Bought a cute sweater while I was wearing it the first time a friend notice a flaw in the knit…read more Brought it back to the store to get a replacement and they wouldn't do it. I did not have receipt. They told me that if I had the tag so they could resell it they would exchange it. I told them I didn't have either, and I didn't think it could be resold due to flaw and I just wanted a replacement. No go! H&M just lost a customer. I was a first time shopper there and bought $$$$$ hundreds worth on the original day the sweater was purchased. Can honestly say that I will never return

This has the worst return policy on top of having the cheapest clothes material wise…read more They won't even let you exchange without the person being with you. What if you don't want to tell them they didn't like the item. It's 2024 and this return policy is prehistoric, wouldn't even let me exchange

1). Your staff gossiping in the middle of the aisles makes it difficult for your customers to shop…read more Three girls were in the dress section this morning talking about weight loss and their tirzepatide injections... that's what break and lunch hour are for. 2). Your cashiers harassment about your store credit card is extremely annoying. I politely declined with a "no thank you" only for the cashier to continue to ask me "you really want to pass up on the savings?" To which I replied... "YES! I want to pass up on the savings" hence why I said "no thank you" the very first time I was asked. Please do NOT continue to ask the same thing over and over once someone has politely declined. No thank you means no thank you. You've trained your staff well on how to try to convince your shoppers to enroll but please re-train them to accept no the first time. Allow your customers to shop in peace and to be able to access the aisles so we can spend our money on your merchandise. Never have I seen a store staffed so heavily resulting in multiple employees congregating in the same area (it doesn't take 3 people to do a 1 person job).

Ok, my first time shopping at this location & the cashier lady was rude. Before I left, I took a…read moreglance at her name tag & it says "coordinator". Anyways, every time this woman spoke she'd chew her gum really loud... & when it was time to hand me back my cash, instead of handing it directly to me, she placed it on the table & mind you the change back involved a lot of coins. Didn't mention anything about "have a nice day" or anything, just gave me a look. Not sure what her issue was but she's a MEAN GIRL for her grown age.

I've never been in here, but man this place has everything!! It was a bit overwhelming at first,…read morebut they have staff walking around and asked if they could help, and quickly pointed me to the area I was looking for. Not only did they point me in that direction but they showed me some popular items of things I probably would have overlooked. They have a great mix of toys, books, crafts, stuffies, educational, etc for all ages. They definitely carry unique items as compared to some basic toys like you'd find at Target or Walmart. It's like a miniature version of Toys R Us (for those of us who were around for that!). Things may be on the pricier side, but to find everything you need gift wise in one spot, may be worth it! Or what fun (maybe overwhelming fun) would it be for a kiddo to get a gift card to a place like this! Caution on that, because I truly don't know if I'd bring my 3.5 year old in here. Maybe if the kiddo is older. :) I saw the second visit that they offer gift wrap too!

Amazing toy store! The best in the Fresno area and many cool educational toys. The customer service…read moreis wonderful as well.

Haven't been to this location in about 3yrs. We were in the area and needed more chicken feed so…read moredecided to stop by. This location looked stocked and organized. Loved seeing all the Halloween decorations. They also still had some baby chicks. The lady at the front was so welcoming and friendly. We had a great experience.

I went in for a some small hardware, and needed a piece of chain cut. A fellow was trying very…read morehard to help, but seemed new and didnt know how to use chain cutter. I asked another employee, also new ( it was her 2nd day)that couldnt help.... and managed to get the chain cut myself the rest of the way with a multitool on my keychain. I went up front to pay for it, and 1 cashier told me the other line was faster( she was doing a credit card application) . I went to self check out and discovered i cant buy the chain there. I stood in line for another 5 minutes, and the cashier and another employee couldnt figure out how to charge me for 2 feet of chain, I took a picture of their part number and showed it to them. A whole lot of new employees that havent been trained, thinking thats a management problem? 30 minutes to do something that shouldve taken 5-10, and could not accomplish it

Great, fast service. Had phone photos to convert to paper pics. I used their work station. Clerk…read moresuggested also getting a usb drive of the copies. I appreciated that. Pics and drive were ready the following day. They look great.

Wow! Took a class from Eventbrite for basic photography. The mature woman that was there was so…read moreawesome. Funny, engaging, full of answers and energy. I wish she could be my teacher going forward! They had refreshments for us! How nice! The store and bathroom was clean! I didn't catch her name but, if it was just her teaching the class this place would have gotten 5 stars! But then there was Austin. This name I remember. You know being raised in the south you become fully aware of certain behaviors so I will paint the picture and you take from it what you will. I am the only "Afro American" male in there. Austin avoids me more than anyone else as much as possible. I notice it but I am there to learn not to be friends so being that the other associate is busy I go to Austin and I ask him could he help me with my screen b/c it's not focusing. As he is looking at his camera he says yeh it's your box on your screen and I said ok .. I don't know how to remove it .. he is still looking at his camera and proceeds to walk away and says just move it with your finger.. so I look at him and say I have never done this before can you show me? He still isn't looking at me and says nothing .. So I was hoping that he would come to me after he placed his camera down - just to check to see if I figured it out or anything of the like .. nope. Walked right past me. The other people approach him in the class and he became so attentive and kind to them .. showing them how to use their camera and anything they needed help with. 2026. And here we are.. Don't be an Austin. Treat everyone with respect and dignity. Disgusting behavior like that gets you nowhere fast in life and it all comes back to you. I gain nothing by lying on anyone. This is an awesome looking place .. Austin was very knowledgeable as well.. his character however, towards me as a student wanting to learn photography and super involved with the class was lack luster and allowed a space for me to lose complete interest. Thank God for the woman who was the presenter.

UPDATE YOUR HOURS..if you close at 6 why would you answer the phone and say you close at 6 but…read morewebsite and apple maps say you close at 7. Waste of time

SCAMMERS!!!!! Also, go by stampforcash.com or American Postage Company!…read moreI sent them 20,000 stamps, they confirmed they received them and stated they believed some where fakes. I will not disagree with that because I get from inmates and its almost impossible to tell if real or fake.... They told me I needed to provide shipping and they would mailed them all back. Sent me a Paypal invoice, I paid it immediately.... its not been 4 months later and I have nothing returned, tried contacting again multiple times with NO response.

I had a great overall experience visiting Tower District Records. Although I could not locate the…read morespecific albums I was initially searching for, the customer service more than made up for it. The employee on duty was extremely attentive, immediately letting me know he was available to assist and offering helpful recommendations based on what they had in stock. Their selection is impressive, and the overall value makes it well worth checking out. I will definitely be returning here for my future record purchases!

What an excellent record store! Helpful staff, some used record players, great inventory. Some…read moretapes too. 3 for 10 bucks.

Great shoes. Great prices. I recommend this business, most definitely.yes, yes, yes, yesread more

Just alright for what it is. Came in looking for some athletic Nikes or Adidas and the store had a…read morepretty limited selection. They had more diversity in clothes than shoe options, which is a missed opportunity IMO. The staff were very helpful and greet you when you come in, which I appreciated. The store is very clean and well kept, and I thought prices of the shoes there were pretty fair. I just really wish there were more shoe options because I would have rather supported this store than having to go all the way to the mall or River Park to find some shoes.

Omg! Went in today to purchase some shorts! I was trying to…read moreprice match Some chino shorts. It was clear that they were on sale but the woman who looked like she was from pine dale, full of tattoos, old as frick did not want to honor the price that was on line. She was trying to pass it off aanother kind of shorts. The picture on line showed the shorts clearly. To top it off on line they were more expensive. WTH! Now I know why they have a poor rating at this store. I called the stores and they confirmed they were the right shorts. The woman lacked the intelligence to be a cashier. That store has gone to shit. I advise anyone reading this to go to another old navy because this location is shit! F you old chola !

Better Customer service the lady I talked to was so rude and dismissive. I will not be shopping…read morehere again. If I could give it ZERO STARS I would.

Rude. Places unorganized and the staff is rude nothing more to say. Do not recommend.read more

We saw some advertisement on social media about some deals at this location. Drove across town…read more Well, this location has been closed.