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    Juma Fit

    5.0 (1 review)
    Closed 9:00 am - 11:00 AM

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    1 year ago

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    Gia A.

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    THE GYM

    THE GYM

    4.0
    (61 reviews)
    2.9 mi

    Went all the way down to join the club and Frank was extremely unwelcoming, so I will not be…read morejoining or coming back to that club...ever **Thanks for your response Andrew and thanks for the invite to keep MY review up. You need to get the facts straight first before you jump the gun on how friendly Frank was to me because that's simply NOT the case... My ID is 100% valid. Im retired like I told him several times This is what I clearly told Frank a year ago and he said that it was" no issue at all" ..So I ended up coming back to the club a year later to finally join up. He asked me for ID which I showed him, then he started to say oh didn't you come in here a year ago etc, so I said yes I did. He then tells me "oh your ID says retired you can join at the full rate" and "I told you last time that im not giving you the discount we offer ...(that's not true at all ), What he said was that it was NO ISSUE".. He started to examine my ID, hold it up to the light literally about 5 different times ,,,Not sure what that was about...I said Frank, " WHAT ARE YOU DOING WITH MY ID- YOURE EXAMINING IT LIKE ITS A FAKE $100 BILL OR SOMETHING, I said is there an issue?????..and he says " OH NOTHING I WAS JUST LOOKING AT IT. He then continues to say he's not giving me the discount and he told me this last year. I said NO PROBLEM...I was leaving, asked him for my ID back, and he started taking pictures of my ID with his phone... Maybe you can clear that up for me Andrew..what was that about after I said no problem and was clearly leaving the club with my coat on. Why did he start taking pictures of My ID? I mean I could care less that you or him think my ID is not valid, I could care less about any discount, or joining your club..Thats not the point at all.. I just didn't appreciate the way I was treated..PERIOD. Its really as Simple as that..I hope this clears it up for you. My experience was not good.

    I have been a member of this gym for more than ten years. However, in recent years I find myself…read moremore in agreement with Eliza G (Jun 9 25) who wrote: they only care about money and don't take members seriously. I had questions regarding options and changes to my membership and the manager Frances Frierson gave me a song and a dance "we'll get back to you". I waited several days, then went again in person and still could not get answers. Based on their their lack of caring regarding a member who still was looking to keep a membership, I decided to cancel instead-- why should I be loyal when they obviously didn't appreciate my long time membership and recommendation for them?

    Photos
    Nurit Chasman - Group Exercise Director at THE GYM inside the Group Ex Studio.
    Nurit Chasman - Group Exercise Director at THE GYM inside the Group Ex Studio.
    Brotherly love in Group Ex Studio
    Brotherly love in Group Ex Studio
    Group Exercise Classes

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    Juma Fit - gyms - Updated August 2026

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