We came here on a weekend day in the afternoon and were able to be seen right away without calling…read moreahead. However, during our appointment, we heard people calling in to make appointments, so it's probably recommended. I think this place is a hit or miss. I had an amazing massage by Lucy, who seems like she just knows knots when she touches them and is able to work on you pretty well. My partner, however, had someone who he had to ask to put more pressure, and in response, the therapist said "you might need a male therapist if you need more pressure." This is unfortunate, but I think it really is the luck of the draw. We found the most off putting thing about this place is that they charge a 10% surcharge to pay with card. For example, an hourlong massage is $50 in cash, but $55 when paid on a credit card. I do not share the opinion of most of the low-rated reviews where they ask you for tips. Our therapists did not do so, and also, it is completely reasonable to tip more than normal since the massage prices are lower here, especially if you receive a great massage. However, the marked differences between the cash and credit card prices was a turnoff to us, especially since it is random whether you get a skilled therapist or not.

Honestly, I won't be going back. I booked a 2-hour session, and instead I got interrupted the whole…read moretime by two therapists whispering back and forth about tips... turns out the first lady's shift was ending and she wanted her tip before she left. I'm sorry, but I'm not getting off the table mid massage to hand someone cash. A tip is a courtesy, not something you get to pressure a client for while they're literally laying there trying to relax. To make it worse, I never even got my full two hours. Between the two of them, I got maybe 25 minutes from one and 70 from the other...that's still short of what I paid for. And I still tipped 25% on the full two-hour price, which honestly was generous given the circumstances. The second lady acted like the tip wasn't enough and barely said thank you. I flat out told her the session ran short, and she just laughed it off like it was nothing. I paid full price for a service I didn't fully receive, got hassled about tipping mid-session, and then got attitude when the tip wasn't "enough." That's not how you treat a paying customer. I won't be back, and I wouldn't recommend this place to anyone.

I usually make a massage reservation the day of or the day previous so not a whole week in advance…read moreplanner. This place is great for that! So far had three different masseuse and have enjoyed the massages. Only thing I don't like is that there's not much air circulation in the curtain sectioned small rooms so it is kind of hard to breathe when laying with face down. Not to the point of suffocating but not comfortable. They definitely try to stretch you out more here and respond well when I request less pressure on my muscleless legs.

Very professional, friendly and flexible. I've tried two of…read moretheir massage therapists and both have been amazing. Easy appointments. Calm, soothing and clean ambiance. PS: Don't hesitate to talk to them about your pain points and they will suggest a massage that would work for you.

loved my massage, I got a 90 minute shiatsu and it was heavenly. They really got into my knots and…read moreI can' wait to book again! Also was able to fit me in the day of so thank you

I got a 60-min massage, and it was on point! My massage therapist, Susan, did an amazing job with…read moregetting all the knots out of my back and shoulders. Thank you, Susan! This spot is super duper clean, an OCD person's dream! The gal at the front desk was so friendly and welcoming. I ending up reaching out to them via yelp at 4pm and got an appointment to go in at 6pm that same day. Prices are reasonable ($85 for 1 hour, not including tip). Will definitely be back! Highly recommended!

Love this place. It's affordable yet you'll feel relaxed. 90 mins whole body massage less than…read more$100. Lily is my go to therapist.

Cheap full body and feet massage. The parlor caters to many massage services…read more Wushi has a very heavy hand, arms and the deep tissue loosen my tense muscles and bones. She was excellent and I felt like a new human being and younger self. I thought the 1 hour massage was too cheap for the price like $55. I gave a $10 tip. I haven't had a massage for more than 6 years. My last massage was in the Philippines in 2019.

I had a Myofascial Release/CBD massage. This was my first professional massage as an adult (outside…read moreof the occasional PT massages). The experience was wonderful from start to finish. Lupe provided clear instructions on how to find the suite, as well as a heads up about parking on Saturdays when there is a nearby farmers market. It made arriving seamless. The suite itself is very relaxing. I was soon brought back to the massage room. We discussed my problem areas (neck, shoulders, upper back, and jaw). She definitely made sure to target those areas. The massage was everything I needed and more. I had never had a Myofascial massage before, so I wasn't sure what to expect other than what I had read online. It involved long strokes, stretching of muscles (and holding some of those stretches for 5 minutes), cupping, and digging into some really tense areas. The CBD was a great addition to add some extra relaxation. 70 minutes was a good amount of time to get to all target areas. I will absolutely be back and hope my husband will agree to getting one as well!

I came here for maternity massage that I had booked through class pass…read more I didn't choose my masseuse pre-scheduling but I'm not a picky person anyways and this massage parlor is new to me and my first time coming. It's located on the second floor of the building which is also elevator accessible. I was greeted right away, very friendly I was offered water or tea. My maternity massage was about an hour. I got down to my undergarments and I was wrapped in a warm blanket on the table. She asked me what my concerns or pains were before starting. My masseuse was super gentle. It was my first maternity massage but it was very gentle son don't expect getting pretzeled and pulverized. It was so relaxing I even fell asleep. Will definitely come back. A much needed massage for those maternity pains and a time and a good time for a nap and distressing.

I absolutely enjoyed my deep tissue massage! The price was $100 for 90mins and it was well worth…read moreit. I felt the tension in my shoulders melt away. It was the perfect amount of pressure throughout the massage. Penny has magic hands and I'll definitely be back!

I really wanted to love this place. It's close to home and $100 for a 90 minute massage is an…read moreamazing price, but you get what you pay for. First of all let me just say that the ladies are so nice, but they were texting on their phones during both my husband's and my massages and we were in separate rooms with different therapists. They obviously don't have rules about this. They also would leave the door open when they would go and get the wet towels to wipe you down. The later part of both our massages the doors were left ajar. I was in the first room by the front, so this to me felt like not only a privacy issue but being female, a security one too. My therapist was going in hard. She was very strong. I usually like to be petted like a cat. She would laugh when I asked her to go lighter. I asked multiple times. Needless to say I was sore for the remainder of the day and into the following two days. If you like it firm and hard, this place is for you.

Sneaha is such warm and kind person. She really cares about her clients. The massages have been…read morereally helping issues that I have been having in my shoulders and my flexibility. Her space is so calming and peaceful! This place is clean, tidy and peaceful feeling.

I haven't been able to go as often as I should, but I finally got to visit their new place in…read moreHayward. Love seeing how much has grown since I first met Sneha. There's an area to just lounge and relax before your session. I'll have to come back to try the other services she now offers. My body always feels so much better after a session.

I'll start by saying, Ken was amazing !!! I did a 60 min massage and as a female you can request a…read moremale masseuse and get $20 off! I'm all for the deals, so I definitely took advantage of this one. The place is clean, quiet, comfortable, and the massage was excellent! I really enjoyed it and I will DEFINITELY return! Thank you Lotus Massage & Ken! Also, in regards to folks having issues with tipping, if you can't afford to tip properly, you shouldn't be going to get a service. Period. I had no issues as I tipped properly and paid them with respect. So I got the same in return!

I came her for the first time with my friend. We both booked 60 minute Swedish massage. We were…read moretold to pay for our services before the service was done. I thought that was odd but we paid for it. We were sent to a room with my friend and I together. When it was time for our massage, my friend received a Swedish massage and my masseuse was standing on top of me. The whole time they were talking during our service. I was confused why my lady wasn't doing a Swedish massage but I let it go. I wasn't in the mood to say something. They were giggling and whispering loud throughout the session. When we're done it was time for us to leave and we gave them cash tip. The lady who I tipped raised her voice on me and demanded more. I told her that's all I had. She gave me the worst attitude and stormed off. Please do yourself a favor, there are better and professional places than this. To me it felt like they don't care about the service they provide for their clients but focused on the money. It seems like a lot of people experienced bad service here. Also the lady who stood on me for my massage was a big back so I had difficulty breathing at some parts of the massage. And she was the one who kept talking and laughing during my service and had the audacity to pop off on me for not giving her more tip. Ridiculous.