I placed an order in August for a chandelier and 2 pendant lights. They arrived to my Naples home…read moreand one of the pendants was damaged. I promptly notified them. We wanted to get a new one sent asap so they had me purchase another one and said when the new one arrives to put the damaged one in that box and return to them. Once returned they would issue me the credit on my card. Weeks went by. I reached out and sent copy of Federal Express receipt of shipping return. It is now almost December and still no refund. You call their number and get an automated voice that doesn't allow you to speak to anyone and simply disconnects you. I emailed them again today but my guess is I will hear nothing. After this I am going to my local tv station who has a program that exposes horrible companies such as this, then to my state Attorney General to file a complaint afterwards to the BBB to file a complaint. I will not stand for being taken advantage of. HEED WARNING....DO NOT DO BUSINESS WITH A COMPANY.

Ami and Karen did an amazing job with our fireplace wall. It was dark and dingy, almost black…read morebrick before. They came in over 2.5 days and painted each individual brick a natural brighter color completely transforming the room. My wife and I never thought the wall would every look this good. Thank you!

Fieldstone Pros are the only company to call if you want impeccable work at a fair price. They…read morehave done work for us on a previous property that we owned , the work was perfect and 10 years later it was still like it was when they left. We recently bought a new home and had Fieldstone Pros install a patio, walkway, cobblestones and two dry wells and again the work is prefect.

Fieldstone Pros was great from start to finish. They quickly assessed what we were looking for, we…read morereceived very speedy service, and they rolled with a few change orders to help us get exactly what we wanted out of this project. I would highly recommend them and plan to use them again for our next project. We really love the result!

I tore down the wallpaper in our entryway, intending to paint it until circumstances interfered,…read moreprohibiting me from finishing what I started. Flipping Interiors to the rescue! Since the wallpaper came off smoothly, the project appeared deceptively simple; I had no idea the glue would adhere and make for a much larger job, but Kailyn was undaunted: She did a fabulous job removing every trace of glue and painting our entryway, stairwell, upstairs hallway, as well as removing the wallpaper in our half bath before painting that room, too. Kailyn is keenly attentive to detail, incredibly neat, and the results are gorgeous--she totally transformed these key areas of our home and left the space cleaner than it was before starting! Kailyn is a consummate professional, we are thrilled with her work and recommend her services without hesitation. I look forward to hiring her for our next project as soon as we are ready to tackle it!

Highly recommend Flipping Interiors! Kailyn is wonderful - great communication and we love the…read moreresults!

We have worked with Kevin and BB&R for over 20 years and have done multiple projects including a…read morefamily room (with steel beam to replace a structural wall), a complete kitchen remodel, and a master bathroom. Kevin and his crews are professional, reliable, and highly skilled in general construction and the small details. I would recommend BB&R for any construction project.

My wife met with this company, the problem we had, the designer was bubbly and positive. But…read more.. When we checked references she seemed to specify the same products at many of there projects. Not much originality. Very disapointing... Buyer beware...

The floors in our 125 year old Victorian home now look amazing, thanks to Ozzy and his team! He was…read moreso easy to work with, responsive, timely, professional and thorough. He was willing and able to work on a very tight timeline with our move in date just a week or so after I contacted him. They refinished the floors of our entire house, 2 stories and the stairs. Ozzy's professional knowledge and advice to not stain our floors, but rather let the natural wood shine through was spot on and I'm so glad we went with him and took his advice! This man knows floors and the pictures speak for themselves!

Wow! We have been so incredibly impressed by Ozzie and his team. We were moving from Boston to…read moreHarvard and had about 6 weeks between closing and when we had to move to do a bunch of work on the new house. Ozzie did so much more than just the floors for us. Every time we mentioned another project, he quickly would say "we do that", and indeed he and his workers not only did the work, but did it quickly, with high quality, great communication, timeliness and of course a great price. Just to summarize what they did: 1) Sanded, stained and new poly on all of the wood floors (a lot of square footage). We did provincial stain with satin finish poly and they are gorgeous. 2) complete interior painting of all walls, ceiling, trim, doors, closets 3) sanded and refinished the kitchen cabinets to make the tired old wood cabinets have a completely new life.. (this is an incredible option to quickly and inexpensively give your old kitchen a completely new feel). He used a different white enamel and removed all the knobs and hinges and then reattached everything for a very custom look. He also did the same for the first floor bathroom and it looks AMAZING. 4) put down new slate tile in the kitchen and bathroom (previously was older linoleum). The dark grey natural stone looks beautiful with the white counters and new paint job. 5) installed new backsplash subway tile. Overall we could not be happier. His price was. Fantastic, and Ozzie is a genuinely good guy with a great crew. We will absolutely continue to work with him on future projects and have recommended him to my brother and fiends already.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

HammerPro Construction replaced all the windows in my home as well as replacing a great deal of…read morerotted wood and cedar siding. Justin and his crew are a pleasure to work with! They are professional, go out of their way to clean up at the end of the day and also keep you informed of their progress. I highly recommend Justin and the HammerPro Construction Crew for any remodeling projects- interior or exterior! Now we are ready for some paint!!!

I was so pleased that I found New Stage Home Improvement! This was the 4th Contractor I had come…read moreover to discuss and estimate. They had the best ideas, helpful and friendly people and the best prices. They completed the job within 2 days and were very clean and safe. From the initial phone call with Danielle, the estimate with Jordan, the crew and formans Pablo, owner Jose were very helpful and went the extra mile. Great value and quality. I would highly recommend this company and not hesitate to deal with them again.

I hired New Stage Home Improvement last month for my roof replacement. They had very fair pricing,…read moregreat customer service, and the crew was professional and respectful! I highly recommend them! They did a great job and I couldn't be happier with my new roof!!