I can't recommend Patrick Hegarty highly enough. We had initially met with another realtor, with a…read moredifferent agency, who was fairly rude and seemed to not be especially interested in listing our house. Patrick, however, was a delight to work with. He kept us in the loop every step of the way and all his suggestions were clear and reasonable. He knows both the area and the real estate market extremely well. He's very personable and easy to talk to. Our home sold very quickly and for more than the asking price. I only wish he were available to help us buy a house in our new home state.

From the owner: Working with both Buyers and Sellers in the Belchertown/greater Springfield area.read more

I have purchased five houses in the last 20 years and this agent and agency in my opinion was…read moreabsolutely horrible!!! We were treated terrible. We were ignored for large amounts of time. They lied to us. We were treated like we were a problem. We felt undervalued and disrespected. This agency was both the buyers and sellers agent and received a large commission and we never even got a bottle of wine. We thought they were terrible. We plan to to tell everyone who will listen of our opinion of how we were treated.

I have purchased 5 homes in the past and this is the worst agency I have ever used. Our opinion is…read morethat we were ignored. We were treated like we were a burden. We never received calls. We felt completely undervalued and left out. We will take every opportunity to tell everyone we know that our opinion was that the customer service was terrible with this agency. Thanks for nailing numbers into the side of our house and lying about it. Thanks Matt and Laura for giving us the worst experience with a realtor ever. Thanks for no gift when you got over 10,000 dollars in commission. Thanks for treating us like crap. And I promise I will tell everyone exactly how we felt.

Mike is THE BEST. He was extremely thorough and he really took the time to explain everything. He…read moremade sure I understood what was going on! Totally good dude. Responsive, up-front and knowledgeable throughout the whole process. Would totally recommend!!

I needed to downsize and sell my well loved unique home of nearly 40 years to move closer to…read morefamily. My seller's agent, Kathy Zeamer met with me and helped me plan a realistic schedule to cleaning out and preparing the house for sale. Kathy has an amazing rolodex of contacts for getting things done like tree work, basement sealing and painting, and rubbish removal quickly and reasonably priced. Kathy prepared a thorough report on comparable properties and helped set a reasonable price for our property that had few comparables. She ran an open house and even unstopped a toilet after one of the viewers plugged it - I never thought that would be a seller's agent service! Kathy was there through the entire sale. I had moved, and was no longer able to be on site, and she handled all of the last minute issues before closing. My house sold quickly and at near asking price, which means that it was correctly priced and well represented. She earned her commission and I am ever grateful.

Greg Haughton took advantage of my young age, lack of boundaries, and lack of experience when I was…read more22, selling me a problem house while dismissing all the issues with the house that I had brought up, before the sale, as not important or not mattering much. Well guess what, it turns out that MOLD is important and living in this house has destroyed my health! Do NOT trust Greg Haughton, there's a reason why he is able to sell so many homes, it's because he lies to his clients and gaslights them for their REAL concerns.

Man f you other reviewer! That agent was a great worker and got my property within a week and it…read moresold for 20% higher than it was worth. Helped my family come poverty. Pls rehire him.

I listed my house with Jones Group, and just as well should have done it myself, or had my cat do…read moreit. The listing agent was marginally effective at first, with a package and listing price that seemed reasonable. After signing, he was virtually unreachable, placed zero advertising, and put in little to no effort. Additionally, the listing was placed incorrectly, so that it was not viewable to anyone looking on the major marketing sites, and it showed up erroneously in a different county more than fifty miles away... for four months. This is an agency that doesn't care about the customer, look elsewhere for someone who knows the market and is willing to put in the work.