Well it hasn't changed since the last time. It's fun the kids get all that energy out. If only…read morewould sell Coke products no one wants Pepsi and by no one I mean me and my family.

My grandbaby loves to come here to run off some energy. We decided to go there yesterday to avoid…read moreSuper Bowl stuff, though we were actually back home in time for it, but it made the day fun. It's nice to be able to just let a child run free and play with other kids without worrying that somebody could snatch them and get away with them. Issues that I have with this location are, they have a bunch of teenagers who don't pay attention working there, they're supposed to be making sure that kids are wearing the approved socks, but most kids don't, which is an accident waiting to happen, when we walked in, one of the first things we heard was one of the employees screaming behind the counter, and there are a lot of broken things that need to be fixed in order to make it a safer place. The employees in the dodgeball area were on their phones and not making sure that kids weren't throwing balls at other kids' heads and faces, and there were a couple of teenagers just kind of hanging out in there sitting on the trampolines and not letting anybody play, and employees were doing nothing about it. The foam pit desperately needs a cleaning, the ball pit has broken balls in it, and employees were not making sure that grown adults weren't half buried in the ball pit acting creepy. This location desperately needs an employee overhaul, as well as an equipment overhaul to make it safe. While it's great to have a place where you can let your child run, it would be nice if it was safe. Unfortunately, my grandbaby has a six month pass, but I don't think it's worth the cost.

I love coming to Altitude. My daughter has so much fun and she meets the nicest kids and parents…read morethere.

We hosted our 6-year-old daughter's birthday party on a Saturday evening. The park was busy, which…read morewas expected. Check-in went smoothly, the party room was appropriate, and cleanliness was acceptable. The first hour went well. We did experience some logistical issues. The drink tickets included in our package were not initially provided, and we had to request them three separate times before they were distributed. While beverage controls are understandable, repeatedly following up for items already included in a party package that represents a substantial financial commitment felt unnecessary. The more significant issue involved a piñata. During the week prior, we confirmed with two staff members that it would be allowed as long as we cleaned up afterward. We even completed a walkthrough of the space to ensure it was appropriate. Based on that guidance, we proceeded. If bringing a piñata ultimately violated policy, that is completely fine, we would have respected that immediately. The issue was not the rule. The issue was how it was handled. When the general manager (I believe her name Jeanine, can remember) entered the room, the approach was confrontational and escalated quickly. What should have been a calm clarification became unnecessarily tense in front of our guests. Clear internal alignment and professional communication would have prevented this. Policies can be firm, enforcement should still be measured and customer-focused. For an event involving 29 guests and a substantial financial commitment, more consistent communication and stronger customer-facing management training would be expected. The children still had fun, but several guests commented on the management interaction. We hope corporate reviews communication practices and oversight at this location. TL;DR: Party logistics were mostly fine, but inconsistent policy communication and a confrontational management response turned a simple issue into an unnecessary escalation. For a substantial financial commitment, better communication and management training are needed.

I haven't been to this facility, but I accidentally booked a birthday party here and attempted to…read morecancel within minutes of booking. The law provides a cooling off period for most purchases, and there should have been a simple way to cancel this transaction. But for some reason, canceling took MULTIPLE calls and emails to this facility and still didn't result in a cancellation. They wanted proof that I had rebooked at another facility, as well as my credit card number -- I used a virtual number for online security, so I was not able to provide this. In the end, I was instructed to dispute the transaction through my credit card company, which I did. All for a simple mistake that I tried to remedy within minutes. Each Altitude appears to be independently owned and operated. If not, I would have canceled at our original desired location, as well, as the whole experience was ridiculous.

I went to Altitude for a sisterhood event with my sorority and it was a lot of fun! It was nice to…read morebe able to tap into our inner child and jump around on the trampolines. I do think it was a bit crowded, but it could have been worse. I enjoyed the variety of trampolines they had. We explored the dodgeball area, regular trampolines, tumble track, and rock climbing wall. The pit got very deep when more people got onto it but I did really enjoy the rock wall. It was something I haven't seen at a trampoline park. There was also a small zipline. I think it was only for kids and would not have held us. The staff was nice and helpful when purchasing. I think it was a fun sorority outing but definitely left me out of breath!

We were looking for a place to host our grandson's birthday party it was a little bit West of…read moreAustin since that's where most of our family has relocated too. We're not super familiar with the area so we're still trying to figure out some new businesses that we can go to for special events like this. I would say this is one of the best places you can find a host a birthday party. The staff really know what's going on in cater to the kids since they know people are coming there and spreading the word because they're so good at birthday parties. The location was great and we love how the staff treated all of us!

Do not go here! DO NOT GO HERE! Do not go here!…read more Membership is misleading, and they have been unresponsive on canceling the membership. We provided all documentation for the written guidelines to cancel the membership and they continue to give us the runaround.. On top of that, the place is not safe. They do not adequately Train their staff and are significantly understaffed. Unfortunate. Don't let the other positive reviews mislead you as they are paying for box and most of them are not real. This is not a three star yelp establishment.

The exterior should've been enough of a red flag, but we went in anyway. The front door would make…read morea great haunted house entrance. See picture... This place is filthy inside. Looks like it hasn't been cleaned since the 80's. I usually expect these kinds of places to be dirty but this one exceeded all expectations. Black gunk built up on all the surfaces from years upon years of dirty kids hands. Broken ping pong table, pieces of the wall hanging down, busted games, random springs hanging off the trampolines...it really has it all. On the plus side, the staff was super friendly.

The funnest place on earth!! A trampoline park with so many fun rides, right in the middle of the…read morecity, who knew!! Checked this place out on a Wednesday evening with friends and it's the most fun I've had in years -- my inner child was overjoyed at the cool rides they have. Water zorbing, an obstacle course, bouncy houses, bouncy dodgeball and bungee jumping!! All in one place -- I'd stay forever if I could! The entire place is super clean and well-maintained and the staff is incredibly sweet, helpful and friendly! They have you sign a waiver and hand you the wristband of your choosing to enjoy the rides, very hassle free and easy check in process! Also have snacks and drinks available for purchase if you need to refuel -- jumping around is hard work! Really fun place for littles and adults alike -- go check it out, thank me later :)

I absolutely love this place ! It's my go to for my children . Very clean atmosphere. Great for…read moresmaller children . You can grab a table and watch your child/children play .

The bouncy houses are grungy, use at your own risk. The ball pit is filled with crushed and torn…read moreballs that should be removed. There are kids without socks, sock rule not enforced. Adults wear footwear just about everywhere and don't follow the "please remove" prior to stepping on mats. Adults are not allowed to follow their kid onto the jungle gym (mostly due to height issues). Kids are drawn to the arcade games anyways and you might end up spending more than you anticipated to keep your cool. Sorry, not sorry...probably not coming back. But I can see how kids can still have fun together and celebrate parties.

Super fun play area for kids of all ages. There are so many different activities, a huge playscape…read moreand I absolutely love the space theme. There's a smaller area restricted for kids 4 and under which is great for the younger ones. Birthday parties here are pretty rad too. You can bring you own cake and order pizza for the guests. No other outside food is allowed.

Finally a well maintained, relatively clean and hygienic indoor play area! My daughters ages 6 and…read more3 love coming here to explore and play. Perfect for them to burn energy. They have a number of engaging, interactive play spaces including trampolines, slides of different sizes + themes, and more. They don't make you buy special socks or up-charge you for anything. Once you purchase admission, you have it for the whole day with in and out privileges. I recommend coming early in the morning close to opening time for fewer crowds. They have a dedicated area for young kids under age 4, which is perfect for my little one. I do wish this area was more closely monitored as I have seen much older kids enter which defeats the purpose of it being a safe space for the younger ones. Some annoying rules around not being able to bring in outside food or drinks (including Starbucks coffee for parents). But overall love this spot!

We went to this place on Sunday March 30-2025, for my kids 4th birthday , we didn't rent a room as…read morewe did his birthday party with friends yesterday . This place was great !!! I'm not sure what other people are complaining about .... Prices were totally worth it , no complaints with the pricing ! This place has so much to do for the kids ( and technically adults too) as there is no age limit per the signs !!!! Trampolines everywhere , foam pit, giant play place thing , an arcade , indoor go karts , not sure what more you could ask for !! The prices for food were extremely reasonable , and for the drinks ! (Beer for the adults ). Staff was constantly walking around monitoring the kids and the wristbands! All the staff was friendly . My kids had a great time ! I don't see a reason why we won't be back to revisit here !! We got here at 11am by the time we left at 2 it was super busy , but still an unbelievable amount of space to where it wasn't packed in like sardines !!! Good times!!!!! After further review it appears all the negative reviews are from people who have only 1-5 Yelp reviews. Please do not read these .

This establishment is completely unprofessional with incompetent entitled staff. I would recommend…read moregoing to a different trampoline park, there are two in Killeen. Don't waste your money here.

We went for my nieces birthday party. They must have gotten a party package that includes socks,…read morewristbands and food/drinks because they had containers with different sizes, bands and then food on the table. The place is a nice size and has lots of areas for different kid ages and different activities. they have a cool little zip line above for the kiddos. There is a weight limit for that one. For food we had wings and pizza. It was surprisingly good! lol I liked the wings. There is a little food counter you can order food from and puck it up. There are seats and tables all around. Overall, they seem to cover everything for a gathering/party/big groups. My only issue is the people that are to greet you in front when you walk in. If it's your first time, you should be provided with all the info and be directed, but they were too quiet and didn't provide any info. We almost bought an unneeded wristband because we weren't provided with the basic information needed. ask those that come in if it's their first time and then guide them.

We normally bring our kids here on Wednesdays for the home school hours , no complaints here . The…read morenew manager is friendly and he keeps my kids in check! All the staff is helpful even when my kids are being annoying . I do agree that the check in process can take some time , but oh well we can just stay and play a little longer. The pizza is legit here and they sell beer and seltzer for the adults. Massage chairs lined up at the main jump area , we will continue to renew our membership here !! Good place to wear your kids out

Cheer, Tumbling, Parkour. Our kids do it all. We love Tech Cheer. Our daughter has been going to TT…read morefor 5 years, 3 years doing cheer. She loves it. Very positive environment where they focus on being a fantastic team that wins, as well as it being fun for the athletes. Top notch coaches who really care!! My daughter went from a back walkover to a full tuck in one year. They will check the parents who go overboard, which I appreciate - makes sure the coaches are the ones to instruct the athletes and keep the atmosphere positive! Know how to bring out the best in our kids!! My son started with parkour and now does tramp wall. He connects with his coaches and comes in on off hours to hang out. My littlest daughter starter with tumbling and then moved to parkour and loves that. I would highly recommend checking it out!!

Great staff, amazing facility, and incredible customer service. My kid loves it here and it's all…read moreabout the kids and great service.