So normally I'm not the biggest fan of going to the dentist, let alone writing a review about a…read moredentist. However, I had such a great first experience with Dr. Vasanth and Paola that I have to give credit where credit is due. My first visit was just for a routine cleaning, and the scheduling + new patient forms were all quite easy to do on their website. I also received a few reminder texts in the days leading up to the appointment. From the get-go, it was evident Dr. V and Paola had taken the time to properly review my insurance plan, as they made recommendations for x-rays and upcoming visits based on my plan benefits and timing. Paola also pointed out fluoride was not covered by my insurance before asking me whether I wanted it or not for my cleaning - this attention to detail and transparency is above and beyond what I've experienced at other dentists. As for the cleaning itself, Dr. V handled it thoroughly and with a gentle touch, while consistently checking throughout to make sure I was comfortable. She has a very bubbly, friendly personality and is super easy to talk to as well. Overall, just a very pleasant experience and I'm so glad I found this place to be my team for all things dental.

I just moved to the area and was looking for a new dentist when I came across Millbrae Smile…read moreCenter. The journey from intake, scheduling and then to my actual appointment was sooo seamless. I want to commend the staff at Dr. Vasanth's office for their friendliness and efficiency. You are the best!! I am absolutely thrilled to have found Dr. Vasanth as my new dentist! From the moment I walked into her office, I was greeted with a level of warmth that immediately put me at ease. She was not only knowledgeable, but also incredibly caring and attentive. Before getting started she took time to get to know me as a person (never had I experienced this before), which was a meaningful for me. Then, she took the time to listen to my concerns. I felt confident that I was in good hands throughout the entire appointment. I highly recommend Dr. Vasanth and the Millbrae Smile Center for your next appointment.

This review is way overdue. From start to finish, this company, all the staff - front desk ladies,…read morethe very fabulous hygienists, Mark (he does everything!) and obviously, the STAR - Dr. Tsai. They are just so great at their own specific roles. They are kind, efficient, professional, and wonderful humans. All of them. It is an all star team and together they run like a well oiled machine. Dr. Tsai... she is in a league of her own in regards to skill, patience, bedside manner and helping not just my husband and I, but also our kids! We are so thankful for ALL she has done for the past few decades! WOW! From cleanings, to surgeries, to referrals, to invisalign, mouth guards and more! We are forever grateful for Dr. Tsai and the incredible business she runs. THANK YOU ALL at Millbrae Dental. We can't recommend you enough.

UPDATE: I did not think this office could sink any lower, but apparently it can…read more This dental office resorts to dirty tactics instead of simply taking responsibility and resolving customer complaints. After I posted my review, Mark called me and offered money in connection with taking this review down. I found that completely inappropriate and inconsistent with how a reputable business should respond. The proper response would have been simple: refund the approximately $250 they charged me for a process that never resulted in the crown I specifically requested, and let me update my review accordingly. Interestingly, they now say they are willing to refund that amount, something they did not do before. Instead of simply correcting the issue, they first tried to buy my silence by offering me money to make this negative review disappear. Every word in my original review is correct, and I stand by it. P.S. Mark also emailed my other family members to terminate their care with this office, even though they had absolutely nothing to do with this dispute and were not even aware of it. To me, that felt vindictive and completely inappropriate. Original review --- I would strongly recommend avoiding Millbrae Dental Care for anything beyond a routine cleaning. Last year, I came in with a chipped implant crown and clearly told Dr. Tsai that I only wanted a natural-colored replacement, not gold. She agreed. They removed the crown, did some prep work, and charged me $250 out of pocket. Only afterward, Mark, whom Dr. Tsai calls in for implant-related questions, told me they would only provide a gold crown. I refused because that was specifically what I had said I did not want. They kept the $250 and reattached my old chipped crown. Apparently, they did a poor job of reattaching my screw-retained implant crown, which has to be unscrewed to remove and screwed back on to reattach. Today, during a cleaning, the technician noticed that the same crown was loose. Dr. Tsai again called Mark, who told me they would charge me another $850 to fix it. So they reattached the crown poorly last time, it is now loose, and they want another $850 to essentially unscrew it and tighten it back down. If you need anything beyond a standard cleaning, stay away from this office.

I have been a patient here since I was 7 years old, starting with Dr. Thomas Nichol, and I've had…read morean excellent experience for decades. Dr. Nichol was truly one of the best gems around. I miss him, but that same level of care has continued with Dr. Donald Yang. Dr. Yang is fantastic; he takes the time to thoroughly examine my teeth and always makes sure all of my questions are answered. I also love seeing my favorite dental hygienist, Felicia, who is hands down the best hygienist ever. The receptionist, Nina, is also wonderful; she's incredibly sweet and always helps by reminding me of my appointments. I highly recommend Dr. Donald Yang and the entire office. The care, professionalism, and kindness here make it a truly great place.

If you want a well-rounded, kind, thorough dentist who takes the time to explain things to you and…read morewon't rip you off, look no further. I did Invisalign with a different dentist, but didn't finish (oops). Transitioning my Invisalign care to Dr. Yang was seamless. He uses the latest technology for the scans, which was really impressive. Also, his placement of the "buttons" on my teeth was way less painful than it was with my previous dentist. I'm almost done with Invisalign and am happy with the progress! I have gotten routine cleanings by Sonia and Felicia. Both are friendly and thorough. I appreciate that Dr. Yang takes the time to explain any issues with my teeth and asks if anything is bothering me. The office itself is clean and spacious. Nina (office manager / front desk) is always smiley and friendly. Scheduling appointments is an easy process, and I appreciate the appointment reminders. Plenty of street parking available.

Edit: Front office called and they apologized and made things right. Changed my rating to 4 stars…read morebecause that was nice for going out of their way. Also 4 stars because the hygienists are all always kind. Original post: Unfortunate experience with the front office. I've been coming to Bronzini for 25+ years and loved my hygienist. My insurance changed and became out of network and the front of office couldn't let me know as a courtesy. Instead of checking in (like all other offices I've been to do), they let me take the appointment and charged me what my PPO wouldn't cover for a basic cleaning. Super lame.

What a great experience! I had not been to the dentist is an embarrassing about of time, Andrea at…read morethe front desk is amazingly efficient, polite and just easy to work with. I was quickly scheduled and went in today for X-rays and cleaning. Eric, the dental hygienist made the experience extremely comfortable and did an amazing job cleaning my long over due teeth! I highly recommend this office!

My experience with Doctor Lim last 2022 was horrible when i had my porcelain crown on my upper part…read morewas not good.When i smile it looks that the crown is not even And i tried to return and fixed it but she refused that's why I'm not satisfied and very upset.Even before the procedure she wants me to pay Cash but i told her i Have my FSA or Flexible spending account so I don't recommend her for doing crowns

Dr. Lim has very skilled and gentle hands, especially when administering anesthesia! Highly…read morerecommend

I received very good service from Dr Tsai to get a sleep appliance. She explained everything as she…read morewas going along, and the process went smoothly. Beyond that... The back office fellow named Mark iis a star! He always returns my phone calls and emails immediately regarding the appliance. It's rare to find someone as consistently caring as Mark regarding a patient's health. If you need an oral appliance for sleep apnea, this is the place to go!

The dental office in Millbrae provided me with a custom oral appliance which has eliminated my…read moresleep apnea problem. It is a modern facility just off Camino Real that can be accessed by car or by bus from the BART station at Millbrae. All the staff are cheerful and very professional. In addition, they are registered with many insurance companies and Medicare for ease of payment. I strongly recommend this facility.

These people are scammers!!! All they want is money!!!!…read moreThey tell you things need to be done ...that don't need to be done!!! I grew up 6% of the US with the straightest teeth.. this idiot said I needed Invisalign. They don't care for your teeth. They care for your money. Front desk girl is rude who is The daughter of the dentist

Best Customer service ,my new favorite dental office.Everyone was very nice and accomodating.read more

Our family has been coming to Millbrae Orthodontics for years. Both of our boys had their braces…read morehere with Dr. Marcus, and recently I found myself needing help as an adult after unexpectedly breaking a tooth. Dr. Sarah Yoon was incredibly kind and responsive, even answering me over the weekend when she recognized how panicked I was. Amanda was also wonderful, patiently talking me through my options several times before my appointment. When I met Dr. Yoon, I was so impressed by how warm, professional and straightforward she was. She recommended a simpler solution rather than selling me a treatment I didn't need, which I really appreciated. Everyone in the office was genuinely lovely and helpful. Highly recommend!

Dr. Marcus and his staff are Exceptional! I appreciate how thorough and detailed he is in his…read morecraft. My son has a severe overbite and requires a lot of adjustments regularly, for his bite. Dr. Marcus and his team take great care in making sure my son is comfortable and happy each visit. My son had an emergency (Holiday weekend) and I emailed Dr. Marcus late last night. Dr. Marcus adjusted his schedule and went out of his way to make sure he was able to see my son and made sure he was comfortable. Thank you, Dr. Marcus, Ann and the amazing Team at Millbrae Orthodontics!

Great place. Dr. Warren & his squad actually care & to me that's all that matters nowadays. High…read morequality dentistry. This is coming from someone who has been seeing a family dentist my whole life. Shoutout to the hygienists Alex& tabby as well for the careful care & treatments.

Quality care. Thorough. Front desk reception is very knowledgeable and friendly. Dr. Warren was…read morethorough and good. I would recommend them

I am in the process of having a tooth implant. Phase 1 is done. Putting in the post. Phase 2 adding…read morethe crown will be done in a few months. All is going well. Dr. Chew and her dental staff made sure I was comfortable and checking on how I'm feeling during the process. Her office staff took care of me as soon as I walked through the door. Friendly and professional.

Never in my life have I paid extra money for the flouride part of the cleaning. Doctor was all…read morerushed, talked fast, didn't show me any images while she was conveying to me what was going on. Just an overall subpar experience. Do not recommend.