First time visiting this Jun foot Massage. I found this place on Yelp and I needed a foot massage really bad. Being on my feet all day and due to COVID, I have not had a foot or any other part of my body rubbed in a long while. So I decided to give this place a chance. I called and a lady by the name of Nancy answered the phone and told me you can go now and someone can help you. Due to Father's day celebration, she said she is not at the business. She was at home. Told me 3 times for me to go and someone will take care of me. So I went. Now, the rest of my review has a different approach/outlook at my masseuse Jessie. The minute I walked in she made me feel so anxious and uncomfortable with her anxious self, with her unpleasant attitude, behavior and approach. She RUSHED ME from the minute I walked in until the minute I walked out of this place. I was so excited that I found a new place that I could go and that Nancy gave me same day and time appointment. Jessie was good at her work. She rubbed/massaged my feet medium to rough and was very enjoyable. But only my FEET. I kept telling and showing her half of my leg(knee down) can you also do half of my leg? No response. I said 2 more times, but she was only doing my feet. Later with her broken English she made me understand that the 40 minute/$25 massage was only for my FEET. I wish I had known that before hand. I have been to other massage parlors that half of the leg was part of the deal with the feet. After she finished rubbing my feet, there was still 5 minutes left for my 40 min. to be up. She finished early. Right away she stood up and disappeared. I turned around to look for her and couldn't see her. Then, she came back looking at me like what am I still doing there? I said can I get cold water? With an attitude she walked away and got me the water with a tiny cup that I could only wet my tongue in it. Any massage parlor knows that you get dehydrated after a massage and they serve you water right after they are done.This Jessie woman was something else. And I don't mean it in a good way!!
Check out process. Before I put my shoes back on, she was already sitting in front of the register. She loudly said $25.00. When I took out my debit card to pay, she said oh no, CASH ONLY! Again LOUD. I looked around and I did not see any sighn anywhere that said CASH ONLY! I go I don't have that much cash with me. And the nerve of her she sighed, and with a rude, unprofessional, angry, disrespectful attitude she grabbed my card from my hand and asked me how much do you want to tip me? I looked at her feeling APPALLED and a bit confused that she asked me about the tip? That is totally up to the customer how much we should tip them or in this case maybe i shouldn't have. So I said $5.00.She EXCLAIMED $5.00?? I said YES! She then said ughhh nodding her head with disappointment, anger, and greed.
Place was nice, cozy, clean and organized. Nice relaxing music in the background. Get rid of the TV. Even though it was on mute. News was on and that is what many people are trying to escape from. Especially trying to get a massage to relax.
After I left the place, I was so frustrated, angry, and stressed out with this Jessie woman, I decided to call and talk to the owner even though she did not speak English. Luckly, Nancy's son Eddie picked up the phone and I told him everything that happened with their employee Jessie. He apologized like 10 times and invited me back reassuring that I will have a MUCH BETTER EXPERIENCE next time. He also told me that they will have a talk with her.I am hopping she will come to her senses and have a better attitude and friendly approach next time I decide to go back. If she is not happy with her job, there are so many people these days that are looking for work. She will be replaced INSTANTLY. I do want to give them another chance. Before I conclude my review, I am NOT the only one that had a bad experience with Jessie. Later, I read reviews from LILIA D. from San Diego, Ca. MIKE M from LA and 3 other people. I hope next time if and when I decide to take up on the invitation from the owners son Eddie, Jessie will shape up or no longer be working there. WE WILL SEE!!!!!!!
Gave 2 stars. One for her work, and the other one for Eddy's apology on Jessie's behalf and that he listened to me and told me that they will make it right and invited me back.
Thank you Eddie. read more