RUN, don't walk, AWAY from this repair shop!! They are no longer owned by the same family that…read morestarted the business back in 1987. The previous owner passed away in 2021 and the former manager (who worked mostly with the customers) is no longer with the company either. A completely different family owns Tx Body Works now and based on my recent experience, do not appear to take the same care with their customers that the previous leadership did. The treatment was like night and day. Extremely disappointing! We dropped the car off on 6/13/23 due to extensive damage caused by the hail storm here in North Texas on 5/19/23. When told our car would be ready for pick up on 9/08/23, we arrived to find it in the condition shown in the attached pictures. When we were told the car would be delivered to us on 9/14/23 the following week, it was not delivered at the time promised and was still not completely ready by the time we drove to Carrollton to pick it up. While the work performed on our vehicle was ok and it looks nice (I cannot fault the team actually working on the cars), it took 3 months for our hail repairs to be completed. The communication from everyone we encountered at TX Body Works left a lot to be desired, to say the least. When I called, I always got the answering service, never a person in their front office. I called and left at least 5 messages with the answering service in the 3 months they had my car and they never once returned ANY of my calls. My daughter called requesting updates on her car and she was ignored as well. The only person who ever received a return call was my husband, and even then he only received a couple of calls with updates from TBW the entire time they had our car. When I resorted to email for updates, they did not respond to that communication either. Requesting a copy of my detailed, itemized statement/invoice went ignored for weeks until I let them know I would be filing a complaint with my insurance company. When they did finally respond after multiple requests, it was very defensive with a lot of excuses, mostly for personal reasons that had nothing to do with the repair of my vehicle. I completely understand going through insurance and the claim process takes time, especially now in our post-Covid world. However, being secretive about the process, being told "one more thing is needed for insurance approval then your car will be ready", and seeing a completely different list of additional items being claimed for repairs is another. Examples: Astronomical hours of labor being charged - original estimate 23 hrs for body work vs actual 90 hrs; a $500 windshield (that they broke!) was charged to insurance for almost $1,700!! Our insurance company (a large national company) has been made aware of our concerns and the TX Attorney General and TX Department of Insurance will be notified as well. Consumer Beware!!

This place changed for lots of items they did not do they changed 99.99 for a wheel and 149.95 for…read morea tire and the wheel was so damaged the tire would not hold air so that tires was destroyed. They changed 99.31 for a hubcap on the bent wheel so that did not stay. They changed 134.28 for a strut that they did not replace. Very dishonest stay away Run.

Wow! Wilson and team did an amazing job on my car! It glows!!! Super professional and super…read morehardworking guys. Also a fabulous deal. Will be back for other detailing services but very pleased w ceramic coating

I wanted to share what a positive experience it was bringing my Honda CR-V over to Wilson at Dallas…read moreDetailing & Buffing. After initial inquiries with multiple auto detailing businesses in the DFW, I selected Wilson for his product knowledge, professionalism, demeanor, and effective communication. The location of his business (shared with MMotorWorx in Addison) is easy to get to and in a very clean/safe neighborhood. After discussing the ceramic coating process, I selected the Ethos Max Graphene product, which comes with a 7 year warranty. Throughout the 1 day+ process, Wilson kept me informed periodically which helped as I needed to eventually get a ride back to his work location. Upon picking up the car, the results were phenomenal, both inside and out. I look forward to washing the car for the first time to see how easy the dirt just comes off with minimal effort. I would highly recommend Dallas Detailing & Buffing....reach out to Wilson and he will take care of you. (I'm familiar with ceramic coating as I had one of my cars in CA done with the Ceramic Pro product. The coating on that vehicle has stayed true the last 18 months, but it will be interesting to see if Ethos Max Graphene beats it in terms of protective qualities and longevity. Nonetheless, both products are great!)

Went in for routine checkup with the oil change. Fast and straightforward. This is why I am writing…read morethis review. The staff let me know that my radiator had a crack. Video taped it for me to show me. Recommended that I fix the problem within a few weeks. Just had that work done at a great price for being loyal. I don't always get a price lower than competitors. I don't always have the most convenient situations. But, I have ALWAYS, and I mean ALWAYS have been treated extremely respectful, important, and appreciated, with the best work. Ray, Christian, and all the mechanics, a BIG Thank You and Blessings. Great Business!!!!!!!!

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

Phil from Elite Auto Body Shop saved the day! He was responsive in Yelp, communicative throughout…read morethe process on the phone and in person. Between him and Kabu, they took very good care of me and my Camry. The pricing and labor was fair and they were professional throughout the entire process. Kabu also dropped me off at a near by coffee shop so I can work while they were working on my services and picked me up when my car was ready. Excellent place to do business. They treat you with respect and go over and beyond to provide quality service and provide details about your warranty. I will be going back again!

Replacement of front seat belt Toyota. They only charged 230 compared direct with Toyota could be…read moreup to 900

First-class shop with quick estimate, great communication, excellent work and good value! At car…read moredrop, they even Uber'd me to my loaner car location! Very happy with service of owner Darrell, assistant Shanelle and the restoration team! Will use again and refer to others!

From the owner: We're thrilled to offer you an unbeatable deal! *Save Up to…read more$1,000 on Your Deductible!* Keep more cash in your pocket when you need it most. And don’t stress about those unexpected bumps and scrapes, whether you need a tow or comprehensive care from A-Z, we've got you covered. +47 years of experience in servicing all types of vehicles, including Tesla, Corvettes, and other luxury cars as well. From accidents to repairs, we’re here to handle the hassle so you can get back on the road with peace of mind. Your journey is our priority—let us take care of the rest! Driving with a damaged vehicle is a gamble with your safety. Think about it; that small crack in your windshield or that dented hood of your car could lead to bigger problems if left unattended. Why take the chance? At DFW Pro Bright Star, we’re here to make sure your ride looks great and does the job it’s meant to do of keeping you safe on the roads, too. With our expert repair technicians and commitment to great communication and service, you can rest easy knowing your car is in great hands. Don’t wait for that minor issue to become a major headache. Swing by DFW Pro Bright Star today, and let’s get your vehicle back to its best. To speak to a certified technician about getting your vehicle repaired, call DFW Pro Bright Star Body Shop today!

High quality work! Great communicators! Always willing to go the extra mile. They invest in our…read morefamily! They take great care of our Lexus RX350 and F150.

I made the mistake of taking my vehicle here for what I thought would be a quick repair after…read moreanother vehicle hit me. This was two days before Thanksgiving 2024 and after a couple weeks went by receiving no communication, I posted a review on Google still no phone calls. I reached out to them YET AGAIN after another week and instead of communicating about my vehicle she wanted to argue about the bad review I left stating they attempted to call me. I printed out my phone logs just to further prove my point that during this entire fiasco they have attempted to call me only once. I sat in their office having a face-to-face conversation with them stating that the cosmetics mean nothing to me I need my vehicle to operate mechanically and safely just as it did before I was hit. Weeks go by and still no word. Once again I call them and I was told was that they completed cosmetic work prior to even looking at the mechanical work and were still waiting to assess the mechanical portion. On what planet would a mechanical shop perform cosmetic work prior to any mechanical work?! What if the car is totaled? I mean, I'm just a mechanic too, What do I know? We have now started a brand new year. It's a week in to 2025 and the last time I have heard about my car was at the beginning of December. If you want your car fixed correctly and in a timely manner, do not bring your car here.. I wouldn't wish this place on my enemies. Lessons learned.

NEVER TAKE YOUR CAR TO THIS SHOP FOR REPAIR! On December…read more20,2024 I was involved in a minor accident on the Tollway. The right rear panel and rear passenger door were damaged. The car was easily driveable however a tow truck appeared and offered to take my car to the nearest collision center which was Xtreme Collision. It was not a preferred shop for State Farm Insurance but I was reassured by both the shop and State Farm that this was not unusual and the repairs could be done there. I thought it would be a 6 week project and all would be well. Week after week ,month after month I was told it was progressing. I finally went down to the shop and was shocked to see that they had completely dismantled my car, replacing parts that were not damaged in the accident. The car was leased, only three years old , low milage and high residual value. I was told that dismantling of my car was necessary in order to paint it appropriately. Soon my allotted rental car appropriation had been exhausted and I was then renting from Enterprise at my own expense. The lease on my damaged car was up at the end of April and then I was paying daily lease on the car in the shop since I had no car to return at the lease end. In late May the shop still was unable to complete the work and State Farm decided to declare the car a total loss and cut their losses with the shop. The shop would have received several thousand more if they had finished the job. The fact that they decided to accept the lesser payment for a total loss suggests that they were unable to finish the job. I believe that this shop is dishonest, deceptive and incompetent. They did way more on my car than necessary in order to gain more payment from the insurance company. In the end they had taken it apart and were too incompetent to put it back together again. I had a 4000 dollar rental from Enterprise because I was without a car for over 5 months . I had continued lease liability on the car in the shop because I could not turn it in on time. As noted above, the total time of this ordeal was 5 months, two weeks.

We recently went to Xtreme Collision for a pre‑sale inspection after spotting a damage flag on its…read moreCarfax report--and the entire experience was outstanding. From my first call, owner Mark put me at ease, explaining that the inspection would be no problem and completely free of charge. When we arrived, the front‑desk ladies were friendly and checked us in without a hitch. My technician Brad was awesome. He thoroughly inspected the car, patiently answered all of our questions, and even offered balanced, "in‑your‑shoes" recommendations to guide our car‑buying decision. He was professional, caring, easy to work with, and went well beyond what I expected. If you're shopping for a pre‑owned vehicle and want true peace of mind, I can't recommend Xtreme Collision highly enough. Their expertise, friendliness, and genuine customer care make them the go‑to spot for anyone needing an expert assessment before buying.

Edwin and the team did an amazing job my truck I was involved in a hit and run and got my car taken…read morecare of within two days and was amazing on price and service and quality I recommend AA Autobody 10/10

I stumbled upon Ed by coincidence and he was godsend. I opted for a hood repaint as a start, and…read morehis work was so impressive i went back for a bumper repaint. His attention to detail and ability to match paint color is marvelous! The prices he gave me beat anywhere else. I live in Mckinney and I was willing to drive 50 minutes just because he's worth it. Ed is skilled,honest and timely. I cannot recommend him enough!

John P., was my point of contact, super knowledgeable, and very professional…read more I had my sedan driver side car doors painted, and tint. They did a good job. A little bit higher then some other locations, but worth it. If I ever need any additional body work done on my vehicles, I would definitely bring it back there. When you do your 3 quotes, make Recon Central one of them for sure.

Jimmy and the crew are first class. Extremely reasonable prices for the level of work & workmanship…read morethey provide. They will try to save you money even if you don't want to! Their interior recondition service literally made our family truckster appear new again.

I recently had the pleasure of utilizing the services of The Dent Center to fix the hail damage on…read moremy car, and I cannot recommend them highly enough! From start to finish, my experience with this company was exceptional. Firstly, the staff at The Dent Center were incredibly friendly and knowledgeable. They took the time to explain the Paintless Denver Repair technique they would be using to fix the hail damage on my car, and I was impressed by their expertise and attention to detail. The actual repair process was quick and painless, and the results were absolutely amazing. The hail damage on my car was completely removed, leaving no trace of the damage whatsoever. I was amazed at how great my car looked after the repairs were completed. But it wasn't just the quality of the work that impressed me - it was the overall level of customer service that really stood out. The staff at The Dent Center were always friendly and professional, and they went above and beyond to ensure that I was satisfied with the work they had done. Overall, I would highly recommend The Dent Center to anyone in need of hail damage repair. They took before and after pics for me.

Worked with The Dent Center to get the hail damage dings from my daughters car. Was told I would…read morenot pay anything more out of pocket other than what my insurance had paid me. They would work with the insurance adjuster to hammer out any other cost they may incur. The whole process took about 3 weeks, but that is due to them having to get the ok to work on the vehicle from the insurance adjuster. The car came back and they got all the hail dings out. They even were able to remove the dents in the metal window panels. Overall I was very satisfied with the end results and am glad the car looks new again. I highly recommend this company for hail damage on your car. One side note, they only take cash or cashiers checks. They don't take personal checks or credit cards, so please be aware of this. Overall, I would recommend and use again if needed.