Great experience. Met at the office prior to taking the pantoon boat out. The lady at the desk was…read morevery friendly. Once we paid, we followed Jim and Brian as they towed the boat to the ramp. Both gentlemen are very friendly and down to earth. After the boat was in the water, Brian provided instructions, rules of the lake, and answered any questions we had. At the end of the four hours, we pulled into the dock, at which time Brian came aboard and loaded the boat onto the trailer. Our family had a great time. Four hours was just enough time.

This was our second year in a row renting from them and I have nothing but great experiences! I…read morebooked about two months in advance and was told I would have to get my infant his own life jacket since they don't have one (no problem at all!) and the day of the rental they had a life jacket on the boat for my baby! It was amazing! We even got there a little late due to traffic and the whole staff was understanding and flexible with the timing! I would give them 10 stars if I could! We definitely WILL be back!

The cruise was absolutely relaxing and so enjoyable!!! We would definitely do this again. The only…read moredownside is the bus drive- its a little wild and unsafe but the employees were so kind and sweet!!!

The tiki boat tour of the lake is one of the most unique experiences at Broken Bow Lake. We are…read morehuge fans of the tiki bar back at their homebase. The island vibe type cocktails are top notch. The tour includes visiting the marker where Hochatown was once located prior to the lake being built. You get a little bit of history and a whole lot of fun.

Awesome ride, highly recommend for the fast-paced adventurous type! Both entertaining and…read moreinformative while having a blast!

Bad experience. Do not book! terrible directions, in fact there are no directions given at all…read more We called several times as their website and google does not point to where you're supposed to go. The employees are rude and not helpful, A horrible waste of time. Once we finally got into the boat, there were zero safety instructions and you just go. This is easily a dangerous ride and not fun. Highly recommend doing different activities in broken bow.

Okay this rental shop is pretty basic in terms of amenities. There's a toilet with no running…read morewater, but that's about it. There's no shop selling water or anything, so definitely bring your own cooler or water. However, I picked this place as I was trying to find a canoe/kayak rental close to the cabins. They only offer one route, and it takes about one hour if you paddle the whole way through. Or you're like me and want to enjoy the peaceful ride. They did mention to bring the canoe/kayak back within 2 hours, but I believe they don't really keep track (just use common sense). They offer single/double kayak and canoe rental. I opted for the canoe as it's a tad larger than the kayaks. The way it works is you check in and pay for the rental, and then you wait for them to take you to the start of the route. The rental is the end of the route. You'll be asked to get a life jacket (they're all kinda moldy, so just pick any). The river doesn't really get that deep, and in fact, some are below knee height, but safety first. After that, they'll call your name once your ride is there. There's no waiting area, so if you go on a summer day, just be prepared to get a little sun. I can't remember how long I waited but it's probably between 30-45 min. Once you get to the start, they'll bring your rental onto the river. That's your cue to take the paddle and get on the rental. They'll push you to the river and you're off to your adventure! Even on a hot summer day, the river stays very cool, and you can get to the shallows and get off your rental for a bit (just don't let it float back on its own). When you get to the end, just paddle towards the rental shop, and they'll help you transition to land. To sum up, it's a good spot to rent kayak/canoe within the park. No showers or anything, but there's some swimming holes nearby that have showers. Equipments can be better maintained, but for the price, it's really good!

Had breathtaking views on the river. Great customer service, smooth transition from land to where…read morewe depart.

I can't believe this is the first review of this great canoe and kayak outfitter at Broken Bow…read more The people who run this establishment are very kind and care about their customers. I'm happy I found them for my kayak rental. I had heard a lot of great things about them and it's true, I think this is the best of the available outfitters in Broken Bow. I will be making reservations here again the next time I return to this beautiful place! Broken Bow is a hidden gem.

We had a group of 5 and did the 5 mile, perfect for our skill range! They were super friendly and…read morehelpful! Great activity, very reasonable! Cute store with everything you would need!

The young people who work the gas pumps at the marina are so sweet and helpful when it is time to…read morerefuel. Always excellent service and very polite young people. I would think that the marina would be a fun place to work.

The staff was extreme helpful, and they were patient with our girls group! We had a blast and…read morehighly recommend this business!!

Definitely not the reviewer type, but this company cares more about their bottom line then their…read morecustomer's safety. We called to ask about the process twice before coming because we had several kids, one very young and we openly had little to no experience. We took four kayaks out and while driving to the river entrance asked for tips and advice and the only thing we got was that there was a small 2 to 3 foot drop and to keep left until after the falls. This was absolutely not the case and the trip was way more advanced than we were prepared for as beginners. We were scared most of the time and there were several moments we were thinking we'd have to leave the kayaks behind and save ourselves. We did lose a paddle, but not because we were careless, we were literally trapped with an over turned kayak and trying to hold on because the current was so strong it was either hold on for safety or let go of the paddle. This was made extremely worse because of the weather. It began raining with thunder and lightening and this only made the current force even stronger. The worst part is that they didn't even send us out on functioning equipment. They did quick repairs with duck tape before putting the kayaks in the water and assured it was ok. One of our kayaks had a hole that hadn't been found yet and was taking on water and had to be emptied several times throughout the trip. When we did get to the falls, this kayak was so full of water inside the kayak that it flipped causing the young child and his parent to go under water. When we got back, the owner would kind of apologize, but then blamed it all on the office person Ashley. Then made excuses and tried to talk away the complaints as a non issue. I was very surprised that none of the employees seemed phased by what we were telling them; like they had experienced this reaction before. I realize that there were several circumstances that factored into our experience and not all were completely in their control, but I don't think they cared about our safety at all. They consistently failed to provide a safe recreation environment, they never displayed any real remorse or concern for our scary experience and when all we wanted to do was go home, they lost our keys, which were supposedly meant to be securely stored while we were gone. I obviously wouldn't recommend this company to anyone, but I urge you to consider going elsewhere for you kayaking needs if you want to keep your family and friends safe.

Typically, I don't write negative reviews of restaurants, companies, and small businesses because I…read moreunderstand that all businesses and their employees have their fair share of good days and bad. However, I feel compelled to warn future/potential patrons of Beavers Bend White Water Canoe Rentals and its owner, Kenneth ("Ken") Byers, based on the recent experience of my students during a church youth retreat in Broken Bow. Due to slow business and making a reservation as a large group, we were able to agree to $35/double-kayak (which is $10-15 below what they usually charge to individuals renting only one double-kayak). Initially over the phone, when i had called weeks in advance of our youth group's retreat, Ken mentioned that we did not need to worry about availability of kayaks/canoes for 23 people, as he had "plenty of inventory." On the day of the retreat, of course, we ran into a bit of a hiccup where they only had 10 double-kayaks and required the remaining kids to use single kayaks. A small annoyance, but nothing worth really griping about. Ken then asked that we arrive before 2pm. We arrived at 1:30, only to be forced to wait for over 2 hours before they finally got us to the river. A slightly bigger annoyance, but something we were willing to overlook so as not to dampen the mood of the outing. Once we were out on the river, there were 2 employees assigned to our group, and these two were responsible for directing the kids along the river. We did not realize until much later that this was their first day on the job. Of course, no one told us this important fact initially, and they acted like they knew the river well. Our youth group consists of middle school and high school students, so we made sure to rely on these 2 "experts" employed by the company, trusting their every direction. After an hour or so, the route seemed unreasonably difficult and arduous for kids who were certainly beginners at kayaking, so we made sure to ask: "Are you sure this is the right way? This seems too hard..." to which the 2 employees confidently responded their directions were accurate. It felt like we were traveling upstream and the rowing was incredibly arduous for the adults, let alone the young middle school students. So we constantly asked if the direction we were heading was correct, and they consistently assured us that it was. After a few more hours of rowing (the river route should only have taken 1.5 hours), we asked them to call Ken and help us out because by this point, the sun was setting and our kids were crying, bruised, bleeding, and/or exhausted from being out on the river for more than 4 hours. Ken was unable to locate us and we were officially lost and stranded when the 2 staff members finally acknowledged that it was their first day and they had no idea where to go. It was traumatizing for our youth students, and we ended up being out there well past 9pm while it was getting very dark, creating a very dangerous situation for a group of minors who had already been out on the river rowing up/down/side-stream, and any which way to try to keep each other safe. With all the dangerous areas that the 2 staff members led our group towards, we were incredibly grateful to have ultimately been back safely on land at the end of the night. But our entire day had been ruined; we no longer could carry out the other programs we had planned for the day; and we ended up getting back in our cabin well past 10pm in what would be the most unforgettable and regrettable day. As bad as that was, the worst part was the unapologetic attitude of Ken Byers. His staff members apologized profusely for leading us in the wrong direction and putting that many kids in harm's way, but we wanted to hear a better explanation from the owner as to how this could happen. We were unable to reach him all weekend, and by the time he called back the following Monday, he was incredibly defensive and kept explaining how much of a pain it was for him to have to pay his staff overtime for the additional hours spent on the river, as well as the extra hassle he went through to go out the next day to recover the boats that he had yet to pick up off the shore where we finally had reached the previous day. Not once did he say "I'm sorry." Not once did he acknowledge how hellish that experience was for our kids. It's like he was afraid of a potential lawsuit while disclaiming all responsibility and fault. All we wanted was for him to be sincere in his apology, but he was more interested in explaining how much money we saved and how much of a hassle it was for him than being a decent human being. I highly doubt very many people will see this review before booking with Ken and Beavers Bend White Water Canoe Rentals, but on the off chance that this helps one other person/group realize the mismanagement, poor attitude, and lack of compassion shown by this company, the time I just wasted writing this review will have been worth it.

This was an awesome experience. We were a team of 12 that rented 4 vehicles. Good a great safety…read morebranding and Kayla the manager was a delight. Highly recommend this place

Don't do it... Save your money and go somewhere else. This place is a MESS…read more We rented a pontoon boat from this place and the boat was in terrible shape. Very hard to stir, had to hold the gear in place for the boat to move and the canopy didn't work either. Their check in process was also so unprofessional and unorganized! We had to wait an hour just to check in which took time away from being in the water. But I think the worst part about this place is their dishonesty and tactics to scam people with extra fees and charges when you return the boat! I was shocked when I saw how they manipulate their contract to squeeze money out of people. It's a shame... You'll be paying a lot more than you think when it's all set and done. Don't take my word for it, read the other comments and book at your own risk. Now I understand why they called their business Bandits... because that's what they are.

Never stayed there. However their ad on TV shows a guy jumping off a boat into the lake with NO…read morelife presever on. Dangerous and stupid. Kids will be saying "if he can do it, so can I" again dangerous and stupid.

Who doesn't enjoy riding on a little train through the forest? My kiddos loved it, and I had a lot…read moreof fun too! One of the best things about our short ride were all the deer. As we chug along the engineer throws corn out the side. I guess they have been doing this forever because tons of deer come right up to the train tracks as soon as they hear the train whistle. We probably saw 30 deer, including lots of babies. They literally come right up to the train, almost within touching distance. The engineer was super nice and good with the kids. The little train is open so try to go when it's not hot. He even hit the gas hard as we were going down a hill to give us a little speed. They also have horse trail rides, pony rides, and some food. Things are a little overpriced so we only ride the train but it was fun. Also, bathrooms are a little bit of a walk down the road. The train ride is about 15 minutes, which is a fine amount of time for what it is. I would recommend giving it a try if you are in town.

We had so much fun on this adventure. It is an all day deal with some pretty wild rapids for a…read morebeginner. It is not like a relaxing tube on some of the Texas rivers

Today when we were finishing our kayaking trip we witnessed a man that works for Cowboys yelling…read moreand cussing at a girl that works for Yipee Kayo Kayaks! He was accusing her of stealing his paddle, even though the paddle he was trying to yank from her hands clearly said Yipee Kayo Kayaks. He was a grown man that kept getting in this young girls face. The yelling and cussing was completely unnecessary, especially with all of the children around. As we left he was yelling for his friend to call the law. Not sure how this ended. Disappointing to end our trip with this childish behavior.