My son took his Honda here. The first thing he told me about this place is how nice the people…read morewere to him. He didn't feel intimidated and felt comfortable leaving his car there. I picked up his car after a week. They did a wonderful job fixing the damaged. And yes, they were very friendly and helpful. I would recommend this place to anyone!

Incredible mechanics work from start to finish. They are clear with you, provide several estimates,…read moreand strive to do their best to work within your budget while guaranteeing the best safety and quality of the vehicle. I've taken my vehicle to several mechanics over the years, and this was by far the fastest, smoothest, clearest, and well performed job I've seen in a long time. They even took steps further than others in what I've seen come out of other mechanics, taking the time to clean parts of the car that hadn't been touched at other places. I recommend this place to everyone I know, you will not be disappointed. Please come check them out!!!

Great experience! Excellent communication! They worked very well with the other guys insurance…read more Highly recommend!

Best repair ever! It appears that they detailed my car, it looks and smells brand new! It was also…read moreready to pick up before the estimated time. I really appreciate them keeping me informed about the repairs. Thanks!

Gary was recommended to me years ago, but we used the dealership for service. Finally, the…read moredealership made what seemed an unreasonable recommendation. So I took it to Gary for a second opinion. So glad I did. We have 4 cars ranging from 60+ years old to 10+ years old & Gary (and the team) work on all of them. They are willing to use parts I source (sometimes from Craig's List) and recommend what needs to be done rather than what could be done. When picking up or dropping off is a logistical problem, they come get me or take me home. And they are all super, super nice & friendly.

You know, for what I paid to get my POS fixed I could have used it for a down payment for a brand…read morenew fuel efficient car that I actually might like to drive. Anyways, they did a really good job on fixing most of the stuff that was wrong with my car. The other stuff I can change out myself. Gary, the owner dude and the rest of the people that work up there are really nice people and do look out for you and for the best interest of your car. When my card didn't work for some reason, Gary even drove me up to my bank so I could pay him. Cool dude, even offered to get me some Micky D's since it was right next to the bank, hehe. I'll probably be going here to get my oil changes and stuff from now on, until I move again in a couple of months.

We were looking at a used wheelchair van that we knew had been in an accident although we were…read moreassured that there was no structural damage by the seller. Ivan inspected the car for us prior to the purchase and saved us from regret. He helpfully showed us many concerns and he was so kind and helpful. We are so appreciative of the lesson and would highly recommend Payne and Sons. Thank you!

Toyota of Rockwall highly recommended this shop after my Camry was damaged in a collision-I am so…read moreglad they did! I got such expert and prompt guidance and assessment for my vehicle! Ivan Stephens was great! He was so consistent in staying in regular communication, helping me navigate every step of the decision making process! Thank you, Ivan-and "Payne and Sons"-for making me feel like a valued customer! God bless you all!

After a minor fender bender on June 29, 2025, I chose Mr Car Shine Body Shop to repair the damage…read moreto my F150 pick up. The insurance company offered under $5,000 for damages that - in the end - total over $10,000. Ali took me through the estimate, and explained in a simple, no nonsense way why there was such a difference between the Insurance estimate and the body shop estimate. Not only did he put me totally at ease, the folks at Mr Car Shine Body Shop (big shout out to Donna and Samantha) handled the entire negotiation process with the insurance company. Ali under promised the work, and greatly exceeded final product. They even loan me a free loaner car! There is no question who I will be using for body repair for future need! Thank you! Steve Thompson

I drove for Rideshare Lyft and Uber. I was hit at the rare right side of my Lexus RX350 by another…read moreCar. Insurance wanted to total loss of my well maintained Lexus RX350. I negotiated and settled to retention value. Mr. Haaji from Mr. Car Shine Body Shop in Garland, Texas reviewed the damages on back bumper and rare right side doors and wheel. I was given full assurance that after repairs are done my car will look like new one. Indeed Mr. Haaji did excellent work on Lexus RX 350 and fix my Lexus RX 350 SUV to last another 200000 miles. Very much appreciated and satisfied with the experience I enjoyed working with Mr. Haaji. Wonderful person with over 20 long years knowledge to fix the damaged cars. If Mr. Haaji can't fix no one else can't fix. I pray, You may not have accident damages; just due to destined accident and to fix damages to make it like new, please do consult Mr.Haaji and give a chance to fix your car. You will be one happy person with reasonable repair cost. Mr. Haaji, keep it up the good work!

I recently had my car repaired at Hance's Uptown collision center and could not be more pleased…read morewith the results. Jimmy Smith was my Rep and he was outstanding. The entire team was professional, friendly, and clearly committed to doing high quality work. Not only did the do an amazing repair job and completed the work in a timely manner. if you're looking for an auto body shop that truly takes pride in their work and delivers excellent results, schedule an appointment and see for yourself. thank you again Jimmy.

Did a solid job with our Tesla model y bumper. Quality service with timely communication and very…read morecompetitive pricing and done in a very reasonable timeframe

This place is awesome. Very patient and helpful people, Steven explained everything thoroughly for…read morea great estimate. Highly recommend

Stephen and Tony were very honest and my Tesla Y looks brand new. They finished my car on time and…read morekept me updated on the progress. Stephen charged me for the major dents on the front but buffed out additional scratches without additional charges. I would highly recommend!

I have gone to them several times, they were referred by my insurance company after a collision!…read more Always, excellent work, they pay attention to detail and explain the work to be done in an easy-to-understand manner. You can tell they take pride in what they do! That's not easy to find these days. I highly recommend them.

OVERCHARGED AND DAMAGED MY CAR -- Extremely Disappointing Experience…read more This was one of the worst repair-shop experiences I've had. I had two accidents about a month apart in my Porsche Macan. After the first accident, most of the front damage affected the paint-protection film. The shop suggested using some of the insurance money toward other cosmetic repairs. I specifically pointed out several large scratches and was told they could repair them. Unfortunately, the second accident was much more serious and involved the vehicle being sideswiped. Again, I was told everything could be repaired. The shop kept my car for about 10 days. When I picked it up, the car was parked outside. No one walked around the vehicle with me, reviewed the completed repairs, or explained the invoice. I was simply asked to pay and handed my keys. For approximately $5,000, I expected much better workmanship, customer service and the car detailed. After getting home and inspecting the vehicle closely, I found numerous problems: * Several scratches we had discussed were never repaired. * There were scrapes on the hood/paint-protection film. * There were scratches I did not notice before dropping the car off. * Black paint was left on the front passenger door handle. * Some supposedly repaired areas were still missing paint. * There was significant overspray/splatter along the side of the vehicle that appeared to affect the clear coat. I contacted the shop by text. The owner, Alex, became argumentative and rude. After I said I intended to leave a negative review, I was encouraged to bring the vehicle back so they could address the problems. In my opinion these were done mistakes were done on purpose to get more business from me. When I returned, I went over everything with them. Regarding the scratches that had not been repaired, Nick initially said we had never agreed to fix all of them. I explained that I had specifically pointed them out and had been told they would be repaired. He eventually acknowledged that they must have missed that item and said I had not been charged for it. The shop also acknowledged several other problems. I was told the splatter was overspray from work they had done, paint on the door handle came from paint that had dripped onto the vehicle, and some missing paint had simply been overlooked. They agreed to remove the overspray, repair the missing paint, remove the damaged protective film, address the door-handle paint, and touch up additional scratches. I later reviewed the invoice more carefully and had questions about the labor charges. Instead of simply explaining them professionally, the owner responded, "You obviously need me to show you the charges in person." That response was especially disappointing considering the shop had already acknowledged multiple mistakes. I also questioned some of the labor times. For example, the hood was billed at approximately 3.6 hours of paint labor, despite appearing to have relatively minor damage, while the fender was billed at approximately 1.6 hours despite having considerably more visible damage. Door-handle removal labor also differed, with one charged at 0.6 hours and another at 0.3 hours. I am posting the invoice and photos so customers can review the charges and damage for themselves. After they attempted to correct the problems, the overspray was successfully removed, which I appreciate. However, paint was still visible underneath the door handle, and some other areas appeared to have simply been touched up rather than properly repaired. The difference was obvious, and the finished work did not look professional or factory-quality. Mistakes can happen, but there were simply too many issues here. More importantly, even after giving the shop an opportunity to correct them, I was still dissatisfied with the finished result. I am including photos showing the condition of the vehicle when I first picked it up, including the overspray, paint residue, missed areas, hood and fender damage, and the invoice. My advice if you use this shop: Take extensive photos and videos before leaving your vehicle. Get every requested repair in writing. Confirm exactly what is being repaired and what you are being charged for. When picking up your vehicle, inspect it carefully in good lighting before paying or leaving, and ask someone to walk you through both the repairs and the invoice. The shop also sends follow-up messages asking customers about their experience and directing positive feedback toward Google or Yelp. Based on how my negative feedback was handled, I think customers should consider the full range of experiences when reading reviews. I cannot recommend this shop based on my experience. Spending approximately $5,000, finding multiple obvious problems, returning to have them corrected, and still being unhappy with the finished work was extremely frustrating. Going forward, I will take my Porsche to a Porsche-certified repair facility.