First of all there is no lighting or signage directing you where to go so we had a very hard time…read morefinding the cabin. When we eventually found it, we had no way to get in. We had booked on AirBnB and are familiar with that process. The check in instructions on the app and in the email said to contact the host for check in instructions. We sent a message to them on the app and got no response. We called their phone number shown on their listing. It is not an operational number. We ended up having to call the AirBnB customer service number. They were also unable to get ahold of the host. AirBnB refunded our money and we had to check into a motel nearby. It was a long frustrating night.

The rental that we stayed at here was just ok. We got the hot tub inside but I wouldn't go in it…read more Place was run down and seemed very much like a rental. There was a dual fireplace that you could enjoy from inside the fam room or the bedroom. It was the only heat in the place but it worked out ok.

2.5 stars. First time to the white mountains. The grounds are pretty nice. There is volleyball and…read morea nice hammock and a little play set for younger kids 8 or younger. There are 2 areas to fish from. They have a Jon Boat, peddle boat, and kayaks that are available for free on a first come/first served basis but only during office hours 9-4pm. There is a bigger boat for rent but it was broken. There were lots of trees and shade which we liked. We stayed in the Ash cabin. It was not great. It is old. The "comfort zones" which we later found out were heaters were on and set to 80° when we arrived. It was very warm inside when we arrived and we didn't figure out until too late that we were turning the heaters down to cool things off not off. There were no manuals to help instruct us on temperature control and we had to text the after hours number to get help. It took 2+ days to cool this place down. They encouraged us to open windows at night but not many of the windows (none upstairs) had screens. There is no cooling unit upstairs but they brought us some box fans which didn't help much. The plumbing upstairs was slow and had to be snaked because the sink wouldn't drain. Fridge took some time to cool down but then worked fine. Couches are worn and you sink down into them. We read that every cabin has a fireplace but ours didn't which was disappointing. There was 1 smart tv. We tried to log into Disney but someone else was already logged in. Tried uninstalling and reinstalling but then the TV needed a pin that we didn't have. WiFi worked well. The kitchen was clean and had what we needed. The blinds are dusty. We probably wouldn't stay here again unless there were some significant updates.

This is a beautiful and enjoyable place to stay! The cabins are very cute and clean. Gorgeous lake…read moreview!! Very well managed. We enjoyed a 3 night stay and are looking forward to visiting again. Very peaceful and everyone is so friendly and the resort is dog friendly which is a huge plus!! Nothing but great things to say! Thank you for a wonderful stay!!

We love staying here! Each room has a cute theme. The owners take great care of all the details…read more The beds are so comfortable, rooms are spacious enough for a family to stay comfortably. The kitchen has all the basics for eating in your room. The lawn (real grass BTW) is such a great space for hanging out. Mini Golf, Axe Throwing, Four In A Row, Cornhole and more! We travel a lot and rarely stay anywhere more than once but we have stayed here multiple times and recommend it to everyone!

This was such a cute and cozy place. A big group of us went up for the weekend. The owners are so…read moresweet and caring. The rooms are newly remodeled and so cute! The kids loved all the games, fire pits and s'mores. We walked to woodland lake park which wasn't too far of a walk. The area is so pretty! It truly is a cozy little place to stay and experience. We will be back soon and hope to stay a little longer next time. We highly recommend this place to everyone but especially families with kiddos. The rooms were clean, one of the pillows did have some makeup on it so I'm not sure if it's a stain or just wasn't washed. Besides that everything was literally perfect and we will stay again.

Outstanding room. The Hot tub was outside with a roof top and it was clean and enjoyable.read more

Was not sure what to expect when stayed here. Is quiet and not a lot of people. Forest is out…read moreback. Have to drive to get anywhere. Room wasn't ready and people not very helpful. Was told multiple times had 25 check ins that day so they seemed overwhelmed. They didn't offer any information and when asked about skiing or off roading no one knew the answers. Couldn't find items for game room and wasn't given a map or told about anything at check in. Room was updated and neat. A little cramped but homey. Loved the fireplace.

Everything was just perfect. People were kind and clear about the rules so everyone could enjoy…read moretheir stay. Grounds were kept up, neat as could be. Cabin 18 was clean and comfortable with everything we needed. Loved the lake. We didn't catch any fish but the duck and geese were enough fun to make it enjoyable. Things were quiet and other guests seemed respectful. My husband and I both could not have asked for anything more during our 3night stay.

Great experience with fabulous memories. Rustic cabins. Great fishing. We will definitely be…read morereturning to this hidden gem.

The best Hampton Inn ever!! Clean,well managed. We were there for just a weekend which required no…read moreroom service however they stopped by on Saturday to see if there was anything needed. Just some make up removal--done!! We've been to many Hilton Hampton Inns and this is the best ever!!! Breakfast was almost like home cooked.

Rooms were clean and front desk staff welcoming and friendly. They had a complimentary toothbrush…read moreand some toothpaste on for a member of our party who forgot to bring some. Having the fireplace on would have been nice on a cold evening. The breakfast included was sufficient but missing a few normal items. No white or sourdough bread- just wheat, bagels, and English muffins. Not a big deal. Sign was out for hard boiled eggs but none were available. Otherwise, it was an acceptable breakfast selection you'd expect. Dining room was clean and well kept. We go tonight our Christmas tree down in the area each year and this has been our go to place to stay.

I was at Quality Hill in March during a quiet, off-season time of the year. The snow was gone, the…read moretemperatures were mild, and the sun was out most days peeking through the tall pine trees. The resort was not very full, as often happens during this time period. That is what makes it a very special time in my opinion. Time to think and reflect, do projects, binge shows from your favorite streaming service, take long walks in the neighborhood and along nearby trails, and truly pull back from the normal day to day. With my dog nearby, it was a truly rejuvenating week. The units have everything one needs to be comfortable. Full kitchens, comfortable furnishings, two bedrooms and two bathrooms, a deck with furniture and a grill for your outside moments, and TVs, strong wifi, garage, and even a washer and dryer. I highly recommend Quality Hill for a great change of scenery, especially if you live in the Phoenix or Tucson areas. Pinetop is at 7300' in elevation, so the air is clean and the temps are much cooler. Hope you plan a visit soon!

Having been Timeshare owners since 1981 we've traded more times than we can count. Quality Hill is…read morea great property..a bit unusual as the units are shared ownership divided into what must be 1/2 share with each owner having 4 weeks. As such each condo is decorated and equipped differently. Ours was comfortable and well equipped...even had a cappuccino machine but no instructions for use. Location wise Pinetop Showlow is great..it's les than 90 miles to Petrified Forest, Meteor Crater, Ft Apache, Sunrise Ski, Springerville ( great museum) Kinishba Ruins, etc. The resort has an excellent clubhouse with gym, board games, etc. If you like that kind of stuff. Now you can't be out doing stuff all the time..so I've got one item that got me...and it gets me at many resorts...it's streaming TV...impossible in most instances to get local news. Often limited channel choices unless you want to sign into your own Netflix etc. But why would a resort in this day and age select a streaming service that doesn't include live as on Dish or Cable versions of Fox or CNN or MSNBC...yes...I'm kind of a news junkie. Oh...almost forgot....this place has a garage for every unit....wow!!!! That's nice.

This place is a FIND! I'm grateful it's available on hotels.com or I could have missed it. But it…read morewas slightly less expensive booking directly AND it was VERY NICE to have the different rooms explained to me by a live person before I picked a room. They have some 2 person jacuzzi tubs I would have gotten if available. That would be awesome. I agree with all the 5 star reviews. I've never seen a 4.9 star average anywhere and this place deserves it. I was in the smallest room on the 1st floor. I took a pic of one set of stairs. I travel with a lot of stuff to lug in by myself so I was thrilled with my little room with easy access. It was wonderful. The bed was great. It has 2 very big full pillows and 2 somewhat thinner pillows but I travel with my own pillows so I didn't test them. They look good unless you need very flat or soft pillows. If so bring your own old flat goose down like I do. (:-) I took a LOT of pictures of everything. Especially the breakfast foods. There is no hot breakfast. Just YUMMY stuff. Breakfast is in the lounge and all the rooms are well marked when you walk around. Nobody is onsite. Everything has codes to unlock. You receive a very helpful text with everything you need to know. Keep your phone with you when you leave the room in case someone locks a door that's usually unlocked and you can't remember the code. The LOUNGE is easily found as you wander. If I lived near here I would call this a great place for a ROMANTIC GETAWAY. They even have a wine bottle opener in the lounge. And of course a 2 person jacuzzi can be quite romantic although it would also have been therapeutic for my old bones and muscles all by myself! There are old fashioned touches like DVD players in the rooms and DVD movies to borrow in the lounge. There are also some games and nice game tables and chairs to play games in the lounge. It's wonderful here. (:-) This place is LOVELY and I recommend it highly!!! If you find this review helpful please VOTE!

Charming Stay at the Heritage Inn - Twice in One Week!…read more We initially chose the Heritage Inn in Snowflake, AZ based on a Hotels.com search. It looked charming and was reasonably priced--and it more than lived up to our expectations. This is a delightful little inn where each room is uniquely decorated with its own color or theme. There is no on-site staff, but check-in is easy with a code provided, similar to many vacation rentals. Our rooms were tastefully decorated, and the beds were extremely comfortable. The guest lounge is modest but well-stocked with snack foods, which also serve as the continental breakfast. It's not fancy, but everything is high quality and thoughtfully presented. One great amenity is the Tesla destination charger. Just be sure to arrange in advance to have it turned on. During our first stay, I didn't ask ahead and couldn't find it, but the next morning the staff quickly responded and turned it on. On our return trip a week later, we booked again last minute. Even though the staff had gone home for the day, they still found someone to come back and activate the charger for us--outstanding customer service! We've now stayed in both the Red Roost and the Blue Denim rooms. Both are adorable, but we slightly preferred Blue Denim--it's downstairs, a bit roomier, and has a comfortable easy chair. The price difference is minimal and worth it, though we wouldn't hesitate to stay in any of the rooms. Conveniently located, the inn is right next door to Streets on Main, where we had a delicious meal. There's also a highly rated Mexican restaurant on the other side that we plan to try next time. We'll definitely stay here again!

Wow!! They really made these so nice. Tucked into the forest with cozy cabins surrounded by trees…read moreyou feel like you're in the middle of nowhere, but you're really only 5 - 10 minutes from a grocery store and/or restaurants. It's the best of both worlds! We just held a small youth camp in a few of the two story cabins. It couldn't have been more perfect! The cabins were roomy and most everyone had a bed! Loved the full size kitchens. With the new renovations they really thought of everything. Would be the best to hold a family reunion there!

We went there few times and loved it! Great communication, clean and comfortable cabins, cozy and…read morefeeling like little piece of home away from home! Beautiful pines, easy access to town and outdoor activities in the area and fun for evenings at the fire pit! Or the fire place in the cabin! Hope to visit soon!

The guy renting the boats is gruff...and that is being kind. But if you get past that, the boat was…read morefine and ran great. The fishing was good and we would rent again Just go into it knowing the guy renting boats has zero to negative 2 in social skills and you will be happy you rented here Ps. Keep an eye on the weather during monsoon season. It can get rough in an instant.

These cabins could be really cute, but ours was dirty. And not recently dirty- you can tell it's…read morenot been cleaned well for years. The dining table had split in 2 places, and you could see lots of junk in the splits. The baseboards were filthy, the kitchen cabinets had salt and coffee and who knows what else spilled on the shelves, and all the cabinets needed cleaning. Pillow shams were draped across the pillows- they were too cheap to buy more pillows to put into them. No hangers in the closet. The sheets looked dirty- not sure they had been washed after the last guest. There's only a small section of shore for the lake- surrounding areas are fenced off. No room for dogs to run and play either. No place for kids to play. They do have boat, kayak and paddle boat rentals for a decent price. We scheduled and paid for 2 nights plus a pet fee, and left after one. They called me the next morning, and did not ask anything about our stay and had no interest in why we left after one night. Opinion- poorly run business, no interest in cleanliness. This is a sketchy party place at night.