Had a FANTASTIC experience with Jackie! We got our wedding bands with her and she was super…read moreknowledgeable about the different styles and was helpful in answering all of our questions. The whole store made the process so special! So glad we went to them for our wedding bands!!

I have dealt with both Harry and Greg for years. I absolutely love them both. They take the time…read morewith you , show you pieces that you may like. And also help design pieces for that special person. I since moved away but when in the neighborhood I will always stop in.

Their new store is impeccable, with their usual tasteful jewelry and watch selection. As usual,…read morethey are friendly and accommodating, especially when providing quick service for repairs or watch battery replacement. Trumbull just isn't the same without them, but they make Fairfield a better place. We miss you to the max, Fanedos!

Great service, battery replacement and jewelry service. Have been there several times always a…read moregreat experience.

Left impressed today! Called JewelRestore after a jeweler more local to my CT residence wanted to…read moresend my Cartier directly to Cartier for a battery replacement, citing "being nervous" about not being able to reseal it properly. Was told by JewelRestore that once I came in, he would "priority handle" the watch and have it back to me within an hour. 55 minutes after arriving, I had my watch back, cleaned and with a new battery, running properly. Bravo! Worth the 25 min drive!

Horrible costumer service. This guy is not friendly, condescending, unpleasant attitude. Don't…read morerecommend.

Very trustworthy and good people to deal with. . location is convenient to stratford ,…read more Bridgeport and Trumbull.

I have a very heavy silver men's bracelet with links. I needed the clasp repaired. I brought the…read morebracelet to a jeweler in Fairfield and was told it would cost $325 for the repair because it was Italian silver, and that very few people work with silver jewelry, and it would take several weeks. I was shocked being I paid that price when I purchased it 20 years prior. He said, very few people work with silver jewelry, and it would take several weeks. I certainly was not going to have him repair it. I've had gold items repaired for much less. I was in Stratford and saw MJs, I figured I would get a price on the repair. They were very friendly and accommodating. I expected that I would have been given an estimate that was equivalent to the prior jeweler (I assumed he was being HONEST with me). They took one look at the bracelet and said it would cost $35 and they would only need two days. The repair was pretty extensive; the clasp and the link were worn and needed to be seemed and rebuilt structurally. That price brought a huge smile to my face. I was so happy there are some honest people still out there, that was so reassuring, (Obviously. I was pretty upset with the prior Jewler, he simply was stealing my money). The repair was amazing and showed a high level of skill and craftsmanship. It literally looked brand new. Obviously, don't waste your time and money with any other jewelers. If you're looking for an honest and friendly jeweler, a laid-back family atmosphere, fast repair, and great customer service. Look no further. Bill S.

Michael's in the Trumbull Mall is a brilliant jewelry store. The Staff is courteous and helpful…read more The Product line is of High Value. I am somewhat of a watch Snob. The Manager, Paul Neapolitano is a Watch Oeficionado. He understands mechanical operations and is proficient at many repairs and is a great problem solver. His overall Jewelry Knowledge is vast, with decades of experience. He knows Diamonds and Pearls as a Sage in New York City would. Please visit Paul and his fine staff. It will be a fruitful experience.

Michaels Jewelers truly cares about their customers! Everyone at their Trumbull Mall location…read moreanswered all my questions and offered advice that only their expert background and many years of experience could offer. This included options I would not have thought of on my own. They are courteous, friendly, knowledgable and skilled. They redid a family heirloom ring that belonged to my grandmother. The results were beyond my expectations; the cost was very reasonable especially considering how beautiful the ring turned out. It was all just simply a very pleasant experience. In today's world it is difficult to find jewelers so caring and honest. However, Michaels jewelers still retains that personal touch when they work with me. You will not be disappointed.

There's a reason these guys have been around for almost a century, they are just simply the best!…read moreThe customer service is top notch and they're always ready to go above and beyond to find the perfect match for what you're looking for, without ever being pushy or make you feel rushed. Furthermore, they're effective and efficient on their repairs. Honest and trustworthy, I wouldn't go anywhere else for my jewelry and watch purchase/repair. Thanks Bob, Michael and the rest of the Fairfield Center Jewelers team!

They are great! Very nice and patient! Helped me get my necklace fixed before Christmas.read more

I was very impressed with the experience. My watch was serviced and looks like new, as promised…read more There were no surprise or extra costs and the service was completed earlier than I expected. Since I was out of town, they shipped the watch to me and I had it in two days. Everyone I dealt with was extremely professional and courteous.

Once again, Lenox Jewelers was amazing! I had a special occasion coming, my wife's birthday. I…read morewanted to mark this occasion with a special gift! I was worried it wouldn't come in time. But Mike came through! She thought we were going to the store to pick up my serviced watch! But when we got there Mike surprised her with her favorite Datejust! She loves the watch, and couldn't be happier! And just in time for her big day! Thanks again Lenox for going above and beyond ! I appreciate your outstanding service and thoughtfulness!

I brought my engagement ring here to be resized after my fiancée proposed to me. The work was…read morecompleted in a few days, the work was of a very high quality. After the first resize we agreed on, I tried on my ring again and it wasn't feeling quite right to me. The staff didn't bat an eye, but said no problem let's redo for a little larger (no extra charge). They were kind, patient, COVID compliant, and made sure I got exactly what I wanted and felt my ring fit perfectly. I really appreciated their wonderful customer service, and the obvious integrity that they run their business with. We'll be returning to purchase our wedding rings here.

Fabulous service for watch and jewelry repair. Always fair prices and fast service. Nice selection…read moreof jewelry and low prices watches.

When a modern lady moves to a new town, there are 4 new people she must find immediately…read more Hairdresser, pharmacist, pizza-place and--most importantly of all--a good jeweller. I found Morris because I had a really thin gold chain that had knotted up. Let me put this bluntly. Morris isn't just the best guy in Fairfield county, it's quite possible he's the best I've met period. Yes, he unknotted my necklace--for FREE--but that was a happy coincidence that ended me up in NYC Jewelers. Morris--who is so kind and patient--has an AMAZING collection of estate jewelry that he himself buys at auctions & estate sales. The pieces are unique--an incredibly refreshing change from the corporate glut of Tiffany's, Zales and the Vera Wang Collection of wherever. Art Deco, fifties retro, and some precious stones that will make your jaw hit the floor. I have stopped by Morris' store on several occasions to feast my eyes on the baubles in front of me and the kid-in-the-candy-store comes out! I ask a thousand questions and try on a bunch of stuff. He patiently lets me try on whatever I want, even if I don't look like the kind of girl who has the cash to buy a particular piece. (Unemployment has its drawbacks kids.) Since he gets new pieces in regularly, each trip is a new visit to Candyland for me. About two months ago after a really lousy day, I almost bought a lovely diamond and sapphire bracelet set in white gold just to make the day nicer. As Morris was writing out the receipt, I was overcome with guilt for putting it on my credit card and backed out. Morris was more than fine with it, said he completely understood. No smug comments like you'd get elsewhere. He is not a pushy salesman like every other person who works in every other store in Westport. (Talking to you, ladies at Blue Mercury!) When Christmas rolled around, I sent my husband to see Morris. Now my better half is not a big spender by any means, but he struck a deal and I received a lovely set of two-carat sapphire earrings, set in gold and accented with diamonds. It was love at first sparkle! Good job Morris! Last Friday I popped in--I had cash money, it was my birthday--and that beautiful bracelet was still there! Yes, this time I bought it and Morris gave me an even better price than two months ago. He even threw in a set of aquamarine studs set in gold for free. Curious, I took the bracelet to be looked at by another jeweller. He appraised it at more than double what I'd paid! (And let me tell you what I could have gotten at Tiffany's for that money. Silver. Those tchotchke silver trinkets they peddle. Ick.) Morris, you're the man! He had about ten other pieces with which I am now currently smitten. You'll see them in the photos I'll attach. If you are buying your jewelry somewhere else, then you are just short-changing yourself. Morris is the owner. Everybody knows the owner gives you the best price. He's not working on commission, he's working to pay the rent on the place. I cannot underline how wonderful his store is and how unique the jewelry. It's a hidden gem when you're heading north on Post Road. He's after the small strip mall that has Calise's and a liquor store. It's a small house, close to the road. It does not say NY Jewelers on the front, merely "Estate Jewelry" in the window. I do not know how to describe the price range. You are buying fine jewelry after all, not hamburgers. I gave him $$ because for what you are purchasing, the prices are definitely moderate.

This man is everything bad about selling jewelry. He'll tell you the 2 standard comments to get you…read moreto deflate your ideas on what something is worth. These are the prime examples of bad faith in bargaining: 1. "Well the ring is a style that only a few people would want-I can't buy something like this -I'd have a hard time selling it. I have to I melt it down. I can pay you for the metal. " 2. After that statement, then these types say , I'm sorry, that's the best I can do ". He told me this when I had a ring with 9 (0.2 carat) good quality diamonds in the setting. And NO mention of the worth of the diamonds. 2. WALK OUT. Go get some other prices! When I did, he wanted me to "come back!". Don't trust him! These weren't accent stones- you don't remember, I remember clearly our interaction. This was a custom piece that was heavy gold and a large cluster of diamonds measuring 7/8 in. By 3/4 inches . It was not a cookie cutter mass produced ring. I stand by my statement.

I never write reviews but I feel compelled to do so as a result of the experience I had here…read more In April, I brought my platinum/diamond engagement ring and wedding band to be resized for my wedding in June. Three people looked at the rings and quoted me $150, and said I could wait until June as it would only take a week. In June, I brought them back and they said, sure, no problem. I got a call later that day saying, they "didn't realize" the rings were platinum and that it would actually be $300. I went back in and said since it was their error that they should honor the price. They were very defensive, saying, well mistakes happen. This is literally their job to know jewelry. Three people saw them and not one thought it might be platinum? The taller man with the glasses said they can't be expected to do it for $150, they would lose money, but they had someone else who could do it for that amount. Ok, fine. Three weeks later, ON MY WEDDING DAY, literally hours after my husband put it on my finger, my wedding band splits in 2. I was devastated. I brought it back the next day, and instead of being apologetic, the same tall man said defensively, well your ring is thin. Seriously??! It's a standard, normal wedding band. He took it and said, I'll have it by Thursday. Again, no real apology by anyone, including the woman or the owner, who were both there. It's appalling. Today is Friday and still no ring. These people do not know what they're doing, and worse, they are plain rude. Stay away if you value your jewelry. UPDATE: The other ring, my custom platinum engagement ring, also broke in half. I will be attempting to collect the money I paid initially, as they have ruined both my wedding band and ring within 2 months. I'm heartbroken.

Over the years, I have gone to Shaw's for my watches. They are very skilled, reasonably and…read morefriendly. I trust them with my antique and luxury pieces. Special kudos goes to Harold who is a true expert. Linda is also great.