This review is long overdue. We stayed here in October of 2017…read more The cabin was clean and had everything you would need already stocked minus the food. After we arrived and unpacked we made a quick trip to nearby grocery store were we bought everything we needed for a weekend. We actually even ran into the owners at the grocery store. They are very friendly and always make it clear that if you need anything to ask them and they will provide. The cabins are far enough from the main road that you aren't bothered from the small town traffic noise and spaced out enough that you feel like its just you and your cabin in the middle of the woods. We stayed at one of their pet friendly cabins and I brought along with me my German Shepherd. We already are planning on returning this year in fall/winter time with a couple of friends, can't wait!

The rental that we stayed at here was just ok. We got the hot tub inside but I wouldn't go in it…read more Place was run down and seemed very much like a rental. There was a dual fireplace that you could enjoy from inside the fam room or the bedroom. It was the only heat in the place but it worked out ok.

My Husband and I made a quick weekend trip to Pinetop on a whim and chose to stay here based on the…read morereviews. We were not disappointed. Everything from the staff at check-in, maintenance staff we encountered on the grounds, the facilities etc. all exceeded expectations. There are 3 Jacuzzis on site, which was one of the main reasons we chose to stay here. There is one at the back of the complex, which is covered and is the LARGEST hot tub we have ever been in. Everything was well kept, manicured, clean and well thought out. The room we stayed in was the studio with Murphy bed. At first I was skeptical when my Husband booked it however it was SPACIOUS for a studio and the layout allows a ton of natural light, they even leave a "welcome" basket, which was a great touch! Every single room here will have a view of the woods, so you won't ever be disappointed! The only downside I can see is that there is no A/C, and while it is the Mountains, it still gets hot in the summer. I would not stay here during the Summer when temps reach almost 100.

We booked and confirmed 5 months prior a 2 bedroom unit. I called aprox 5 days b4 arriving asking…read morefor ground floor, as we are both 74 years old. Was told they will see what they can do. We checked in with our 2 bedroom confirmation paper, trudged Upstairs carrying 4 luggage, looking for 2 bedrooms and to my surprise seeing only 1 bedroom!!! What!! The check-in clerk did not say any word about a 1 bedroom at all! I had to call Wyndham to which they informed me "an agent" canceled our 2 bedroom and we were notified by email. We were not!!! What if we had other people traveling with us? No apologies were made at all! And the toilet paper was cheaper than an outhouse! And they call themselves Worldmark?! Their water was horrible, made me itch from linen and showers.

Booked cabin 15 (Honeymoon Cabin) for our anniversary. Worth every penny. This place is amazing…read more Not off the main road, but close enough to the main strip. And you can walk to all the local restaurants. The cabin itself is beautiful. Full kitchen, grill, outdoor patio to relax. The indoor fire place will keep the entire cabin warm, on those cold nights. Outdoor fire place with plenty of wood and seating. An amazing place to experience.

Great Experience! We will be back. We wanted a weekend…read moregetaway but didn't have the time or budget to go far. This place was perfect! Our cabin was fully loaded with everything we needed and the location is remote enough -- out in the woods, but close to restaurants and local attractions. Family and Pet-friendly. We loved the fire pit and hiking and even went to the local Chinese restaurant, which offered a discount from Northwoods Cabins. We left after 2 nights, feeling refreshed and revitalized. Looking forward to our next visit to this charming retreat!

Great experience with fabulous memories. Rustic cabins. Great fishing. We will definitely be…read morereturning to this hidden gem.

The location and cabins were nice. However the beds were trash. They were like sleeping on a pull…read moreout couch. The bar was right in the middle of your bag and some weren't level. The pillows were just foam and worthless. They didn't not have any cleaning supplies to sanitize the counters just dish soap. We also had to go buy a lighter as there was not one for the fireplace or grill. We would not return because of the beds. Definitely the only reason to not book here.

These cabins could be really cute, but ours was dirty. And not recently dirty- you can tell it's…read morenot been cleaned well for years. The dining table had split in 2 places, and you could see lots of junk in the splits. The baseboards were filthy, the kitchen cabinets had salt and coffee and who knows what else spilled on the shelves, and all the cabinets needed cleaning. Pillow shams were draped across the pillows- they were too cheap to buy more pillows to put into them. No hangers in the closet. The sheets looked dirty- not sure they had been washed after the last guest. There's only a small section of shore for the lake- surrounding areas are fenced off. No room for dogs to run and play either. No place for kids to play. They do have boat, kayak and paddle boat rentals for a decent price. We scheduled and paid for 2 nights plus a pet fee, and left after one. They called me the next morning, and did not ask anything about our stay and had no interest in why we left after one night. Opinion- poorly run business, no interest in cleanliness. This is a sketchy party place at night.

We wanted to escape the Valley heat and decided at the last minute to find a place in the White…read moreMountains. This place had availability so we booked it. The owner, Chuck, and his manager, Stewart, were super nice and made sure we had everything we needed or wanted. They really try. That being said, the place needs updating. It did have a fridge and the bare necessities in the kitchen but the one bedroom "Villa" is very small. The table has 3 chairs but only 2 people can sit down at the table because the fridge is so close. We were able to bring our dog and it was only $19 for him to stay. The lake is full of seaweed but a lot of people were fishing. There is no way I would swim in it. It is nice having gas grills but only a couple of them worked. (Charcoal could not be used because of the extreme fire danger.) The unit was very dark, even with the lights on. Some of the lightbulbs were out and the ceiling lights very dirty. There was a nice green area that had games, a fire pit, places for the kids to run and play. Everyone was very nice and down to earth. We enjoyed our stay.

I was at Quality Hill in March during a quiet, off-season time of the year. The snow was gone, the…read moretemperatures were mild, and the sun was out most days peeking through the tall pine trees. The resort was not very full, as often happens during this time period. That is what makes it a very special time in my opinion. Time to think and reflect, do projects, binge shows from your favorite streaming service, take long walks in the neighborhood and along nearby trails, and truly pull back from the normal day to day. With my dog nearby, it was a truly rejuvenating week. The units have everything one needs to be comfortable. Full kitchens, comfortable furnishings, two bedrooms and two bathrooms, a deck with furniture and a grill for your outside moments, and TVs, strong wifi, garage, and even a washer and dryer. I highly recommend Quality Hill for a great change of scenery, especially if you live in the Phoenix or Tucson areas. Pinetop is at 7300' in elevation, so the air is clean and the temps are much cooler. Hope you plan a visit soon!

Having been Timeshare owners since 1981 we've traded more times than we can count. Quality Hill is…read morea great property..a bit unusual as the units are shared ownership divided into what must be 1/2 share with each owner having 4 weeks. As such each condo is decorated and equipped differently. Ours was comfortable and well equipped...even had a cappuccino machine but no instructions for use. Location wise Pinetop Showlow is great..it's les than 90 miles to Petrified Forest, Meteor Crater, Ft Apache, Sunrise Ski, Springerville ( great museum) Kinishba Ruins, etc. The resort has an excellent clubhouse with gym, board games, etc. If you like that kind of stuff. Now you can't be out doing stuff all the time..so I've got one item that got me...and it gets me at many resorts...it's streaming TV...impossible in most instances to get local news. Often limited channel choices unless you want to sign into your own Netflix etc. But why would a resort in this day and age select a streaming service that doesn't include live as on Dish or Cable versions of Fox or CNN or MSNBC...yes...I'm kind of a news junkie. Oh...almost forgot....this place has a garage for every unit....wow!!!! That's nice.

We went there few times and loved it! Great communication, clean and comfortable cabins, cozy and…read morefeeling like little piece of home away from home! Beautiful pines, easy access to town and outdoor activities in the area and fun for evenings at the fire pit! Or the fire place in the cabin! Hope to visit soon!

Wow!! They really made these so nice. Tucked into the forest with cozy cabins surrounded by trees…read moreyou feel like you're in the middle of nowhere, but you're really only 5 - 10 minutes from a grocery store and/or restaurants. It's the best of both worlds! We just held a small youth camp in a few of the two story cabins. It couldn't have been more perfect! The cabins were roomy and most everyone had a bed! Loved the full size kitchens. With the new renovations they really thought of everything. Would be the best to hold a family reunion there!

Something is off. I called today to talk to someone to help me finalize a rental and instead I had…read morethe front desk girl be very rude.

Beautiful, clean and friendly staff. It is perfect for a couples getaway or a week long stay with…read morethe family. I would highly recommend!

We stayed 2 nights with our dog as a late anniversary trip in cabin 9. It was wonderful . The only…read morething I can complain about is it was a tad warm in the bedroom. A ceiling fan in there would be nice. And looking forward to that fire pit! But other than that everything was absolutely perfect! We can't wait to come back!

My husband and I had planned a short getaway, during Easter weekend, for our 11th Anniversary. We…read morehad never been to Pinetop and had always wanted to go! We found Hidden Rest Resort on Hotels.com, which had a mixture of reviews, but very reasonable prices. We chose this place for the price and the good reviews that were listed. When I initially planned it, I chose the Honeymoon suite (Cabin 9) for the hot tub. Unfortunately, due to an unexpected surgery I recently had, we were unable to use the hot tub. That was a bummer. I attempted multiple times to try and change the cabin online prior to our arrival, but they were completely booked Easter weekend. No biggie. We still stayed. Melissa, at the front office, was very nice and friendly. She informed me of a $50 cleaning fee for the room, which I appreciated her allowing me to pay in cash. She showed me a map of the property and how to locate my cabin. What I appreciated the most was that when I called in the next day to inquire about restaurants, she was very knowledgeable and provided me with a great recommendation! We truly enjoyed the food that night for dinner! Thank you Melissa! The room was very nice and perfect for two people. The moment you walk in, the hot tub is straight ahead. Because of the hot tub, unfortunately, there is a strong smell of chlorine in the room. That I didn't like too much, but it's to be expected with a hot tub in the cabin. We had the windows open from time to time to get the smell out. Also, when you walk in, the living room is to the left. The living room is very spacious, has a lot of seating, a heater, and a TV with movies. The kitchenette was the perfect size and had all the accessories we needed to cook, eat, wash dishes, and more. The appliances were definitely outdated and a bit rusty, but they worked just fine. The appliances included a small microwave, a stove, an oven, a small mini fridge, a mini freezer (that only fits a couple of ice trays), a coffee machine, and sink. The bathroom was nice and very clean. They had complimentary shampoos, conditioners, and soap, but we didn't need to use them given we had our own supplies. The shower was wet when we arrived and I'm assuming it was due to cleaning prior to our arrival. Unfortunately, the shower did not have hot water when we used it. Overall, the bathroom was great. The bedroom was comfy and cozy! The bed had a memory foam mattress with super comfy pillows and comfy sheets. We didn't utilize the blankets and sheets because we brought our own. The room also had a small clothing rack to hang a few clothes. The heater in the cabin worked wonders! We visited when a short snow storm came! It was the best! The snow came falling down Friday night allowing us to enjoy the snow Saturday morning in to the evening! The heater kept the room warm from the cold, which was nice. Although, the heater, along with the hot tub, made it a tad bit noisy in the cabin from time to time, they weren't bad to the point where it kept you up all night. Overall, we had a wonderful stay! The weather was perfect, the cabin was nice, the food was good, and this all made our anniversary trip a delight! We will back again soon!