The drivers at Juniors are really nice and friendly! Made sure I had a ride home, and when I didn't, I called the same driver who picked me up immediately. The last time I rode in a bigger van with my friends, they had an iPod hookup and let me play music from my phone! So fun! read more

Junior's Taxi is wildly inconsistent. The first time I used them, the driver was early to pick me up and got me from A to B without any hassle, and I had a wonderful experience. The next time I took them, they were a couple of minutes late, but I still got to my destination without any troubles. Unfortunately, I guess the third time is not the charm. I called the day before to schedule a 530am pickup (acknowledging that I would be charged extra because of how early the time was, but was willing to pay for the extra peace of mind that I would be at the station on time) for my 6am train leaving Goleta the next day. The next morning, as 530am rolled around, no one was there to pick me up. I called Junior after waiting 15 minutes and got his voicemail twice. Luckily, I got ahold of a Warrior Taxi 6 minutes away from me and was able to get on my train with 3 minutes to spare. I never got a call back or an explanation of why no one was there to pick me up. This experience alone converted me to Uber. At least with the app, you can see if your driver is on his way. read more

Unfortunately there is no ZERO or -1 possible. What a class act this company is. Found the driver outside in the parking lot taking a leak. Apparently he is not clear what a bathroom is for or how to use one. Happened at the Motel 6 lot in Carpinteria on Thanksgiving Day. 3 complaints from people who saw it happen to the manager. Broad daylight at 11:00 a.m. I sure wouldn't want this guy driving me or anyone I know around. read more

Used Junior's to get a ride back to my hotel in Santa Barbara, about 3-4 miles from the downtown area. It cost $15. A little pricey, but we were in a pricey town. Driver was really nice, picked us up quickly, however, he drove so fast down State Street it was really unnecessary and a little scary, that's why I have to take one star off. read more

There should be a zero star option for how bad and unprofessional this company and their drivers are. It should be closed down for unsafe and unhealthy vehicles. The drivers themselves smell like a mixture of old cottage cheese and burnt hair mixed with cat food. The stench is only secondary to the unpleasantness the drivers are or the manner in which they drive. Please take any other taxi company in town. With companies like this operating it's obvious why lyft and uber are winning read more

Don't bother, unless you "call" hours ahead of time, but that may not matter, as they don't answer their phone. They have a request a ride form on their website, but I haven't received a call at all. Called another company that gave me immediate service, and when I mentioned calling these guys first, they told me that they are known for being unreliable, only ran by a couple guys with a couple cars, and only answer their phone when they feel like it. Good luck if you want to give them a try read more

I take cabs from the downtown Ralph's several times each week. This review is to let others know that Junior's Cab is more expensive than any of the others by 20%. Morever, their trunks are always full with no room for grocery bags. This makes little sense considering where they are parked. read more

Gerald, the driver, was great. I called the night before to be picked up at 4:30 AM to go to the airport. He showed right on time, the car was super clean, he was very friendly. I would definitely recommend Juniors, and if you call in advance, request Gerald. read more

I had to drop off my dog at the vet's before catching the airbus to LAX. Junior's Taxi was waiting outside 15 minutes ahead of schedule and made everything stress free. The company sent me a follow up message to make sure everything went well. I would definitely use this company again:) read more

I only once requested a cab with Junior's, but I won't give them a second chance due to my bad experience. I had to take a 6 am flight from Santa Barbara and requested a cab via their online form the day before. I never heard back from them, called in to get a confirmation, got an unclear answer and, later a text message to confirm my address. In the morning, there was no cab, so I called again. The person who answered replied by "Sh**! Text me your address. I'll tell the driver." I texted them my address, but nothing happend. I called again and the same person answered in an annoyed tone that I hadn't texted the address, which I definitely did. At that point I had already checked for an Uber, luckily there was one not too far away at 5 am in the morning, otherwise I would have missed my flight. Very unpleasant experience! read more

I called this company for a ride from Montecito to downtown last Saturday. The owner (I assume) was nice when he answered the phone and quoted me a flat rate. Well that was the end of the good experience. When the driver picked us up the van was clean, however he had the meter running and took a longer way. I know this since we had a different ride back up and it was way cheaper than the flat rate we were quoted and that company's driver was nice. When we got to our destination, the driver said for us to pay the meter price. I argued that we were quoted a flat rate and then he still charges us more than the flat rate. At this point we just want to get out of the car. So we paid it even if it was more and then the driver has the nerve to say "WHAT? NO TIP?!" We were going to tip him even if he was rude we just wanted to make sure that we were paying the right amount. To be fair I called the number and complained and he said he would call the driver. He did call the driver I saw it, but the driver didn't make much effort to answer the phone. It was terrible experience and expensive. The drivers need to match the service of the owner. read more

I had ONE OF THE WORST CUSTOMER SERVICE experiences with Junior's Taxi today!! If I were you I would choose do business with another provider. Save time and money. They really need to learn what the words respect and honesty mean. I needed to get to the Greyhound station from across SBCC this morning and called 40 minutes in advance (even though the station and Junior's Taxi are only a 5-10 minute drive away). The person who answered the phone was friendly at first and informed me that a driver would be picking me up in 15 minutes. When someone says 15 minutes I expect them to be there in 15 minutes...maybe 20 but most definitely not 40!! I almost missed my bus because of Junior's Taxi (even though I gave them plenty of notice) and to top it off when the driver parked at the station, the ride ended up costing $8.25 and I gave him a $10 so I asked for the change and he said, "No, it was $10."-- Lying to me... and when I corrected him HE HAD THE NERVE TO SAY, "Oh, so you are CHEAP!!" REALLY??!! I was f****** pissed! They had me waiting outside for 30 minutes like an idiot, continued lying to me about the taxis arrival and the driver was EXTREMELY DISRESPECTFUL! Please do me a favor and call a different taxi service...anyone besides Junior's. read more

Came to town for our annual girls trip to SB for the Wine Fest. I asked my phone for a "taxi cab" in our area and Juniors phone number was included. When I called to see if it was possible for a van to accommodate the size of our group and pick up at an estimated time, the person who answered the phone was helpful and said they would see us soon. Prompt pick up and delivery to our event compelled us to call Juniors again for pick up for home. This time when I called, it was Junior himself, who promised to pick us up and take us back to our house. What a nice surprise that the owner of a 14 cabs company answers the phones himself and picks up passengers. Very nice guy and super helpful when an impromptu trip to the Santa Barbara Bowl was immediately needed by a few other parties of our group once we got back the house. Junior and his crew went above and beyond the standard cab company care. We will definitely call them next time we're in town! read more

Junior was friendly, punctual, informative, agreeable and flexible. We had a terrific time and he took great care of us. We will not only use his taxi service the next time the opportunity arises, but we are telling all of our friends too! Did I mention he was also an extremely good deal?! Thanks Junior! Keep up the good work and see you next time! read more

Absolutely excellent! My driver Junior, was personable, early, and exactly where I expected him to be.The cab was spotless from inside out. Junior's driving was comfortable and quick! I appreciate all of this and will definitely use this company again and again. read more

The fact that I'm taking the time to review a taxi driver should say a lot in of itself! Joe was a true highlight of our week in Santa Barbara. He was so kind, extremely informative, and ever so patient with us. He made what should have been a boring trip to the train station, extraordinary. My only problem now is that I can't give more than five stars! Thank you, thank you, thank you! read more

Unreliable! I called 30 minutes ahead of time for a cab, had to call another after waiting 15 minutes past the scheduled pick up time.

The driver that had picked me up was extremely rude, and unfriendly. He certainly did not seem as though he wanted to be working. The real down side of this experience was the fact he was driving so recklessly! He honked at slow drivers even when they were in the right of way and he was in the wrong. I gave it one star and that's being generous! That being said I don't think I will be calling this company again. read more