While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrived clean, everything was functioning and very comfortable to ride in!

First time using 5-star, and all I can say is the service deserves 10 stars…read more Service was from OC to So-Fi, driver was early to pick-up location to ensure on-time departure. Departing from the initial venue, driver was at the exact location we asked him to be, so getting out of So-Fi was very smooth. Upon arriving at 2nd location, we asked if we could extend, and he referred me to the owner. Upon speaking to Ryan (owner), we agreed on a set time and price to extend our night. Needless to say, owner and driver were more than willing to let us continue our night with the ease of knowing we all had a ride home. Bus condition was in A1 shape, very clean, great speakers inside the cabin (no raspy sounds), and new clean ice in the coolers. I lost my phone in the mini-bus, was found by their cleaning staff, was notified and returned the next morning. 1000% professional business.

I was looking for a party bus for my staff to go to Daytrip LA for their season finale, and…read moreBOY--couldn't be happier with this company! From start to finish, Mike's genuine care for hospitality and customer service was absolutely felt. He made the entire process so easy and was always available to answer any questions or concerns I had before booking. That kind of communication and attentiveness really stood out to me! But the day of transportation was truly the cherry on top! Our driver, John, was the absolute sweetest and made sure we had the best, top-notch experience possible. He kept the AC CRANKING and the bus bumpin' and jumpin' the entire time! I'm still not sure if some of those bumps were John making the ride extra fun for us or just the streets of LA, but either way, my staff and I were laughing the whole way! Between the unbeatable pricing, trustworthy and friendly staff, FUN drivers, and seriously top-notch customer service, I genuinely don't think we could have asked for a better experience. Genesis Limo absolutely delivered, and I will 100% be using them again for our future events. Thank you, Mike and John, for making our day so much more fun and memorable! You guys were AMAZING!

I called 10 companies looking for a party bus. We went with Genesis for our company outing to Del…read moreMar Racetrack for the day. Best prices and reviews. Genesis was awesome. They were on time. Clean. We were very comfortable. AC worked perfectly. Fabulous driver with a great personality. We will be using them again.

Always great. Used this service many times and always recommend to all of our friends. Top serviceread more

Consistent professional car service, though I wish the surcharge could be removed. Drivers seem all…read morewell qualified and professional, with clean vehicles.

I hired this company for a round trip ride home, because I had surgery. Armando was my driver…read more Let me tell you..IT WAS THE MOST PROFESSIONAL AND CARING EXPERIENCE EVER!! He took such good care of me!! He was early and prompt picking me up at the hospital!! He is a caring people person so much! He helped my anxiety to come down before surgery. Hes pleasant, sweet, made sure I didnt fall, ..I called this morning and told Linda..How much I love this company! I also will ask for Armando again next time I hire them! Hes wonderful! Im so grateful for this service as well!! Im alone now, and at 64, ill be needing more ride services in the future! Care 22 Medical Transport is my definite choice!!

For this type of service you will pay quite a bit, but their prices are the more reasonable out…read morethere. Staff is very kind. From customer service to the drivers/transporting service. They show genuine concern and are respectful. They understand our needs and even our whines. My needs are being brought down the stairs with their special chairs that basically roll down the stairs conveyor style. But of course have to be handled by personnel. HIGHLY RECOMMEND

We had an unexpected issue come up with Orange Coast and they went above and beyond to make the…read moresituation right for our group. We appreciate their wonderful customer service and generosity in the situation. We will use them again in the future. Thank you!

I booked Orange Coast overnight for a celebrity client who had several stops. Initial booking…read moreprocess was smooth, but the night of the service was a disaster. This is what our celebrity client's team reported: - Upon pickup, the car was messy with trash inside and 3 unlatched children's car seats thrown across the 2nd row - The driver notified our talent that it was their first time driving and they "got the job from a friend." When one of my team members entered the car after meeting up with the client these were her firsthand observations: - Malfunctioning sliding door and driver failed to exit the vehicle immediately to open it. - Empty water bottles on the floor causing a fall hazard; my co-worker slipped on one when entering the vehicle. - Empty cans in the back seat pockets. - Children's car seats discarded in 2nd row (no one in our party had children and car seats were NOT requested for this ride). - A bad odor in the car. - They were dropped off at the wrong location even though the driver was notified 3x of the drop-off location. Since it was the airport and we were on a tight timeline, our celebrity client had to walk for approx 10 minutes to the actual drop-off location. - When we tried to exit the vehicle the door got jammed and left us stuck inside until our celebrity client and the driver were able to force it open. - We asked the driver to please be ready at the pickup location by a certain time and we still had to wait 5 minutes outside for him in an unsafe location to arrive. I want to give credit to Greg -- who I called as soon as I was informed of the horrible first leg of the trip (around midnight, since it was an overnight service). He was mortified and apologetic and did everything he could to rectify the situation, but since it was an overnight service he couldn't get us a new driver or car. He did contact our driver to clean up the car and get rid of the car seats, and to my knowledge this did happen. I totally understand the constraints he was under and appreciate his efforts. A few days later, I reached out to the representative who had been handling our booking. I outlined everything I mentioned in this review and quite frankly asked for a refund of some kind, since our client was left feeling unsafe and uncomfortable, the timeline of our work day was affected, and the entire situation reflected extremely poorly on myself and our organization. The service was absolutely unacceptable and caused multiple safety issues throughout the evening. However, I received no response from our representative. I really never leave bad reviews unless it's a matter of safety but I do feel like I have to make this review. I would never recommend this car service to anyone based on the experience our celebrity client and his team had.

I'm not proud and in-fact very embarrassed to say I had my vehicle repossessed by this company…read more However, everyone working here was extremely pleasant and helpful to me during my difficult time. I thank everyone at this company for being so nice. I don't recommend getting your vehicle repoed but I'm thankful for being treated like a human being.

I had the unfortunate experience of dealing with Independent Recovery after my car was towed, and I…read morecan't express how frustrated I am with their unprofessional service. The staff members seemed completely indifferent to customer satisfaction, making the entire situation even more exasperating. Their operating hours are extremely limited, only from 9 AM to 1 PM, and they ONLY offer same-day appointments. This seems like a strategy to keep your vehicle longer, racking up $10 per day for parking, along with a $45 fee for the appointment. It feels like an intentional setup to rip people off. The woman at the counter is extremely rude hiding behind a mirrored counter, and failed to inform me that they only accept cash. So I had to get an uber again to a bank to get cash right away so my appointment won't be wasted and my car being held for an additional $10 a day. After over two weeks of having my car, I was shocked to find scratches all over it, and even worse, they had left my doors open, resulting in a dead battery when I finally picked it up. I paid another company to come give me a jumpstart. I would strongly advise avoiding Independent Recovery at all costs. Their practices are exploitative, unprofessional and absolutely disgusting!!

Rocky was a tremendous driver. We were staying at the Westin Marriott for a conference and a…read moreDisneyland trip on the tail end. Rocky helped us out of a bind with a last minute trip needed to the airport. Great conversation, great driving, and great vehicle. Will definitely use Rocky again next time we are in town. Thanks, Mark

Rocky was super friendly & kind!! He picked us up at the Westin Anaheim & dropped us off at…read moreDisneyland! Highly recommend, super luxurious car too! 10/10!

The entire process to rent a bus was easy. Randy, the driver, was on time, extremely helpful and…read moremade our day. This is a great company. P. Dreyfus

Used them for 5 trips during my company's on site meetings. Vic and our driver were fantastic…read more Responsive, punctual, courteous. Will be booking them again the next time we need group transportation.

Prompt, transparent pricing and very easy payment via Zelle. Looking forward to the service for my…read moreson's wedding.

Best party bus service I used!…read more John took my party of 40 to a dodger game on a 100 degree day and the AC was ripping - ice cold! Very professional service. Will absolutely book again!

. The service was definitely a 10/10. My car was delivered very quickly and on time, and you made…read moresure to find me a good load at the price I was looking for. I really appreciate everything and would definitely recommend SONIC AUTO to my friends and family. Thanks again, and sorry for the late review!

Sonic is a broker, not a carrier. They'll quote you a low price, but expect it to rise 30-50%--that…read moreinflated number is the actual market rate. The initial quote is just an estimate; the final price is confirmed only after they contact a real driver. You need a very flexible schedule. Drivers may commit and then no-show, or promise a morning pickup but arrive at night. You'll have to stay on top of things yourself. That said, my agent Cameron was great. When the first driver ghosted me, Cameron quickly found a second driver (though this cost me a few days). Luckily, the second driver didn't raise the price--but note: if your first driver bails, your quote is essentially void, and the next driver will either keep or increase the price; a discount is highly unlikely. Cameron even set up a Plan B and kept looking for a third driver in case the second fell through. That proactive backup planning was excellent. One caveat: Cameron works 5 AM-2 PM PT. After-hours issues are hard to resolve--my first driver scheduled a 4 PM pickup, never showed, ignored calls, and Sonic's office was closed, leaving me waiting helplessly. That was frustrating. But if you accept Sonic as a matching service and have a realistic budget, it works. I shipped my car from Woodland(95776) to Irvine(92618) in an enclosed, fully insured trailer for $800--a fair price (though far from the initial $450 estimate). Tips: Give them a timeframe (e.g., 08/01-08/07). They'll find drivers and relay quotes. Research typical rates, tell Sonic your target price, and they'll usually match it. If no driver accepts within your timeframe, your deposit is refundable. But if you cancel or reject a driver that meets your price within that window, you may lose the deposit. Would I use Sonic again? Yes, but with more schedule buffer--and I'd ask my agent to keep hunting for backup drivers until my car is physically picked up, to avoid no-show disasters.