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Pinetop, AZ

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Whispering Pines Resort

4.1 (52 reviews)
ModerateResorts, Hotels
Open • 9:00 am - 5:00 pm

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Genie G.

There are a few things going for this place: weather in the evening - the air is clean and fresh, it's cool and quiet; water pressure in the shower; and water quality. To call this place a "resort" is a stretch. It is a bunch of cabins in between two roads. There is no grass, little pebbles cover the whole territory and make a crunchy noise as you walk; all you see are tree trunks. Cabins look nice from the outside, but quite disgusting on the inside. Floors are covered in a terrible shaggy brown carpet. There is a couch and an armchair that are made out of fabric that looks as if it were never cleaned (and it probably was not). To open a window, a guy that brought us to the cabin stepped on a couch and did not even dust off his footprint. Wooden cabinets in the kitchen do not close as they are covered in a thousand layers of lacquer. Kitchen table and benches were sticky from, probably, never drying layers of lacquer (no wiping/clanging helped). Refrigerator was missing shelves and could not be regulated so all our food, milk, water and sodas froze. An electric stove took forever to heat up and only 2 out of 4 burners were working. Bathroom was totally gross: cracked toilet seat and sink, tub with a rusty drain hole, a disgusting medicine cabinet. Towels were grayish and thin. Bedding seemed to be clean except for one of the beds that had a sheet covered in hair and jizz (a new sheet was provided by the office upon request, but we had to change it ourselves). A top of one bed was right under a widow curtain which made the bed unusable as no one wanted to sleep with their head under a curtain or with their legs hanging off the end of the bed or with a head in the hallway. The most horrible, however, were blankets. Naturally grey they had a brownish hue and I'm willing to bet a large sum of money that they have not been washed in months, maybe years, or maybe never. The bathroom was supposed to come stocked with facial tissue - did not have it; makeup removing wipes - 1 for 3 nights stay; bar of soap for the shower - 1 piece for 4 people, 3 nights stay; bar of soap for sink - 2 tiny bars. Glad we brought our own stuff. Outside garbage cans were not emptied until the end of our stay which was quite unpleasant. The last surprise was when before departure I was taking out kitchen garbage. Our garbage can had a huge burned through hole I knew nothing about as it had a garbage bag inside when we arrived. The edges of this hole caught on a full garbage bag and ripped it on a side as I pulled it out, spilling some of the contents. All interactions with staff by me or anyone from our group were less than pleasant. Asking for a sponge as the one in the room was quite gross, a roll of paper towels, or a garbage bag was met with a surprise as if those things are not supposed to be used. These interactions could have been avoided if we had an extra paper towel roll, a new sponge, and an extra garbage bag already in the cabin. We had a nice time sitting outside, but being inside was tough as every minute I wished I could levitate so I don't have to touch anything...

Cheri H.

This was our first time up in the white mountains. We saw the reviews and wanted a get away for a couple days. It was so nice to have it so cool at night and morning. And the cabin was very clean Nothing fancy. We sat outside most of the time. No one ever came to disturb us. The only thing I would change is the chairs on the deck. They are small and wobbly. I say in them but if you were bigger they wouldn't work for you. My husband went out to buy a chair. If you are looking for simple and quiet and a very clean place to be this is a nice option. Very scenic drive from Tucson. A very pleasant surprise.

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Review Highlights - Whispering Pines Resort

“We also loved that Darbi's was walking distance, and the hiking trails near the property were also fantastic.”

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Best Western Inn of Pinetop - Double Queen

Best Western Inn of Pinetop

(48 reviews)

$$

Our stay was excellent, until the last 15 minutes, which completely changed my impression of this…read morehotel. Before our arrival, I called on Tuesday and spoke with Erika, who was incredibly kind and understanding. I explained that we were traveling to town for the funeral of a childhood friend. When we checked in, I explained the situation again to the front desk associate, who was also very courteous. The hotel was clean, the room was comfortable, and everything started off wonderfully. We paid for a late checkout. Although it was a holiday weekend and the hotel could only extend it until 2pm instead of the usual 3pm., that was completely understandable and not an issue. I again explained that I would be attending funeral services about 45 minutes away in Cedar Creek, where I would have little to no cell service. My husband would remain at the hotel with our two young children, a 3-year-old and our 4-month-old baby--until I returned so we could leave together. I arrived back at the hotel at approximately 2:10pm and immediately went to the front desk. I explained that I had just returned from the funeral and only needed five minutes to change out of my dress into comfortable clothes before my family and I got on the road. The front desk associate and, I believe, the manager assured me that was fine that they will let housekeeping know. When I got to the room, I discovered that at 2:05 p.m.--just five minutes after our late checkout time--a staff member had already called the room, and my husband and our two small children had been asked to leave. They were standing outside the hotel with all of our luggage, our toddler, and our infant, waiting for me. That was incredibly upsetting. The hotel staff knew exactly why we were there. They knew we had paid for a late checkout. They knew I was attending a funeral and that I was returning as quickly as I could. Yet there was absolutely no grace, compassion, or consideration shown to my family. Five minutes after checkout, despite knowing the circumstances, my husband and children were already being ushered out of the room. That level of disregard was disappointing and unnecessary. To make matters worse, when I asked if I could quickly use a restroom to change, I was told there wasn't one available in the lobby. I was then sent back to the room we had just vacated, where three housekeepers were already cleaning it. It was a standard room with two queen beds--not a large suite--and I only needed a few minutes to change clothes before leaving. I've worked in hospitality myself and hold a bachelor's degree in Hospitality Management, so I understand the importance of turning rooms over quickly, especially during a full holiday weekend. What I don't understand is the complete lack of empathy and basic courtesy shown to my family during an already difficult day. It's unfortunate that an otherwise wonderful stay was overshadowed by how we were treated at the very end. A few minutes of patience and compassion would have made all the difference. Instead, my lasting memory is of my struggling husband, with our frazzled toddler, and our sobbing four month old infant - standing disheveled against the wall outside with all of our belongings. IMMEDIATELY, after I spoke with front desk; upon returning from a funeral. The contradiction of hospitality in those moments was unnecessary, and left a very sour ending to an already terrible and emotional morning. I wasted time and energy being sent back to do exactly what was agreed upon, in a far more uncomfortable way. All I needed in that moment as a grieving and post partum mother was: a small crumb of peace and compassion. Yet, we were met with disregard. I'm absolutely furious. I'm patiently waiting on your response, looking forward to hearing back from you promptly.

9/13/26 This place wasn't cleaned and if they did clean…read morethis place they must have let there kids clean it. This place is ran down I'm sorry but I should have looked at the reviews before I stayed here. Don't do it. Find another place. Update!! As we were checking out. I am currently filing a formal complaint with the local Health Department after catching staff on video refusing/failing to change the bed linens between guests. This is a severe health violation. When I confronted management to address this and request basic ownership/corporate details, they refused to provide any information. This property is privately owned and operates with zero transparency or accountability. Be aware that the owners of this establishment also operate the hotel right next door. Avoid both properties completely if you value cleanliness and proper sanitation.

Lazy Oaks Resort - Great Blue Heron

Lazy Oaks Resort

(20 reviews)

If rolling out of your comfortable bed to watch beautiful sunrises over Rainbow Lake while Great…read moreBlue Heron and Beaver welcome the day, this place is for you! Clean, well maintained cabins right on the lake with a friendly and courteous staff. Rustic and quaint, this place is not a hotel suite, it's more like a summer camp, complete with horseshoe pits, grills and picnic tables. I felt right at home here and even extended my stay! I will definitely be going back to this hidden gem!

2.5 stars. First time to the white mountains. The grounds are pretty nice. There is volleyball and…read morea nice hammock and a little play set for younger kids 8 or younger. There are 2 areas to fish from. They have a Jon Boat, peddle boat, and kayaks that are available for free on a first come/first served basis but only during office hours 9-4pm. There is a bigger boat for rent but it was broken. There were lots of trees and shade which we liked. We stayed in the Ash cabin. It was not great. It is old. The "comfort zones" which we later found out were heaters were on and set to 80° when we arrived. It was very warm inside when we arrived and we didn't figure out until too late that we were turning the heaters down to cool things off not off. There were no manuals to help instruct us on temperature control and we had to text the after hours number to get help. It took 2+ days to cool this place down. They encouraged us to open windows at night but not many of the windows (none upstairs) had screens. There is no cooling unit upstairs but they brought us some box fans which didn't help much. The plumbing upstairs was slow and had to be snaked because the sink wouldn't drain. Fridge took some time to cool down but then worked fine. Couches are worn and you sink down into them. We read that every cabin has a fireplace but ours didn't which was disappointing. There was 1 smart tv. We tried to log into Disney but someone else was already logged in. Tried uninstalling and reinstalling but then the TV needed a pin that we didn't have. WiFi worked well. The kitchen was clean and had what we needed. The blinds are dusty. We probably wouldn't stay here again unless there were some significant updates.

Comfort Inn & Suites Pinetop Show Low - I pulled the nightstand out to plug my charger in and there was trash and hair clips underneath

Comfort Inn & Suites Pinetop Show Low

(26 reviews)

My app wasn't working in the Show Low area for some reason, so I had to call the Choice Hotels…read moretoll-free number to set up my reservation. THAT was the most unpleasant hotel reservation experience I ever had. But as it turned out, the hotel was great. Polite and efficient front desk staff, a very comfortable bed, and a shower with excellent water pressure. Then in the morning, an adequate breakfast. What more could one ask for? If you come to the area, I recommend this property over the other Choice Hotel properties in the area. I'd tried the others in the past and found them lacking. This hotel is well run.

(1 Star) I stayed…read morehere from June 18-21, 2026, and it was a terrible experience. The only saving grace was the front desk staff, June and Brendon, who were very polite and did what they could to help. However, the management and housekeeping are non-existent. My room was disgustingly dirty at check-in. The bed comforter was soiled, and the bathtub drain was completely clogged with hair from a previous guest. When I reported it, I was told housekeeping was too busy. Brendon at the front desk actually had to come up and clean the drain himself just so I could take a bath. The rest of the room was never cleaned, even after a housekeeper directly promised me she would handle it. On top of the filth, there is a major security risk: the side door to the parking lot that requires a key card was left wide open and unlocked my entire stay. The hallways were also filthy. To top it off, they fraudulently overcharged my bank card an extra $50 after promising a flat $25 fee. I am currently working with guest relations to rectify the problem I will update this is the solution is to my satisfaction. In the meantime, avoid this place at all costs. It's disgusting.

Double B Lodge - Living room in cabin

Double B Lodge

(29 reviews)

$$

My wife and I booked our visit online. The rates were reasonable for a room with a kitchen and two…read morequeen beds. I checked in with the owner. Very nice/personable younger woman. The room was good-sized and very clean including the kitchen and bathroom, plenty of towels soap Etc. We bought a small dog and enjoyed that dog friendly coffee and food was all in walking distance. In front of our room there was a porch with chairs and a small table to enjoy your morning coffee. Homey feeling. I prefer smaller places like this over large chain hotels so keep that in mind when reading my review. The reason for our trip to Show Low was to explore the area as we are considering retiring here. We spent little time in our room. I can't give five stars, only because our room was at the very end, close to the street and on Friday evening all the tourists come back to town and there was quite a bit of road noise all night. We plan on coming back in the winter time to see what the area is like and I plan on booking with the same Hotel.

I stayed at Double B Lodge over Christmas Eve & Christmas nights. I decided on Double B because of…read moreall the great reviews & our usual place was fully booked. Surprisingly, I was very disappointed. The first morning I went to shower and found this washcloth (picture attached) in the shower + a piece of used TP at the top of the shower (right when you get in). I went to go put some ice packs in the freezer and there were two old waffles left in the freezer (picture attached). It seems like their housekeepers did a quick turnover and missed some MAJOR things. I honestly don't know if I would ever stay here again since I am pretty grossed out by the experience. When we checked out there was no one at the front so we were unable to speak to anyone about this. Hopefully they can make sure their housekeepers do a better job in the future.

Whispering Pines Resort - resorts - Updated November 2026

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