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    Juliet Sailing and Diving

    4.9 (15 reviews)

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    Debi M.

    There is no better deal than Juliet sailing and diving liveaboard. She is 104', has 6 cabins (two are en-suite) and carry no more than 12 passengers. There is a fabulous dive deck, storage lockers for your gear, and all you have to do is jump in the blue water. Nitrox is available and everyone from beginners to tech divers are welcome. You can even bring a rebreather. There are usually four dives a day, or if you really want, an early morning dive can be arranged. Trips run from Miami to Bimini in the summer and at the moment, St. Croix in the winter months. This boat is truly the best deal around as the cost is less than $2k for everything. If you chose to skip the night dive, there is even plenty to drink. If you don't have your own group, don't worry, Kat DeStephano will certainly help you on board with others. You will not be disappointed.

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    Tx D.

    I have been on dive trips at both fiscal ends if this vessel. This is hands down the one I keep returning to!! The nicest crew, best accommodations for the price and you are well fed. Liza and Nate are incredible people and captains!!

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    8 months ago

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    3 years ago

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    3 years ago

    Best Dive Charter. Amazing crew, awesome food and we keep coming back year after year... Simply the best..They set a standard.

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    7 years ago

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    Review Highlights - Juliet Sailing and Diving

    For the first couple of days there were three day dives interspersed by lunch, with a night dive after dinner for those who were interested.

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    Thriller Miami Speedboat Adventure Tours

    Thriller Miami Speedboat Adventure Tours

    4.4
    (435 reviews)
    0.4 mi

    Had a great time. The speed and pivots were cool, not too harsh, and the ride wasn't bumpy. Someone…read moresuggested sitting front-right for taking pictures, which worked out well. We parked at a lot on 4th and Biscayne, then it was a short walk to the dock behind Bayside Marketplace. We arrived about 20 minutes before boarding, so we were within the first 10 people to board. Would definitely do it again.

    I am a local resident and repeat customer who has enjoyed this tour many times. Unfortunately, my…read moremost recent experience was disappointing. The issue was never that I might get wet. I understand this is a high-speed boat attraction and have ridden many times. I was simply trying to explain how wind direction and passenger positioning can affect the amount of spray passengers receive. In my experience, captains have previously appreciated these discussions and handled them professionally. Instead of listening, staff repeatedly and aggressively told me that I would get wet, which completely missed the point I was trying to make. When I asked to speak with a captain or supervisor, my request was denied. The situation became increasingly confrontational. I was told not to educate an adult individual at the kiosk about nautical terminology, despite my attempt to explain a legitimate concern. I was also uncomfortable being recorded without my permission. Rather than de-escalating the situation, staff called security and threatened police removal. As a long-time customer, I found that response excessive and unnecessary. I expect better customer service, professionalism, and respect from a business I have supported for years. Management should review how this incident was handled and provide additional training on customer relations and conflict de-escalation.

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    Royal Caribbean Cruise Lines

    Royal Caribbean Cruise Lines

    1.8
    (1.5k reviews)
    0.7 mi

    **FOR 24/7 help** call **1-(877)-456-2077™ or +1 (855) 470-0503 ** to reach customer service…read moresupport. They can help with booking management, flight changes, and other travel-related needs. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner . Unfortunately, this Lufthansa experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking Lufthansa for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner . Unfortunately, this Lufthansa experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking Lufthansa for a similar trip in the Future.!!

    I reach assistance and decided to call this business at +1844 797 (1984). The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

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    The concierge
    The concierge
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    Bobby's Bike Hike Miami

    Bobby's Bike Hike Miami

    4.8
    (44 reviews)
    0.8 mi

    My family visited Miami with absolutely no knowledge of the ins and outs of the city. So, naturally…read morewe booked a foodie tour. Maryam was very professional, knowledgable, and friendly. From beginning to end, we were immediately immersed in the Wynwood area, and got great stories along the way. We got to see so many beautiful sights around this small niche area and everything was amazing. Our expectations regarding the food were surpassed as well. We initially thought we'd get little nibbles of things here and there, but we were so wrong. We got full sized everything (tacos, samosas, pizza, sandwiches, and cookies)! Bring your appetites, for sure because you won't be disappointed. You won't realize that you're on a tour because you're having so much fun!

    I booked a food tour with Bobbie's Bike Hike and unfortunately had a disappointing experience. I…read morearrived well ahead of time, but after waiting 45 minutes after our start time the guide never showed up at the meeting point. I eventually had to leave. I was told a marathon was impacting traffic, but as a traveler who planned ahead and arrived on time, this is something the company should have anticipated and communicated more clearly. I also spent about $80 in Uber fees just getting to the meeting location, which added to the frustration. To their credit, the guide later connected me with the first food stop and arranged for tacos and issued a full refund, which I appreciated. However, the bigger disappointment was the lost opportunity--I could have booked a drag show or another tour during that time instead of waiting. Customer service tried to make things right after the fact, but better planning, proactive communication, and respect for guests' time would have made a big difference.

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    Juliet Sailing and Diving - scuba - Updated July 2026

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