Not friendly or helpful. I phoned to ask about resizing a sterling silver ring. It's too big for me…read moreand needs to come down from an 8 to a 7. He asked if it had a stone and I said yes, a citrine. He said he couldn't do it. He did not explain why and the abruptness of his tone made me afraid to ask, though it would've been good to know. I asked if he could recommend someone else who could do the job. He said "No". That's it -- just "No". I was taken aback, so I said thank you and hung up. I had high hopes after reading the positive reviews. I've been looking for a good jewelry repair person, and could have brought him a lot of future business. Clearly, he's not the one.

so very helpful, patient and such an enjoyable experience! the selection is out of this world with…read moreunique beautiful pieces. can not wait to come back and start a new wish list!!

Very friendly and helpful. Worked on my watch quickly and was very affordable. I would absolutely…read morego there again for jewelry repair.

Great service and great people. Very welcoming right when I walked in. Clean atmosphere in there…read moreand also a great selection of jewelry.

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

I'm obsessed with my permanent bracelet from Jen! All of her jewelry is so cute and original, yet…read morealso on-trend. So happy she opened a studio space in Huntington Station (inside Suite Pieces)! I'll be getting gifts from here from now on!!

From the owner: Permanent Jewelry performed by a professional jeweler. Visit our studio for one on one…read moreconsultations for all your custom jewelry needs. Working with a private jeweler gives you an enjoyable, creative experience one deserves when shopping!

Having won a gift certificate from Zaltas Gallery of Fine Jewelers at an event some time ago, I…read moredecided to redeem it this month for a gift for my granddaughter who was graduating from High School. I so appreciated the courteous professional service from the staff in helping me choose something a teenager would love and treasure for many years. We agreed on a lovely sterling necklace which proved to be just the right present. I would like to extend my thanks to everyone at Zaltas and will always treasure the memory of this purchase. C.P.

I have bought several items from 3000 miles away aways sight unseen from…read more Kathy and Rebecca Zaltas of Zaltas Gallery. Offering many unique one of a kind items and great prices. They are very professional with perfect customer service. Don't hesitate, give them a try :)

Dropped off an eco drive for a new capacitor and I was impressed that the person I handed the watch…read moreto knew exactly what was wrong. Then it took a week for someone to call me to say they couldn't do the work....a week. On the call I was told the watch was sent to another location, when I get there I get my watch handed to me and the girl there doesn't say a word to me until I'm half way out the door. Glad to see all the nice reviews for this place but me and mine will be going elsewhere.

Went in two weeks to have a watch battery replaced and was charged $20. Went in yesterday to have…read moreanother watch battery replaced and was charged $81. I do not trust this place as they are price gouging. Also tried on a few bracelets which was clearly old and used. I will not be returning to this place. Rip off

They re really great there! Got my engagement ring from there!!! Just simply beautiful!!! It still…read moresparkles like the first day!!!! Great prices!!!!!!! awesome prices!!!!! Great very kind people!!! Great experience!!