check already. They sent a crew out hours later than the scheduled time (more than 4 hours late). This summer we noticed water collecting on the furnace and called again. The owner came out and all he could do is complement his guys on a great install. Nothing was checked to make sure no water was dripping into the exchange, etc. There was even a screw missing that would have prevented some of the dripping happening outside the unit. I called a competitor this fall to check the furnace before we turned it on for the winter. Could not believe the sloppy installation, etc. WE WILL NEVER, EVER USER OR RECOMMEND JUST IN TIME FOR ANYTHING. Horrible. read more

I have used this business on two occasions, and have found them to be extremely overpriced for their service. For one of the repairs... I paid over $450.00 to have a part replaced on my furnace, to find out that the part should have been approximately $50.00, and it took their service tech 30 minutes to install. The same issue came back less than 60 days later, but I chose not to call them again. I did receive a quote from them on another job, but luckily I called someone else and was able to have the repair done for less than half of the price they quoted me. read more

Last year they came to quote me on installing a air conditioning unit. The man that arrived sat in his car for a while. When he finally came to my door and inside he had a strong odor of marijuana. It appeared he sat in his van and smoked it before he came in. Kinda scary when it was just me and my 12 month old. We did NOT end up using them for that reason. Very unprofessional. read more

These guys can't be beat! They've been coming to my house for years for furnace cleanings and minor repairs. Always treated with the utmost professionalism and service. Never any pressure to join their monthly club or purchase upgrades that weren't necessarily needed at the time. I appreciate the guys' honesty when they tell me the true condition of my parts and that I would probably need to replace in a couple years, rather than a "fear" sell of why I need to replace now. read more

I have used just in time twice now to clean out my air ducts and they have done a fantastic job both times! No mess left behind, and you can visibly see the difference. I highly recommend them read more

I have used Just in Time twice now - once when my air went out on the hottest day of the year, and then again today when my furnace wasn't working (it's 16 degrees outside right now). Both times, Jeff came to my rescue. He is professional, thorough and on time. I also appreciated how the dispatcher was able to accommodate my schedule so I didn't have to miss too much work. I'm a BIG fan and will continue to use them for all my heating and air conditioning needs. read more

Jeremy efficiently removed my old 50 gallon water heater and replaced it. He was thorough, honest, polite, and hardworking. I asked a lot of questions and Jeremy was extremely patient. Not only did Jeremy answer my questions, but he also showed me what he was talking about on the hot water heater. I will use "Just in Time" for any of my future plumbing needs. Ask for Jeremy - He was fantastic! read more