I am in the process of having a tooth implant. Phase 1 is done. Putting in the post. Phase 2 adding the crown will be done in a few months. All is going well. Dr. Chew and her dental staff made sure I was comfortable and checking on how I'm feeling during the process. Her office staff took care of me as soon as I walked through the door. Friendly and professional. read more

Never in my life have I paid extra money for the flouride part of the cleaning. Doctor was all rushed, talked fast, didn't show me any images while she was conveying to me what was going on. Just an overall subpar experience. Do not recommend. read more

I've been seeing Dr. Chew for 10 years and can't be happier! Referred quite a few friends and family here and everyone agrees. I've had some fillings poorly done at a previous dentist and the team here salvaged me. Just joking, but I hope I die before Dr. Chew retires ... read more

Truly amazing technology, fantastic doctor and assistant highly recommend five stars all the way just really nice people. They did a crown for me in a couple of hours. They make it inside the dental office with a 3-D printer pretty amazing fits perfect perfectly. read more

Nest Dental - Cosmetic Dentists Near Me - Burlingame, California

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HORRIBLE EXPERIENCE!! Beware, I have been a customer here for years. It used to be good at one point but now they just care about money. Situation: They did a deep cleaning procedure and told me it was needed, when my dental insurance company denied it, they said it was my responsibility. I went to a hygienist friend after to have my teeth looked and she confirmed it wasn't really necessary. Save your time and money they are not worth it. The right approach would have been to cover the cost of keeping the business of a long-term customer. Go to them at your own risk. One more thing to add would be that they are also prone to canceling your appointments last minute so there's a bit of a reliability issue. read more

RUN AWAY! My husband and I were both told we needed the exact same treatments: deep cleaning, whitening, fillings, and other things I can't even remember. Why would two different people need the exact same procedures? We decided to get a second opinion -- turns out, we didn't need deep cleaning, and there were no cavities that needed filling. So I canceled my appointment. Guess what? They charged us extra for the previous visit -- even though both my husband and I had verified at the time that our balance was zero. This is the first time we've ever had to pay extra just for a routine cleaning. We didn't switch insurance, and nothing else changed. The billing staff was rude, dismissive, and unwilling to explain the charges. If you're not already a patient, avoid this place. And if you're planning to switch dentists, don't let them know -- they might tack on extra charges for your last visit. read more

I've seen Dr. Chew at Nest Dental since moving to the Peninsula and have been very happy with the quality of care and overall experience. She is kind and makes you feel relaxed (not always easy at the dentist!). Explains procedures and recommendations clearly. The last few times they've had complimentary toothbrushes in stock, thankfully. I love getting my oral hygiene goodie bag after an appointment! There is a parking lot behind the building for patients. read more

I had my first visit with Nest Dental today and they did not disappoint. We recently switched insurances and so calling around to find a dentist is the most annoying part. But this team was so helpful and patient with my needs before even stepping into the office. Very thorough with explaining what to expect with my insurance. Got an appt within the following week of setting everything up. From the front desk, to the back with the assistants and doctors. This team is amazing. I have never gotten dental care like this before. I am a mother to 6 kids and this was such a relaxing experience (despite my report of 3 cavities lol). I look forward to my next visit and many more after. Thank you Nest Dental team 10 out of 10 def recommend read more

I've been seeing Dr. Chew for years and appreciate her expertise and care. She cares so deeply about the precision of her work and the health of my teeth/mouth! I've had a crown, an overlay and a frenectomy. She explains steps by step, works to precision and personally texts me the next day to check in!! I always know that I will walk away with a perfect fit due to their modern technology (on-site), her skill and extensive experience. If you want technical expertise combined with genuine care, pls make an apt with Dr. Chew. I highly recommend! read more

I have to admit it was a little bit longer than it should have been since my last visit, and I was nervous making the appointment. I got there and was quickly checked in and headed back before I could know it. The front desk was clean, and the process was efficient. Once we got back I got a checkup and cleaning and I have to say it was great. Adrianne was friendly and also very thorough. She explained what she was doing and offered insight to how to floss and areas to monitor. The dentist came in and I did an exam. He also was very helpful and understanding. They scheduled me an appointment for regular check ups in the future and also explained the process for a night guard with my insurance. Extremely helpful. I didnt even mention the technology they have is really good too. A lot of photo and X-ray technology that was impressive. read more

I've been coming to this office for about 3 years and really wanted to like this office because it is located near home, nice and clean, modern equipment, and friendly staff (RDH). However, I do not find the dentist here trustworthy although they appear to be very professional and caring. Upon a few visits early on, they suggested that i should fix one of my front teeth that was slightly uneven on the bottom. It never bothered me as it was hardly noticeable. Sure, why not. After getting that procedure done, I felt it was slightly longer than the other tooth. Fast forward 1-2 weeks later, it ended up cracking when I bit down (I am guessing it was because it was uneven with my other front tooth), so I ended up getting it redone. Instead of doing the procedure as a courtesy considering that it was just done weeks prior, they charged me again. Sure, fine. What set me off was my last routine visit. A different dentist that I have not worked with came to see me. She informed me that I had 2 cavities (bottom molars on each side) and that I needed to come back to get treated. I don't think she did a thorough cleaning as fluoride was not given nor flossed my teeth at the end. I was very skeptical of the "cavities" because I am 40+ y.o. and never had a cavity prior and all of sudden this new lady sees me, and I have cavities now?! So, I ended up getting a second opinion and it was determined that I do not have cavities. Do not try to be friendly and chat with me throughout the exam when you are going to deceive me, very insulting and shady. Also, that front tooth that I got fixed, isn't even straight now. I guess whatever they used came off again. EDIT: Yes, this review is for this office. I may not be in your patient database because I am not using my legal (document) name here. I have no interest in contacting the office to discuss this matter because I already know what I know. Thank you. read more

As mentioned below by few others, the scheduling with the office is a nightmare. I called to reschedule to another date. When the date arrived and made my appointment, I learned that the appointment was never moved, and I traveled unnecessarily. There is no consequence, just a basic "I'm sorry". Please avoid this practice. read more

Nest Dental (Cov-id update): Came in for an overdue cleaning this week and wanted to provide some general updates for covid precautions. Overall: Super clean, cautious, and efficient! - Patients required to wear masks while waiting - Each pen for paperwork is new - Patients get temp taken immediately upon entering - Every tool is sterilized - Hydrogen peroxide rinse offered after dental xrays - Dentists and all staff wear masks The experience made me feel safe and I'm extremely grateful to the staff at Nest for being so responsible to prevent spread while serving patients. Hope this helps anyone weighing the risks before making an appointment! read more

I really liked dr chow and was her patients for a few years. She has great customer services and facility here is pretty cute. However, for some reason, when I came here for a visit, I got switched to another dentist, who was pretty cold and I didn't get much check. I am not sure what happened. So I stopped visiting after. What a shame. read more

Dr Chew (not making that up) and her team are amazing. Super friendly, efficient and they make even not awesome procedures bearable. Easy scheduling, friendly office staff, solid reminders and a convenient location make them the best dentist office in the area. read more

Terrible service. I got a text message on Thursday the week before my appointment asking me to reschedule to their convenience; then I got a voicemail while at work at 11 am the day of my appointment to reschedule again to their convenience; then when I called them to say my kids are sick and I need to reschedule because I don't have childcare, the secretary says she needs to collect $ 100 on the spot and offers to send me a link to charge me. They never told me about such a charge every-time they needed to reschedule me for their benefit. I Never want to deal with this staff ever again. I went here for Dr. Fionones, now I will recommend my family go elsewhere, since she is gone. read more

The experience was awesome. Check in was easy, they knew who I was based on my appointment time. I didn't even have to tell them anything. When I walked in, first thing I thought was wow this feels so safe and clean. They have a poster visible when you walk in that showed what steps they took to keep the patients safe. It made me feel even more comfortable being able to see what they have done. The hygienist was very friendly and informative. Gentle during the cleaning. The dentist was the same, friendly and informative. I really like that new suction thing they have now during cleaning because it helps me rest my jaw so I don't have to keep it opened the whole time lol. read more

Nest Dental - Information with all their updates to keep us safe! - Cosmetic Dentists Near Me - Burlingame, California

Overall I know I've found the right place for my dental care. This office itself is nice and clean. The staff made me feel very welcomed and comfortable. Everyone from the office manager, hygienist and the doctor himself were all very friendly, professional, and efficient. I was also impressed by their fancy x-ray system where you see real time imagery. The Nest team was on time, very accommodating and professional. After some unpleasant dental visits at other dentists in the past, this was a quick, easy, painless experience, and I didn't feel any pressure to be up charged. I will definitely be returning to Nest and have already scheduled my next appointment. read more

I've been a client at Nest for over 5 years and up until now have had a good experience. I had a new night guard made in December, which did not fit. Went to the dentist 2 separate times while it was under warranty telling them about a fit issue, only to later have them tell me it's out of warranty and will have to pay $350 for a new one. Not sure why I'd have to pay for the new one since they ordered the guard and failed to disclose the warranty information, but here we are. When I asked them to take in all of the information into consideration they told me they would not waive the fee for the replacement (despite paying the copay for that night guard), and as a courtesy they would not charge me the appointment cancellation fee! Well I wouldn't have had to cancel the same day if the receptionist had disclosed the warranty issue when booking the appointment. This place's customer service needs quite a bit of improvement and if you're looking for a night guard, same yourself some $$ and order an impression kit online for a fraction of the price, better customer service & correct fit. If you plan to get anything else done here make sure it's done right the first time as their appreciation for long terms clients is non-existent. Horrible service. read more

I love this office! I come in from Las Vegas just to get my dental work here. They truly care for US patients! If you need a dental office that will be gentle with your dental needs, this is the place foe you! From the front office staff, the hygienists & dentist are phenomenal! read more

Just another rave review for Dr. Chew and team! In these times of Covid, I was super impressed by all the precautions taken and felt super comfortable at the office. The pop up banner in the reception stated clearly all that you are doing to make everyone including your staff safe. And every precaution was explained by the staff. You are doing a great job! All your efforts here were so worth it! Thank you for being on top of it! read more

Nest Dental has been our family dentist for at least eight years now. We are impressed with the modern equipment and gentle dentistry. However recently I was incredibly grateful because they confirmed insurance prior to a couple of kids' appointments and alerted me that my dental insurance was inactive! It had mistakenly been canceled and we were able to reactivate. If we had had our appointments we would have been billed the full rate! It was wonderful to know that we are taken care of both medically and financially at Nest Dental. read more

Excellent staff, skills, and ethics. There was a misunderstanding with my insurance. Firstly the staff is very welcoming and professional. That is how all patients want to feel, secure in whom is going into their mouth. Secondly, I was lead to believe that my insurance was in network but it actually was not, so the dentist honored my "free" cleaning and x rays despite not actually being in network. I really appreciate that. Thank you. read more

Nest is clean, friendly, safe and honest. I'm impressed by the COVID precautions (see pic). read more

Nest Dental - Impressive measures taken to keep us safe- thanks, Nest! - Cosmetic Dentists Near Me - Burlingame, California

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While on a trip to SF, I visited Nest Dental on the recommendation of some friends who have been here. I was really interested in the state of the art panoramic xray system they had in the office which I'd never experienced before. I especially wanted my son to get this done because he's had previous experiences of baby tooth decay which his dentist in Hawaii never picked up on resulting in him getting two baby root canals when he was 6 (in Orange County). I had heard that this system picks up things regular xrays don't so I was highly interested in especially having my son checked out. We saw Dr Chew who was really friendly and makes you feel really comfortable. I have a phobia going to dentists and I made it known to her beforehand that I have anxiety problems whenever I have a dental appointment. She was very patient and worked with me throughout the examination and the clean. I get panic attacks whenever I get my teeth cleaned (don't ask!) so I was relieved that Dr Chew was very patient and took her time, allowing me to pause whenever I need to -- which was quite often. My son's examination, xrays and clean went very smoothly as well. From the state of the art system I was told my son has a possible condensing ostiitis in his jaw which I should keep an eye on. This system takes the whole set of xrays without the bite wings in your mouth. It is over in a few minutes and is really thorough. It was great! I had it done too. We also met the other doctor in the office Dr Finones. She was really sweet and friendly as well. I wish my regular dentist and my son's pediatric dentist has these modern systems to get the most precise readings. I'm glad we got this done and next time we are up here, I will bring my son again to make sure his growth is going in a positive direction -- unless I find some place in OC offering this. read more

Went in for a regular checkup this morning. Dr. Chew and her team were once again extremely hospitable and friendly. She identified some problems with my teeth and recommended for me to get my sealants fixed soon, which makes perfect sense. I don't feel at all that they're trying to scrape every penny from their patients. The rest of the office staff are very organized. They have me scheduled to come back two more times next year, with nice email and text message reminders. I was able to get two Saturday appointments for those, which is awesome for someone working full time! read more

Fantastic experience as always. Absolutely wonderful carrying medical staff and amazingly talented Dr. Chew! A truly superb treatment every time I visit the office! read more

I've lived in the Bay Area for 40 years and Dr Poulose is the best dentist I've ever had. She's careful and attentive which I really appreciate because I have sensitive teeth and usually hate going to the dentist. The entire is team is friendly + accommodating and I'll always be a patient here. read more

I absolutely love everyone that works here. Dr. Chew is the best dentist hands down. She is very thoughtful, gentle, and her work is amazing. The reception and assistants are so great and always happy to help. Unfortunately I moved across the country and do not find myself back in CA. Thank you Nest Dental for my wonderful experience and healthy teeth! I'm going to miss this place. read more

I've been visiting Dr. Jennifer Chew's office for nearly ten years now, thanks to my wife's referral, and I wouldn't think of ever going anywhere else, even if I were to move away to the outer reaches of the Bay Area. The staff is always warm and welcoming, everyone from the ladies at reception to whoever will happen to be working on me that day. Whether it's Dr. Chew herself or one of her colleagues, my comfort is their top priority. They always use a careful and delicate touch with a genuinely cheery chairside manner. An appointment at Nest Dental is a consistently positive experience. Especially during this pandemic, care and courtesy for their patients is magnified, and I highly recommend them to anyone in the entire Bay Area looking for a dentist. read more

The entire staff is so friendly from the moment you walk in. They have a bunch of natural light in the front room and modern decor and furniture. Definitely the nicest Dentist I've ever been to. Their facility is very clean which is important. The receptionist is talkative and friendly. The hygienist (Sasha) was awesome and very helpful answering my questions. Dr Chew is always such a pleasure to talk with and is very professional but also down to earth. I just found out my mom goes here too as we were telling a family member about good dentists in the area. If mom loves them then you know they're good! read more

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Dr Finones has a very in depth examination, but keeps everything really light and talkative. After being incredibly bad for a couple years, I returned and it wasn't the "SHAMEEEE" experience you'll feel at other Dentist offices. Her staff is on top of billing as well, so if you have any questions (like I did) I asked before my appointment(s) and received answers incredible fast. Thank you doc! read more

Just had a check up and cleaning with Dr Poulouss and she was amazing! Sweet, attentive and I love when the doctor stays from start to finish. She personally did the cleaning and chit chatted a little with me but was very professional. Definitely recommend her to anyone looking for a new dentist! Thanks to the entire office for such great service in these crazy covid times read more

Terrible service! Should be negative stars. If you are expecting professional and kind service go somewhere else. They charged me $100 when I had to move my Thurs appt with 45 hours notice, even though they only booked it that Monday prior. I rescheduled for the following Monday. Then, when I showed up for my appt, because I hadn't responded to their Friday email to confirm the appt, they canceled on me without even a phone call! Honestly, nail salons have better service. At least they call and don't cancel on you. I have literally never heard of any doctor or service that canceled on you if you don't confirm. I had completely rearranged my work schedule for nothing. Never EVER going back. read more

I can't believe it's been so long since I first posted my review. My opinion hasn't changed. If anything Nest Dental keeps raising the bar on patient care and their office in general. They invest in the best technology, staff and safety precautions for current pandemic times, to ensure the best patient experience and peace of mind. Dr. Chew runs a tight ship and her sense of responsibility to patients is admirable. read more

I am not fond of going to the dentist, and was thrilled to find Dr. Finones a few years ago. Sadly, she has moved on from dentistry, but the team at Nest Dental is excellent and I am happy to continue. Just had another cleaning with Zoe who is both thorough and thoughtful. Cleanings and checkups are painless. And they make recommendations with the patient, not the practice, in mind. read more

Ok so, The office will never call you for your 6 months check up and cleaning. I have been calling to make an appointment (they should have reminded me). Finally made one and saw Dr. Chew. Be careful what you say to her, she has anger problems. Specially when she get mad at Kevin. It was so awkward. read more

It exists! The perfect dental office exists! The staff are super friendly from reception to hygienist to dentist! I loved how they explained everything that was happening when working on your teeth and made sure that you understood everything. Now I know what they were doing when they poked at my gums and stated numbers from 1-5 (it's called a gum measurement). Dr. Finnones gave me a full plan on what they were gonna do to fix my teeth and touched on all my concerns and their concerns for my teeth. But what I loved MOST about them is they didn't judge me when they saw all the issues with my teeth, which is what every other dentist seems to do. They stated the issues and how to fix them and why my brushing and flossing may not have been effective. It seems like other dentists just always go straight to blaming patients like "If you brushed or flossed more, your teeth would be more straight and clean and white." Please, you think I like sitting in a chair every 6 months for you to judge me on my teeth??? And so I truly appreciate Dr. Finnones and her team. read more

Dr. Finones has been my dentist for a few years now, and she is without a doubt the best! She is gentle, but extremely thorough. She makes going to the dentist an enjoyable experience! The new office in Burlingame is very cool and extremely convenient with lots of free parking and close to the freeway. I come all the way from San Francisco just to see Dr. Finones because I just can't imagine going to any other dentist! read more

It had been awhile since I saw the dentist, so I went to see Dr. Chew after receiving one of those postcard specials in the mail. She is the best. She is an excellent clinician, who is easy to talk to and explained what she was going to do and why. She has great hands and is a perfectionist and the experience was essentially painless. I had my exam and she found a cavity (bummer). Having had a bad experience in the past w/ getting injections, I haven't had injections when having my cavities filled since I was a kid. However, after talking it over w/ Dr. Chew, she convinced me that it would be alright, so I trusted her. Her injection was painless and I had my cavity filled w/o a problem. Now I wouldn't do it any other way. The office itself is unlike any other dental office I've been to before. It is very modern w/ lots of windows and light so you never feel claustrophobic. Equipment was state of the art and chairs were very comfortable (could've taken a nap). They have this new x-ray machine, where all you have to do is stand and bite on this stick and your done a less than a minute. No more biting and gagging on those things they stick in your mouth. The rest of the staff was also very helpful and friendly. They seem to take a lot of different insurance types but just call ahead of time to make sure read more