Got the real runaround from these people. I called and left a message hoping for a simple quote…read morefor landscape design. They took days to call back and left a message. When I tried to call back the guy didn't have his voicemail set up. I called the main company line again and left another message. Days go by again and they text me an online form to fill out, with tons of questions that don't apply to this job. I fill it out but asked the guy by text if he can simply tell me what they charge for landscape designs. No response to my question, but I get an email days later saying they are not taking on jobs for several months. What a waste of time!

OUTRAGEOUS PRICES! Do not entertain using this company!…read morePlease do not unless money means absolutely nothing to you. After about a $4000 investment in plans they had the audacity to quote a project for a 1500 sq foot front yard at $148,000. Yes, you read that correctly. It is not that I am cheap, in fact, I did spend $197,000 doing the backyard (with another contractor) which included a whole pool redo, new hot tub, BBQ, pergola etc.. Kate Anne Designs however, was doing no major structural changes. Just what I would consider basic stuff - replacing driveway, placing a small retaining wall with driveway gate. Xeriscaping the small front yard, two yard gates and a front porch redo. Even if the wall cost $50,000 and the driveway $15,000 - that leaves $83,000 for front yard xeriscaping - two olive trees, ficus trees, artificial turf, decorative rock, pavers etc. Not sure what the quality would be like, I have no reason to believe it would be bad. They were pleasant and professional. They did say at the outset that they do jobs that are billed over $50,000 - which was ok with me, just not $98,000 over $50,000 for a small front yard - everyone I have shared this with is shocked, don't want you to be shocked either :)

As first time home owners, we interviewed at least 6-7 landscaping companies. Annethe was referred…read moreby a landscaping company we found on Yelp. She took all the measurements couple of times herself, both front and back. She said she has calculated how much material would be needed as well as how much it would cost us. Her contract states that we have 6 months warranty for plants and 2 year warranty for all hardscaping installed. She has also agreed to be on site for a total of 3-4 days for a maximum of 5 hrs at $150/daily. Annethe's "first team" (total of 6 workers) lead by Miguel (who Annethe confirmed doesn't have any license), came out and worked on both front and back yards. She told us she will be responsible for the hardscaping, referencing the 2 year warranty should anything go wrong. The first two days were kind of slow and slacking. At one point, they were just sitting there doing nothing but talking for 3 hours. I had called Annethe and told her about this as well. Moving forward, there was so much hassle with her first team. 1. There was no proper/not enough equipment. We had to lend some of our own gardening tools for them to use. 2. No coordination between Annethe and her team lead by Miguel. 3. Annethe has told us she has done work for Altadena, Pasadena, Monrovia and surrounding cities. She brought her own dumpster (which includes drop off and pick up fees, which we of course paid). Mind you, we are new to the area and we didn't know we had to go with Athens, which the city was contracted to. If my husband wasn't at home that day to talk to the city workers who came out to our house and asked them for more time, we could have been fined. 4. She overcharged us for materials. We ended up having to get rid of more than half of the decomposed granite. Not only that, Miguel was refusing to do any clean up because it was not part of his agreement. In the end, he had to clean up the mess; otherwise he would have not been paid. Our yards were complete the fifth day. Two weeks went by and the dg hasn't set. We called Annethe before July 4, 2018 to have her come take a look. She did come out and agreed there was not enough glue in the DG. My initial understanding is that we paid for "stabilized DG". Annethe sent her "second team", lead by Edgar. Edgar's team came out and cleaned up the excess dg and told us that there was way too much dg. He said it was not done properly and he confirmed that the dg used was not stabilized dg. This is her team that she sent out to us, we have never done business with Edgar before. But imagine if you're own team confirms to your client that what they paid for was not what they got...How upsetting would that be??!! A properly designed and installed dg does not encourage weed growth. In reality if you look at our yard, it is pretty much a like a sand box. We've been pulling out weed until we couldn't do it anymore. The flagstones laid in the pathway are raised up whereas the correct way it should have been leveled with the pea gravel that was installed. The bender boards are supposed to act as barriers for dg not to spill into the pathway as well as the pea gravel not to spill into the dg. The benders boards are also being uprooted from the ground. When we contacted Annethe again on July 16, 2018, she said she cannot fix it because she already used the last funds of the money to fix our yard the second time we contacted her. This past weekend, we gave it another try in contacting her. Today, September 30, 2018 marks 4 months and we still have 20 months left on the warranty, so much for said warranty. A very huge disappointment for us. Annethe refuses her mistakes. She drew out the contract herself and said the hardscaping only covers the dg, not other materials. But when we pointed out in her contract stated warranty covers all hardscaping, she contacted her lawyer to have help confirming the difference between hardscaping and softscaping. What kind of landscaping company does that? There is difference between hardscaping and softscaping. We know how to use Google too so we did due diligence to help you. Hardscape and softscape are complete opposites of each other, yet both are necessary to make a landscape fully functional. (In our case, it was beyond dysfunctional). Hardscape is the hard stuff in your yard; concrete, blocks, stones, gravel, decompose granite. Softscape is the soft, growing stuff, like perennials, shrubs, succulents, trees. Softscape is living, hardscape is not. My husband and I have decided to share our unpleasant experience in details on Yelp to help others, particularly to new home owners and who are on a low budget to avoid the frustrations, the outrageous and costly experience & dishonesty brought to us by Annethe & her team. I wish everyone good luck with your landscaping projects and hope no one runs into the same problem we did. Annethe, please take down the picture of our backyard. It DOES NOT look like that now.

Not sure how to start with this company as there have been lots of disappointments,frustrations and…read morehassels in my recent experience with Annethe and her team. I don't like to write such reviews but she left me no choice and besides I don't want others to go through the same thing I did. I do wanna help potential customers to be cautious and aware of such contractors. Let me start with their lack of proper equipments, inexperienced crew and lack of organization and communication among Annethe and her team. What kind of landscaping company doesn't have a proper vehicle like a decent-size truck to drop off and pick up materials even for a small yard like my house's yard( 700 sf)! What kind of landscaping company ends up with more than twice excessive materials after their so called proper measurements?!? Even when I told Annethe that her estimate of DG materials and gravels are way over what we need for such small yard! Besides, She and her team claims they know how to install stablized DG which is supposed to look hard and stable rarher than soft like a sand box that can get blown away by a breeze and moved away by steps. See the attached pictures , anyone can easily tell how awful the job had been done. What kind of so called legitimate and experienced landscaping company breaks the city rules and puts a gigantic dumpster (good size for landscaping of entire block!) in the middle of the street w/o city's permission. I saved her and her contractor by asking the city representatives to allow a couple of hours for the dumpster to be removed before they decided to tow the dumpster and fine Annethe's company and her contractor and probably me!! My list of complaints is long... Let me tell you one thing that there won't be any support or customer service after she is sort of done with the job in particular when she did it in a very wrong way. She doesn't even honor her own contract and warranty. I don't trust a word out of her mouth since she keeps changing her own words and promises! Hope you won't have such terrible experience with a landscaping company.

What a treat to work with Helen's team! We wanted to replace our (dead) lawn and parkway with a…read moremore drought tolerant landscape and Helen's vision did not disappoint. Her team tore out a bizarre chunk of cement we had previously and created an entirely new walkway and installed a new irrigation system beyond the obvious plant/gravel facelift. The whole project was incredibly smooth and communication was excellent. We even came in under the originally projected budget! (How many companies actually tell you when your project ends up costing less?) Would 1000% recommend Celtic and would work with again. Can't wait to see it all grow in!

I can't say enough about Helen and her team. For what it's worth, when I first came across her yelp…read morepage, I figured she was probably out of my price range just by the quality of work that I was seeing in photos of her work. I was so glad that I reached out anyway just to ask, because it turned out her bid was very much in line with the other quotes I was getting, while clearly being a step above in quality. Helen and her team helped with a relatively large project - rehabbing a slope behind our property that had become barren, building a set of staircases, and replanting our front yard space. From start to finish, Helen was a joy to work with, continually going above and beyond to make sure the project went as well as it possibly could, all while being conscious of our budget. She was collaborative, informative, kind, and generally just a pleasure to work with, and every member of her team was the same. I've already recommended her to family members and neighbors, and am excited to keep working with her for years to come.

My husband and I lost our home in the Eaton fire, and we are in the throes of rebuilding. We were…read moredevastated to lose our beloved garden that he had built over time with his bare hands. Knowing we had to start over we were researching landscape designers who would provide everything we wanted, while still remaining in budget. We really wanted native plants and something really special. We really liked Rocsana's website and how she put together her plant schedules, after speaking with her and telling her our wildest dreams for our new home, we were encouraged by her enthusiasm and care. We were completely blown away by what she designed. She put together the garden of our dreams. We are so excited to get started on it come fall and execute her perfect vision. We really loved her attention to detail in the plans. She thought of everything from how the plants grow in each season and where the sun will hit the garden best. We also really loved how we could click on the plant schedule and learn more about each plant she picked for our garden. Going through this recovery has been a traumatizing process, but working with Rocsana has been a bright spot in the madness. I highly recommend her to anyone seeking something special for their garden. Her professionalism, attention to detail, and sensitivity to our situation meant the world to us. Thanks Rocsana! We can't wait to get started!

It was a pleasure working with Rocsana on our front yard! We are doing the LADWP turf replacement…read moreprogram and we wanted to replace our lawn with pollinator-friendly, native plants. She listened to our wishlist and made a plan that went above and beyond anything we could have expected. (She even made a designated shady hangout spot for our dog!) We do not know a lot about plants and she provided us with so much info both virtually and in person that it made the whole process easy. We would love to work with her again in the future and would definitely recommend her!

One of the things that drew us to Herencia was that they're a small, family-owned business. We also…read morereally liked their approach to outdoor spaces - making them beautiful, but also practical and designed around how you'll actually use them. Jonathan and team completely transformed our backyard in under a month. They installed a new lawn, TimberTech deck, native plants, irrigation and drainage, lighting, and tied our existing front-yard irrigation into the new system. The design process was easy and affordable, and Jonathan was on site every day. He was communicative, thoughtful, and paid attention to the little details throughout the project. The whole crew was great to have around and kept everything clean at the end of each day. They even did a thorough final cleanup of the windows and doors around the yard. What we appreciated most was that their care didn't stop once the project was finished. They came back to fix a faulty sprinkler head and later trenched along the grass by the deck when we realized skunks were trying to get underneath. We love how the backyard turned out and how much more we actually use the space now. We'd absolutely recommend Herencia and happily work with Jonathan and team again.

I hired Herencia Landscaping to build a 25' x 25' backyard basketball court for my family, which…read moreincluded the concrete pad, hoop installation, proper drainage and sloping, electrical for a game light, and relocating some existing plants. I found them on Yelp and chose them after getting four other quotes. From the beginning, they stood out for their professionalism, responsiveness, detailed proposal, and fair pricing. Ale was fantastic to work with. She was quick to respond, answered all my questions, and made what could have been a stressful project feel smooth and well organized. Once construction started, Jonathan and his team were excellent. They arrive promptly each day and cleanup well. Jonathan is knowledgeable, professional, and clearly takes pride in his work. What stood out most was his communication and transparency. He provided daily updates, either by text or in person, walking me through the progress and explaining what was coming next, which gave me a lot of confidence throughout the project. I also really appreciated his fantastic customer service and follow-through. For example, the game light I purchased arrived broken from the manufacturer, and Jonathan came back promptly after the project was finished to install the replacement once it arrived. The entire project took about a week, and the final result exceeded my expectations. The court and surrounding landscaping look amazing, drain properly, and have completely transformed our backyard. Seeing my son excited to play on it every day makes it even more worth it. I highly recommend Herencia Landscaping to anyone looking for high-quality, reliable, and professional outdoor work. I would definitely hire them again.

Karen and Omar did an amazing job in transforming our yard. They envisioned something spectacular…read moreand then made it happen. Karen and Omar and their workers were fun and easy to work with. No stress. The thing our friends tell us when they visit is "It feels like it has always been this way. It feels like a natural extension of the house." Besides the results, several aspects of HOW they work impressed us: First, although this was a fairly complex, multi-month project with a few unexpected wrinkles (thrown in by us), they completed it on time and on budget. The one and only change order was small and was well communicated in advance. We chose to proceed and it was all crystal clear. Second, their workers are top-notch. They were professional, organized, and detail-oriented craftsman. Every single one. Walls are straight and level with deep foundations and proper reinforcement; walkways are level; every detail is perfect, including the underground details that no one is ever going to see. They show up on time, work hard and leave it clean, *safe* and organized at the end of the day, every day, which we appreciated because we have young kids. Third, this is no fly-by-night organization like some in the landscaping world. Karen and Omar have long-term employees who have insurance and benefits, take their breaks etc. They do things right and aren't going to open you up to a lawsuit if someone gets hurt. They listened to our feedback and adapted the plan in ways that made a big difference, working with materials from our house that made the new space feel like it has always been this way. We love our new yard and would recommend them without hesitation.

Karen, and her team, gave us exceptional services in designing, installing a watering system and…read moreplanting our landscape at our home. Our input was integrated into the plans and when we were clueless, Karen offered choices that made the design process easy. The easy communication allowed us to know what to expect in costs and work schedules. Most importantly, our landscape looks so much better. We can't wait to see how the plants will look in the spring. The butterflies and humming birds have already found our garden.

"Value-engineering"…read more "Good faith"

I hired Artscape Gardens to completely redesign my front yard with native, drought-resistant…read moreplants, and I'm very happy with the results! Ben was responsive and professional from our first meeting. During the estimate process, he took time to answer all my questions and was transparent about pricing. The crew was on time, professional, and communicated well throughout the project. They kept me updated on progress and left the site clean each day. No surprises, no drama - just solid, reliable work. Ben's knowledge and expertise really stood out. He understood native California plants and drought-tolerant landscaping, and his recommendations were spot-on. His professionalism and responsiveness throughout the entire process made this project stress-free.

We recently hired Platinum Paving & Landscaping for a major project involving roughly 3,220 square…read morefeet of concrete driveway and epoxy patio work, and I couldn't be happier with the results. On a project of this scale, finding a contractor you can genuinely trust to deliver top-tier build quality without cutting corners is rare, but Edgar and his team delivered on every front. They managed to execute the job efficiently and move fast without ever making the work feel rushed. Edgar approaches every aspect of the build with a true "measure twice, cut once" mentality, ensuring every detail was carefully thought out well before the concrete was poured. What truly sets Edgar apart from other contractors is his transparency and client-first mindset. Rather than making unilateral calls or pushing options that benefit his own bottom line, he presented every decision with clear options and thoughtful pros and cons. He never nickel-and-dimed small adjustments or weaponized formal change orders just to inflate the bill. Additionally, his crew was exceptionally professional, courteous, and respectful. As a landlord managing a property with tenants on-site, this was invaluable. While many contractors disregard tenants because they aren't the paying client, Edgar's crew treated everyone on the property with complete respect and care. Platinum Paving offers remarkably competitive pricing, but more importantly, the value and quality of their craftsmanship far exceed the rate they charge. If you have a large-scale project, especially on a rental or multi-unit property, do yourself a favor and get a quote from Platinum Paving before making a final decision. I highly recommend them!

We had a fantastic experience working with Edgar and his team. We found Edgar through Yelp and…read moreGoogle and, after reading the reviews, he was actually the first and only person we contacted for our backyard renovation. From the beginning, he made us feel comfortable and confident, and we never felt the need to look elsewhere. Edgar was professional, consistent, patient, and extremely knowledgeable throughout the entire process. This was a big investment for us, and he took the time to answer questions, work within our budget, offer alternatives, and give thoughtful recommendations when we were unsure about certain decisions. His communication and customer service were excellent from start to finish. His crew was also wonderful to work with, respectful, hardworking, professional, and genuinely nice people. We truly enjoyed having them around during the project. Most importantly, the quality of the work exceeded our expectations. We are so happy with the final result and highly recommend Edgar and his team to anyone looking for backyard renovations. He clearly knows what he's doing and runs a great business. All the positive reviews are absolutely deserved.